P.F. Chang's - The Falls
Absolut Lime Vodka mixed with our House-Made Ginger Beer
Oolong Chilean Sea Bass* **
Wild-caught tea-marinated filet, ginger-soy sauce, wok'd spinach
Great food and service
Had no Crown Royal for drinks and had trouble finding a cold beer too. That’s not good at 6:30 on a Friday evening. Food was semi warm and took about 5 minutes to get all the orders out to the table. Second time in a row with bad food quality
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Love the miso glaze salmon and daughter and hubby love the Mongolian beef. Also the strawberry cucumber refresher is really good (if you like really sour stuff)
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I made 9:45 reservations and when I arrived they told us they were closing in 15 mins
Food was excellent. Outdoor dining was spaced out and felt safe and was quiet. I wish the Moscow Mule was served in a cold copper mug though.
Our waiter Eric was fantastic and he did a great job to the point of making a great experience since the hostess basically treated my party like dogs just hushing me and my children away and snapping her fingers simply because I got there earlier.
Thanks Eric people like you make huge difference in this industry.
Never had so slow service, awful experience. Would never eat there again.
Sat outside was great.
Restaurant has undergone a much needed decor refresh which is nice. We visited on a Thursday evening for dinner @ 7:00 pm with a reservation and was seated promptly. However, when the entrees came out they only brought three of them and my sushi roll which I had ordered as my entree was not one of them. Everyone was finished eating and still no sushi roll. My husband got up to find the manager and reported the issue as the waiter was no where to be found. After several minutes sushi roll arrived (cold roll so not sure why took so long?) and server didn's ask if I needed any sauce or soy sauce. Had to ask and wait again for soy sauce. They ending up taking the roll off the bill however, the server nor manager ever said anything and manager never came over to check on us or see how we were doing. I would think if someone gets up to seek out the manager that they would come over to check to see if we ever got the roll and offer his/her apologies.
What a great experience. I decided to bring my wife and two grandaughters for Valentines Day lunch. Everything was superb. We were promptly seated and the server Eric was great. The food was flawless. Highly recommend.
We came here to celebrate our daughter’s birthday, because it was close to home. The service was terrible - the bar was terrible. We waited forever for the waiter to get our orders - it took forever for the drinks to arrive - they came one at a time. No one ever asked if we wanted refills - even of water. It was terrible. Should have gone to Bulla which is in the same shopping center. Never again.
Great food and service!
Went to diner with my daughters and had a wonderful time. He checking in process was easy and we where seated right away with a reservation. We ordered the Bao appetizer and you can’t go wrong. Yummy. Our meal took a long time and my meal was upgraded. What a wonderful surprise. The Mongolian trio is awesome and a meal to definitely have.
Very happy with the service that we received! Food was delicious as always.
The food and service were very good, as usual. The Gin and Tonics were fabulous.
Great appetizer the calamari and the entree was plenty for two. It was a wonderful to enjoy a simple pleasure of life during all this craziness. The waiter was very amiable and management is making sure to comply with the safety guidelines.
Food was average, especially when compared to other PF Chang’s. The service was pretty good.
I absolutely love this restaurant. The service is always top-notch; and the food is high quality and delicious. I've never ordered anything at PF Changs that I did not enjoy. I've never had any complaints about the food or the service. It's one of my favorite restaurants. My two favorite dishes are the miso-glazed salmon and the chilean sea bass...scrumptious!! Great service, delicious food and affordable prices....what's not to love!
I highly recommend P.F. Changs.
I had a reservation made for 8pm , when arrived at the restaurant I was told that they not take reservations thru open table, I almost passed out since I had other people coming to meet us and was the one in charge of the reservations. Thankfully the lady at the from told me to at least wait 10 minutes and was able to get our party a table. Thank you. Food was good.
The Chilean Bass was terrible and chewy , also the Korean lava cake was dry, to top it off they had no vanilla ice
cream. The server was indifferent about my comments.
