P.F. Chang's - West Des Moines, West Des Moines, IA

PF Chang's - P.F. Chang's - West Des Moines, West Des Moines, IA

P.F. Chang's - West Des Moines

Name: P.F. Chang's - West Des Moines
Address: 110 S Jordan Creek Pkwy., West Des Moines, IA, United States, 50266
Telephone: (515) 457-7772
Price range: $30 and under
Rating: 4.3

4.3

57 Reviews

$30 and under

Chinese

Top Tags:

We are an Asian & Chinese restaurant offering dine-in, takeout, to-go, delivery, and catering. Make a reservation online to dine in. Order Asian and Chinese food delivery, takeout, and catering online or through the P.F. Chang's mobile app. Let us cater the perfect feast for you - corporate office catering menus are also available. P.F. Chang's offers a variety of signature Asian, Thai, Korean, Japanese, Mongolian, and Chinese food dishes including Chicken Lettuce Wraps, Chicken Pad Thai, Signature Lo Mein, Fried Rice, Mongolian Beef, Chang's Spicy Chicken, and Pork and Shrimp Dumplings. Order online for sushi delivery and takeout. Many gluten-free and vegetarian menu items are available. Try our seasonal cocktails and seasonal menu items.

Make a reservation

Party Size

2 people

DateTime

Sep 23, 2023

11:00 PM

Booked 1 time today

Order delivery or takeout

Additional information

Dining style
Casual Dining
Cuisines
Chinese, Pan-Asian, Asian
Hours of operation
Sunday - Thursday: 11:00am - 10:00pm, Friday & Saturday: 11:00am - 11:00pm
Phone number
(515) 457-7772
Website
https://www.pfchangs.com/locations/us/ia/west-des-moines/110-s-jordan-creek-pkwy/9961-west-des-moines.html
Payment options
AMEX, Discover, Mastercard, Visa
Dress code
Casual Dress
Catering
Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.
Private party facilities
Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.
Private party contact
Manager: (515) 457-7772

Location
110 S Jordan Creek Pkwy., West Des Moines, IA 50266
Neighborhood
West Des Moines
Parking details
Public Lot
Additional
Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

