P.F. Chang's - West Chester

4.3
176 Reviews
$30 and under
Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 176 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.1
service
4.3
ambience
4.1
value
Noise · Moderate
89% of people would recommend it to a friend
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TL
TracyL
Cincinnati
1 review
Dined on February 13, 2021
Overall3food4service3ambience3

Placed reservations on open table for 6:30. Checked in with hosted at 6:25pm. Wasn’t called to table until 7:pm. Server was pleasant and gave good suggestions.

OT
OpenTable Diner
Cincinnati
1 review
Dined on February 12, 2021
Overall1food2service1ambience3

Had a reservation for two at 7:15 Had to wait 20 minutes for the table meanwhile over 30 people in the lobby Waiting no social distancing at all

OT
OpenTable Diner
Cincinnati
1 review
Dined on February 12, 2021
Overall5food5service5ambience5

Great service and food!!

OT
OpenTable Diner
1 review
Dined on February 6, 2021
Overall1food1service1ambience3

I’m pretty sure p.f. Chang’s needs to look up the definition of “Reservation”... There was an hour wait... So we left! Enough said!

DG
vipDGDan
Cincinnati
13 reviews
Dined on February 6, 2021
Overall1food1service1ambience1

We had booked a reservation around 3pm that day for a 6:30 reservation. When we arrived at the restaurant on time the hostess did not have our name on the list. I showed them my reservation from open table and they said they didn’t have me on their list but it should only be about 8 minutes. After 25 minutes I inquired and then the hostess found my reservation in their system. They said it would only be a few minutes longer. After another 20 minutes we just left. I will not be returning to this location. This restaurant puts open table’s reputation at risk in my mind. The app only has value if the restaurants use it properly!

OT
OpenTable Diner
Cincinnati
5 reviews
Dined on February 5, 2021
Overall5food5service4ambience4

Loved the new steak lettuce wraps

WS
vipWandaS
Cincinnati
10 reviews
Dined on January 29, 2021
Overall5food4service5ambience5

I ordered moo goo gai pan. Didn’t know it had chicken and shrimp. The sauce does not go well with the shrimp....Yuk! I highly recommend leaving it out of the recipe.

Z
Zeek
Cincinnati
1 review
Dined on January 26, 2021
Overall5food5service5ambience5

Great restaurant. The food, service, and ambience were exceptional - however my date was awful.

C
Chi927
Chicago
7 reviews
Dined on January 23, 2021
Overall3food5service3ambience3

We made reservations for 5:45. We arrived at 5:40. They advised us that we were all checked in and they were getting our table ready. The lobby was filled with people and there was no way this was social distancing. The lobby got more and more crowded so we went outside to wait. Our phone said that they would text us when our table was ready. Finally at 6:05 my husband went in and asked why did we even bother to have a reservation? Surprisingly our table was suddenly ready. The service was rather on the slow side. But our food was absolutely delicious. Definitely not a comfortable experience with the issues going on in the lobby.

JD
JayD
Cincinnati
4 reviews
Dined on January 14, 2021
Overall5food4service5ambience3

Great Restaurant, even during a pandemic the service was GREAT!

OT
OpenTable Diner
Cincinnati
1 review
Dined on December 31, 2020
Overall4food3service4ambience4

We had a hour wait before we were seated for our reservation that was at 7:15pm on NYE so a wait was expected maybe not a hour though, other than that everything else was pretty great. We had an amazing server, the food and drinks were really good also. Will definitely go back again.

OT
OpenTable Diner
Cincinnati
1 review
Dined on December 31, 2020
Overall5food5service5ambience5

Excellent all the way around!
Dined on New Years Eve.

OT
OpenTable Diner
Cincinnati
2 reviews
Dined on December 27, 2020
Overall5food4service5ambience5

The food was excellent and the service was friendly. We got seated fairly quickly and food came out quick too. Great experience!

DB
DavidB
1 review
Dined on December 24, 2020
Overall3food4service2ambience3

Had a reservation for 6pm. Still had to wait about 1 hour to get table. Waiter was great and the food was good once we got served. Won’t try to eat there on Christmas Eve again.

LL
vipLynnL
Cincinnati
47 reviews
Dined on December 14, 2020
Overall5food5service5ambience5

Our waitress was great! Food was also delicious! Thanks!

KZ
KathrynZ
Cincinnati
1 review
Dined on December 14, 2020
Overall5food5service5ambience5

Wish they did something special for birthdays. All they did was light a candle in the desert we bought

AV
vipAVH3
Cincinnati
8 reviews
Dined on December 12, 2020
Overall3food2service2ambience3

They were definitely having an "off" night. Poor service, had to ask for refills, then did not bring correct drinks. Food was not even hot. One entree was incorrect, brought out correct meal and IT was hot! Other food sat in the back so long the sauce was absorbed into the noodles before we even started eating. Found a hair in our sushi. They made fresh, but could not eat it. Possibly short staffed, but our server was not apologetic and did not seemed concerned...at all! Sad thing was, we were there to celebrate my bday 😪

AH
vipAlanH
Cincinnati
30 reviews
Dined on December 4, 2020
Overall4food3service4ambience4

The restaurant is a chain and the aire is high end but the food (at least for our lunch) was average, over sauced and not what I expected. It arrived in the amount of time it took for the server to walk to the kitchen and back. Perhaps we chose poorly and if we were in a hurry it would have been great, but it felt like everything had been made days before and heated up for lunch (eggplant stir fry should take a few minutes - shouldn't it?). Service was good and the space is pleasing (they are all the same). It was not a bad experience just not great. Just meh.