I made reservations on open table and when we arrived I was told by the male hostess that since after the pandemic opened back up they are not linked to open table .. therefore we did not have reservations. We had to wait.
Worst experience ever. Did not realize we were only able to eat on the patio. The reservation did not indicate that the patio was the only option.
Every table seemed to get there food even though we arrived first. We only ordered main appetizers.
This location was a disappointment - I will NEVER return.
Ridiculous. I drove all the way down there to be told by the rude little hostesses that it's been months since they no longer work with Open Table and it was a "glitch that I received a confirmation "
I will not use open table Again as I do not want another wasted trip.
With this virus going on servers should have been wearing gloves, and changing them regularly.
great food and service, big portions , cocktails wow ! lovely everything
Thank you for sharing! We'll be sure to share this with our team! We hope to see you again soon!
Horrible service. Very messy. Might not return
45 minute wait even with a reservation, despite the table being available the whole time. Food came out 15-20 minutes apart for everyone and cold, even missing ingredients of the dish.
Great food, lighting is nice, and it's energetic without feeling uneasy.
Great time with friends and family.
Thank you for sharing! We'll be sure to share this with our team! We hope to see you again soon!
This is my favorite restaurant for everyday or to go with friends.
Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!
The food was excellent and the service was even better!
My reservation was not in the system however I was seated right way. It took a little longer than expected after seating for someone to approach the table.
The great service of the server made up for it.
We got there early but they were already cleaning up with brooms etc all over the restaurant. We didn't get seated for about 5 minutes. The Server was great but overall we did not feel welcome.
We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!
Excellent food and service
WE were seated very quickly thanks to a young man name Ciphus who accommodated us with a baby. Followed by outstanding service by our waiter Devin who was just pleasant and informative with drinks and menu. But the ambiance was hot, and spot lights right over our head, adding to an uncomfortable ambiance, which I went up to the check in lobby and asked the manager if he could adjust and lower the a/c or dim the lights, he said he take care of it. Well one hour later as our desert was being given, is when they decided its time to accommodate. So that was disappointing..not fun eating a meal with a spot light over your head and ac not cooling....lets hope next time its a better experience.
Jessica was a great server! Always I am pleased with the experience
When this PF Chang’s opened years ago, it was managed by a lady named Jeanne. She ran a really great operation. While it may seem insignificant, I remember that the servers were required to ensure that plates were placed in front of guests with the PF Chang’s logo at 12 o’clock.
Little things like that aren’t so little ... in addition to keeping the brand in front of diners, it requires staff to always be vigilant in the details that create the difference from eating to dining.
Because of average or less than average experiences at PF Changs Falls location, we ceased dining there years ago but decided to give it a whirl again.
There was no greeting from the server, just going through the motions. Just two of us dining but 4-top was set for four and the two additional set ups were never cleared. The appetizer was delivered after the entree despite ordering it separately 5 minutes ahead of ordering the entrees. When I brought it up to the server, he blamed it on a busy kitchen. Rule number one, customers just want resolution and or a simple apology, not “reasons” why the things weren’t handled as they should have been. The beer I ordered from the list was not available so another had to be ordered. The lack of the server waiting on our table and checking on our needs was frustrating. My wife’s Pad Thai was horrific ... didn’t taste like a Pad Thai that either of us had ever experienced. If not MSG, there was something in it that caused her to become swollen and gave her a headache.
Needless to say, we long for the original days of the PF Chang’s quality and will not return.
Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!
Devon was awesome!
I wish I would have kept our servers name. He was excellent given we were a group of 15. He got all our orders correctly and checked on us to make sure we didn’t need anything.
You can order delivery directly from P.F. Chang's - The Falls using the Order Online button. P.F. Chang's - The Falls also offers takeout which you can order by calling the restaurant at (305) 234-2338.
P.F. Chang's - The Falls is rated 4.1 stars by 82 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.