P.F. Chang's - The Waterfront

4.0
50 reviews
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$30 and under
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Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 50 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.1
food
4.0
service
3.8
ambience
3.9
value
Noise · Moderate
87% of people would recommend it to a friend
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LB
Hawaii
4 reviews
Dined 5 days ago
Overall 4food 4service 4ambience 2

As usual we love going here for dinner but tonight although we had an awesome time… We had requested a booth and the restaurant was extremely slow that particular evening. We were sat in the booth right next to the kitchen so it was quite loud. Everything else was as good as always!

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R
Phoenix
21 reviews
Dined on May 10, 2019
Overall 4food 4service 4ambience 4

PF Changs is always a reliable spot, and the Scottsdale Waterfront restaurant is a terrific location. There are some new things to try on the menu as well.

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OT
Phoenix
1 review
Dined on April 20, 2019
Overall 1food 1service 1ambience 1

Poor service - will not return

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LA
Los Angeles
6 reviews
Dined on April 20, 2019
Overall 5food 5service 5ambience 5

Family celebration. Exceptional service.

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AB
Milwaukee
12 reviews
Dined on April 16, 2019
Overall 5food 5service 5ambience 4

Visiting Scottsdale Az. No PF Chang’s where we live. A nice treat!

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DW
Hawaii
1 review
Dined on April 13, 2019
Overall 4food 4service 5ambience 4

Our waiter Dane was excellent, so much so I told his manager.

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DT
Phoenix
3 reviews
Dined on April 13, 2019
Overall 4food 4service 4ambience 2

Food here is always good. Service was great but server wore too much perfume which for me taints the flavor of the food. It was great to sit outside but the traffic was horrible and many cars revving up their engines made conversation hard and annoying to listen. Could have planned better when they put the patio right on two busy intersections. Would likely deter me from going to this location again.

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SC
London
1 review
Dined on April 6, 2019
Overall 4food 4service 4ambience 3

We had prebooked a table on a Sat night. But people who hadn’t booked were walking in and seated before us - husband had to go and ask so that wasn’t a great start. Prices better than expected & food was nice

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OT
New York Area
1 review
Dined on March 28, 2019
Overall 1food 1service 2ambience 1

Very poor food, looked understaffed, dirty glasses and tables everywhere, food like a takeaway

P.F. Chang's - The Waterfront
Responded on April 2, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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F
Sacramento
12 reviews
Dined on March 26, 2019
Overall 1food 1service 3ambience 3

We started with the Tempura Calamari and Vegetables which were OK at best. I had the Signature Lo Main which was also just OK and my wife ordered the Wok-fired Filet Mignon. Within a minute or two after getting our appetizer my wife’s dinner came and we were surprised it came so soon, especially since my dinner was not yet there. I asked they take it back and specifically said they NOT JUST REHEAT IT......especially since it was $22.50. Five minutes later my dinner came out and not my wife’s. Five minutes after the Filet came out and it was dry and way over cooked.......they obviously REHEATED IT. By that time we were very done with PF Chang’s........asked for our check.......paid and left. It was horrible and we will never go back.

P.F. Chang's - The Waterfront
Responded on April 2, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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OT
Phoenix
1 review
Dined on March 21, 2019
Overall 3food 3service 2ambience 3

Very disappointed in the service.

P.F. Chang's - The Waterfront
Responded on April 2, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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SH
Phoenix
5 reviews
Dined on March 21, 2019
Overall 5food 5service 5ambience 5

Great place to meet friends. Good food and drinks 🍹

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d
Atlanta
37 reviews
Dined on March 17, 2019
Overall 2food 2service 2ambience 3

Restaurant was practically empty on a Sunday around 11:30 am. Five and a baby in our party. Orderd pan fried pork dumplings “well browned.” Arrived barely warm and not browned. Sent them back while I ate my side order of vegetable fried rice. Everyone finished their meal and still no dumplings, so I inquired. Was told kitchen cook barely spoke English, so hard to communicate what was needed, but promised would be out soon. Turns out the manager took over to cook them and delivered them well past the meal and after I told them to forget it. I know things happen, but on top of that server NEVER came to table to ask if we wanted more water or additional drinks. Tried to flag her down to get water and gave up on that too. Can’t use a crowd as an excuse and in retrospect, probably why restaurant wasn’t crowded.

