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P.F. Chang's - West Des Moines

4.2
4.2
48 Reviews
$30 and under
Asian
We are an Asian & Chinese restaurant offering dine-in, takeout, to-go, delivery, and catering. Make a reservation online to dine in. Order Asian and Chinese food delivery, takeout, and catering online or through the P.F. Chang's mobile app. Let us cater the perfect feast for you - corporate office catering menus are also available. P.F. Chang’s offers a variety of signature Asian, Thai, Korean, Japanese, Mongolian, and Chinese food dishes including Chicken Lettuce Wraps, Chicken Pad Thai, Signature Lo Mein, Fried Rice, Mongolian Beef, Chang's Spicy Chicken, and Pork and Shrimp Dumplings. Order online for sushi delivery and takeout. Many gluten-free and vegetarian menu items are available. Try our seasonal cocktails and seasonal menu items.

Make a reservation

2 people

7:00 PM


Order delivery or takeout

Other options

  • Order online

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Asian, Chinese, Dim Sum

  • Hours of operation

    Sunday - Thursday: 11:00am - 10:00pm, Friday & Saturday: 11:00am - 11:00pm

  • Phone number

    (515) 457-7772

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Catering

    Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.

  • Private party facilities

    Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.

  • Private party contact

    Manager: (515) 457-7772

  • Neighborhood

    West Des Moines

  • Parking details

    Public Lot

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

What 48 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on all time ratings
  • 4.3Food
  • 4.2Service
  • 4.2Ambience
  • 4Value

NoiseQuiet

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Filters

  1. OT

    OpenTable Diner

    Des Moines

    1 review

    1.0

    1 review

    Dined on August 11, 2022

    overall1food3service3ambience5
    Restaurant was great but they didn’t get the reservation
  2. EL

    ElizabethL

    Des Moines

    1 review

    2.0

    1 review

    Dined on June 19, 2022

    overall2food4service3ambience3
    The restaurant hadn’t received our Open Table reservation. Luckily we didn’t have to wait long to be seated. The restaurant was short staffed, which is expected these days. Service was a little slow and our appetizer came out after our meal. I think I got a different wine than I ordered. The quality of food was good, and very tasty. Our server was friendly but everything was slow.
  3. AL

    AnneL

    Des Moines

    1 review

    1.0

    1 review

    Dined on June 11, 2022

    overall1food1service1ambience1
    Came in only to find their system does not communicate with open table and had no reservation in a busy area on a Friday night.
  4. D

    Darlene

    Des Moines

    10 reviews

    1.0

    10 reviews

    Dined on May 22, 2022

    overall1food2service1ambience1
    Wow! This is the second time we tried to eat here. We made a reservation, had the reservation confirmed and showed up to a note on the door saying they had carside and carry out only! When we asked at the front they said that they have only very sporadically been open for dine in. We asked if we could do carry out. They stared at us blankly and asked if we knew what we wanted. We asked for a menu. There were 6 of us - they gave us one menu. They mumbled something about reservations should have been blocked and everyone notified. I pulled up the confirmation text on my phone. They really weren't interested. We drove our food the 30 minutes home and ate lukewarm food from plastic containers. Not really what we had anticipated for our Sunday family dinner. Not sure what the problem is, as every other restaurant was bustling. Must be some underlying problem within the organization. We won't be trying this place again. (The last time we were walk ins as a party of 6, they told us they couldn't seat us and that carry out would be over 2 hours ... there was one table seated at the time in this HUGE dining area and no one seemed to be in a hurry to do anything. We went to a bustling Texas Roadhouse and had a nice meal.) This restaurant clearly has a problem.
  5. g

    galv05

    Chicago

    2 reviews

    vip
    1.0

    2 reviews

    Dined on May 15, 2022

    overall1food1service1ambience1
    Well, I wouldn’t know. We showed up for lunch and they were closed. I didn’t receive an email or anything. I will NEVER go to a PF Changs again. There was 8 in our group, trying to find somewhere else to eat was a big challenge-being that it was graduation weekend. I sent PF an email but have yet to hear from them, most unprofessional. I realize everyone is short staffed but this was ridiculous. They had my email and phone number. Not cool
  6. OT

    OpenTable Diner

    Naples

    1 review

    1.0

    1 review

    Dined on March 25, 2022

    overall1food1service1ambience1
    This restaurant closed, never notified anyone with a reservation, and left us without a place to eat during prime dinner time.

    P.F. Chang's - West Des MoinesResponded on April 1, 2022We are sorry to see this! We have sent you a private note.

