P.F. Chang's - West New York

4.4
91 Reviews
$30 and under
Asian
P.F. Chang’s is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang’s chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients.

With roots in Chinese cooking, the culinary landscape at P.F. Chang’s now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 91 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.2
food
4.4
service
4.3
ambience
4.1
value
Noise · Moderate
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OT
OpenTable Diner
New York Area
1 review
Dined on October 25, 2021
Overall5food3service5ambience5

The waitress and hostess were great. Beautiful view, next time I’ll sit outside if the weather permits.

JM
JoeMurg
Philadelphia
2 reviews
Dined on October 17, 2021
Overall3food3service3ambience4

My family and I were not pleased with our experience. They were obviously understaffed and the service was slow as a result.

R
vipRobynslp95
New York Area
197 reviews
Dined on September 15, 2021
Overall4food4service4ambience4

This is solid for a chain. The cocktails are always on point . I like the gluten free options but seemed less than before no real healthy choices in that category . Food was very salty I was up drinking water half the night and questioned MSG too.

OT
OpenTable Diner
Atlantic City
6 reviews
Dined on July 24, 2021
Overall5food5service5ambience5

Friendly and courteous employees.

Z
vipZeck
New York Area
9 reviews
Dined on July 21, 2021
Overall4food5service2ambience4

The restaurant was WIDELY understaffed, I felt so bad for the waitress.

CY
vipCincyYankee
New York Area
139 reviews
Dined on July 17, 2021
Overall4food4service5ambience5

PF Chang’s has definitely made significant improvements post pandemic. The interior of the West New York restaurant is much nicer with red seating and new graphics. The menu is updated as well.

I must also add that it appears the portions are down 10% (just a guess), but at the same time, the food quality is up!

Service is also improved. We continue to be regulars here and recommend PF Chang’s.

MZ
MrsZak
New York Area
19 reviews
Dined on June 14, 2021
Overall5food5service5ambience5

Awesome drinks, awesome food, great service! No complaints at all!!!

RL
vipRLJMD
New York Area
14 reviews
Dined on May 30, 2021
Overall2food2service4ambience1

PF Chang's was one of my favorite restaurants. This visit was very disappointing.....perhaps it is the effect of the Pandemic.

OT
OpenTable Diner
New York Area
2 reviews
Dined on May 14, 2021
Overall4food5service5ambience5

Birthday.
They decorated our table with golden placemats and chopsticks, very nice touch. The male host service was outstanding and professional. Thank you.

P.F. Chang's - West New York
Responded on May 20, 2021

Thanks for taking the time to share your feedback with us! We'll ensure that we pass this along to our team. Hope to see you soon!

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OT
OpenTable Diner
1 review
Dined on May 9, 2021
Overall5food5service5ambience5

Great food and waitress

OT
OpenTable Diner
New York Area
4 reviews
Dined on May 9, 2021
Overall3food3service5ambience4

Our server was awesome Kristy!!! Food was just ok, had better at the Hackensack location

P.F. Chang's - West New York
Responded on May 20, 2021

We appreciate you taking the time to share your experience with us. We'll pass this along to our team. Thanks!

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OT
OpenTable Diner
New York Area
1 review
Dined on May 2, 2021
Overall5food5service5ambience5

The food is amazing. The service is awesome. Very attentive to clients from the moment you walk in the front door. Loved the outdoor seating for casual lunch

P.F. Chang's - West New York
Responded on May 20, 2021

We appreciate you taking the time to share your experience with us. We'll ensure that we pass this along to our team. Hope to see you again soon!

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LA
vipLizA
New York Area
17 reviews
Dined on April 25, 2021
Overall5food5service4ambience5

Clean, socially distanced tables. Food was delicious. Service was good. Easy parking and place to meet with those coming to NJ from NYC.

P.F. Chang's - West New York
Responded on May 20, 2021

Thanks for sharing your feedback with us. We'll ensure that we pass this along to our team. Hope to see you soon!

Report
OT
OpenTable Diner
New York Area
3 reviews
Dined on April 18, 2021
Overall5food5service4ambience5

very good! I hope to come back soon!

P.F. Chang's - West New York
Responded on May 20, 2021

Thanks for taking the time to share your feedback with us! We hope to see you soon!

Report
AW
vipAnikaW
New York Area
8 reviews
Dined on April 14, 2021
Overall5food5service5ambience5

My Favorite place to eat for lunch when I work in weehawan... we sat outside the weather was great and so was the service

OT
OpenTable Diner
New York Area
3 reviews
Dined on April 11, 2021
Overall5food5service5ambience5

Matthew was absolutely incredible he made our experience at PF Chang’s truly extraordinary. Super attentive and funny. Food was excellent, the presentation was something we had never seen at any other PF Chang’s locations. Our girls night was a success.

There was a lovely gentleman at the hostess stand who escorted us to our table, held out our chairs and held the door for us on our way out. I forgot his name but he was so professional and kind to us.

OT
OpenTable Diner
New York Area
5 reviews
Dined on April 5, 2021
Overall4food3service3ambience5

Appetizers took over a hour to come, restaurant was pretty slow but only had one server during the time I was there.

OT
OpenTable Diner
New York Area
2 reviews
Dined on March 25, 2021
Overall1food1service1ambience1

I arravived 8 pm sharp, and they told me that I need to wait at least 30 minutes. I left the place.

M
vipMerchad
Chicago
10 reviews
Dined on March 21, 2021
Overall2food3service1ambience3

Service was TERRIBLE. Waited 35 minutes for drinks and were totally ignored by our server. Someone else brought out the food, which was missing part of the order. The food overall is good, and always is, but this time did not make up for the terrible service. If you want this type of food and good/great service try somewhere else!!