RN
vipRickN
Cincinnati
13 reviews
Dined on November 21, 2020
Overall5food5service5ambience5

Wonderful dinner. The server was great.

OT
OpenTable Diner
Cincinnati
2 reviews
Dined on November 15, 2020
Overall5food5service5ambience5

Great, always delicious

OT
OpenTable Diner
Cincinnati
1 review
Dined on October 23, 2020
Overall5food5service5ambience5

Service was impeccable and food and drinks were delicious.

OT
OpenTable Diner
Cincinnati
5 reviews
Dined on October 20, 2020
Overall3food4service3ambience4

Food is always good. Never disappoints. Good social distancing practices.

OT
OpenTable Diner
Cincinnati
12 reviews
Dined on October 2, 2020
Overall2food3service2ambience3

They did not have record of our reservation when we arrived? Server was super slow and disorganized. Food was slow to come out. Husbands ginger chicken had cold broccoli in the dish. In their defense they had carry out orders piled everywhere. I think they were overwhelmed.

MS
vipMSelvaF
Cincinnati
3 reviews
Dined on September 18, 2020
Overall4food5service4ambience4

My favorite employee is The Indian women with his always great smile and welcoming face.. good server and know her job!

JD
JayD
Cincinnati
5 reviews
Dined on September 8, 2020
Overall4food5service5ambience4

Even during COVID...the staff was great and very attentive!

C
Cheap
Cincinnati
8 reviews
Dined on September 4, 2020
Overall3food3service2ambience4

It seemed like it took forever to get our food. We were there two hours, where usually ordering and eating dinner only takes 1 hour to 1 1/2 hrs. Portions were a lot smaller than we have gotten there before and no fortune cookie was offered. Slow service

H
Happytime
Cincinnati
1 review
Dined on August 29, 2020
Overall5food5service5ambience5

Everything was perfect

OT
vipOpenTable Diner
Cincinnati
1 review
Dined on August 27, 2020
Overall2food2service3ambience3

Ever since they changed their menu, food is no where near as good. It’s just ok. Bring back the spice chicken noodle soup!

OT
vipOpenTable Diner
Cincinnati
2 reviews
Dined on August 12, 2020
Overall2food3service3ambience2

There were bugs everywhere outside.
Infact one table brought their own bottle of OFF.

OT
vipOpenTable Diner
Cincinnati
8 reviews
Dined on July 31, 2020
Overall5food5service5ambience5

Great food and experience

y
vipyeyeye
Cincinnati
16 reviews
Dined on July 21, 2020
Overall1food1service2ambience3

The food here is just awful. They should just shut it down in my opinion.

WS
vipWandaS
Cincinnati
10 reviews
Dined on July 14, 2020
Overall5food5service3ambience5

Service was extremely slow... not necessarily our waiter. It took 45+ minutes to get our food. We did not complain but our server new there was a problem. He had the manager come over and check on us.

e
vipedfo
Cincinnati
18 reviews
Dined on July 11, 2020
Overall2food4service1ambience3

We had reservations and they said it’s 45 minutes late and then the food took over an hour to come out I was very disappointed. We have been to this location many times in the experience is always been adequate this time it was a complete failure

s
sodisappointed
Cincinnati
24 reviews
Dined on July 11, 2020
Overall4food4service4ambience3

We were immediately seated as we arrived at the time of our reservation. The outside patio was nice. The service was prompt and the food was ok.

M
vipMike
Cincinnati
15 reviews
Dined on July 9, 2020
Overall2food3service1ambience1

Terrible service, rude staff, lousy drinks. I should of ate at home

OT
OpenTable Diner
1 review
Dined on July 6, 2020
Overall4food4service3ambience4

Restaurant did not get reservation from Open Table.

RI
RICHARDM
Cincinnati
3 reviews
Dined on July 4, 2020
Overall5food5service5ambience5

Our waitress was oustanding. She was pleasant AND CATERED TO OUR EVERY NEED.

TL
TaraL
1 review
Dined on July 2, 2020
Overall3food4service3ambience4

They were extremely slow. There were other tables that arrived a while after us that got their food before us.

NH
vipNancyH
Cincinnati
24 reviews
Dined on July 1, 2020
Overall5food5service5ambience5

Always flavorful, high quality offerings, very good service and great value. We love to go back often!

A
Anne
1 review
Dined on June 26, 2020
Overall3food4service1ambience3

We made reservations and were seated quickly. However, the service was very slow and we had to ask a server about when our food would be ready. We also did not get the ice cream portion of a dessert we ordered to go. I had to go back the restaurant to get it.

FAQs

You can order delivery directly from P.F. Chang's - West Chester using the Order Online button. P.F. Chang's - West Chester also offers takeout which you can order by calling the restaurant at (513) 779-5555.

P.F. Chang's - West Chester is rated 4.3 stars by 176 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.