  7. OT

    OpenTable Diner

    Des Moines

    6 reviews

    2.0

    6 reviews

    Dined on February 19, 2022

    overall2food2service3ambience2
    Orange chicken was soggy. Sushi...yikes no good.
  8. BM

    BrianM

    Minneapolis

    1 review

    vip
    1.0

    1 review

    Dined on July 18, 2021

    overall1food3service1ambience3
    I love the PF Chang chain but this was my first experience in WDM location. They are clearly struggling with staffing in this location. Service was awful and manager was not only unhelpful but borderline confrontational. I would avoid this place.
  9. OT

    OpenTable Diner

    Des Moines

    6 reviews

    3.0

    6 reviews

    Dined on June 13, 2020

    overall3food3service3ambience4
    Salad had no dressing offered me spicy mayo Short ribs were tough and not cut. Gave us discount but felt it was Bc we said something 3times Bathroom smelled awful Did a great job in social distancing and server always wore new gloves The appetizers were great but disappointed in entrees.
  10. WS

    WebsterS

    Miami

    28 reviews

    vip
    3.0

    28 reviews

    Dined on June 12, 2020

    overall3food4service3ambience2
    Floor of the restaurant was sticky....seemed not to have properly cleaned in a long time. Atmosphere was clearly subdued as folks are trying to understand appropriate behavior as we exit Covid-19
  11. J

    Jordan

    Des Moines

    1 review

    2.0

    1 review

    Dined on February 9, 2020

    overall2food2service3ambience3
    Had a reservation. Had to wait 15 for table. Server was fine - nothing spectacular. Food was cold. The taste made it so it should have been 1/3 of the price. Will not return.
  12. OT

    OpenTable Diner

    Des Moines

    17 reviews

    4.0

    17 reviews

    Dined on January 7, 2020

    overall4food5service5ambience4
    All good great service little high price

    P.F. Chang's - West Des MoinesResponded on January 11, 2020Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

  13. DM

    DaveM

    Cancun

    7 reviews

    5.0

    7 reviews

    Dined on December 31, 2019

    overall5food5service5ambience5
    We had a table for eight. We all ordered something different, and we all loved what we got!!

    P.F. Chang's - West Des MoinesResponded on January 11, 2020Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

  14. OT

    OpenTable Diner

    Des Moines

    6 reviews

    5.0

    6 reviews

    Dined on December 15, 2019

    overall5food5service5ambience4
    Wonderful service. Great food. Only thing was we sat by the front and it was cold when door opened

    P.F. Chang's - West Des MoinesResponded on January 11, 2020Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

  15. K

    Kchocolate11

    San Francisco

    22 reviews

    3.0

    22 reviews

    Dined on December 8, 2019

    overall3food3service3ambience2
    Waiter was very pleasant but constantly interrupting our table conversation. Overly attentive. He meant well. Music was very loud & asked that it be turned down. It was, thankfully. While waiting for our food a party of several & a disruptive child as sat down behind us. It was not a pleasant experience. The food was mediocre at best.

    P.F. Chang's - West Des MoinesResponded on January 11, 2020Thank you for sharing your feedback. We'll be sure to pass this along to our team. If you would like to discuss further, please reach out to us at 480-888-3100. Thanks!

  16. JB

    JBMHawkeye

    San Diego

    3 reviews

    4.0

    3 reviews

    Dined on November 17, 2019

    overall4food5service5ambience3
    Arrived early for reservation. After a brief wait we were seated. Service was friendly. I was surprised how fresh everything was. Delicious but not cheap. I had the sea bass and my wife the beef & broccoli. Large portions of well prepared food. We will go again.

    P.F. Chang's - West Des MoinesResponded on November 25, 2019Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

  17. OT

    OpenTable Diner

    Des Moines

    9 reviews

    3.0

    9 reviews

    Dined on November 16, 2019

    overall3food4service5ambience4
    Waitress was very good, however very slow service with food/drinks

    P.F. Chang's - West Des MoinesResponded on November 25, 2019Thank you for sharing your feedback. We'll be sure to pass this along to our team. If you would like to discuss further, please reach out to us at 480-888-3100. Thanks!

