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P.F. Chang's - Syracuse

4.3
4.3
46 Reviews
$30 and under
Dim Sum
We are an Asian & Chinese restaurant offering dine-in, takeout, to-go, delivery, and catering. Make a reservation online to dine in. Order Asian and Chinese food delivery, takeout, and catering online or through the P.F. Chang's mobile app. Let us cater the perfect feast for you - corporate office catering menus are also available. P.F. Chang’s offers a variety of signature Asian, Thai, Korean, Japanese, Mongolian, and Chinese food dishes including Chicken Lettuce Wraps, Chicken Pad Thai, Signature Lo Mein, Fried Rice, Mongolian Beef, Chang's Spicy Chicken, and Pork and Shrimp Dumplings. Order online for sushi delivery and takeout. Many gluten-free and vegetarian menu items are available. Try our seasonal cocktails and seasonal menu items.

Make a reservation

2 people

7:00 PM


Booked 2 times today

Order delivery or takeout

Other options

  • Order online

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Dim Sum, Chinese, Asian

  • Hours of operation

    Sunday - Thursday: 11:00am - 10:00pm, Friday & Saturday: 11:00am - 11:15pm

  • Phone number

    (315) 484-5159

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Catering

    Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.

  • Private party facilities

    Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.

  • Private party contact

    Manager: (315) 479-1559

  • Neighborhood

    Syracuse

  • Parking details

    Public Lot

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

What 46 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.2Food
  • 4.4Service
  • 4.2Ambience
  • 4.2Value

NoiseModerate

Sort by

Filters

  1. BR

    ByronR

    New York Area

    50 reviews

    vip
    5.0

    50 reviews

    Dined on September 26, 2022

    overall5food5service5ambience5
    Great place! Love ALL of the apps! The BBQ ribs are definitely my favorite along with the hot sake!
  2. DR

    DebR

    New York Area

    1 review

    3.0

    1 review

    Dined on September 24, 2022

    overall3food2service2ambience4
    Food all brought out at the same time. Food got cold and waiter did not care
  3. BR

    ByronR

    New York Area

    51 reviews

    vip
    5.0

    51 reviews

    Dined on September 4, 2022

    overall5food5service5ambience5
    We dined on several of their amazing apps (they’re huge btw!) while sipping sake. Service was great!
  4. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on August 25, 2022

    overall3food3service3ambience2
    The service was slow. They were out of items on the menu, and they were out of napkins. We had to ask for our silverware when the food was brought and then wait to get it. So our food sat in front of us without any way to eat the food.
  5. JA

    JohnA

    New York Area

    2 reviews

    1.0

    2 reviews

    Dined on August 24, 2022

    overall1food2service3ambience2
    Lights at the tables made you feel that you were getting interrogated. Steamed vegetable entree was basically raw with no sauce. Mongolian beef was tough
  6. GG

    GGMia

    New York Area

    12 reviews

    5.0

    12 reviews

    Dined on May 14, 2022

    overall5food4service5ambience5
    Zach our waiter went above & beyond!! He found out the it was my son graduation that he just got graduated. Most of the restaurants is fully booked but what a lovely surprise from PF Chang in Syracuse. Zach surprised my son with this special bottle candle that lights up sparkly & chocolate cake with ice cream. Zach is attentive and the best waiter that any restaurant can have.
  7. OT

    OpenTable Diner

    Charleston

    1 review

    5.0

    1 review

    Dined on May 11, 2022

    overall5food5service5ambience5
    We took our Mom for a late Mother’s Day lunch out. She loved it. Thank you
  8. AJ

    AJs1st

    New York Area

    69 reviews

    5.0

    69 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5
    Staff celebration on Mother's Day. Hard to find a place that was open and not at capacity, but this worked. Food was good, service was better.

