P.F. Chang's - The Falls

4.1
82 Reviews
$30 and under
Asian

Top Tags:

Casual
Fun
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 82 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.1
food
4.1
service
4.1
ambience
4.1
value
Noise · Moderate
100% of people would recommend it to a friend
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vipSbt628
Miami
93 reviews
Dined on May 21, 2021
Overall5food5service5ambience5

Great food and service

OT
OpenTable Diner
Miami
2 reviews
Dined on May 21, 2021
Overall2food3service5ambience3

Had no Crown Royal for drinks and had trouble finding a cold beer too. That’s not good at 6:30 on a Friday evening. Food was semi warm and took about 5 minutes to get all the orders out to the table. Second time in a row with bad food quality

P.F. Chang's - The Falls
Responded on May 28, 2021

We’re sorry to read about your experience. We’d like to hear more about your experience. Could you reach out to us at our contact us page? Thanks!

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OT
OpenTable Diner
1 review
Dined on May 19, 2021
Overall5food5service5ambience5

Excelente service

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JC
vipJenniferC
Miami
12 reviews
Dined on April 20, 2021
Overall5food5service5ambience5

Love the miso glaze salmon and daughter and hubby love the Mongolian beef. Also the strawberry cucumber refresher is really good (if you like really sour stuff)
Thank you

P.F. Chang's - The Falls
Responded on May 20, 2021

Thanks for sharing your feedback with us! We look forward to seeing you again soon!

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D
Drea2445
New York Area
2 reviews
Dined on April 5, 2021
Overall1food1service1ambience1

I made 9:45 reservations and when I arrived they told us they were closing in 15 mins

AL
AndreaL
Miami
4 reviews
Dined on March 29, 2021
Overall5food4service4ambience4

Food was excellent. Outdoor dining was spaced out and felt safe and was quiet. I wish the Moscow Mule was served in a cold copper mug though.

OT
OpenTable Diner
Miami
4 reviews
Dined on March 26, 2021
Overall5food5service5ambience5

Our waiter Eric was fantastic and he did a great job to the point of making a great experience since the hostess basically treated my party like dogs just hushing me and my children away and snapping her fingers simply because I got there earlier.
Thanks Eric people like you make huge difference in this industry.

OT
OpenTable Diner
Miami
1 review
Dined on March 20, 2021
Overall3food4service2ambience3

Never had so slow service, awful experience. Would never eat there again.

s
scottp
Miami
14 reviews
Dined on March 19, 2021
Overall5food5service5ambience5

Sat outside was great.

RR
RobertoR
San Francisco
1 review
Dined on February 18, 2021
Overall3food3service1ambience3

Restaurant has undergone a much needed decor refresh which is nice. We visited on a Thursday evening for dinner @ 7:00 pm with a reservation and was seated promptly. However, when the entrees came out they only brought three of them and my sushi roll which I had ordered as my entree was not one of them. Everyone was finished eating and still no sushi roll. My husband got up to find the manager and reported the issue as the waiter was no where to be found. After several minutes sushi roll arrived (cold roll so not sure why took so long?) and server didn's ask if I needed any sauce or soy sauce. Had to ask and wait again for soy sauce. They ending up taking the roll off the bill however, the server nor manager ever said anything and manager never came over to check on us or see how we were doing. I would think if someone gets up to seek out the manager that they would come over to check to see if we ever got the roll and offer his/her apologies.

FM
FernandoM
Orlando
24 reviews
Dined on February 14, 2021
Overall5food5service5ambience5

What a great experience. I decided to bring my wife and two grandaughters for Valentines Day lunch. Everything was superb. We were promptly seated and the server Eric was great. The food was flawless. Highly recommend.

MP
MarioP
Miami
6 reviews
Dined on January 29, 2021
Overall1food4service1ambience1

We came here to celebrate our daughter’s birthday, because it was close to home. The service was terrible - the bar was terrible. We waited forever for the waiter to get our orders - it took forever for the drinks to arrive - they came one at a time. No one ever asked if we wanted refills - even of water. It was terrible. Should have gone to Bulla which is in the same shopping center. Never again.

R
vipRobert
Miami
74 reviews
Dined on January 22, 2021
Overall5food5service5ambience5

Great food and service!

