P.F. Chang's - Tucson

4.5
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83 Reviews
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$30 and under
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Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 83 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.5
service
4.4
ambience
4.2
value
Noise · Moderate
89% of people would recommend it to a friend
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IT
Tucson
4 reviews
Dined on October 4, 2019
Overall 5food 5service 5ambience 5

As always, good customer service, variety of meals and happy hour, and very good prices.... to recommend!!!

P.F. Chang's - Tucson
Responded 15 hours ago

Thanks! We’ll share this with our team! Hope to see you soon!

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RJ
Phoenix
11 reviews
Dined on September 9, 2019
Overall 3food 2service 2ambience 4

Server was not efficient nor friendly. It took her forever to even greet us. Another server had to start our service. Our portions were smaller than usual. There were 4 of us and when she brought our rice, the bowl was only 1/2 full.
It was our anniversary and never recognized it even though I mentioned it when I made the reservation.

P.F. Chang's - Tucson
Responded on September 17, 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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WM
Tucson
3 reviews
Dined on September 7, 2019
Overall 3food 3service 1ambience 2

Slow service. Poor presentation. Asked if I’m a “rewards” member? Like Pizza Hut or a fast food restaurant.

P.F. Chang's - Tucson
Responded on September 17, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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GS
Tucson
51 reviews
Dined on September 6, 2019
Overall 3food 2service 4ambience 4

The last couple of times we've visited they've changed their menu. They did it again this time. I ordered one of my favorites, the Orange Peel Shrimp. Not only has the recipe changed on this dish, but the orange peel is completely missing from the dish. The shrimp were no longer crispy and the dish could only be termed "gloppy" as the sauce had over whelmed the dish and someone apparently thought substituting mandarin orange slices for orange peel was acceptable. Since we were entertaining our daughter and her husband I chose not to return the dish, but the waitstaff had it removed. My wife loves the sea bass entree and they've changed it as well. The fish had been marinated in the soy marinate so long as to have turned the fish a very dark brown color. Essentially the soy overwhelmed the light flavor of the fish. Either corporate has lost their way by changing successful recipes to something that is unpalatable or in their attempts to reduce food cost they're changing recipes for the worst. We'll think twice before we make an attempt to return to this restaurant. A shame we genuinely liked it, but not so much anymore.

P.F. Chang's - Tucson
Responded on September 17, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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AY
1 review
Dined on September 1, 2019
Overall 4food 4service 4ambience 4

Always good. Even my young grandchildren enjoy their food.

RK
Phoenix
22 reviews
Dined on August 31, 2019
Overall 5food 5service 5ambience 4

We had a great family night out, food was good; although the place was pretty noisy. Crystal made the night, super energetic and fun to have as our server. Very knowledgeable in the menu, and was spot on with what we found to be very tasty. Thanks Crystal

LE
Tucson
5 reviews
Dined on August 25, 2019
Overall 2food 3service 1ambience 4

Used to really enjoy going to PF Chang's but I'd have to say the experience has gone downhill lately. Prices have risen and service is poor - not a good combination. There are so many other options for dining out that those two are important qualities in a restaurant. We won't be going back anytime soon.

P.F. Chang's - Tucson
Responded on August 30, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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V
Tucson
196 reviews
Dined on August 18, 2019
Overall 5food 5service 5ambience 5

Awesome experience with great service!

DH
1 review
Dined on August 11, 2019
Overall 5food 5service 5ambience 4

noisy. not easy to hear our own party speaking. We really like the menue, like the location, etc. seasting was comfortable and AC, hostess and server were very polite and prompt. I made the reserve. on line.

d
Phoenix
38 reviews
Dined on August 6, 2019
Overall 5food 5service 5ambience 5

Eat here many times and enjoy the wonderful flavors

P
Phoenix
10 reviews
Dined on August 2, 2019
Overall 5food 5service 5ambience 5

We requested outdoor patio.. had it for ourselves..food was outstanding, noise was only ourselves .. 10 plus for birthday
Our waiter was great..