    P.F. Chang's - SyracuseResponded on July 15, 2022Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

  9. BO

    BaumofOz

    New York Area

    3 reviews

    1.0

    3 reviews

    Dined on April 3, 2022

    overall1food2service1ambience2
    What a horrible visit. From the moment we came in, until the moment we left an hour and forty-five minutes later, it was awful. Things that happened while on this visit: Dirty dishes. We were brought our tea with dirty cups. very dirty, not like a little spot. The waitress took our appetizer order. She then took our food order. about 30 minutes later, nothing had come to the table yet. Finally, the appetizer arrived. She assured us our food was "on the way". She refilled our water, and in doing so spilled one all over the table and down my leg. She said she would be right back to clean up the spill but did not return. thirty more minutes go by, and she comes over with egg drop soup, which we did not order, and says "I'm so sorry. They are rushing your order right now." fifteen minutes later, she brings the food (we ordered the honey crispy chicken and the honey crispy shrimp). What she delivered was kung pao dishes. I asked what it was and reminded her what we ordered, and she said she would have them make us the right dishes, but at this time I said no, we would eat what she brought. At no time did a manager, or anyone check in with us. She did have the entrees removed from the bill, without me asking, but the trip was two hours, I left feeling awful about the experience, and with a still damp lag and shoe. awful.
  10. JV

    JustVT

    New York Area

    9 reviews

    5.0

    9 reviews

    Dined on February 6, 2022

    overall5food5service5ambience5
    We went with our children ages 6 and 10. They loved it and so did we. Food was delicious and service was friendly and efficient.
  11. H

    Hayden

    Las Vegas

    10 reviews

    vip
    1.0

    10 reviews

    Dined on December 14, 2021

    overall1food1service1ambience2
    I will "NEVER" go to PF Changs again. On arrival I was told they could not open the Open Table app to check our reservation. Only a Manager could do that. This was at the check in desk. We did get seated. Not sure if Open Table was aware that I was there. 6 people. 1 dinner cold, 2 dinners late in arriving and one was not what was ordered. They removed it from the bill. When it was time to pay we were told ghat we had to pay by phone using goole pay or apple pay.. They did not tell us that in advance. They do not accept cash or credit cards. I don't have either app, one person didn't have his phone. After threatening to walk out without paying, a Manger came and did accept our cards. A ruined evening. Terrible way to treat customers with out any prior notice.
  12. f

    frequentdiner

    Minneapolis

    223 reviews

    vip
    3.0

    223 reviews

    Dined on October 22, 2021

    overall3food4service2ambience3
    Food is actually quite good. The service is really substandard (one drink promptly; my wife’s drink 15 mins later; no waters until asked; then a 15 min wait for them).

    P.F. Chang's - SyracuseResponded on November 5, 2021We appreciate you taking the time to share your experience with us. We'll pass this along to our team.

  13. OT

    OpenTable Diner

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on September 21, 2021

    overall4food3service5ambience4
    They made us feel like it was our first time. Amazing experience.
  14. OT

    OpenTable Diner

    Seattle

    1 review

    1.0

    1 review

    Dined on June 16, 2021

    overall1food1service1ambience5
    We had the bartender/server and he was less then pleasant. All food came in different stages, fried rice was flavorless and took forever the ginger chicken was rubbery and slummy barley ate two pieces. Told the waiter he never apologized asked if I wanted something to go. I said yes the check and left. No apology-then made us wait for the bill so I got up to just walk out and he finally came. Use to love coming to PF Chang’s however I will never return
  15. OT

    OpenTable Diner

    Miami

    2 reviews

    1.0

    2 reviews

    Dined on May 8, 2021

    overall1food1service3ambience4
    None of our food came out at the same time, we ate in shifts. Food tasted like frozen PF Chang’s you get a Walmart. Super disappointed

    P.F. Chang's - SyracuseResponded on May 20, 2021Thanks for sharing this feedback with us, we're sorry to read this. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

  16. SA

    SusanA

    Yukon

    1 review

    4.0

    1 review

    Dined on February 15, 2020

    overall4food4service5ambience3
    The waitress was very friendly and attentive on a very busy night. The kitchen was slow getting orders out but this was Valentine weekend so not surprising. The waitress kept us updated on the status of our order which was great.
  17. OT

    OpenTable Diner

    New York Area

    17 reviews

    2.0

    17 reviews

    Dined on February 14, 2020

    overall2food2service1ambience1
    Food was awful, service was worse. Not worth the hour plus drive and the cost
  18. m

    mahonm2

    New York Area

    6 reviews

    4.0

    6 reviews

    Dined on February 14, 2020

    overall4food5service4ambience5
    Great food. It was Valentine’s Day, but didn’t feel rushed at all. Our lettuce wraps came after our meals, but that was fine. I don’t mind eating it all at once. It was delicious and the staff did great for a busy night.
  19. OT

    OpenTable Diner

    San Francisco

    12 reviews

    3.0

    12 reviews

    Dined on December 28, 2019

    overall3food3service3ambience3
    Everything was just ok. The service wasn’t great; we felt really rushed and our waiter barely checked back with us to see if we needed anything else (we did). I ordered shrimp lo mein and it was sort of blah. My husband ordered Mongolian beef and he said it was “fine” but no better than our local take out place. My daughter ordered the spicy chicken and that was the best of the three...but still nothing to write home about. I don’t think we’d choose to eat here again.

