P.F. Chang's - Winston Salem

4.0
30 reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 30 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.3
food
3.9
service
4.0
ambience
3.8
value
Noise · Moderate
100% of people would recommend it to a friend
5
4
3
2
1
Sort by
Filters
KM
Greensboro
3 reviews
Dined on June 2, 2019
Overall 5food 5service 5ambience 5

The food was very good and served hot and fast. Ann, the server was excellent and very knowledgeable about the menu.
Great experience with friends.

P.F. Chang's - Winston Salem
Responded on June 5, 2019

Thanks! We will be sure to recognize Ann! Hope to see you soon!

Report
Helpful
OT
Greensboro
1 review
Dined on May 26, 2019
Overall 1food 3service 1ambience 3

Not good. Poor service from beginning to end. Will not be back

Report
Helpful
KH
Charleston
2 reviews
Dined on May 10, 2019
Overall 4food 4service 4ambience 5

Lettuce wraps were wonderful. The egg drop soup was not. Seemed to get less food this time than prior trips.

Report
Helpful
JS
Greensboro
4 reviews
Dined on April 12, 2019
Overall 3food 5service 3ambience 3

First of all I want to say I love the food at PF Changs. It is a great value for what you get. Their tofu dish is hands down one of my favs. And that is why i go here so frequently. I also love how they usually have openings and have lots of tables. The decorations are nice inside as well. There is a bar area that tends to be hopping if you're into that sort of thing. Now the bad. The service here is SO unpredictable. On this visit we had the most terrible waiter. He brought me the wrong food, then argued with me about it, then messed up our bill. And was not even that apologetic. We also have had waiters who don't refill our drinks and even once the servers didn't notice we were there and apparently the hostess didn't bother to communicate with them so we were seated in an area that literally had no servers assigned to it. We have also had really good waiters before, who refill our drinks without asking and are very friendly. So it's a mixed bag for sure. We prefer to get take out for this reason, but still dine here from time to time. I definitely think communication between staff members is a weak point.

Report
Helpful
N
Raleigh
9 reviews
Dined on April 4, 2019
Overall 3food 4service 1ambience 3

An off night for our wait staff. Overall Chang's food is still good but this location, at least, gas lost some of its mojo.

Report
Helpful
y
Greensboro
5 reviews
Dined on March 29, 2019
Overall 4food 5service 3ambience 2

Food was outstanding and the service was decent. The W-S location has good days and bad days. Made a reservation and requested a booth, but got stuck right beside some folks in the quasi-patio area (even though there were open booths). The seating was very uncomfortable even after we moved to another small table nearby. We'll be sure to sit in the main dining area from now on.

Report
Helpful
ME
Greensboro
6 reviews
Dined on March 24, 2019
Overall 3food 3service 3ambience 4

Drinks orders, once placed, should be delivered faster. Always supply a frozen glass with a beer order

Report
Helpful
AB
Charleston
9 reviews
Dined on March 22, 2019
Overall 4food 5service 4ambience 3

New server did an excellent job. Food was outstanding.

Report
Helpful
OT
Raleigh
3 reviews
Dined on March 2, 2019
Overall 4food 5service 5ambience 3

We had a very personable and attentive waitress and everything we ordered was delicious. I had not eaten at a P. F. Chang’s for more than five years, for no particular reason. After this meal i will definitely go back.

Report
Helpful
OT
1 review
Dined on March 1, 2019
Overall 4food 4service 2ambience 3

Food was ok. Server never refilled our drinks or came back to the table until we were ready to leave. Food is spicy.

Report
Helpful
TF
Greensboro
1 review
Dined on February 24, 2019
Overall 2food 5service 1ambience 4

Food as always was great but service was very below par. Waitress had no personality and just didn’t seem like she wanted to be there

P.F. Chang's - Winston Salem
Responded on March 2, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
Helpful
OT
1 review
Dined on February 14, 2019
Overall 5food 5service 5ambience 3

It was very good! Had an awesome waitress

Report
Helpful
y
Greensboro
6 reviews
Dined on February 14, 2019
Overall 4food 5service 4ambience 4

We would certainly recommend P.F. Chang's to a friend. This location is a little small, but the booths are comfortable. The food was fantastic on this occasion (you have to know what to order!). The service was pretty slow. Some of the prices have gone up recently. Overall, this is still toward the top of our list of favorites in W-S.

