P.F. Chang's - The Waterfront

4.4
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61 Reviews
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$30 and under
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Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 61 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
food
4.3
service
4.3
ambience
4.1
value
Noise · Moderate
67% of people would recommend it to a friend
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FF
Phoenix
30 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 5

As always, all elements of service were excellent. P.F. Chang's never fails to provide great staff service, a wonderful menu of delicious food, served quickly and courteously, and NO noise. No televisions playing sports events, no loud music to drown-out the conversation of guests who prefer to hear each other conversations - instead of shouting into cell phones or wildly texting... It is the perfect lunch spot for business or pleasure. THANK YOU!

P.F. Chang's - The Waterfront
Responded 2 days ago

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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CM
Phoenix
10 reviews
Dined on September 6, 2019
Overall 3food 3service 5ambience 3

For the size of the menu, we were surprised to not see more gluten-free options. I had the pad thai which was just ok. My husband had ginger beef which he enjoyed but we both agreed that it wasn't worth the prices and we'd rather go to Pei Wei for better food and lower prices.

P.F. Chang's - The Waterfront
Responded 2 days ago

Thank you for this information. We'll be sure to pass this along to our team. If you would like to discuss further, please reach out to us at 480-888-3100. Thanks!

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LP
Las Vegas
4 reviews
Dined on August 24, 2019
Overall 5food 5service 5ambience 5

I was impressed by the manager asking a group of extremely load young gentleman to move outside. It was handled in a professional manner and made the experience pleasant for the rest of the restuarant. Our waitress was amazing. She was super friendly and excellent at her job.

OT
Phoenix
1 review
Dined on August 3, 2019
Overall 3food 2service 3ambience 4

Not like we read about at all and they ran out of many items. Definitely wouldn’t want to go back. Great decor too bad it’s not worth it.

P.F. Chang's - The Waterfront
Responded 2 days ago

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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TT
Kansas City
2 reviews
Dined on July 27, 2019
Overall 5food 5service 5ambience 5

Everything was great. Best chicken lettuce wraps!

P.F. Chang's - The Waterfront
Responded on July 31, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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OT
Phoenix
1 review
Dined on July 4, 2019
Overall 1food 1service 1ambience 1

There was an actual “SCREW “ in the Food.

P.F. Chang's - The Waterfront
Responded on July 11, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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DS
Phoenix
2 reviews
Dined on June 27, 2019
Overall 5food 4service 5ambience 4

Good food, great service a good time for the value.

m
Central Coast
21 reviews
Dined on June 22, 2019
Overall 3food 5service 2ambience 3

Food was excellent. Our server was also excellent but the restaurant was short staffed so everything was very delayed. Long delays for everything spoils the meal

J
Phoenix
119 reviews
Dined on June 2, 2019
Overall 4food 4service 3ambience 4

We love the food at PF Chang‘s and go there quite frequently. For the first time we were disappointed. Ordered the lobster sushi and all three of us had the same negative comments, especially for the price. There was a tiny bit of minced lobster in the center that you couldn’t even taste. We were expecting chunks like in the shrimp sushi. The best part of it was the sauce, but there wasn’t enough. The place was almost empty and our waitress was serving several booths so our service was pretty slow. There were other people just standing around, so not sure why they didn’t send one of them to wait on a couple of the other booths. Anyway, this was not a good experience, but we will be back, because every other time we have been very pleased! (we wish they had a lunch menu that is less expensive than the dinner entrées, etc)

CE
Dallas
12 reviews
Dined on May 24, 2019
Overall 4food 4service 4ambience 4

Still a nice meal but the food seems to have gone down in quality. Service is lackluster

LB
Hawaii
4 reviews
Dined on May 19, 2019
Overall 4food 4service 4ambience 2

As usual we love going here for dinner but tonight although we had an awesome time… We had requested a booth and the restaurant was extremely slow that particular evening. We were sat in the booth right next to the kitchen so it was quite loud. Everything else was as good as always!

NC
Phoenix
25 reviews
Dined on May 10, 2019
Overall 4food 4service 4ambience 4

PF Changs is always a reliable spot, and the Scottsdale Waterfront restaurant is a terrific location. There are some new things to try on the menu as well.

OT
Phoenix
1 review
Dined on April 20, 2019
Overall 1food 1service 1ambience 1

Poor service - will not return

LA
Los Angeles
12 reviews
Dined on April 20, 2019
Overall 5food 5service 5ambience 5

Family celebration. Exceptional service.

