P.F. Chang's - Winston Salem
The food was very good and served hot and fast. Ann, the server was excellent and very knowledgeable about the menu.
Great experience with friends.
Thanks! We will be sure to recognize Ann! Hope to see you soon!
Not good. Poor service from beginning to end. Will not be back
Lettuce wraps were wonderful. The egg drop soup was not. Seemed to get less food this time than prior trips.
First of all I want to say I love the food at PF Changs. It is a great value for what you get. Their tofu dish is hands down one of my favs. And that is why i go here so frequently. I also love how they usually have openings and have lots of tables. The decorations are nice inside as well. There is a bar area that tends to be hopping if you're into that sort of thing. Now the bad. The service here is SO unpredictable. On this visit we had the most terrible waiter. He brought me the wrong food, then argued with me about it, then messed up our bill. And was not even that apologetic. We also have had waiters who don't refill our drinks and even once the servers didn't notice we were there and apparently the hostess didn't bother to communicate with them so we were seated in an area that literally had no servers assigned to it. We have also had really good waiters before, who refill our drinks without asking and are very friendly. So it's a mixed bag for sure. We prefer to get take out for this reason, but still dine here from time to time. I definitely think communication between staff members is a weak point.
An off night for our wait staff. Overall Chang's food is still good but this location, at least, gas lost some of its mojo.
Food was outstanding and the service was decent. The W-S location has good days and bad days. Made a reservation and requested a booth, but got stuck right beside some folks in the quasi-patio area (even though there were open booths). The seating was very uncomfortable even after we moved to another small table nearby. We'll be sure to sit in the main dining area from now on.
Drinks orders, once placed, should be delivered faster. Always supply a frozen glass with a beer order
New server did an excellent job. Food was outstanding.
We had a very personable and attentive waitress and everything we ordered was delicious. I had not eaten at a P. F. Chang’s for more than five years, for no particular reason. After this meal i will definitely go back.
Food was ok. Server never refilled our drinks or came back to the table until we were ready to leave. Food is spicy.
Food as always was great but service was very below par. Waitress had no personality and just didn’t seem like she wanted to be there
We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!
It was very good! Had an awesome waitress
We would certainly recommend P.F. Chang's to a friend. This location is a little small, but the booths are comfortable. The food was fantastic on this occasion (you have to know what to order!). The service was pretty slow. Some of the prices have gone up recently. Overall, this is still toward the top of our list of favorites in W-S.
Wanted to be seated in bar area to get away from children and see the televisions.....denied seats in the bar section and it was empty. We were then seated next to children and they were kicking our booth. Food came and one order was chicken instead of beef....server took it back and brought the correct one after everyone had eaten and it was cold. Asked for check and it was wrong.....suppose to have complimentary entree....manger called over and he had to run a history of friends visits and found out that we were correct. Nightmare from the beginning....it will be a long time before we return.
Open Table does not apply to this venue obviously we had to wait 45min and had a 7:45pm open table slot
Thanks for sharing this feedback with us, we're sorry to read this. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!
I was given a gift card for my birthday.
We went hear for my husband's birthday. Overall had a nice dinner and our waitress was very attentive. The food came out quickly and was very good. The hostess, however, was miserable and was definitely inconvenienced when we had her look up our reservation or had to be shown where our table is, as patrons often need.
the wait was long because it was new years but staff made us comfortable at the bar and even seated us early!
Our experience at P.F. Chang’s was outstanding! Our waitress was superb and the food was exceptionally delicious. We were celebrating our daughters 20th birthday and she was very satisfied.
The food was excellent! Service was great! The restaurant is small and the tables are close together which makes it feel crowded.
Always get a great meal. We come here for special occasions because not that close to us.
The food was AMAZING- huge portions which I got to take home in little Chinese food boxes. Our server was very attentive and personable.
Everything was delicious, the server was efficient and attentive. The manager Bethany came by and asked about how our dinner was, I love when the managers make time to inquire. Definitely a great place to eat.
Great place for the family. Friendly service.
My husband and I don't get a date night very often with two young kids and tonight was a random free night we had and we chose PF Changs. After being greeted and seating with friendly staff we sat at our table for over 15 min before asking for drinks (from a VERY friendly server that wasn't ours). He put our drink order in and 10 min later our server finally came to greet us. We told him what we ordered to drink and asked if we could order and he told us to "hold on a second" and walked away. He brought my water by my husbands beer sat up at the bar for over 20 min! We ordered our food and it came out in a timely manner (all while we listened to the people next to us complain about their food and service). After our food came we never saw our server again! No drink refill nothing. The friendly server who first greeted us refilled our drinks for us after we asked and made sure from that point forward we were taken care of. Probably one of the worst restaurant experiences I have encountered.
We always get the lettuce wraps. The honey walnut shrimp is a favorite. When it's cold the wonton soup is always a great choice.
The server was great which always makes for a great dining experience 😊
This restaurant is consistently good. Their rewards program is excellent. Love trying new dishes. Excellent selection for different pallets and portion sizes.
Hostess station was a bit confused and our reservations got messed up so we waited an unusually long time. Otherwise great experience with food and waiter, etc.
Wonderful food ♡