AP
ArilysP
Miami
9 reviews
Dined on January 15, 2021
Overall4food4service3ambience3

Went to diner with my daughters and had a wonderful time. He checking in process was easy and we where seated right away with a reservation. We ordered the Bao appetizer and you can’t go wrong. Yummy. Our meal took a long time and my meal was upgraded. What a wonderful surprise. The Mongolian trio is awesome and a meal to definitely have.

YM
YairizetM
Miami
7 reviews
Dined on January 9, 2021
Overall5food5service5ambience5

Very happy with the service that we received! Food was delicious as always.

M
vipMike
Miami
30 reviews
Dined on January 8, 2021
Overall5food4service4ambience4

The food and service were very good, as usual. The Gin and Tonics were fabulous.

OT
OpenTable Diner
Savannah
1 review
Dined on January 8, 2021
Overall5food5service5ambience5

Great appetizer the calamari and the entree was plenty for two. It was a wonderful to enjoy a simple pleasure of life during all this craziness. The waiter was very amiable and management is making sure to comply with the safety guidelines.

BJ
vipBenJamin
Washington DC
4 reviews
Dined on November 28, 2020
Overall3food3service4ambience3

Food was average, especially when compared to other PF Chang’s. The service was pretty good.

V
vipVivianne
Miami
16 reviews
Dined on November 14, 2020
Overall5food5service5ambience5

I absolutely love this restaurant. The service is always top-notch; and the food is high quality and delicious. I've never ordered anything at PF Changs that I did not enjoy. I've never had any complaints about the food or the service. It's one of my favorite restaurants. My two favorite dishes are the miso-glazed salmon and the chilean sea bass...scrumptious!! Great service, delicious food and affordable prices....what's not to love!

I highly recommend P.F. Changs.

JC
vipJenniferC
Miami
12 reviews
Dined on November 13, 2020
Overall5food5service4ambience5

I had a reservation made for 8pm , when arrived at the restaurant I was told that they not take reservations thru open table, I almost passed out since I had other people coming to meet us and was the one in charge of the reservations. Thankfully the lady at the from told me to at least wait 10 minutes and was able to get our party a table. Thank you. Food was good.

AM
AnaM
Miami
3 reviews
Dined on September 30, 2020
Overall3food2service3ambience3

The Chilean Bass was terrible and chewy , also the Korean lava cake was dry, to top it off they had no vanilla ice
cream. The server was indifferent about my comments.

OT
vipOpenTable Diner
Miami
3 reviews
Dined on September 22, 2020
Overall1food3service1ambience1

I made reservations on open table and when we arrived I was told by the male hostess that since after the pandemic opened back up they are not linked to open table .. therefore we did not have reservations. We had to wait.

OT
vipOpenTable Diner
Orlando
6 reviews
Dined on August 3, 2020
Overall2food2service2ambience1

Worst experience ever. Did not realize we were only able to eat on the patio. The reservation did not indicate that the patio was the only option.

Every table seemed to get there food even though we arrived first. We only ordered main appetizers.

This location was a disappointment - I will NEVER return.

V
Veedee0509
1 review
Dined on June 12, 2020
Overall1food1service1ambience1

Ridiculous. I drove all the way down there to be told by the rude little hostesses that it's been months since they no longer work with Open Table and it was a "glitch that I received a confirmation "
I will not use open table Again as I do not want another wasted trip.

OT
vipOpenTable Diner
Los Angeles
9 reviews
Dined on March 15, 2020
Overall4food5service5ambience5

With this virus going on servers should have been wearing gloves, and changing them regularly.

l
viplizela
Miami
600 reviews
Dined on March 10, 2020
Overall5food5service5ambience5

great food and service, big portions , cocktails wow ! lovely everything

P.F. Chang's - The Falls
Responded on March 17, 2020

Thank you for sharing! We'll be sure to share this with our team! We hope to see you again soon!

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OT
OpenTable Diner
Washington DC
1 review
Dined on February 25, 2020
Overall1food4service1ambience3

Horrible service. Very messy. Might not return

OT
OpenTable Diner
Philadelphia
1 review
Dined on February 1, 2020
Overall1food3service1ambience2

45 minute wait even with a reservation, despite the table being available the whole time. Food came out 15-20 minutes apart for everyone and cold, even missing ingredients of the dish.

JM
JenM
1 review
Dined on January 17, 2020
Overall5food5service5ambience5

Great food, lighting is nice, and it's energetic without feeling uneasy.