  18. DD

    DowntownDiner

    San Francisco

    45 reviews

    vip
    5.0

    45 reviews

    Dined on November 10, 2019

    overall5food5service5ambience5
    Emily was attentive and helpful with a smile after all of our requests! Shrimp dumplings and vegetable egg rolls were fabulous. All meals were yummy and hot!
  19. JM

    JohnM

    Des Moines

    2 reviews

    3.0

    2 reviews

    Dined on October 26, 2019

    overall3food5service1ambience4
    Saturday 10/26 reservation at 6:45. We were very rushed. Server pushed for our order before we even had water. Drinks came and hardly had a chance to relax and enjoy our drink and the appetizers arrived. We had just started our appetizers and our entree arrived. Needless to say it sat there while we rushed through our appetizer. The entree had cooled off significantly by the time we were ready to eat. The food is good but the service and rushing through our meal was NOT ideal. The service staff needs some training on the timing to serve the different meal courses. Some people want a relaxing meal and not be rushed.
  20. V

    Viren

    Minneapolis

    3 reviews

    5.0

    3 reviews

    Dined on September 5, 2019

    overall5food5service5ambience4
    We returned for dinner after a while as its quite but of the drive from Ankeny to Jordan creek, however as always, the place continues to leave up to the standards, with great tasting food and excellent cocktails. Highly recommended place for a delightful dining and great exp.
  21. DJ

    DrJK

    Minneapolis

    2 reviews

    vip
    3.0

    2 reviews

    Dined on September 1, 2019

    overall3food3service3ambience4
    Appeared understaffed, which effected service. Portions smaller.
  22. OT

    OpenTable Diner

    Phoenix

    1 review

    4.0

    1 review

    Dined on August 17, 2019

    overall4food4service4ambience4
    Food was delicious, the kitchen was a little slow , but overall it was a good meal.
  23. JS

    JefferyS

    Des Moines

    7 reviews

    5.0

    7 reviews

    Dined on July 28, 2019

    overall5food4service1ambience4
    The server definitely was new and needs fine tuning

    P.F. Chang's - West Des MoinesResponded on August 8, 2019Thanks for sharing your feedback with us and we are sorry to hear about your disappointment. We will be sure to share your feedback with our team.

  24. OT

    OpenTable Diner

    Des Moines

    1 review

    3.0

    1 review

    Dined on July 21, 2019

    overall3food3service4ambience4
    Portions not as good as I remember in past years

    P.F. Chang's - West Des MoinesResponded on August 8, 2019We are sorry to see this! We will be sure to share your feedback with our team.

  25. JG

    JaneG

    Des Moines

    3 reviews

    4.0

    3 reviews

    Dined on July 17, 2019

    overall4food3service5ambience4
    Great service but shortly after we ate appetizers I became ill. The crab Rangoon tasted a little off but we ate it anyway. It’ll be awhile before I go back.

    P.F. Chang's - West Des MoinesResponded on August 8, 2019We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

  26. OT

    OpenTable Diner

    San Antonio

    1 review

    2.0

    1 review

    Dined on July 7, 2019

    overall2food2service2ambience3
    Service was slow, food was served cold and drinks were not good.
  27. R

    Ranwil

    Minneapolis

    50 reviews

    vip
    1.0

    50 reviews

    Dined on July 5, 2019

    overall1food4service2ambience4
    They were out of alcohol to make three different drinks that we ordered. My wife waited 30 minutes for a drink until I went to the bar to get it. We ordered mongolian potstickers for an appetizer and they were out of them. The service was extremely slow. We go there once a year in July with 12 to 15 people when we are in town for the car show and we won’t go back next year.
  28. OT

    OpenTable Diner

    Des Moines

    2 reviews

    vip
    2.0

    2 reviews

    Dined on July 3, 2019

    overall2food3service2ambience2
    $4 entree deal promotion was no where to be found. Despite asking, our sever could provide no information about the deal. Our OT reservation was no passed on to the restaurant so they were not expecting us.
  29. OT

    OpenTable Diner

    Des Moines

    1 review

    5.0

    1 review

    Dined on June 29, 2019

    overall5food5service5ambience5
    Food was delicious and filling. Waiter was friendly and attentive. Just perfect

    P.F. Chang's - West Des MoinesResponded on July 2, 2019Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

  30. BN

    BryanN

    Des Moines

    2 reviews

    vip
    5.0

    2 reviews

    Dined on June 16, 2019

    overall5food5service5ambience5
    We sat next to family group (two combined tables) and the infant child was a bit loud. Our waiter was new, very attentive but forgot to add our rewards to the bill - not a big deal as we will try to enter the info online. We frequent PFChangs a couple times a month, and as always the meal was spot on!
  31. R

