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  5. West Chester

P.F. Chang's - West Chester

3.8
3.8
255 Reviews
$30 and under
Dim Sum
We are an Asian & Chinese restaurant offering dine-in, takeout, to-go, delivery, and catering. Make a reservation online to dine in. Order Asian and Chinese food delivery, takeout, and catering online or through the P.F. Chang's mobile app. Let us cater the perfect feast for you - corporate office catering menus are also available. P.F. Chang’s offers a variety of signature Asian, Thai, Korean, Japanese, Mongolian, and Chinese food dishes including Chicken Lettuce Wraps, Chicken Pad Thai, Signature Lo Mein, Fried Rice, Mongolian Beef, Chang's Spicy Chicken, and Pork and Shrimp Dumplings. Order online for sushi delivery and takeout. Many gluten-free and vegetarian menu items are available. Try our seasonal cocktails and seasonal menu items.

Make a reservation

2 people

7:00 PM


Booked 6 times today

Order delivery or takeout

Other options

  • Order online

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Dim Sum, Chinese, Asian

  • Hours of operation

    Sunday - Thursday: 11:00am - 10:00pm, Friday & Saturday: 11:00am - 11:00pm

  • Phone number

    (513) 779-5555

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Catering

    Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.

  • Private party facilities

    Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.

  • Private party contact

    Manager: (513) 779-5555

What 255 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.8
3.8 based on recent ratings
  • 4.1Food
  • 4Service
  • 3.8Ambience
  • 3.8Value

NoiseModerate

Loved For

  • Cincinnati / Dayton

    Kid Friendly

  • Cincinnati / Dayton

    Good for Groups

  • Cincinnati

    Kid Friendly

  • Cincinnati

    Good for Groups

Sort by

Filters

  1. OT

    OpenTable Diner

    Cincinnati

    1 review

    2.0

    1 review

    Dined on September 9, 2022

    overall2food3service3ambience3
    Reservation not in their system. We had to wait and the group behind us without a reservation sat right down!?
  2. SY

    ShelY

    Cincinnati

    7 reviews

    vip
    2.0

    7 reviews

    Dined on August 27, 2022

    overall2food2service2ambience2
    I lots of fans blowing, it appeared the air was out. Service was slow and food was nowhere near what it had been the last time I visited. Ended up being a pretty disappointing experience.
  3. b

    bmcdonald

    Cincinnati

    1 review

    2.0

    1 review

    Dined on August 24, 2022

    overall2food5service1ambience5
    Our waitress started our dining experience with the comment "I really don't want to be here". I know we are in a period where staff is shorthanded but this didn't appear to be the case. Our food arrived cold, she didn't even pour our wine, just set it on the table and walked away. It was seriously the most bizarre service we have ever received anywhere. We still tipped her and were pleasant but we will not be returning.
  4. OT

    OpenTable Diner

    Cincinnati

    8 reviews

    vip
    5.0

    8 reviews

    Dined on August 10, 2022

    overall5food5service5ambience5
    Server Haley provided outstanding service on a very busy night. The Thai Spicy Chicken was excellent
  5. OT

    OpenTable Diner

    Cincinnati

    4 reviews

    4.0

    4 reviews

    Dined on August 10, 2022

    overall4food5service5ambience4
    Great service. Place needs corporate to help with fixing the A/C.
  6. OT

    OpenTable Diner

    Cincinnati

    1 review

    2.0

    1 review

    Dined on August 7, 2022

    overall2food4service2ambience1
    The restaurant had no air conditioning and it was miserable eating inside. We should have been told there was no air before we were seated.
  7. S

    Shelley

    Cincinnati

    4 reviews

    2.0

    4 reviews

    Dined on August 2, 2022

    overall2food4service2ambience5
    Our server couldn’t keep up.
  8. OT

    OpenTable Diner

    Cincinnati

    2 reviews

    4.0

    2 reviews

    Dined on July 30, 2022

    overall4food5service5ambience1
    The air condition wasn’t working- it was so hot in there it was hard to enjoy our experience!
  9. J