P.F. Chang's - The Waterfront
Responded on March 19, 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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B
Phoenix
20 reviews
Dined on March 16, 2019
Overall 3food 5service 3ambience 4

The waitress seemed disengaged. Timely and smiled, but seemed like work was a chore. Food was excellent.

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J
Phoenix
115 reviews
Dined on March 15, 2019
Overall 5food 5service 5ambience 4

We decided it was the best meal we’ve ever had there. Got crab puffs for our appetizer, and Long Beans with Prawns and Kung Pao Chicken entrees. Everything was delicious! The service was also really good.

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R
Dallas
14 reviews
Dined on March 14, 2019
Overall 5food 5service 5ambience 5

Our table was ready when we arrived. Our food came out in a timely manner and was correct. We had a toddler with us and they accommodated us.

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OT
Chicago
2 reviews
Dined on March 11, 2019
Overall 5food 5service 5ambience 5

Our waiter was great very friendly and attentive

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AZ
Phoenix
44 reviews
Dined on March 9, 2019
Overall 5food 5service 4ambience 4

Had a great time and enjoyed ourselves. Other staff helped our waitress out making it a great time and will go back again soon

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D
Hawaii
26 reviews
Dined on March 3, 2019
Overall 4food 4service 4ambience 4

PF Chang's always has very good food, in a very nice presentation, with quick, friendly, and efficient service. You can tell they take pride in what they do.

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V
Phoenix
32 reviews
Dined on February 22, 2019
Overall 3food 3service 3ambience 3

My Yes response is actally a “maybe”. I went with a friend because she was bringing her young granddaugher, a picky eater, who loves fried rice. For this reason we chose Chang’s.

Overall the entire experience was ok, not great. With so many outstanding restaurants to chose from in Scottsdale, this would not be my first choice.

P.F. Chang's - The Waterfront
Responded on March 2, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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DT
New York Area
3 reviews
Dined on February 12, 2019
Overall 1food 1service 3ambience 1

Everyone with a shellfish allergy should avoid this place like the plague! They use Oyster Sauce when preparing 90% of their menu, even the vegetable dishes!! It was a rude revelation to learn this after ordering a salmon dish and mentioning I had a shellfish allergy. The waiter then handed me a special menu for shellfish allergy sufferers. Turns out almost all of their sauces and most of their dishes, whether they were chicken, noodle, fish or otherwise are all prepared using Oyster Sauce. Sadly, the selections on the special menu were uninspired and tasteless. I’m sure the food for non-allergy sufferers is fine, but a big warning for those that need to keep shellfish out of their diets, DO NOT EAT HERE! I love Asian cuisine and never had an issue at any other restaurant finding a large selection of items to choose from. This is definitely not one of them. I find it inexplainable that those that create the menu at P.F. Chang’s would be so insensitive to such a large group of allergy sufferers when there are so many alternatives to Oyster Sauce as a base for marinades and sauces. Please skip this place and find a local Asian restaurant instead. You’ll do yourself a big favor!

P.F. Chang's - The Waterfront
Responded on February 18, 2019

Thanks for sharing this feedback with us, we're sorry to read this. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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BB
Kansas City
2 reviews
Dined on February 4, 2019
Overall 3food 3service 1ambience 3

We had to wait an hour for food with a reservation on a Monday night. Waiter said they had a large take out order?

P.F. Chang's - The Waterfront
Responded on March 2, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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OT
Phoenix
1 review
Dined on January 15, 2019
Overall 4food 5service 4ambience 4

Always good food, but they forgot part of my to go order after saying they checked, for the second time.

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MB
Montana
2 reviews
Dined on January 15, 2019
Overall 5food 5service 5ambience 5

Loved the new curry noodle bowl with chicken. The pear mojito was very good as well. Enjoyed the sushi roll with tuna. Service was excellent. I highly recommend and look forward to coming back soon!

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OT
Tampa
5 reviews
Dined on January 13, 2019
Overall 5food 5service 5ambience 5

Best Chinese food from a chain of restaurants.

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JK
1 review
Dined on January 12, 2019
Overall 2food 2service 5ambience 2

We unfortunately experienced an abbreviated visit to your restaurant as there was a kitchen fire just after we received our starters. The staff alerted the patrons and we exited the building calmly but we did not get to experience the full meal. The manager apologized and we went away.