What 57 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3

4.3 based on recent ratings

4.3Food
4.2Service
4.2Ambience
4.2Value

Noise • Moderate

57 Reviews

OT
OpenTable Diner
1 review
2.0
1 review
Dined on August 4, 2023
overall2food2service3ambience2
I don't know if due to the simple fact of being Latinos the host did not attend us in the friendliest way, saying that she did not even bring us the menus to the table, something that we could observe with everyone, as for the waiter he was nice.
Is this helpful?
B
Billy
1 review
2.0
1 review
Dined on June 10, 2023
overall2food2service2ambience2
Horrible service at the beginning! We were seated and after 20min, no one had taken our order, brought out any water. Once we got a waiter, he tried to make things better, but it was all down hill - lukewarm coffee and lukewarm food! First time back to a P.F. Chang in almost 15yrs, and certainly, the last. Chain appears to have gone backwards in quality and service.
P.F. Chang's - West Des MoinesResponded on June 27, 2023
Thank you for your feedback. We apologize for your experience. We have responded in a private message.
Is this helpful?
OT
OpenTable Diner
Minneapolis
3 reviews
5.0
3 reviews
Dined on June 5, 2023
overall5food4service5ambience5
P.F. Chang is a beautiful dinning restaurant. My favorite is the patio. Great view to enjoy the food. All the meals are shareable and delicious. I’m looking forward to more dining.
Is this helpful?
E
Erikak
Los Angeles
1 review
5.0
1 review
Dined on June 4, 2023
overall5food5service5ambience5
Food was phenomenal, service super polite and professional. Overall great experience. Would recommend.
Is this helpful?
K
Karen
Las Vegas
6 reviews
vip
1.0
6 reviews
Dined on April 22, 2023
overall1food2service1ambience1
Waited over 30 minutes despite having a reservation. They didn’t bring the appetizer until after the main course, and made a big deal about taking it off the bill when we said we no longer wanted it. (And they didn’t bring it)
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OT
OpenTable Diner
Phoenix
4 reviews
5.0
4 reviews
Dined on April 22, 2023
overall5food5service5ambience4
Everything was great, except for open table, failed us by not sending reservation to PF Chang’s☹️ I guess we were not the first to not have the reservation transferred to the restaurant from OpenTable
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JC
JeffreyC
Des Moines
1 review
4.0
1 review
Dined on March 25, 2023
overall4food5service4ambience4
The food and server were amazing. Spence was our server. The hostess was not good. A reservation should get you seated almost immediately not 20+ minutes later when the hostess has forgotten you are there.
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j
judita
Minneapolis
2 reviews
3.0
2 reviews
Dined on March 18, 2023
overall3food4service3ambience3
When we arrived, the hostess did not see our reservation and proceeded to tell me that their system did not communicate with Open Table and next time I should call. Really, it’s my responsibility to make sure their technology is working? None of the staff seemed very happy to be there. We had to ask for silverware and despite our waitress walking by us several times it took too long for her to acknowledge us. Then, she held our dessert in her hand and stood at another table talking with those patrons while holding it! What? Probably will not go back unless they pay me to do so.
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K
Kate
Des Moines
26 reviews
vip
5.0
26 reviews
Dined on March 5, 2023
overall5food5service5ambience5
Our waiter was absolutely wonderful! Food was excellent.
Is this helpful?
OT
OpenTable Diner
Des Moines
1 review
1.0
1 review
Dined on August 11, 2022
overall1food3service3ambience5
Restaurant was great but they didn’t get the reservation
Is this helpful?
EL
ElizabethL
Des Moines
1 review
2.0
1 review
Dined on June 19, 2022
overall2food4service3ambience3
The restaurant hadn’t received our Open Table reservation. Luckily we didn’t have to wait long to be seated. The restaurant was short staffed, which is expected these days. Service was a little slow and our appetizer came out after our meal. I think I got a different wine than I ordered. The quality of food was good, and very tasty. Our server was friendly but everything was slow.
Is this helpful?
AL
AnneL
Des Moines
1 review
1.0
1 review
Dined on June 11, 2022
overall1food1service1ambience1
Came in only to find their system does not communicate with open table and had no reservation in a busy area on a Friday night.
Is this helpful?
D
Darlene
Des Moines
11 reviews
1.0
11 reviews
Dined on May 22, 2022
overall1food2service1ambience1
Wow! This is the second time we tried to eat here. We made a reservation, had the reservation confirmed and showed up to a note on the door saying they had carside and carry out only! When we asked at the front they said that they have only very sporadically been open for dine in. We asked if we could do carry out. They stared at us blankly and asked if we knew what we wanted. We asked for a menu. There were 6 of us - they gave us one menu. They mumbled something about reservations should have been blocked and everyone notified. I pulled up the confirmation text on my phone. They really weren't interested. We drove our food the 30 minutes home and ate lukewarm food from plastic containers. Not really what we had anticipated for our Sunday family dinner. Not sure what the problem is, as every other restaurant was bustling. Must be some underlying problem within the organization. We won't be trying this place again. (The last time we were walk ins as a party of 6, they told us they couldn't seat us and that carry out would be over 2 hours ... there was one table seated at the time in this HUGE dining area and no one seemed to be in a hurry to do anything. We went to a bustling Texas Roadhouse and had a nice meal.) This restaurant clearly has a problem.
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g
galv05
Chicago
2 reviews
1.0
2 reviews
Dined on May 15, 2022
overall1food1service1ambience1
Well, I wouldn’t know. We showed up for lunch and they were closed. I didn’t receive an email or anything. I will NEVER go to a PF Changs again. There was 8 in our group, trying to find somewhere else to eat was a big challenge-being that it was graduation weekend. I sent PF an email but have yet to hear from them, most unprofessional. I realize everyone is short staffed but this was ridiculous. They had my email and phone number. Not cool
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OT
OpenTable Diner
Naples
1 review
1.0
1 review
Dined on March 25, 2022
overall1food1service1ambience1
This restaurant closed, never notified anyone with a reservation, and left us without a place to eat during prime dinner time.
P.F. Chang's - West Des MoinesResponded on April 1, 2022
We are sorry to see this! We have sent you a private note.
Is this helpful?
OT
OpenTable Diner
Des Moines
6 reviews
2.0
6 reviews
Dined on February 19, 2022
overall2food2service3ambience2
Orange chicken was soggy. Sushi...yikes no good.
Is this helpful?
BM
BrianM
Minneapolis
1 review
vip
1.0
1 review
Dined on July 18, 2021
overall1food3service1ambience3
I love the PF Chang chain but this was my first experience in WDM location. They are clearly struggling with staffing in this location. Service was awful and manager was not only unhelpful but borderline confrontational. I would avoid this place.
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OT
OpenTable Diner
Des Moines
6 reviews
3.0
6 reviews
Dined on June 13, 2020
overall3food3service3ambience4
Salad had no dressing offered me spicy mayo Short ribs were tough and not cut. Gave us discount but felt it was Bc we said something 3times Bathroom smelled awful Did a great job in social distancing and server always wore new gloves The appetizers were great but disappointed in entrees.
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WS
WebsterS
Miami
28 reviews