    Jays

    Cincinnati

    3 reviews

    4.0

    3 reviews

    Dined on July 25, 2022

    overall4food4service5ambience4
    I tried the Singapore Street noodles which were good but has very few julianne veggies. Husband loved their eggplant. The brussel sprouts are my favorite but tonight they weren't. The pieces were too big and the flavor was off.
  10. OT

    OpenTable Diner

    Cincinnati

    2 reviews

    vip
    1.0

    2 reviews

    Dined on July 24, 2022

    overall1food3service3ambience1
    We had to cancel after arriving due to the restaurant air conditioning not working.
  11. ME

    MaryE

    Los Angeles

    1 review

    vip
    3.0

    1 review

    Dined on July 23, 2022

    overall3food2service4ambience3
    Air conditioning was broken so felt bad for the staff. Our server was great and attentive. The food quality has gone downhill in the past year. My entree was dry. This is the third mediocre experience and won't return for a long time.
  12. ML

    MayaL

    Cincinnati

    4 reviews

    5.0

    4 reviews

    Dined on July 23, 2022

    overall5food5service4ambience4
    The food was good. We needed to wait longer for entrees but it was fine for us.
  13. OT

    OpenTable Diner

    Cincinnati

    4 reviews

    5.0

    4 reviews

    Dined on July 6, 2022

    overall5food5service5ambience5
    1 meal was late and it should have been free !!

    P.F. Chang's - West ChesterResponded on July 22, 2022Thanks for sharing this feedback with us. We will ensure that we pass this along to our team.

  14. VN

    VisitorN

    Cincinnati

    1 review

    3.0

    1 review

    Dined on July 1, 2022

    overall3food3service3ambience1
    Dirty. Staff trying the best they could. Ants crawling all over the window behind our booth, dropping on my neck. Gross. They offered to move us but food service was so slow we just finished and left. No credit on bill. Gross. Do not go there.

    P.F. Chang's - West ChesterResponded on July 22, 2022We are sorry to see this. We have sent a private note. Thanks!

  15. e

    edfo

    Cincinnati

    23 reviews

    vip
    2.0

    23 reviews

    Dined on June 27, 2022

    overall2food3service1ambience3
    Service was atrocious I’d be surprised if it’s around in a year

    P.F. Chang's - West ChesterResponded on July 22, 2022Thank you for bringing this to our attention, and we apologize for any inconvenience this caused. We'll be sure to share your feedback with our team.

  16. NC

    NadjaC

    Cincinnati

    1 review

    5.0

    1 review

    Dined on June 19, 2022

    overall5food5service5ambience5
    Father's Day visit. All was perfect! Food was fabulous, service impeccable. No shortage of staff here.
  17. GB

    GinngerB

    Cincinnati

    1 review

    3.0

    1 review

    Dined on June 18, 2022

    overall3food3service3ambience3
    Appetizers came quickly but the main course took forever to get.
  18. OT

    OpenTable Diner

    Cincinnati

    1 review

    2.0

    1 review

    Dined on June 12, 2022

    overall2food4service2ambience3
    Multiple tables sat after us got drinks and appetizers before we even had a waiter come to our table. The person behind the bar came to help us. Never saw a manager rounding. Took over an hour to get food.
  19. M

    Makua

    Cincinnati

    15 reviews

    vip
    3.0

    15 reviews

    Dined on June 11, 2022

    overall3food2service2ambience3
    The service was poor.appeared to have enough staff, some food delayed to table while others brought. No water provided unless you order it as part of your meal. Disappointing
  20. DM