    P.F. Chang's - SyracuseResponded on January 9, 2020We are sorry to hear about your experience. We will share it with our team. If you would like to discuss your feedback with us further, please reach out to us at 480-888-3100.  Thank you!

  20. JR

    JudiR

    Stuttgart

    6 reviews

    5.0

    6 reviews

    Dined on December 26, 2019

    overall5food5service5ambience5
    Quick service and good food.

    P.F. Chang's - SyracuseResponded on January 9, 2020Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

  21. OT

    OpenTable Diner

    Las Vegas

    1 review

    5.0

    1 review

    Dined on November 30, 2019

    overall5food4service3ambience3
    Shooting at the mall and lack of info from. Staff was unfortunate
  22. OT

    OpenTable Diner

    New York Area

    5 reviews

    5.0

    5 reviews

    Dined on November 9, 2019

    overall5food5service5ambience5
    Great food with fast, friendly service!

    P.F. Chang's - SyracuseResponded on November 15, 2019Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

  23. B

    Burgher

    Miami

    39 reviews

    vip
    5.0

    39 reviews

    Dined on November 2, 2019

    overall5food5service5ambience3
    Good. Really good. Sometimes there is a difference in taste and quality from a chain - Syracuse exemplifies that difference.

    P.F. Chang's - SyracuseResponded on November 15, 2019Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

  24. SF

    SheilaF

    New York Area

    21 reviews

    vip
    4.0

    21 reviews

    Dined on October 26, 2019

    overall4food4service5ambience3
    Delicious food, very attentive server. Our table was ready when we arrived.

    P.F. Chang's - SyracuseResponded on November 1, 2019Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

  25. OT

    OpenTable Diner

    Philadelphia

    2 reviews

    5.0

    2 reviews

    Dined on October 19, 2019

    overall5food4service5ambience5
    Great food to share with the family made a great atmosphere for conversation.

    P.F. Chang's - SyracuseResponded on November 15, 2019Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

  26. JV

    JustVT

    New York Area

    9 reviews

    5.0

    9 reviews

    Dined on September 29, 2019

    overall5food5service5ambience4
    We were at the restaurant to celebrate our wedding anniversary along with our four children between the ages of 3 and 14. The service we received was friendly and attentive from start to finish. The food was great and arrived timely. Our picky kids actually enjoyed their food, and the staff even presented us with a “Happy Anniversary” card at the end of our meal signed by all of the servers.
  27. RF

    RobF

    New England

    7 reviews

    vip
    5.0

    7 reviews

    Dined on September 28, 2019

    overall5food5service5ambience5
    Always a great experience when we visit!
  28. MM

    MrMusic

    New York Area

    8 reviews

    3.0

    8 reviews

    Dined on September 14, 2019

    overall3food5service2ambience3
    Food always tastes good. Server was a bit strange, perhaps she was new. But, everything took a long time and she couldn’t seem to remember things. Also, I had made a reservation on Open Table to continue getting points on Open Table. However, the hostess wasn’t able to find the reservation because it was done online?! So much for getting points! Besides that, food was good as usual.

    P.F. Chang's - SyracuseResponded on September 17, 2019We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

  29. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 16, 2019

    overall5food4service5ambience5
    After having to wait longer than expected for our table the manager apologized and removed our appetizers from our bill. Our food was great and our server was attentive. We had a great time.
  30. DM

    DianaM

    Los Angeles

    1 review

    5.0

    1 review

    Dined on May 12, 2019

    overall5food5service5ambience5
    Mother’s day
  31. OT

    OpenTable Diner

    Toronto

    1 review

    3.0

    1 review

    Dined on April 19, 2019

    overall3food2service2ambience3
    Very long wait for food after ordering.
  32. DG