vip
3.0
28 reviews
Dined on June 12, 2020
overall3food4service3ambience2
Floor of the restaurant was sticky....seemed not to have properly cleaned in a long time. Atmosphere was clearly subdued as folks are trying to understand appropriate behavior as we exit Covid-19
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J
Jordan
Des Moines
1 review
2.0
1 review
Dined on February 9, 2020
overall2food2service3ambience3
Had a reservation. Had to wait 15 for table. Server was fine - nothing spectacular. Food was cold. The taste made it so it should have been 1/3 of the price. Will not return.
Is this helpful?
OT
OpenTable Diner
Des Moines
20 reviews
4.0
20 reviews
Dined on January 7, 2020
overall4food5service5ambience4
All good great service little high price
P.F. Chang's - West Des MoinesResponded on January 11, 2020
Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!
Is this helpful?
DM
DaveM
Cancun
7 reviews
5.0
7 reviews
Dined on December 31, 2019
overall5food5service5ambience5
We had a table for eight. We all ordered something different, and we all loved what we got!!
P.F. Chang's - West Des MoinesResponded on January 11, 2020
Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!
Is this helpful?
OT
OpenTable Diner
Des Moines
6 reviews
5.0
6 reviews
Dined on December 15, 2019
overall5food5service5ambience4
Wonderful service. Great food. Only thing was we sat by the front and it was cold when door opened
P.F. Chang's - West Des MoinesResponded on January 11, 2020
Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!
Is this helpful?
K
Kchocolate11
San Francisco
22 reviews
3.0
22 reviews
Dined on December 8, 2019
overall3food3service3ambience2
Waiter was very pleasant but constantly interrupting our table conversation. Overly attentive. He meant well. Music was very loud & asked that it be turned down. It was, thankfully. While waiting for our food a party of several & a disruptive child as sat down behind us. It was not a pleasant experience. The food was mediocre at best.
P.F. Chang's - West Des MoinesResponded on January 11, 2020
Thank you for sharing your feedback. We'll be sure to pass this along to our team. If you would like to discuss further, please reach out to us at 480-888-3100. Thanks!
Is this helpful?
JB
JBMHawkeye
San Diego
3 reviews
4.0
3 reviews
Dined on November 17, 2019
overall4food5service5ambience3
Arrived early for reservation. After a brief wait we were seated. Service was friendly. I was surprised how fresh everything was. Delicious but not cheap. I had the sea bass and my wife the beef & broccoli. Large portions of well prepared food. We will go again.
P.F. Chang's - West Des MoinesResponded on November 25, 2019
Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!
Is this helpful?
OT
OpenTable Diner
Des Moines
9 reviews
vip
3.0
9 reviews
Dined on November 16, 2019
overall3food4service5ambience4
Waitress was very good, however very slow service with food/drinks
P.F. Chang's - West Des MoinesResponded on November 25, 2019
Thank you for sharing your feedback. We'll be sure to pass this along to our team. If you would like to discuss further, please reach out to us at 480-888-3100. Thanks!
Is this helpful?
DD
DowntownDiner
San Francisco
52 reviews
vip
5.0
52 reviews
Dined on November 10, 2019
overall5food5service5ambience5
Emily was attentive and helpful with a smile after all of our requests! Shrimp dumplings and vegetable egg rolls were fabulous. All meals were yummy and hot!
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JM
JohnM
Des Moines
2 reviews
3.0
2 reviews
Dined on October 26, 2019
overall3food5service1ambience4
Saturday 10/26 reservation at 6:45. We were very rushed. Server pushed for our order before we even had water. Drinks came and hardly had a chance to relax and enjoy our drink and the appetizers arrived. We had just started our appetizers and our entree arrived. Needless to say it sat there while we rushed through our appetizer. The entree had cooled off significantly by the time we were ready to eat. The food is good but the service and rushing through our meal was NOT ideal. The service staff needs some training on the timing to serve the different meal courses. Some people want a relaxing meal and not be rushed.
Is this helpful?
V
Viren
Minneapolis
4 reviews
5.0
4 reviews
Dined on September 5, 2019
overall5food5service5ambience4
We returned for dinner after a while as its quite but of the drive from Ankeny to Jordan creek, however as always, the place continues to leave up to the standards, with great tasting food and excellent cocktails. Highly recommended place for a delightful dining and great exp.
Is this helpful?
DJ
DrJK
Minneapolis
2 reviews
vip
3.0
2 reviews
Dined on September 1, 2019
overall3food3service3ambience4
Appeared understaffed, which effected service. Portions smaller.
Is this helpful?
OT
OpenTable Diner
Phoenix
1 review
4.0
1 review
Dined on August 17, 2019
overall4food4service4ambience4
Food was delicious, the kitchen was a little slow , but overall it was a good meal.
Is this helpful?
JS
JefferyS
Des Moines
7 reviews
5.0
7 reviews
Dined on July 28, 2019
overall5food4service1ambience4
The server definitely was new and needs fine tuning
P.F. Chang's - West Des MoinesResponded on August 8, 2019
Thanks for sharing your feedback with us and we are sorry to hear about your disappointment. We will be sure to share your feedback with our team.
Is this helpful?
OT
OpenTable Diner
Des Moines
1 review
3.0
1 review
Dined on July 21, 2019
overall3food3service4ambience4
Portions not as good as I remember in past years
P.F. Chang's - West Des MoinesResponded on August 8, 2019
We are sorry to see this! We will be sure to share your feedback with our team.
Is this helpful?
JG
JaneG
Des Moines
3 reviews
4.0
3 reviews
Dined on July 17, 2019
overall4food3service5ambience4
Great service but shortly after we ate appetizers I became ill. The crab Rangoon tasted a little off but we ate it anyway. It’ll be awhile before I go back.
P.F. Chang's - West Des MoinesResponded on August 8, 2019
We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!
Is this helpful?
OT
OpenTable Diner
San Antonio
1 review
2.0
1 review
Dined on July 7, 2019
overall2food2service2ambience3
Service was slow, food was served cold and drinks were not good.
Is this helpful?
R
Ranwil
Minneapolis
55 reviews
vip
1.0
55 reviews
Dined on July 5, 2019
overall1food4service2ambience4
They were out of alcohol to make three different drinks that we ordered. My wife waited 30 minutes for a drink until I went to the bar to get it. We ordered mongolian potstickers for an appetizer and they were out of them. The service was extremely slow. We go there once a year in July with 12 to 15 people when we are in town for the car show and we won’t go back next year.
Is this helpful?
OT
OpenTable Diner
Des Moines
2 reviews
vip
2.0
2 reviews
Dined on July 3, 2019
overall2food3service2ambience2
$4 entree deal promotion was no where to be found. Despite asking, our sever could provide no information about the deal. Our OT reservation was no passed on to the restaurant so they were not expecting us.
Is this helpful?
OT
OpenTable Diner
Des Moines
1 review
5.0
1 review
Dined on June 29, 2019
overall5food5service5ambience5
Food was delicious and filling. Waiter was friendly and attentive. Just perfect
P.F. Chang's - West Des MoinesResponded on July 2, 2019
Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!
Is this helpful?
BN
BryanN
Des Moines
4 reviews
5.0
4 reviews
Dined on June 16, 2019
overall5food5service5ambience5
We sat next to family group (two combined tables) and the infant child was a bit loud. Our waiter was new, very attentive but forgot to add our rewards to the bill - not a big deal as we will try to enter the info online. We frequent PFChangs a couple times a month, and as always the meal was spot on!
Is this helpful?
R
Rjb15
Des Moines
3 reviews
5.0
3 reviews
Dined on June 15, 2019
overall5food5service5ambience5
Anniversary
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FAQs