P.F. Chang's - Tucson
Responded on August 8, 2019

Thanks for sharing your feedback with us. We’ll be sure to share this with our team. Hope to see you soon!

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C
Chicago
4 reviews
Dined on July 26, 2019
Overall 5food 5service 5ambience 4

Our server, Crystal was phenomenal! I usually get the Miso Dalmon and love it.

P.F. Chang's - Tucson
Responded on August 8, 2019

Thanks! We will be sure to recognize Crystal! Hope to see you soon!

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KA
Phoenix
16 reviews
Dined on July 22, 2019
Overall 4food 4service 5ambience 5

We love the wait-staff every time we come!

Shocked at the prices- ginger chicken $16.50 is quite steep for the size of the dish!

The food is always delicious as well!

Best,
KA

P.F. Chang's - Tucson
Responded on August 8, 2019

Thanks for sharing your feedback with us. We’ll be sure to share this with our team. Hope to see you soon!

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N
Phoenix
6 reviews
Dined on July 18, 2019
Overall 4food 5service 3ambience 5

Our server was a little off. Had to ask for things multiple times. Other than that, same quality that we’ve always expected.

P.F. Chang's - Tucson
Responded on August 8, 2019

Thanks for sharing your feedback with us. We’ll be sure to share this with our team. Hope to see you soon!

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OT
1 review
Dined on June 19, 2019
Overall 2food 5service 1ambience 4

We had a waitress with 1 week of experience serving a table of 11... The order was wrong, the pricing was wrong, and the explanation was confusing. She brought too many dumplings! Didn’t think that was possible? Think again!!

Food was great though. So great that when she brought me 2 banana spring rolls instead of 6, I flipped! Come on now! She was pretty much asking for a fight! (But I’m a gentleman)

J
Tucson
8 reviews
Dined on June 19, 2019
Overall 4food 3service 3ambience 5

The ribs we received were undercooked and the chicken was not marinated, as they were a week earlier.
Normally all is fantastic!

OT
Tucson
32 reviews
Dined on June 15, 2019
Overall 5food 5service 5ambience 5

I go to PF Chang's a lot. I love everything about it.

A
Tucson
52 reviews
Dined on June 11, 2019
Overall 5food 5service 5ambience 5

The food and service is always excellent. Have never had a complaint and don't expect too. Well run restaurant with a large selection of dishes that are all wonderful.

OT
San Francisco
7 reviews
Dined on June 7, 2019
Overall 4food 5service 5ambience 4

Our of our favorite spots. Never misses a beat always on point

L
1 review
Dined on June 7, 2019
Overall 3food 2service 2ambience 3

P.F,. Changs was has a good selection of dishes. Waiter was great ,


Unfortunately even though I told them about my open table reservation it appears from an email from you they didn't apply any points and said I had to contact open table since they couldn't do anything on their end. I currently have 1,800 points I would like to receive these points!

Lois L. Pascal

AZ
Phoenix
38 reviews
Dined on June 2, 2019
Overall 5food 5service 5ambience 5

Food was magnificent and, thanks to our awesome server Josh, the chef altered on of the entrees to adjust for a low sugar diet. Great time!

d
Phoenix
38 reviews
Dined on June 1, 2019
Overall 3food 3service 5ambience 5

Unfortunately all four meals came out cold which is unacceptable. The waiter did remove all of the dishes and return with the food the proper temperature and th manager did apologize and gave us gift cards. We will return.

OT
New England
26 reviews
Dined on May 19, 2019
Overall 5food 5service 5ambience 5

Great food. Not inexpensive, however.

V
Tucson
196 reviews
Dined on May 14, 2019
Overall 5food 5service 5ambience 4

Joe is an excellent server. He's knowledgeable, funny and efficient.

V
Tucson
196 reviews
Dined on April 27, 2019
Overall 5food 5service 5ambience 5

Cera is an excellent server. She is knowledgeable about the menu and offers great suggestions.