P.F. Chang's - The Waterfront
Responded on January 18, 2019

Thanks for sharing this feedback with us, we're sorry to read this. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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JK
Phoenix
3 reviews
Dined on January 11, 2019
Overall 5food 5service 5ambience 5

The service was exellent, and the Mongolian Beef was the most tender I've had at any P F Changs.

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S
Tampa
1 review
Dined on January 5, 2019
Overall 3food 2service 4ambience 4

I am a Chinese,all my family and friends feel the food is away too salty and too sweat. We did request low sodium and low sugar, they tried to reduce s&s but still very very sweat.But we will be back, everything else is great.

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DJ
Atlantic Canada
3 reviews
Dined on January 1, 2019
Overall 5food 5service 5ambience 5

Excellent!!!!!!!

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K
Philadelphia
13 reviews
Dined on January 1, 2019
Overall 3food 2service 3ambience 3

The food was ok. I expected more flavor. The beef a la Sichuan had more celery than beef. The white rice was dry. Desert was good.

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JE
Phoenix
1 review
Dined on December 30, 2018
Overall 1food 4service 1ambience 2

The wait was ridiculous. I made a reservation on open table and figured we’d be seated quickly. Nope. The restaurant was obviously short staffed and the hostess was short with every guest even rude and sarcastic and then walked away from the stand and bussed tables. We got seated 30 minutes after our reservation time. Our waiter was great. Very nice and apologetic. The food took almost 45 minutes and then we finally got it. The food was pretty good. We were there for a birthday and they did do a complimentary desert. All in all won’t be back to this location unless they hire some more people.

P.F. Chang's - The Waterfront
Responded on January 18, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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FP
San Diego
1 review
Dined on December 28, 2018
Overall 5food 5service 5ambience 5

The waitress was outstanding

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AA
1 review
Dined on December 27, 2018
Overall 1food 2service 1ambience 3

Our server was quite busy. I waited for over 20 minutes for my drink as she forgot. When the food came out, the temperature of the food was not hot at all. The reason I didn’t say anything is because our server didn’t come to the table till end of our meal. I live in Canada and go to the US at least 5-6 times per year. When I do P.F. Chang’s is always on my list of restaurants to go to. After this experience I will definitely think twice about going.

P.F. Chang's - The Waterfront
Responded on January 18, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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JO
Louisville
12 reviews
Dined on December 26, 2018
Overall 5food 5service 5ambience 5

We had a reservation but decided to set at the bar. So glad we did, great service by the bartenders. Also happy hour special was extended to 7 p at the bar, so got some great apps and drinks for cheap! All delicious!

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J
Phoenix
115 reviews
Dined on December 3, 2018
Overall 4food 4service 5ambience 3

The place was almost empty, which was surprising. The spring rolls and orange chicken were excellent, but the spicy beef dish was lacking due to the overcooked beef. Service was good.

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F
Los Angeles
7 reviews
Dined on December 2, 2018
Overall 3food 3service 2ambience 2

Poor service.

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FF
Phoenix
30 reviews
Dined on November 29, 2018
Overall 5food 5service 5ambience 5

This is my third time at P.F.Chang's and it did not disappoint! Plenty of hearty choices, reasonably priced, big portions, and the food so good... Can't wait to go back! The service was excellent and consistently so with my previous visits. One of my favorite Scottsdale restaurants - and so nice not to be near the bar scene. Diners are polite, and quietly enjoy both the food and their conversation. A real neighborhood gem.

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RR
1 review
Dined on November 24, 2018
Overall 5food 5service 5ambience 5

Our server Jenna was efficient and charming to us and to our young granddaughter. we have to eat gluten-free food, and she was helpful with a GF menu and advice, and on mixing our order with others not GF. I look forward to the ambiance of deep colors, Chinese red mixed with slate on the walls, the coziness of the booth, and the sculptures that set the tone for the evening.

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PG
Phoenix
5 reviews
Dined on November 23, 2018
Overall 2food 3service 1ambience 3

Kitchen was overwhelmed yet the restaurant appeared to be 1/2 full

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d
Phoenix
2 reviews
Dined on November 17, 2018
Overall 1food 4service 1ambience 1

Terrible guest experience! We waited over 45 minutes for a table with a reservation. Service was very slow. Consent empty water glasses and dirty plates on the table, which we had to keep asking about. It was a birthday, which was noted on reservation, noted to host, & there were presents on our table, yet none of the staff acknowledged. Very disappointing! We will think twice before going back. Sad!

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