    DavidG

    New York Area

    50 reviews

    vip
    5.0

    50 reviews

    Dined on April 11, 2019

    overall5food5service5ambience4
    Good food and service
  33. S

    Stockdk

    1 review

    5.0

    1 review

    Dined on April 6, 2019

    overall5food5service5ambience5
    We reserved on Open Table and were seated right away. Service was good and the food was delicious. It’s a very pretty and clean restaurant and I can’t think of anything they could do to improve on our experience.
  34. OT

    OpenTable Diner

    New York Area

    4 reviews

    4.0

    4 reviews

    Dined on April 3, 2019

    overall4food4service5ambience4
    The food was good like all their restaurants. I always felt that the price is a little on the high side for what you get and the food selection can be more diverse! The waiter made our experience an amazing one.
  35. VO

    VirginiaO

    New York Area

    10 reviews

    4.0

    10 reviews

    Dined on March 29, 2019

    overall4food5service4ambience3
    Great food - - and if you join their rewards program there are great benefits.
  36. Y

    Yummo3323

    Philadelphia

    7 reviews

    4.0

    7 reviews

    Dined on March 3, 2019

    overall4food4service5ambience4
    Excellent service. The glassware was dirty (with specks of food attached). Lots of dust on the framed pictures just inches from our faces. Overall a positive experience, though. I am grateful for the many gluten free options.
  37. C

    jamesC

    New England

    12 reviews

    2.0

    12 reviews

    Dined on February 23, 2019

    overall2food2service3ambience2
    My wife went with a friend a while ago loved the place, so we took customers for lunch before a basketball game on Sat. Food was a lot less than expected, both rice were cold , my surf and turf was not good everybody else’s meal was very average and was similar in not thrilled The service was clearly a chain “type” model and more worried about other things than the customer Here is the thing I rarely if ever write a review or respond, I travel and entertain extensively and understand not every place is the same but honestly all in all it was more like eating at a table turning chain place. As always I leave 20+ percent tip because I believe in helping where I can but the downside is server has no idea and perhaps I encouraged lack of attention. Nothing personal but I think years of hearing the hype about P.F. Chang’s was disappointing Thanks

    P.F. Chang's - SyracuseResponded on March 2, 2019We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

  38. AD

    AlexanderD

    New York Area

    1 review

    5.0

    1 review

    Dined on February 17, 2019

    overall5food5service5ambience4
    Fantastic food every time. Waited too long for our check.
  39. OT

    OpenTable Diner

    Savannah

    3 reviews

    4.0

    3 reviews

    Dined on February 16, 2019

    overall4food5service5ambience5
    Loved how easy it was to make a reservation from the app. They say is at the selected time and we were very happy with the service
  40. OT

    OpenTable Diner

    New York Area

    6 reviews

    4.0

    6 reviews

    Dined on December 31, 2018

    overall4food5service4ambience4
    The hostess looked confused about our reservation for 8, despite a phone call earlier in the day confirming our reservation for 8 people @ 6pm. I later received notification from Open Table that we were marked as a no-show. We ordered 2 glasses of wine @ our table. One container was full, the other was not. We showed the server and she returned the half full glass back to the bar. She came back and apologized stating that the bar ran out of this brand of wine. She offered a free drink and took the other glass of wine off the bill as well. Happy that she resolved the situation, but disappointed that the bartender tried to serve us half a drink. We ordered several appetizers and 8 entrees. All of the food was excellent! There was some confusion with apps that were delivered to our table that were not ours. We were pleased with our server and our food and will happily return.

FAQs

You can order delivery directly from P.F. Chang's - Syracuse using the Order Online button. P.F. Chang's - Syracuse also offers takeout which you can order by calling the restaurant at (315) 484-5159.

P.F. Chang's - Syracuse is rated 4.3 stars by 46 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 2 times today

Order delivery or takeout

Other options

  • Order online
Google Map for P.F. Chang's - Syracuse

306 Hiawatha Blvd W, Spc H-111, Syracuse, NY 13204

Additional information

  • Neighborhood

    Syracuse

  • Hours of operation

    Sunday - Thursday: 11:00am - 10:00pm, Friday & Saturday: 11:00am - 11:15pm

  • Cuisines

    Dim Sum, Chinese, Asian

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Public Lot

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

  • Phone number

    (315) 484-5159

  • Catering

    Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.

  • Private party facilities

    Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.

  • Private party contact

    Manager: (315) 479-1559

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