DB
DellroyB
Jacksonville
23 reviews
Dined on January 16, 2020
Overall5food5service5ambience5

Great time with friends and family.

P.F. Chang's - The Falls
Responded on January 18, 2020

Thank you for sharing! We'll be sure to share this with our team! We hope to see you again soon!

Report
M
vipMarina
Miami
17 reviews
Dined on November 13, 2019
Overall5food5service5ambience5

This is my favorite restaurant for everyday or to go with friends.

P.F. Chang's - The Falls
Responded on November 25, 2019

Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

Report
IE
IvetteE
1 review
Dined on November 2, 2019
Overall5food5service5ambience5

The food was excellent and the service was even better!

OT
OpenTable Diner
1 review
Dined on October 27, 2019
Overall4food5service4ambience4

My reservation was not in the system however I was seated right way. It took a little longer than expected after seating for someone to approach the table.
The great service of the server made up for it.

RR
RamonR
Cancun
12 reviews
Dined on October 9, 2019
Overall3food3service4ambience2

We got there early but they were already cleaning up with brooms etc all over the restaurant. We didn't get seated for about 5 minutes. The Server was great but overall we did not feel welcome.

P.F. Chang's - The Falls
Responded on October 19, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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MC
vipMariaC
Miami
29 reviews
Dined on October 2, 2019
Overall5food5service5ambience5

Excellent food and service

d
vipdesilux
London
45 reviews
Dined on September 29, 2019
Overall4food4service5ambience2

WE were seated very quickly thanks to a young man name Ciphus who accommodated us with a baby. Followed by outstanding service by our waiter Devin who was just pleasant and informative with drinks and menu. But the ambiance was hot, and spot lights right over our head, adding to an uncomfortable ambiance, which I went up to the check in lobby and asked the manager if he could adjust and lower the a/c or dim the lights, he said he take care of it. Well one hour later as our desert was being given, is when they decided its time to accommodate. So that was disappointing..not fun eating a meal with a spot light over your head and ac not cooling....lets hope next time its a better experience.

KW
KantiW
Miami
9 reviews
Dined on September 29, 2019
Overall5food5service5ambience5

Jessica was a great server! Always I am pleased with the experience

MJ
vipMiamiJay
Miami
44 reviews
Dined on September 16, 2019
Overall2food2service1ambience2

When this PF Chang’s opened years ago, it was managed by a lady named Jeanne. She ran a really great operation. While it may seem insignificant, I remember that the servers were required to ensure that plates were placed in front of guests with the PF Chang’s logo at 12 o’clock.

Little things like that aren’t so little ... in addition to keeping the brand in front of diners, it requires staff to always be vigilant in the details that create the difference from eating to dining.

Because of average or less than average experiences at PF Changs Falls location, we ceased dining there years ago but decided to give it a whirl again.

There was no greeting from the server, just going through the motions. Just two of us dining but 4-top was set for four and the two additional set ups were never cleared. The appetizer was delivered after the entree despite ordering it separately 5 minutes ahead of ordering the entrees. When I brought it up to the server, he blamed it on a busy kitchen. Rule number one, customers just want resolution and or a simple apology, not “reasons” why the things weren’t handled as they should have been. The beer I ordered from the list was not available so another had to be ordered. The lack of the server waiting on our table and checking on our needs was frustrating. My wife’s Pad Thai was horrific ... didn’t taste like a Pad Thai that either of us had ever experienced. If not MSG, there was something in it that caused her to become swollen and gave her a headache.

Needless to say, we long for the original days of the PF Chang’s quality and will not return.

P.F. Chang's - The Falls
Responded on September 27, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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K
vipKix03
Miami
13 reviews
Dined on September 1, 2019
Overall5food4service5ambience5

Devon was awesome!

OT
vipOpenTable Diner
Naples
5 reviews
Dined on June 16, 2019
Overall5food5service5ambience5

I wish I would have kept our servers name. He was excellent given we were a group of 15. He got all our orders correctly and checked on us to make sure we didn’t need anything.

FAQs

You can order delivery directly from P.F. Chang's - The Falls using the Order Online button. P.F. Chang's - The Falls also offers takeout which you can order by calling the restaurant at (305) 234-2338.

P.F. Chang's - The Falls is rated 4.1 stars by 82 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.