P.F. Chang's - Tucson

4.3
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128 Reviews
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$30 and under
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Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 128 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.3
service
4.3
ambience
4.2
value
Noise · Moderate
85% of people would recommend it to a friend
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vipdonna
Phoenix
44 reviews
Dined on July 26, 2020
Overall4food5service5ambience5

Some of the servers wore gloves. Ours didn’t. Would feel more comfortable if servers (all staff) wore masks and gloves
Food was good

V
vipVandra
Tucson
233 reviews
Dined on July 25, 2020
Overall4food4service5ambience5

The new corporate owners of P.F. Chang's will ultimately cause its downfall with decreased service, a whittled-down menu and less flexibility.

MG
vipMarkG
Phoenix
6 reviews
Dined on July 25, 2020
Overall5food5service5ambience5

Great selection for all budgets, fantastic food and excellent service, as usual. I had my choice of hundreds of Tucson restaurants and chose PF Chang’s to celebrate my 60th birthday with my wife and daughter.

W
vipWeaver
Tucson
4 reviews
Dined on July 17, 2020
Overall1food2service1ambience4

I would like to thank PF Changs for ruining my husbands birthday! 😡 Of all the places we could have gone to.....he picked PF Changs. To be made to wait, for an hour to be seated, with a reservation for 5:30!! We were sat at 6:35. We ordered 4 items to only be brought out one at a time! Soup was semi-warm. waited 30 mins and then Chile garlic green beans, were greasy and shriveled, with wooden stems still attached, to the bean. Another 24 mins later Lettuce wraps... 2 lettuce leaves were browning. Kung Pao Chicken, came out way later, All should have been brought out together. I indicated on reservation, that we would like a booth and that it was my husbands birthday. No, booth was reserved. They seated walk-ins in booths, leaving guests who did reservations and also asked for booths to have to be seated at a table, on top of one another at tables! Server did no mention or did acknowledged my husbands birthday! 😡 I asked to speak to the manager, but he declined and refused to come out. Server hardly came to our table and had to be flagged down, for refill. They said, they could only seat every other booth at these HUGE booths. They sat us at the HUGE corner booth, for 8 people, but said we had to sit at the middle. (Due to physical set backs, I could not). Since, I couldn't... they told us we could not be allowed to sit there. But, yet they had 4 person tables, about 2 feet from each other! Peoples backs were 2 feet or less next to each other! But, that was OKAY! And last table is 3.5 feet away from booth! I just had a stroke 2 mos ago. So my anxiety goes up very easy. They pushed every the button. It usually is very good, with the exception hostesses, had NO clue how to check in guests who made reservations on "Open Table". Today, they did. But everything else went immediately to hell in a hand basket. VERY DISAPPOINTING.

OT
OpenTable Diner
Central Coast
4 reviews
Dined on July 17, 2020
Overall4food4service4ambience3

We were kind of disappointed, we had booked through open table. People walked in before us and were seated in a booth, we had reservations and they were going to seat us at a table, I said may we have a booth? Which, fortunately, they had available, we were served our lunch and all was fine, we needed boxes and instead of boxing our food as we were accustomed to them doing, they left the boxes on the table, my husband said aren’t they going to box it? I said apparently not. Just because there’s a pandemic, certain services that your guests are accustomed to should not be set aside, and since there were literally 9 tables occupied, it wasn’t like you were slammed and didn’t have time to box the food. Don’t give up on quality customer service. We have supported your business since day one, even ordering to go orders during the early days of the pandemic.

d
vipdesertdiner2
Phoenix
9 reviews
Dined on June 21, 2020
Overall5food5service5ambience5

Always good. Social distancing was in place.

S
St8wrkr
Tucson
37 reviews
Dined on June 21, 2020
Overall4food4service3ambience4

We made reservations for 2 on Father’s Day at the Tucson location. I was very happy to see that the tables and booths were spaced well according to CDC guidelines. We both opted for the pre-fix meal and everything was excellent. My only issue was that I could see into the kitchen area and I could see the staff pull down their masks when they were speaking with each other. Being in the healthcare profession, and the times we are living in, I find that very disturbing.

m
vipmaderapam
Tucson
72 reviews
Dined on June 21, 2020
Overall4food4service5ambience4

We had reservations for Fathers Day, but didn’t get a booth, which was too bad since this was also a birthday, and the birthday man loves P.F. Maybe because it was Father’s Day, both the menu and portions were definitely smaller, and the preparation was of much lower quality than usual. It’s really DISAPPOINTING that restaurants, even the good ones like this, seem to skimp on quality and quantity on special days, (although “huge platefuls” are not typically important to us). I’m not sure how much the concurrent and menacing Covid generally plays in all of this, but we have dined here since Covid and have not noticed the same failings.