    Rjb15

    Des Moines

    3 reviews

    5.0

    3 reviews

    Dined on June 15, 2019

    overall5food5service5ambience5
    Anniversary
  32. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on June 2, 2019

    overall5food5service5ambience5
    Amazing time
  33. NN

    NicoleN

    Minneapolis

    25 reviews

    vip
    1.0

    25 reviews

    Dined on May 3, 2019

    overall1food3service1ambience3
    The service at this location is absolutely terrible. We had a group of 9 (booked in advance). There was a mistake on two of the kids' meals. When we asked about it, the server became incredibly rude and defensive. The manager got involved (thankfully), but the food still took another 20 minutes. We were essentially leaving when the two meals were completed. The server came back a couple of times to slam things around the table and be passive-aggressive towards us. The manager gave us a significant discount for our trouble (which was appreciated), but I hope he'll also re-train the server in customer service.

    P.F. Chang's - West Des MoinesResponded on May 7, 2019Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

  34. BT

    BeckyT

    Des Moines

    26 reviews

    vip
    5.0

    26 reviews

    Dined on April 24, 2019

    overall5food5service5ambience5
    We always enjoy our meal here. Can’t wait until the patio opens n
  35. OT

    OpenTable Diner

    Des Moines

    2 reviews

    2.0

    2 reviews

    Dined on April 13, 2019

    overall2food2service4ambience4
    This was a trip we were making after having a poor experience about a month ago. Again, the hot and sour soup wasn’t right. The waitress actually remarked on it when she brought it. She said she was told the color was off but the taste is the same. It definitely wasn’t. It was edible unlike last time but not the same. My daughter loves the soup more than anything and she was really disappointed again. Again, the main course of orange peel chicken was better than last time but still off. If it was the first time I’d ever ordered this dish, I wouldn’t ever order it again. The service was good and attentive but again, the food quality was really disappointing.

    P.F. Chang's - West Des MoinesResponded on April 23, 2019We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

  36. E

    Ernesto

    Chicago

    13 reviews

    2.0

    13 reviews

    Dined on April 2, 2019

    overall2food2service2ambience2
    Getting seated quickly is definitely not a priority. The place is big and mostly empty. the young lady seating could have been new. Punching the computer screen to I guess log in the table took longer than seating. Napkin had dried food on it. Soy sauce glass container had not been cleaned forever, sticky/nasty. Hot & sour soup was bad, crab rangoons were worse, obviously heated up frozen and meager. Cocktail took until main course was served and I asked where it was? Mongolian beef was decent! The waitress was trying. Didn’t see the manager. A good manager checks with the tables.
  37. H

    Hildy

    Orange County

    24 reviews

    5.0

    24 reviews

    Dined on March 23, 2019

    overall5food5service5ambience5
    Great Lunch. Fast and friendly service
  38. OT

    OpenTable Diner

    Des Moines

    2 reviews

    5.0

    2 reviews

    Dined on March 2, 2019

    overall5food5service3ambience4
    Great food. Server could have been better
  39. EM

    EMAW

    Minneapolis

    8 reviews

    4.0

    8 reviews

    Dined on February 16, 2019

    overall4food5service5ambience4
    Even on a busy night service was fast and food was good.
  40. A

    Amber6151

    Orlando

    10 reviews

    vip
    4.0

    10 reviews

    Dined on February 15, 2019

    overall4food3service5ambience5
    I went during happy hour with my mom for dinner. We shared appetizers and had iced tea to drink. We had vegetarian lettuce wraps, vegetable egg rolls, and crab rangoon. The lettuce wraps and egg rolls were really good, but the crab rangoon for some reason had an off flavor. Overall, a great value and the service was wonderful!

FAQs

You can order delivery directly from P.F. Chang's - West Des Moines using the Order Online button. P.F. Chang's - West Des Moines also offers takeout which you can order by calling the restaurant at (515) 457-7772.

P.F. Chang's - West Des Moines is rated 4.2 stars by 48 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Order delivery or takeout

Other options

  • Order online
Google Map for P.F. Chang's - West Des Moines

110 S Jordan Creek Pkwy., West Des Moines, IA 50266

Additional information

  • Neighborhood

    West Des Moines

  • Hours of operation

    Sunday - Thursday: 11:00am - 10:00pm, Friday & Saturday: 11:00am - 11:00pm

  • Cuisines

    Asian, Chinese, Dim Sum

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Public Lot

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

  • Phone number

    (515) 457-7772

  • Catering

    Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.

  • Private party facilities

    Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.

  • Private party contact

    Manager: (515) 457-7772

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