P.F. Chang's - Tucson
We had reservations for 5:00 but the movie ended early. They accommodated our need to change the time. Service was wonderful. The food came out quickly and was delicious.
Sat outside. Perfect time of day to enjoy October. Server was great. Orange Chicken is my favorite and It was very good this evening.
Well, have been to Changs many times and honestly the food doesn’t taste as good as it used to . Recipes for a simple fried rice dish didn’t taste good at all. Will not be going back anytime soon.
Always delicious, along with courteous staff a great dining experience. Try the duck.
A very pleasant experience
My birthday evening had a bad start due to the kitchen being hit hard by take out orders. This caused our lettuce wrap to be delayed and our entre arrived just seconds after the appetizer. Our server, Madison, was quick to realize our problem and offered to assist in any way possible. The manager, Patricia, came to our table and corrected the situation by ordering another entre, the Crispy Honey Shrimp, which was fantastic. My compliments to Patricia and the staff for the birthday card and special table setting. Madison, our server, was pleasant and professional with a great smile. Patricia greeted us upon arrival and wished me Happy Birthday by name. It was a nice touch. P J Chang's is one of our favorite restaurants in Tucson. Since we lived in Asia for 4 years and miss the Asian cuisine, P F Chang's is our "Go To" for their specialties. Highly recommend frequent visits there.
Food and service were excellent. Our waiter was awesome!
As usual food was excellent, service outstanding and friendly.
Thanks! We’ll share this with our team! Hope to see you soon!
Went for birthday. Service couldn't have been better. Enjoyed our meal, although the spare ribs had a bit too much sauce on them.
The service was very slow. It was my husband’s birthday. They took so long with dessert we finally just told them to forget it.
We keep trying, but with what seemed to be an abundance of servers, the server was not great and food, blah. Not what it used to be. Waited 15 minutes for her to come to the table and seemed like she did not want to be there. The server who came to the table with the wine had a great personality, very conversational, wish we had him as our server. Probably won’t return.
Got there made reservation on open table and then had to wait for 20 minutes to get seated l. On hostess stand there is a big board with message saying 5 glass of house wine to ask your server. Server did not know or check instead charged 8 dollars for each glass?
The service was really great. The food was very, very good. The Singapore Sling was OK but fell short of my expectations.
Great place as always. Food was great. The waiter was awesome and took extra care of our food as the previous time we didn’t have a great experience!
Father’s Day. Brought the family. Sunday the kitchen was so backed up it took an hour from placing the order until the food arrived at our table and half of the 5 or 6 dishes were room temperature warm at best.
The waiter was wonderful he came by our table after we ordered about 15 minutes and told us that the kitchen was extremely slow. We should have left then had we know slow meant another 45 minutes. I usually enjoy PF Chang’s the many times in the past that I have been fortunate to dine there but this past Father’s Day was not the norm.
Good and service was great!
It's been more than 13 years since our last visit to one of this chain's locations, and our first time at this one. The lettuce cups were pretty much what we expected. My seabass had a very "fishy" taste, and there wasn't much POW to the Kung Pao chicken.
I booked my reservation with Open Table and checked in 10 minutes early and told the young host. The manager opened the door for us too. She said she would set up our table and be a few minutes. Then I get an email form Open table saying I was a no show. Hostess never marked me as arrived! This happens a lot with some restaurants especially chains.
Our waiter Zachery was very sweet. He did his job very well. We were 5 persons. 3 adults and 2 12 year old kids. Ordered chicken lettuce wraps as 2 entrees, I had ginger chicken which was good. The miso salmon was dry and had bones in it but my husband did not want to say anything. My granddaughter only eats the honey chicken and said it was good. Our service was nice and meal was average food. Came out hot and waiter was excellent and kind since my granddaughter spilled her root beer all over the place.
They just need to learn how to check in people who reserve on Open Table correctly, especially when you give your name and want the points you deserve.
5/23/2021. The food, as always, was excellent.
We are never disappointed with the food. Service was excellent and the food extra special tasty
Lettuce wrap as a starter is always a winner. The Dragon Roll was outstanding and our server, Avery, is one of the best. She was helpful, professional and handled everything with a smile. She should be recognized by management for her outstanding customer service.
Our only complaint is that PFChang's has stopped their Happy Hour. The Happy Hour menu was a great beginning to an evening prior to ordering the entrees. We probably will not visit as often since the Happy Hour has stopped.
We were taken to our table pretty close to our reservation. We waited at our table with no acknowledgement for about 10 to 15 minutes. Once our server came it was good. After that we ordered dessert which took over 30 minutes to get. Our waiter explained that other servers kept on taking out dessert. We were there almost 2 hours that part was not good. The food was very good.
Thanks for sharing this feedback with us. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you? Thanks!
Eat in P.F Chang in Dallas also and the food is always good no mater where you eat
Consistently great! Start with lettuce wraps!
Great place I'm a regular Tucson location is fantastic
Thanks for sharing this! We look forward to serving you again soon!
We were seated promptly; our server was friendly and efficient. We enjoyed the chicken lettuce wraps and shrimp dumplings. Hot and sour soup was delicious. Very nice experience overall.
We appreciate you taking the time to share your experience with us! Hope to see you again soon!
I remember of Chang’s making sauce for customers at the table before, did that stop with covid? The waitstaff seemed overwhelmed and didn’t put much attention into anyone’s experience at all- it felt very fast food-y.
Thanks for sharing this feedback with us, we're sorry to read this. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!
Our server was Ashley. Very nice and efficient. When everyone had their main course and I did not, she was quick to go to the kitchen to see what happened. All the food the 4 of us had was very good. Egg drop soup was just a tad to sweet. The only downside to the night was that they are not social distancing and were at full capacity. Gave us a booth which was more to my liking.
Thanks for taking the time to share your feedback with us! We'll be sure to recognize Ashley! We look forward to seeing you again soon!
We were seated right away, server was outstanding! Food was alright, warm and not as I expected. It was busy. We will be back
Not very good service considering the place was almost empty.
As good as any local Chinese food we’ve ever had. Great selection. Nice value for the price
Hoy muy rico , servicio no tan bueno ... yo no quería ir pues las últimas veces no me había gustado ! Hoy si lo disfrute !!
The service in this P.F. Chang's has plummeted. Their food is too corporate; their staff is poorly trained and rude; the ambience is mediocre. I think this is a consequence of being owned by private equity. What a shame as this used to be such a stellar restaurant. The food is still tasty but so disappointing now.
Excellent value. Great menu and variety. Consistent. We sat at bar. Bartender quite attentive.
Perfect night. Great service and value my family had nice time 😊
Everything was perfection! Service was excellent, the food was great, and when we left we were very happy.
Very good food!
The food was unimpressive and not presented well. Their special Bugolgi beef lettuce wrap was not well put together. The beef was too big in chunks and the sauce to watery. The lettuce was chopped in the manner of an Iceberg Lettuce salad like you would get in a steakhouse. There were no way it was a "cup". The lantern drink was a take on Tequila Sunrise with vodka - uninventive. Positive note, we were seated promptly.
Super slow we were there nearly 3 hours
We asked in advance to be seated under the patio heat lamps - they sat us under the only two that weren’t working even though we were the only diners in the patio
They actually asked our guest to carry the desert over to our table when he was returning from the restroom
You can order delivery directly from P.F. Chang's - Tucson using the Order Online button. P.F. Chang's - Tucson also offers takeout which you can order by calling the restaurant at (520) 615-8788.
P.F. Chang's - Tucson is rated 4.5 stars by 198 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.