AB
Milwaukee
12 reviews
Dined on April 16, 2019
Overall 5food 5service 5ambience 4

Visiting Scottsdale Az. No PF Chang’s where we live. A nice treat!

DW
Hawaii
1 review
Dined on April 13, 2019
Overall 4food 4service 5ambience 4

Our waiter Dane was excellent, so much so I told his manager.

DT
Phoenix
3 reviews
Dined on April 13, 2019
Overall 4food 4service 4ambience 2

Food here is always good. Service was great but server wore too much perfume which for me taints the flavor of the food. It was great to sit outside but the traffic was horrible and many cars revving up their engines made conversation hard and annoying to listen. Could have planned better when they put the patio right on two busy intersections. Would likely deter me from going to this location again.

SC
London
1 review
Dined on April 6, 2019
Overall 4food 4service 4ambience 3

We had prebooked a table on a Sat night. But people who hadn’t booked were walking in and seated before us - husband had to go and ask so that wasn’t a great start. Prices better than expected & food was nice

OT
New York Area
1 review
Dined on March 28, 2019
Overall 1food 1service 2ambience 1

Very poor food, looked understaffed, dirty glasses and tables everywhere, food like a takeaway

P.F. Chang's - The Waterfront
Responded on April 2, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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F
Sacramento
12 reviews
Dined on March 26, 2019
Overall 1food 1service 3ambience 3

We started with the Tempura Calamari and Vegetables which were OK at best. I had the Signature Lo Main which was also just OK and my wife ordered the Wok-fired Filet Mignon. Within a minute or two after getting our appetizer my wife’s dinner came and we were surprised it came so soon, especially since my dinner was not yet there. I asked they take it back and specifically said they NOT JUST REHEAT IT......especially since it was $22.50. Five minutes later my dinner came out and not my wife’s. Five minutes after the Filet came out and it was dry and way over cooked.......they obviously REHEATED IT. By that time we were very done with PF Chang’s........asked for our check.......paid and left. It was horrible and we will never go back.

P.F. Chang's - The Waterfront
Responded on April 2, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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OT
Phoenix
1 review
Dined on March 21, 2019
Overall 3food 3service 2ambience 3

Very disappointed in the service.

P.F. Chang's - The Waterfront
Responded on April 2, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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SH
Phoenix
5 reviews
Dined on March 21, 2019
Overall 5food 5service 5ambience 5

Great place to meet friends. Good food and drinks 🍹

d
Atlanta
39 reviews
Dined on March 17, 2019
Overall 2food 2service 2ambience 3

Restaurant was practically empty on a Sunday around 11:30 am. Five and a baby in our party. Orderd pan fried pork dumplings “well browned.” Arrived barely warm and not browned. Sent them back while I ate my side order of vegetable fried rice. Everyone finished their meal and still no dumplings, so I inquired. Was told kitchen cook barely spoke English, so hard to communicate what was needed, but promised would be out soon. Turns out the manager took over to cook them and delivered them well past the meal and after I told them to forget it. I know things happen, but on top of that server NEVER came to table to ask if we wanted more water or additional drinks. Tried to flag her down to get water and gave up on that too. Can’t use a crowd as an excuse and in retrospect, probably why restaurant wasn’t crowded.

P.F. Chang's - The Waterfront
Responded on March 19, 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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B
Phoenix
24 reviews
Dined on March 16, 2019
Overall 3food 5service 3ambience 4

The waitress seemed disengaged. Timely and smiled, but seemed like work was a chore. Food was excellent.

J
Phoenix
119 reviews
Dined on March 15, 2019
Overall 5food 5service 5ambience 4

We decided it was the best meal we’ve ever had there. Got crab puffs for our appetizer, and Long Beans with Prawns and Kung Pao Chicken entrees. Everything was delicious! The service was also really good.

R
Dallas
15 reviews
Dined on March 14, 2019
Overall 5food 5service 5ambience 5

Our table was ready when we arrived. Our food came out in a timely manner and was correct. We had a toddler with us and they accommodated us.

OT
Chicago
2 reviews
Dined on March 11, 2019
Overall 5food 5service 5ambience 5

Our waiter was great very friendly and attentive

DT
Phoenix
37 reviews
Dined on March 11, 2019
Overall 5food 5service 5ambience 5

Enjoy this location and good food. Food is always good.