That all said, the food was certainly still very good and well above average, and the service is always excellent. Birthday man always loves the sweet and sour anything, or beef and pea pods, and we regularly dig into bowls of hot and sour soup, a platter of tempura calamari and vegetables, the oolong bass, salmon, sushi and just anything seafood.

You will like it here. Promise. Although if going there on a holiday will be your first time, know that it’s usually much better than that.

GV
GVFoodLover
Phoenix
8 reviews
Dined on June 21, 2020
Overall5food5service5ambience5

PF Chang's is always a favorite. The shrimp pot stickers and crispy green beans were great appetizers served hot and very flavorful. Our 3 entrees Mongolian Beef, Salt and Pepper Shrimp, and Kung Pau Shrimp were great as always. Great service. Glad to be dining in again.

PB
PatB
Chicago
8 reviews
Dined on June 21, 2020
Overall4food4service4ambience4

Food was excellent. Service was a bit slow at times (not horribly) but I think that was due to them getting their operation started after the CV19 lockdown. Friendly servers that worked well together as a team.

OT
OpenTable Diner
Seattle
3 reviews
Dined on March 14, 2020
Overall5food5service5ambience5

Great food and service!

AG
ArielG
Las Vegas
1 review
Dined on March 8, 2020
Overall3food4service3ambience5

Not the same experience, menu got reduced, no longer sauce being preppared table side for lettuce wraps, drink menu also reduced

P.F. Chang's - Tucson
Responded on March 17, 2020

Sorry to see your experience wasn’t what we had hoped it would be! If you would like to discuss your feedback with us further, please reach out to us at 480-888-3100.  Thank you!

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EK
EdwardK
Phoenix
1 review
Dined on March 4, 2020
Overall1food3service1ambience3

Seated promptly, waited for server while seeing them conversing with each other, finally someone came and said server busy, want water? ok. waited longer, finally a non server cane nd said I can tke a drinks order, so ordered a beer waited waited waited beer never came servernever came, we left, nobody said goodby

P.F. Chang's - Tucson
Responded on March 17, 2020

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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OT
OpenTable Diner
Phoenix
1 review
Dined on February 28, 2020
Overall1food1service1ambience1

Messed up my order couldn’t take my gift card horrible service manger didn’t do a thing to make things better Jose was clueless

P.F. Chang's - Tucson
Responded on March 7, 2020

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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V
vipVandra
Tucson
233 reviews
Dined on February 28, 2020
Overall3food2service5ambience2

I brought a friend who actually never had been to a P.F. Chang's. Needless to say, the subpar food, long wait times for even a water refill and too-busy servers did nothing but convince him to not ever return. I'm sure he couldn't believe how I have eaten at P.F. Chang's - and enjoyed myself - more than once. And because of this below-average experience, I'll be loathe to return myself. The restaurant has lost every bit of its charm and has devolved into a tired, overpriced chain restaurant. Save yourself the bother.

P.F. Chang's - Tucson
Responded on March 7, 2020

We are sorry to hear about your experience. We will share it with our team. If you would like to discuss your feedback with us further, please reach out to us at 480-888-3100.  Thank you!

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OT
OpenTable Diner
Central Coast
4 reviews
Dined on February 28, 2020
Overall3food3service5ambience4

Our waiter Noah was great. But our food was cold. And they also gave us a free noodles but they had no flavor.

P.F. Chang's - Tucson
Responded on March 7, 2020

Sorry to see your experience wasn’t what we had hoped it would be! If you would like to discuss your feedback with us further, please reach out to us at 480-888-3100.  Thank you!

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RR
vipRonR
Tucson
3 reviews
Dined on February 25, 2020
Overall3food2service2ambience3

The quality of the food and the service at this location (River Rd, Tucson) has degraded over the past year.