    DerekM

    Cincinnati

    2 reviews

    5.0

    2 reviews

    Dined on May 26, 2022

    overall5food5service5ambience5
    Perfect food, excellent service
  21. e

    elainew

    Cincinnati

    11 reviews

    vip
    2.0

    11 reviews

    Dined on May 14, 2022

    overall2food2service4ambience3
    Server was good, but took forever to get our drinks, but our appetizers came out in a timely manner. Then, our entrees took another 1/2 hour after that to arrive, and they all came to the table Luke warm at best. Also-extremely warm in dining area-we were told the air conditioning wasn’t working. It was an 85 degree day, so no A/C was unpleasant. Not the experience we were used to having there!
  22. OT

    OpenTable Diner

    Cincinnati

    2 reviews

    2.0

    2 reviews

    Dined on May 14, 2022

    overall2food2service2ambience1
    Disappointed - everything has gone downhill at this restaurant in West Chester.
  23. OT

    OpenTable Diner

    Cincinnati

    13 reviews

    4.0

    13 reviews

    Dined on May 1, 2022

    overall4food3service5ambience5
    We haven’t dined at PF Changs in quite a while and, while our service was excellent, the food was average. I suppose you’re paying for the atmosphere and name.
  24. OT

    OpenTable Diner

    Washington DC

    1 review

    2.0

    1 review

    Dined on April 23, 2022

    overall2food2service2ambience3
    I am sad to say, but PF Changs has really gone down. Though our server was lovely and kind. She was slow, inattentive and distracted. Likely her load was to heavy. Appetizers came out cold and at the same time as our food. We waited quite some time for everything. Many tables came and left while we sat. I just do not think I’ll be back for indoor dining. It saddens me. Takeout would be a better option.
  25. GM

    GavinM

    Cincinnati

    4 reviews

    3.0

    4 reviews

    Dined on April 17, 2022

    overall3food2service4ambience3
    Ultimately this is my mother-in-law‘s favorite restaurant to go so this is why I took my whole family for Easter Sunday… Sadly it is not a first second or third choice for me or my wife. Personally it’s a step up from take out Chinese.
  26. DN

    DiannaN

    Cincinnati

    1 review

    5.0

    1 review

    Dined on April 17, 2022

    overall5food5service4ambience5
    Our server had 4 separate tables seated at the same time at the same time as our reservation. She was a little overwhelmed but did her job perfectly. It was very crowded but the noise level was surprisingly good.
  27. OT

    OpenTable Diner

    Cincinnati

    7 reviews

    vip
    2.0

    7 reviews

    Dined on April 16, 2022

    overall2food3service1ambience2
    Service was terrible
  28. JJ

    JayJ

    Cincinnati

    1 review

    4.0

    1 review

    Dined on April 8, 2022

    overall4food3service5ambience4
    Service was fantastic! Perfect pace, very attentive to every detail. Food seemed a bit off from what it was a couple years ago; still good, but just not great. However, happy they can still do a couple of favorite menu items which were taken off menu. Will certainly return and hope the food is back to normal next visit. Love this place!
  29. CL

    CharlesL

    Cincinnati

    3 reviews

    3.0

    3 reviews

    Dined on March 19, 2022

    overall3food5service2ambience3
    Waitress was terrible. Took 35 minutes to get soup for my wife.
  30. OT

    OpenTable Diner

    Cincinnati

    1 review

    5.0

    1 review

    Dined on March 19, 2022

    overall5food5service5ambience5
    The server was very helpful. Always around to get refills when needed.
  31. OT

    OpenTable Diner

    Cincinnati

    2 reviews

    2.0

    2 reviews

    Dined on March 12, 2022

    overall2food2service2ambience3
    Stuck us in a corner by the bathroom and basically forgot about us. Service was poor and food was cold! Will not return to this location!

    P.F. Chang's - West ChesterResponded on April 1, 2022We’re sorry to hear about your disappointment! We have sent you a private note.