P.F. Chang's - The Waterfront
Responded 5 days ago

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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AZ
Phoenix
45 reviews
Dined on March 9, 2019
Overall 5food 5service 4ambience 4

Had a great time and enjoyed ourselves. Other staff helped our waitress out making it a great time and will go back again soon

D
Hawaii
28 reviews
Dined on March 3, 2019
Overall 4food 4service 4ambience 4

PF Chang's always has very good food, in a very nice presentation, with quick, friendly, and efficient service. You can tell they take pride in what they do.

V
Phoenix
34 reviews
Dined on February 22, 2019
Overall 3food 3service 3ambience 3

My Yes response is actally a “maybe”. I went with a friend because she was bringing her young granddaugher, a picky eater, who loves fried rice. For this reason we chose Chang’s.

Overall the entire experience was ok, not great. With so many outstanding restaurants to chose from in Scottsdale, this would not be my first choice.

P.F. Chang's - The Waterfront
Responded on March 2, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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DT
New York Area
3 reviews
Dined on February 12, 2019
Overall 1food 1service 3ambience 1

Everyone with a shellfish allergy should avoid this place like the plague! They use Oyster Sauce when preparing 90% of their menu, even the vegetable dishes!! It was a rude revelation to learn this after ordering a salmon dish and mentioning I had a shellfish allergy. The waiter then handed me a special menu for shellfish allergy sufferers. Turns out almost all of their sauces and most of their dishes, whether they were chicken, noodle, fish or otherwise are all prepared using Oyster Sauce. Sadly, the selections on the special menu were uninspired and tasteless. I’m sure the food for non-allergy sufferers is fine, but a big warning for those that need to keep shellfish out of their diets, DO NOT EAT HERE! I love Asian cuisine and never had an issue at any other restaurant finding a large selection of items to choose from. This is definitely not one of them. I find it inexplainable that those that create the menu at P.F. Chang’s would be so insensitive to such a large group of allergy sufferers when there are so many alternatives to Oyster Sauce as a base for marinades and sauces. Please skip this place and find a local Asian restaurant instead. You’ll do yourself a big favor!

P.F. Chang's - The Waterfront
Responded on February 18, 2019

Thanks for sharing this feedback with us, we're sorry to read this. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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BB
Kansas City
2 reviews
Dined on February 4, 2019
Overall 3food 3service 1ambience 3

We had to wait an hour for food with a reservation on a Monday night. Waiter said they had a large take out order?

P.F. Chang's - The Waterfront
Responded on March 2, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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OT
Phoenix
1 review
Dined on January 15, 2019
Overall 4food 5service 4ambience 4

Always good food, but they forgot part of my to go order after saying they checked, for the second time.

MB
Montana
2 reviews
Dined on January 15, 2019
Overall 5food 5service 5ambience 5

Loved the new curry noodle bowl with chicken. The pear mojito was very good as well. Enjoyed the sushi roll with tuna. Service was excellent. I highly recommend and look forward to coming back soon!

OT
Tampa
5 reviews
Dined on January 13, 2019
Overall 5food 5service 5ambience 5

Best Chinese food from a chain of restaurants.

JK
1 review
Dined on January 12, 2019
Overall 2food 2service 5ambience 2

We unfortunately experienced an abbreviated visit to your restaurant as there was a kitchen fire just after we received our starters. The staff alerted the patrons and we exited the building calmly but we did not get to experience the full meal. The manager apologized and we went away.

P.F. Chang's - The Waterfront
Responded on January 18, 2019

Thanks for sharing this feedback with us, we're sorry to read this. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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JK
Phoenix
3 reviews
Dined on January 11, 2019
Overall 5food 5service 5ambience 5

The service was exellent, and the Mongolian Beef was the most tender I've had at any P F Changs.

S
Tampa
1 review
Dined on January 5, 2019
Overall 3food 2service 4ambience 4

I am a Chinese,all my family and friends feel the food is away too salty and too sweat. We did request low sodium and low sugar, they tried to reduce s&s but still very very sweat.But we will be back, everything else is great.

DJ
Atlantic Canada
4 reviews
Dined on January 1, 2019
Overall 5food 5service 5ambience 5

Excellent!!!!!!!

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