P.F. Chang's - Tucson
Responded on March 7, 2020

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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J
vipJacqueline
New York Area
79 reviews
Dined on February 23, 2020
Overall5food5service5ambience5

We had a very good dinner. Service was excellent and the food was delicious.

OT
OpenTable Diner
San Francisco
8 reviews
Dined on February 21, 2020
Overall3food5service4ambience4

Made reservations a week in advance for 7:30pm didn't get seated until 8:20pm. Pretty upset about that but turned out to be a good night. Food was great as always.

P
Pete
Phoenix
10 reviews
Dined on February 15, 2020
Overall5food5service5ambience5

The food was excellent and our waitress despite a very busy Valentine weekend was very attentive and responsive. Great time.. had banana dessert that was wonderful.

OT
OpenTable Diner
Hawaii
2 reviews
Dined on February 15, 2020
Overall5food5service4ambience3

Valentine’s Day dinner being celebrated one day later

M
Maggie
Adelaide / SA
34 reviews
Dined on February 14, 2020
Overall4food5service5ambience5

Always good food. Made my reservation on Open Table quite a while ago - when I saw the first PF Chang ad for Valentines day. Got there, lots of people standing around waiting.............they said they didn't have my reservation. Told them I'd been getting reminders about the reservation but didn't have my phone with me to prove it. They did put me down as if I had a reservation..........still was a wait, but we had a drink at the bar. It wasn't bad for being Valentines.
They said they no longer took Open Table reservations!

OT
OpenTable Diner
Phoenix
2 reviews
Dined on February 12, 2020
Overall5food5service5ambience5

We truly Enjoyed having Allegra as our server. She was very attentive and knowledgeable and a bright spot in our evening.

JJ
JudyJ
Portland
1 review
Dined on February 11, 2020
Overall5food5service5ambience5

Met friends for dinner. Lovely environment and food. We were able to chat and enjoyed our meal too.

W
vipWeaver
Tucson
4 reviews
Dined on February 8, 2020
Overall5food5service5ambience5

Food and service excellent as always! I just wish hostesses knew how to use “open table”. They don’t know how to mark the guests “seated” on your app.

AG
AndreaG
Phoenix
1 review
Dined on February 3, 2020
Overall5food5service4ambience5

My husband and I loved our meals. We had the lettuce wraps appetizer plus a pepper steak and a Thai Harvest Curry. The pepper steak has green and red bell peppers in it with a fine cut of steak. The curry dish is vegan, in a moderately spicy coconut milk sauce, loaded with vegetables and firm tofu. Friendly server (very busy server!), good portions, pleasant ambiance. I enjoy eating here. The food is always good and they stand by their food preparation and quality.

OT
OpenTable Diner
1 review
Dined on February 3, 2020
Overall5food5service5ambience5

Our food was outstanding, the cocktails were made to perfection, the service was fast and friendly, and the atmosphere was awesome! Date night done right, for sure. It was our first time and it went better than expected! We will definitely be back.

JW
JulieW
1 review
Dined on January 29, 2020
Overall4food5service4ambience3

We always love coming here and the food was no exception last night. We asked for a booth, waited longer with our reservation because we had requested one and then were not only seated at a table, but at a table right at the entrance with crowds of people a couple of feet away.

We were having a date and it was virtually impossible to hear each other. We would have willingly waited the extra 5 minutes that it took for a booth to open up, but were firmly told that we couldn't have one. This was a very disappointing experience from the hostess staff.

In addition, it felt incredibly understaffed. Our poor waiter couldn't get plates or food from the kitchen. We waited 10 minutes for dinner plates to arrive after the food because there were no clean ones.

While we will go back, I certainly hope the restaurant deals with these issues and brings the service back to the previous state of affairs.

RW
ReginaW
Phoenix
4 reviews
Dined on January 25, 2020
Overall4food5service4ambience4

Made a reservation, but still had to wait 40min before seated. Ordered their specialty drink, and they were out of the lantern decoration that was to come with the drink..didn’t tell us ahead of time, just brought the drinks without them. Food was good

LS
LeighS
Minneapolis
5 reviews
Dined on January 24, 2020
Overall5food5service5ambience5

Good food great service what more can you ask for.

SH
SeanH
Tucson
8 reviews
Dined on January 24, 2020
Overall4food4service4ambience3

Good to to with friends. Probably wouldn't go on a date night there though. Kind of loud.