S
Tucson
4 reviews
Dined on April 26, 2019
Overall 5food 4service 5ambience 4

Service was outstanding. Every member of our party enjoyed there dinner

P
Phoenix
10 reviews
Dined on April 20, 2019
Overall 5food 5service 5ambience 5

Food was very good, Menu has choices clearly described. Our waitress was very good . Comfortable and relaxed atmosphere

OT
Dubai
4 reviews
Dined on April 19, 2019
Overall 4food 4service 5ambience 5

Wonderful dinning experience! Service was great as well as the food. Recommended from me to you for your next date, special occasion, or just because!

AT
Tucson
48 reviews
Dined on April 11, 2019
Overall 5food 5service 5ambience 5

Great service and food is excellent as usual

NS
Seattle
3 reviews
Dined on April 7, 2019
Overall 3food 4service 4ambience 4

Hostess tried to seat people like sardines in the restaurant. There is not space privacy in the restaurant people seating close to each other. food portions are very poor and prices are high for Tucson.

p
1 review
Dined on March 31, 2019
Overall 4food 5service 5ambience 4

The menu descriptions are accurate, we were surprised at the small quantity of vegetables. I had honey shrimp and there were more shrimp than I could possibly eat but only a sprinkle of green onions and noodles. So maybe I did not read the menu correctly, and this was just a seafood dish not an entire entree with vegetables and noodles. Food is excellent

RN
Chicago
10 reviews
Dined on March 29, 2019
Overall 5food 5service 5ambience 5

We had a reservation and were seated right away. The food and service were excellent. We were able to use our reward and it saved us money. Recommended!!

OT
Louisville
8 reviews
Dined on March 17, 2019
Overall 2food 1service 3ambience 3

I have eaten at PF Chang’s all across the country & Never have I had a negative experience. How can the actual food from the same menu be so different (& so bad!)? Our server was nice-not his fault. The food literally wasn’t the same as everywhere else. Don’t they all use the same recipes? Unbelievable how horrible the food was.

P.F. Chang's - Tucson
Responded on April 9, 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

Report
ST
Orlando
2 reviews
Dined on March 17, 2019
Overall 5food 5service 5ambience 5

We were seated right away with our Open Table reservation. The food was great and fresh. Our server was very attentive without being a nuisance. Our friends had never been there and really enjoyed the atmosphere and food and we were easily able to hear each other speak. A great time with great food.

l
Chicago
26 reviews
Dined on March 16, 2019
Overall 3food 3service 4ambience 2

Assembly line service. If you’re in a hurry it’s the place to go. Reliable quality makes us return. Asian food for the faster is better diner

TR
Phoenix
7 reviews
Dined on March 11, 2019
Overall 4food 4service 5ambience 4

The shrimp dumplings were excellent. However, the Kung Pao shrimp were over cooked

C
Phoenix
10 reviews
Dined on March 10, 2019
Overall 3food 4service 3ambience 2

P.F. Chang’s was a creation of Paul Fleming. In those days the restaurant had excellent service, food, and ambiance. The Paul Fleming is missing from the PF Chang’s.

The food is average Chinese fare, good tasting, and I would say an excellent value. A good range of alcohol is available. It is not however the P.F. Chang’s of old.

The food is served with the intent of Family Style so it is an excellent value for big groups .

JL
Phoenix
2 reviews
Dined on March 9, 2019
Overall 5food 5service 5ambience 5

We were seated quickly, we were served a delicious meal by an attentive waiter. Thanks

d
Phoenix
38 reviews
Dined on March 9, 2019
Overall 5food 5service 5ambience 5

Enjoyed our meals very much. Brought friends along and they also enjoyed the evening out. Excellent wait staff

OT
1 review
Dined on March 2, 2019
Overall 5food 5service 5ambience 4

Even though it was really busy, our food was served quickly. Everything was excellent and our server Jesse did a great job.

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