P.F. Chang's - West Chester

Reseñas de P.F. Chang's - West Chester de comensales del restaurante. Basadas en valoraciones recientes.

1. C

   Christi

   Cincinnati5 reseñas

   3.0

   Comieron hace 6 días

   1. Global 3
   2. Comida 2
   3. Servicio 3
   4. Ambiente 5

   I was a bit disappointed in the food and service this night. It seems like our server was a bit overwhelmed. The drinks we ordered were incorrect. Including the smoky whisky one for the spouses. It came out as on the rocks no frill no thrill not anything like the menu. Not to mention we got appetizers before we even got water and sweet tea. I did see she has spilled a tray of drinks so I was trying to be patient and offer grace . But she set down a hot tea pot, no cup. One water and those whisky drinks. None of which was good. I don’t know how the tea was because I didn’t get to drink it but 20 minutes into the appetizer. The 2 appetizers were ordered at the same time. Only one came out. By the time the second came out we were able to ask for plates. We waited an additional 5 minutes to get those. The second app was missing the sauce so we waited an additional 5 minutes just to get that. So all was cold by the time we were able to eat. I won’t discuss the Chang’s spicy chicken that came out with cold white rice and chewy stick to your teeth chicken. At that point, I sent that back- Other couple was done eating by the time we got hot fresh Changs spicy chicken. Desert was good but we were over the whole experience at that point. Our reservation was at 7, we didn’t leave until after 9 and that was not by our choice. Probably not going back to this location any time soon.
   

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2. J

   Jodi

   Tallahassee3 reseñas

   1.0

   Comieron hace 7 días

   1. Global 1
   2. Comida 1
   3. Servicio 2
   4. Ambiente 1

   This place has really gone down hill. Food was nearly inedible and paid $70 plus tip
   

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3. C

   Carl VIP

   Cincinnati44 reseñas

   4.0

   Comieron en 14 de marzo de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   the service was very good and the food excellent as always
   

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4. J

   JENNIFER VIP

   Cincinnati111 reseñas

   2.0

   Comieron en 17 de febrero de 2025

   1. Global 2
   2. Comida 1
   3. Servicio 2
   4. Ambiente 3

   This location has been on a down slide for awhile but this was the worst visit ever. The food was not good and the service was mediocre at best. Really disappointed. I guess we will be taking all locations off our list now. Rookwood fell off years ago.
   

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5. L

   Larry

   Cincinnati3 reseñas

   4.0

   Comieron en 14 de febrero de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   Our service Kelly was great, she made sure to take care of us during our dining experience!
   

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6. A

   Ajit

   Washington DC1 reseña

   1.0

   Comieron en 31 de enero de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Second time in a row that it took ~30 min to get service. The table next to us was seated after we were, and received their appetizers before us. At that moment, we got up and left.
   

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7. J

   Jenny VIP

   Cincinnati13 reseñas

   3.0

   Comieron en 25 de enero de 2025

   1. Global 3
   2. Comida 4
   3. Servicio 5
   4. Ambiente 1

   My husband and I went to PF Chang‘s to celebrate his 75th birthday on Saturday 1/25/25. The food and service was good, the waitress was wonderful. We had asked for a booth but was told they were reserved. We were looking forward to a relaxing, pleasant dinner. However, the music they were playing was geared to a younger crowd with a lot of annoying base. I was ready to jump out of my skin by the time we left. I noticed the manager on the way out and expressed my concern about the choice of music and that it wasn’t conducive to that kind of restaurant. He simply said “I’m sorry you feel that way“ and turned his back. I’m not sure if he was not trained, not experienced, or immature. Regardless, it’s not likely that we will be back again for that reason. It was a missed opportunity for the manager to make us feel better about our experience, but he chose not to and that’s what we will remember.
   

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8. P

   Peyton VIP

   Cincinnati17 reseñas

   5.0

   Comieron en 23 de enero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We really enjoyed the happy hour food and drinks. The waitress was phenomenal. The only issue is to get happy hour prices, you have to actually sit at the bar in a bar stool or walk up to the bar and order. Although they have tables in the bar area, those don't count. So we had to walk up to the bar which was 5 feet away, order our food and beverages to get the happy hour prices then sit back down at a bar table. Seems a little ludicrous to us. Otherwise, we enjoyed the ambiance and atmosphere.
   

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9. C

   Cathy VIP

   Cincinnati63 reseñas

   2.0

   Comieron en 4 de enero de 2025

   1. Global 2
   2. Comida 1
   3. Servicio 3
   4. Ambiente 4

   We went in at 8 PM and there weren’t many people there. Which was good for us. The waitress was very nice. We ordered drinks and appetizers. They took a while to come out. Then, we ordered our meals. After 45 minutes, we still hadn’t gotten our food. We ended up canceling the order and left. I’m not sure if the waitress told anybody, but no management or anything came out to speak with us. We’ve been to the Rookwood location several times and it’s always been wonderful. We definitely won’t be back to this location.
   

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10. D

    Diana VIP

    Cincinnati7 reseñas

    3.0

    Comieron en 3 de enero de 2025

    1. Global 3
    2. Comida 4
    3. Servicio 3
    4. Ambiente 3

    I requested a booth with my reservation. We weren’t seated in a booth even though there were several open. No one even mentioned it to us at the host stand. The person who was not our server but delivered our drinks approached the table while we were in conversation and very loudly shouted “red wine?”. She was quite disturbing.
    

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