KG
KarolG
Minneapolis
4 reviews
Dined on January 24, 2020
Overall3food5service3ambience4

The service in seating us in a booth was very frustrating. We were on time for our 4:45 reservation and asked to be seated in a booth. None available at the moment, but within 5 minutes one was available. We were told that it needed to be cleaned off and reset for us. We waited almost 20 more minutes for that table (and two other booths that became available) to be reset! It appeared that the reset was done in stages over that period. We would have been OK to be seated at a cleaned off table and then had napkins and appetizer plates placed on the table. On a positive service note, our waitress, Melena, was very attentive. Food was terrific!

OT
OpenTable Diner
Las Vegas
2 reviews
Dined on January 18, 2020
Overall2food3service1ambience1

Asked for nice seating due to our special occasion. The staff quickly threw together a table right by the door, next to the hosts stand. It was very cold and asked is we could move the host scoffed at us and said no. That’s all she had available. So we took the table and although the food was good. We did not once have a refill of water and the servers huddled around the host stand goofing off and making fun of customers. Very unsightly and not professional. We will not be returning to this location.

S
vipSusan
Minneapolis
56 reviews
Dined on January 10, 2020
Overall5food5service5ambience5

We tried the family style platters...Korean BBQ beef. Excellent. We also had the crispy green beans. Better than ever. Liked the new menu and new offerings. Our server was excellent. We haven't been there in a year or two but will definitely return soon!

P
Phoebe
Phoenix
1 review
Dined on January 2, 2020
Overall4food5service4ambience4

Everything was delicious. Service good. Best Chinese food in Tucson.

P.F. Chang's - Tucson
Responded on January 12, 2020

Thank you for sharing! We'll be sure to share this with our team! We hope to see you again soon!

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JN
JoanN
Tucson
1 review
Dined on December 28, 2019
Overall4food3service3ambience3

It was very busy and even though we had reservations for 5, we had to wait a bit for the table to be cleared.

P.F. Chang's - Tucson
Responded on January 12, 2020

Sorry to see your experience wasn’t what we had hoped it would be! If you would like to discuss your feedback with us further, please reach out to us at 480-888-3100.  Thank you!

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F
Fixer
Tucson
22 reviews
Dined on December 26, 2019
Overall4food5service3ambience4

We Loved the meal, but service was a bit slow.

P.F. Chang's - Tucson
Responded on January 5, 2020

Thank you for sharing your feedback. We'll be sure to pass this along to our team. If you would like to discuss further, please reach out to us at 480-888-3100. Thanks!

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JR
JosephR
New York Area
3 reviews
Dined on December 23, 2019
Overall5food5service5ambience5

Good and fast

P.F. Chang's - Tucson
Responded on January 5, 2020

Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

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KA
vipKellieAnn
Phoenix
22 reviews
Dined on December 22, 2019
Overall3food2service2ambience3

I ordered the mandarin crunch salad with no rice crisps no salad dressing and a side of avocado... they brought it with wontons on it (which isn’t in the description so I didn’t know I had to ask them not to put it on) when it was set in front of me, the person delivering said ‘I’ll get your salad dressing, I explained I didn’t need it, and could they remove the wontons.. our waiter brings me a bowl of just the julienned veggies- no mango- no almonds - no avocado ... I sit for a bit waiting to find him or any wait staff- our waiter comes back with a side of avocado and says ‘sorry we are out of mango.. he doesn’t ask if he can get me something else- so I ask him .. he suggests strawberries (which was a very good choice... he brings that but no almonds .. my son is almost finished his dinner and I am still trying to get mine right.. I don’t see my waiter so I ask another if she can get almonds for my salad (which is does) I then only eat 1/2 and get the rest to go- our waiter was a nice person and pleasant about me requests- but not observant of what he was serving and then not seeming to care if the mistakes were rectified.. oh, and he never filled our water glasses!

P.F. Chang's - Tucson
Responded on January 5, 2020

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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OT
OpenTable Diner
1 review
Dined on December 20, 2019
Overall5food5service5ambience5

Fine birthday lunch

P.F. Chang's - Tucson
Responded on January 5, 2020

Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

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FAQs

P.F. Chang's - Tucson offers takeout which you can order by calling the restaurant at (520) 615-8788.

P.F. Chang's - Tucson is rated 4.3 stars by 128 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.