  32. JB

    JellyBoom

    Cincinnati

    19 reviews

    vip
    3.0

    19 reviews

    Dined on March 9, 2022

    overall3food2service4ambience4
    Seated right away on a weeknight reservation. It was not the crowd I thought it would be considering I was forced to book at a later hour. I wanted the short rib dinner but it came out grissly and tough. They took it away and brought me the bulgogi but it really wasn't any better. I didn't complain and just chewed on it more. Zach (waiter) and management were excellent. I think the food has gone downhill since. Preparation and quality of ingredients need to match the price. It didn't.
  33. OT

    OpenTable Diner

    Cincinnati

    12 reviews

    vip
    5.0

    12 reviews

    Dined on February 26, 2022

    overall5food5service5ambience5
    We were seated quickly our waitress was very friendly and the food was awesome
  34. s

    service

    Cincinnati

    13 reviews

    vip
    4.0

    13 reviews

    Dined on February 25, 2022

    overall4food4service4ambience4
    Good food and service

    P.F. Chang's - West ChesterResponded on March 10, 2022Thanks! We’ll share this with our team! Hope to see you soon!

  35. FI

    FrenchatItsbest

    Cincinnati

    27 reviews

    vip
    3.0

    27 reviews

    Dined on February 25, 2022

    overall3food3service5ambience3
    Dining area is too cold.

    P.F. Chang's - West ChesterResponded on March 10, 2022Thanks for sharing this feedback with us. We will ensure that we pass this along to our team.

  36. A

    Alesu

    Cincinnati

    134 reviews

    vip
    4.0

    134 reviews

    Dined on February 25, 2022

    overall4food3service4ambience4
    It was interesting place. I had Korea Noodle. It was too sweet, and too sweet and too much other ingredients, too few noodle. I had to look for the noodle underneath all that other ingredients.. my husband had Pineapple rice n Spare Ribs. The rice was nice, but the ribs were on the dry side. So the foods were a little disappointing. But our waitress was great. She did every right.

    P.F. Chang's - West ChesterResponded on March 10, 2022Thanks! We’ll share this with our team! Hope to see you soon!

  37. MS

    MaryS

    Columbus

    5 reviews

    5.0

    5 reviews

    Dined on February 11, 2022

    overall5food5service5ambience3
    The food and service was amazing. We were seated immediately on our arrival. The service was incredible and the food amazing! We got the dragon roll and it was the best sushi I have ever eaten! It was very loud though, so not an intimate setting!

    P.F. Chang's - West ChesterResponded on March 10, 2022Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

  38. DG

    DaveG

    Cincinnati

    8 reviews

    vip
    3.0

    8 reviews

    Dined on February 11, 2022

    overall3food3service4ambience3
    Have had great food in the past but the food was very bland on this visit.
  39. CR

    ChristyR

    Cincinnati

    1 review

    5.0

    1 review

    Dined on February 5, 2022

    overall5food5service5ambience5
    We always love going there and food was great. Our server always checked back on us and very polite.

    P.F. Chang's - West ChesterResponded on February 11, 2022Thanks so much! We hope to see you again soon!

  40. GF

    GregF

    Cincinnati

    2 reviews

    1.0

    2 reviews

    Dined on January 30, 2022

    overall1food1service1ambience1
    I was unhappy. We showed up and they did not have a record of the open table reservation. Took my name and number and told me they would fit me in within an hour. We left and went elsewhere. Not good

FAQs

You can order delivery directly from P.F. Chang's - West Chester using the Order Online button. P.F. Chang's - West Chester also offers takeout which you can order by calling the restaurant at (513) 779-5555.

P.F. Chang's - West Chester is rated 3.8 stars by 255 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 6 times today

Order delivery or takeout

Other options

  • Order online
Google Map for P.F. Chang's - West Chester

9435 Civic Centre Blvd. Streets of Westchester, Bldg. 1, West Chester, OH 45069

Additional information

  • Neighborhood

    West Chester

  • Hours of operation

    Sunday - Thursday: 11:00am - 10:00pm, Friday & Saturday: 11:00am - 11:00pm

  • Cuisines

    Dim Sum, Chinese, Asian

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Public Lot

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

  • Phone number

    (513) 779-5555

  • Catering

    Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.

  • Private party facilities

    Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.

  • Private party contact

    Manager: (513) 779-5555

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