OT
OpenTable Diner
New York Area
3 reviews
Dined on March 21, 2021
Overall5food5service5ambience5

The food was amazing, I LOVE IT!

OT
vipOpenTable Diner
New York Area
4 reviews
Dined on March 20, 2021
Overall1food2service1ambience1

Lost its charm during Covid , Cold Food , Soogy Food

OT
vipOpenTable Diner
New York Area
3 reviews
Dined on March 9, 2021
Overall1food4service4ambience2

5th time visiting this location quality of food is poor

OT
vipOpenTable Diner
New York Area
4 reviews
Dined on February 20, 2021
Overall3food4service4ambience4

I’ve notice when booking thru open table the wait time is ridiculous long. It’s almost like their in-house reservations service don’t link up with open table. But other then that everything was good.

OT
OpenTable Diner
New York Area
2 reviews
Dined on February 19, 2021
Overall5food5service5ambience5

Very nice enjoyable experience.

K
Kevin
1 review
Dined on February 14, 2021
Overall2food3service1ambience5

Hostess was rude and not accommodating when asking for a new table because of the close proximity to other tables, the service took forever and on top of that the tables were not distanced at all I was sitting right behind someone

SL
vipSandraL
New York Area
3 reviews
Dined on February 14, 2021
Overall2food5service1ambience4

With reservation, we still had to wait an hour. Then at the table, it took at least 30 minutes before someone even came to say hi. If you are preparing for a holiday, should have staffed well to anticipate any issues.

OT
vipOpenTable Diner
New York Area
39 reviews
Dined on January 24, 2021
Overall5food5service5ambience5

Great service!

BJ
BreyellJ
Philadelphia
2 reviews
Dined on January 9, 2021
Overall4food5service3ambience3

Made reservations for 5pm. But apparently that doesn't matter because we still had to wait about 10-15mins to be seated. Don't understand why they have reservations if they still make you wait. I wana give them the benefit of the doubt & say maybe because of Covid restrictions there is just a wait. Dunno. Food was great overall. Drinks nice & strong like I like em. Service was fast. We will go again soon.

RP
vipRobertP
New York Area
22 reviews
Dined on January 9, 2021
Overall5food5service4ambience5

It was cool. I would suggest having tables ready for guest who have reservations.

l
viplucy916
New York Area
17 reviews
Dined on December 20, 2020
Overall5food5service5ambience5

Their organic margarita was delicious and waist friendly! The dynamite shrimp, shrimp tempura roll, spicy tuna roll and oolong Chilean sea bass were so yummy. We definitely enjoyed every bite! Friendly host and wait staff as well. It was a great experience overall and definitely will be coming back!

S
vipSunny
New York Area
12 reviews
Dined on December 20, 2020
Overall5food5service5ambience5

Excellent food and service

OT
OpenTable Diner
New York Area
1 review
Dined on December 12, 2020
Overall5food5service5ambience5

No complaint. Good and relaxing vibe

OT
vipOpenTable Diner
New York Area
7 reviews
Dined on November 22, 2020
Overall5food5service5ambience5

Everything was great! Sad to see a place that was once backed on a Sunday night empty! Social distance at its finest. Super safe. Felt very comfortable.

c
candicev
1 review
Dined on November 19, 2020
Overall5food5service5ambience5

Everything was great! No complaints at all. Everything was delicious

OT
OpenTable Diner
New York Area
6 reviews
Dined on November 8, 2020
Overall3food3service2ambience3

Issue that I had was that manager was all over the place. He had all the guests waiting by the host desk and not able to help any. We had reservations with open table and he still made us wait. Once seated, our waitress was okay. She didn’t come to check up on us. Nothing happened. Food was bit sloppy. Sushi was overly done. Didn’t taste fresh.

OT
OpenTable Diner
New York Area
3 reviews
Dined on November 1, 2020
Overall5food5service5ambience5

Had a great quiet dinner with my husband and mother law. Service was great from seating to the end. We even had another server bring our drinks and she was super friendly and helpful.
Had a great experience with our Megan Markle lookalike server, lol!
Will def come back. Thank you

DL
DeborahL
New York Area
8 reviews
Dined on October 30, 2020
Overall5food5service5ambience5

this was my first indoor dining experience during covid. Everything was handled perfectly!! So happy

OT
OpenTable Diner
New York Area
1 review
Dined on October 24, 2020
Overall5food5service5ambience5

Nice distance. Very kind.

H
vipHotrod1000
New York Area
26 reviews
Dined on April 27, 2019
Overall2food3service5ambience3

Very Noisy, food not Pf Changs standard.

PW
vipPWP2
New York Area
30 reviews
Dined on April 12, 2019
Overall2food3service2ambience2

We had reservations and others having the same party size coming in after us for reservations at the same time or later were being seated ahead of us. We were seated almost immediately after pointing it out to the hostess. Our own server was good, but the server at the table beside us bumped into both of us more than once, and one time, he slammed into me. He was moving too fast between tables, and saying sorry, sorry and then doing it again was inexcusable. It is unfortunate that these issues overshadowed the food and our over servers efforts.

P.F. Chang's - West New York
Responded on April 16, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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FAQs

You can order delivery directly from P.F. Chang's - West New York using the Order Online button. P.F. Chang's - West New York also offers takeout which you can order by calling the restaurant at (201) 866-7790.

P.F. Chang's - West New York is rated 4.4 stars by 91 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.