Report
Helpful
KM
Greensboro
4 reviews
Dined on January 27, 2019
Overall 3food 3service 3ambience 2

Wanted to be seated in bar area to get away from children and see the televisions.....denied seats in the bar section and it was empty. We were then seated next to children and they were kicking our booth. Food came and one order was chicken instead of beef....server took it back and brought the correct one after everyone had eaten and it was cold. Asked for check and it was wrong.....suppose to have complimentary entree....manger called over and he had to run a history of friends visits and found out that we were correct. Nightmare from the beginning....it will be a long time before we return.

Report
Helpful
OT
1 review
Dined on January 26, 2019
Overall 1food 5service 2ambience 3

Open Table does not apply to this venue obviously we had to wait 45min and had a 7:45pm open table slot

P.F. Chang's - Winston Salem
Responded on January 29, 2019

Thanks for sharing this feedback with us, we're sorry to read this. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
Helpful
OT
Charleston
2 reviews
Dined on January 19, 2019
Overall 5food 5service 5ambience 5

I was given a gift card for my birthday.

Report
Helpful
NM
1 review
Dined on January 8, 2019
Overall 3food 4service 3ambience 3

We went hear for my husband's birthday. Overall had a nice dinner and our waitress was very attentive. The food came out quickly and was very good. The hostess, however, was miserable and was definitely inconvenienced when we had her look up our reservation or had to be shown where our table is, as patrons often need.

Report
Helpful
OT
1 review
Dined on December 31, 2018
Overall 5food 5service 4ambience 5

the wait was long because it was new years but staff made us comfortable at the bar and even seated us early!

Report
Helpful
AF
Greensboro
1 review
Dined on December 23, 2018
Overall 5food 5service 4ambience 4

Our experience at P.F. Chang’s was outstanding! Our waitress was superb and the food was exceptionally delicious. We were celebrating our daughters 20th birthday and she was very satisfied.

Report
Helpful
OT
Greensboro
1 review
Dined on December 20, 2018
Overall 4food 5service 5ambience 3

The food was excellent! Service was great! The restaurant is small and the tables are close together which makes it feel crowded.

Report
Helpful
MY
Greensboro
7 reviews
Dined on December 15, 2018
Overall 5food 5service 5ambience 5

Always get a great meal. We come here for special occasions because not that close to us.

Report
Helpful
TW
1 review
Dined on December 12, 2018
Overall 5food 5service 5ambience 5

The food was AMAZING- huge portions which I got to take home in little Chinese food boxes. Our server was very attentive and personable.

Report
Helpful
OT
1 review
Dined on December 3, 2018
Overall 5food 5service 5ambience 5

Everything was delicious, the server was efficient and attentive. The manager Bethany came by and asked about how our dinner was, I love when the managers make time to inquire. Definitely a great place to eat.

Report
Helpful
OT
Greensboro
4 reviews
Dined on November 21, 2018
Overall 5food 4service 5ambience 4

Great place for the family. Friendly service.

Report
Helpful
J
1 review
Dined on November 16, 2018
Overall 1food 3service 1ambience 3

My husband and I don't get a date night very often with two young kids and tonight was a random free night we had and we chose PF Changs. After being greeted and seating with friendly staff we sat at our table for over 15 min before asking for drinks (from a VERY friendly server that wasn't ours). He put our drink order in and 10 min later our server finally came to greet us. We told him what we ordered to drink and asked if we could order and he told us to "hold on a second" and walked away. He brought my water by my husbands beer sat up at the bar for over 20 min! We ordered our food and it came out in a timely manner (all while we listened to the people next to us complain about their food and service). After our food came we never saw our server again! No drink refill nothing. The friendly server who first greeted us refilled our drinks for us after we asked and made sure from that point forward we were taken care of. Probably one of the worst restaurant experiences I have encountered.

Report
Helpful
M
Greensboro
12 reviews
Dined on October 27, 2018
Overall 4food 4service 4ambience 4

We always get the lettuce wraps. The honey walnut shrimp is a favorite. When it's cold the wonton soup is always a great choice.

Report
Helpful
E
New York Area
4 reviews
Dined on October 20, 2018
Overall 5food 5service 5ambience 3

The server was great which always makes for a great dining experience 😊

Report
Helpful
RL
Richmond
18 reviews
Dined on October 13, 2018
Overall 5food 5service 5ambience 4

This restaurant is consistently good. Their rewards program is excellent. Love trying new dishes. Excellent selection for different pallets and portion sizes.

Report
Helpful
OT
1 review
Dined on October 13, 2018
Overall 5food 5service 5ambience 5

Hostess station was a bit confused and our reservations got messed up so we waited an unusually long time. Otherwise great experience with food and waiter, etc.

Report
Helpful
OT
San Francisco
4 reviews
Dined on October 8, 2018
Overall 4food 5service 4ambience 5

Wonderful food ♡

Report
Helpful
null