You can order delivery directly from P.F. Chang's - West Des Moines using the Order Online button. P.F. Chang's - West Des Moines also offers takeout which you can order by calling the restaurant at (515) 457-7772.

P.F. Chang's - West Des Moines is rated 4.3 stars by 57 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

Party Size

2 people

DateTime

Sep 23, 2023

11:00 PM

Booked 1 time today

Order delivery or takeout

Google Map for P.F. Chang's - West Des Moines

110 S Jordan Creek Pkwy., West Des Moines, IA 50266

Additional information

Neighborhood
West Des Moines
Hours of operation
Sunday - Thursday: 11:00am - 10:00pm, Friday & Saturday: 11:00am - 11:00pm
Cuisines
Chinese, Pan-Asian, Asian
Dining style
Casual Dining
Dress code
Casual Dress
Parking details
Public Lot
Payment options
AMEX, Discover, Mastercard, Visa
Additional
Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

Website
https://www.pfchangs.com/locations/us/ia/west-des-moines/110-s-jordan-creek-pkwy/9961-west-des-moines.html
Phone number
(515) 457-7772
Catering
Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.
Private party facilities
Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.
Private party contact
Manager: (515) 457-7772

P.F. Chang's - West Des Moines

Make a reservation

Order delivery or takeout

Additional information

Menu

What 57 people are saying

Overall ratings and reviews

FAQs

Does P.F. Chang's - West Des Moines offer delivery through OpenTable or takeout?

How is P.F. Chang's - West Des Moines restaurant rated?

Is P.F. Chang's - West Des Moines currently accepting reservations?

Make a reservation

Order delivery or takeout

Additional information