P.F. Chang's - West Chester
Tempura Calamari & Vegetables
Crisp medley of calamari, bell pepper, baby spinach, and carrots, with sriracha honey dipping sauce
Placed reservations on open table for 6:30. Checked in with hosted at 6:25pm. Wasn’t called to table until 7:pm. Server was pleasant and gave good suggestions.
Had a reservation for two at 7:15 Had to wait 20 minutes for the table meanwhile over 30 people in the lobby Waiting no social distancing at all
Great service and food!!
I’m pretty sure p.f. Chang’s needs to look up the definition of “Reservation”... There was an hour wait... So we left! Enough said!
We had booked a reservation around 3pm that day for a 6:30 reservation. When we arrived at the restaurant on time the hostess did not have our name on the list. I showed them my reservation from open table and they said they didn’t have me on their list but it should only be about 8 minutes. After 25 minutes I inquired and then the hostess found my reservation in their system. They said it would only be a few minutes longer. After another 20 minutes we just left. I will not be returning to this location. This restaurant puts open table’s reputation at risk in my mind. The app only has value if the restaurants use it properly!
Loved the new steak lettuce wraps
I ordered moo goo gai pan. Didn’t know it had chicken and shrimp. The sauce does not go well with the shrimp....Yuk! I highly recommend leaving it out of the recipe.
Great restaurant. The food, service, and ambience were exceptional - however my date was awful.
We made reservations for 5:45. We arrived at 5:40. They advised us that we were all checked in and they were getting our table ready. The lobby was filled with people and there was no way this was social distancing. The lobby got more and more crowded so we went outside to wait. Our phone said that they would text us when our table was ready. Finally at 6:05 my husband went in and asked why did we even bother to have a reservation? Surprisingly our table was suddenly ready. The service was rather on the slow side. But our food was absolutely delicious. Definitely not a comfortable experience with the issues going on in the lobby.
Great Restaurant, even during a pandemic the service was GREAT!
We had a hour wait before we were seated for our reservation that was at 7:15pm on NYE so a wait was expected maybe not a hour though, other than that everything else was pretty great. We had an amazing server, the food and drinks were really good also. Will definitely go back again.
Excellent all the way around!
Dined on New Years Eve.
The food was excellent and the service was friendly. We got seated fairly quickly and food came out quick too. Great experience!
Had a reservation for 6pm. Still had to wait about 1 hour to get table. Waiter was great and the food was good once we got served. Won’t try to eat there on Christmas Eve again.
Our waitress was great! Food was also delicious! Thanks!
Wish they did something special for birthdays. All they did was light a candle in the desert we bought
They were definitely having an "off" night. Poor service, had to ask for refills, then did not bring correct drinks. Food was not even hot. One entree was incorrect, brought out correct meal and IT was hot! Other food sat in the back so long the sauce was absorbed into the noodles before we even started eating. Found a hair in our sushi. They made fresh, but could not eat it. Possibly short staffed, but our server was not apologetic and did not seemed concerned...at all! Sad thing was, we were there to celebrate my bday 😪
The restaurant is a chain and the aire is high end but the food (at least for our lunch) was average, over sauced and not what I expected. It arrived in the amount of time it took for the server to walk to the kitchen and back. Perhaps we chose poorly and if we were in a hurry it would have been great, but it felt like everything had been made days before and heated up for lunch (eggplant stir fry should take a few minutes - shouldn't it?). Service was good and the space is pleasing (they are all the same). It was not a bad experience just not great. Just meh.
Wonderful dinner. The server was great.
Great, always delicious
Service was impeccable and food and drinks were delicious.
Food is always good. Never disappoints. Good social distancing practices.
They did not have record of our reservation when we arrived? Server was super slow and disorganized. Food was slow to come out. Husbands ginger chicken had cold broccoli in the dish. In their defense they had carry out orders piled everywhere. I think they were overwhelmed.
My favorite employee is The Indian women with his always great smile and welcoming face.. good server and know her job!
Even during COVID...the staff was great and very attentive!
It seemed like it took forever to get our food. We were there two hours, where usually ordering and eating dinner only takes 1 hour to 1 1/2 hrs. Portions were a lot smaller than we have gotten there before and no fortune cookie was offered. Slow service
Everything was perfect
Ever since they changed their menu, food is no where near as good. It’s just ok. Bring back the spice chicken noodle soup!
There were bugs everywhere outside.
Infact one table brought their own bottle of OFF.
Great food and experience
The food here is just awful. They should just shut it down in my opinion.
Service was extremely slow... not necessarily our waiter. It took 45+ minutes to get our food. We did not complain but our server new there was a problem. He had the manager come over and check on us.
We had reservations and they said it’s 45 minutes late and then the food took over an hour to come out I was very disappointed. We have been to this location many times in the experience is always been adequate this time it was a complete failure
We were immediately seated as we arrived at the time of our reservation. The outside patio was nice. The service was prompt and the food was ok.
Terrible service, rude staff, lousy drinks. I should of ate at home
Restaurant did not get reservation from Open Table.
Our waitress was oustanding. She was pleasant AND CATERED TO OUR EVERY NEED.
They were extremely slow. There were other tables that arrived a while after us that got their food before us.
Always flavorful, high quality offerings, very good service and great value. We love to go back often!
We made reservations and were seated quickly. However, the service was very slow and we had to ask a server about when our food would be ready. We also did not get the ice cream portion of a dessert we ordered to go. I had to go back the restaurant to get it.
You can order delivery directly from P.F. Chang's - West Chester using the Order Online button. P.F. Chang's - West Chester also offers takeout which you can order by calling the restaurant at (513) 779-5555.
P.F. Chang's - West Chester is rated 4.3 stars by 176 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.