P.F. Chang's - Salt Lake City

3.2
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35 Reviews
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$30 and under
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Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 35 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.2based on recent ratings
3.4
food
3.1
service
3.3
ambience
3.4
value
Noise · Moderate
50% of people would recommend it to a friend
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HS
Orlando
1 review
Dined on December 2, 2019
Overall2food3service2ambience4

When we arrived, the hostess told me that she didn't have our reservation. I told her that I made it through open table. She shrugged and said that was a different application and she doesn't look there. The table wasn't ready and she seemed inconvenienced that we used open table.

M
Portland
2 reviews
Dined on November 20, 2019
Overall5food5service5ambience5

Pretty poor. They didn’t have our reservation and we were stuck waiting for over 45 minutes for a table even though we have a reservation.

P.F. Chang's - Salt Lake City
Responded on November 26, 2019

Thank you for sharing your feedback. We'll be sure to pass this along to our team. If you would like to discuss further, please reach out to us at 480-888-3100. Thanks!

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JJ
Salt Lake City
2 reviews
Dined on November 1, 2019
Overall2food2service1ambience2

The management was very unaccommodating. We asked to move tables as we were stuck by the kitchen and there were several open. We got grief about it but finally they gave in. We had started our appetizers and the hostess was not letting us carry our plates to the new table. She was very confused on how to get our food over to our table without us or them carrying it? So she left to go talk to someone and left us at our new table for over 5 minutes with our food left at the other table. I got up and went and moved it myself and she never, ever came over! Then at the end of our night, we asked for a to-go box for our dinner. She brought the box but didn't have any utensils to scoop it with. She she went to move my napkin and grab my USED fork to scoop our dinner into the box. This was family style so we were all sharing....gross and unsanitary?! Even if it had just been my dinner it still would be have questionable. But a family style dinner being scooped up by a used utensil? And this isn't the first time they have ignored food handlers guidelines. Last time we were there, over a year ago, they placed our food at the table next to us. Realized it, picked it back up and put it on our table!! Can you say absolutely a NO NO for food handlers?

These guys like to think they are an upper class restaurant but in reality they are just a sub par chain with expensive prices. The servers are not trained to be upper class and their cleanliness and food handling is worth never going back for!

VG
Salt Lake City
1 review
Dined on October 28, 2019
Overall2food3service3ambience3

They didn’t have our reservation ready at all. The hostess was arguing with me about when I set it up (three days before.)I showed her my confirmation email. Two members of our party out of 7 didn’t show and she kept asking if they were coming. The restaurant was nearly empty so I’m not sure why it was so pertinent. We had to wait for the check for like 30 minutes.

CS
Salt Lake City
2 reviews
Dined on October 25, 2019
Overall4food4service3ambience4

Computers were down when we arrived so they didn’t have our reservation - waited a bit but not too long. Overall good service.

OT
Las Vegas
1 review
Dined on October 11, 2019
Overall5food5service4ambience5

VERY NICE!!

OT
Salt Lake City
1 review
Dined on September 16, 2019
Overall5food4service5ambience5

My family and I met for dinner!
Our server was amazing and food was great.
Thank you for all of your hard work, we will be coming back again.

OT
New York Area
1 review
Dined on September 2, 2019
Overall1food1service1ambience1

Hi, I booked a table in a restaurant which was closed when we arrived, and despite a fake confirmation of booking from Opentable.
This is barely inacceptable
Please review your process otherwise I will definitely boycott your website and I will encourage my comment any to do the same (1000 po)
I’m really furious and disappointed

P.F. Chang's - Salt Lake City
Responded on September 4, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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RG
Los Angeles
2 reviews
Dined on September 1, 2019
Overall2food2service4ambience2

Jiminy Cricket, where do I begin?! The surf & turf was extra dry, no love put into it. The app of dumplings was okay. And the floor was dirty during my 1hr stay no one bothered to sweep up the floor. They give fortune cookies after the meal and I'm not sure if it's restaurant procedure for guest to throw wrappings and cookies on the floor after receiving them, but they were everywhere and I took pictures. Seems as if every restaurant that I attend lately always forgets to sleep up, horrid!!!! The only bonus was that it was my Birthday and I received an extra dessert on the house. Thanks for that but the meal was blahhhh!!!!

P.F. Chang's - Salt Lake City
Responded on September 11, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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CM
Salt Lake City
2 reviews
Dined on July 23, 2019
Overall5food5service5ambience5

Fabulous evening. The night we were in it was quiet, it was the night before the 24th holiday, Tthey were a bit short handed but everyone made it work. The food and drinks were excellent.

JD
Philadelphia
48 reviews
Dined on July 4, 2019
Overall3food3service4ambience4

This location seemed a little off on the food quality on Kung Pao and Changes Spicy Chicken compared to other locations. Egg rolls and spring rolls were goof and consistent with other PFC location.

OT
1 review
Dined on June 14, 2019
Overall5food5service4ambience5

Made reservations and were seated right away when we arrived. Drinks were delicious and the chicken pad Thai was fantastic.

CC
Salt Lake City
1 review
Dined on May 21, 2019
Overall2food1service5ambience3

Service was great. However this is franchise food which I’m not a big fan of.

P.F. Chang's - Salt Lake City
Responded on May 27, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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TP
Orange County
6 reviews
Dined on May 17, 2019
Overall5food5service5ambience4

We were seated as soon as we arrived. The service was awesome, and the food has spoiled me for any other Chinese food. Our server, Ryan, even answered our question about the writing on the wine glasses@

c
Central Coast
7 reviews
Dined on April 28, 2019
Overall2food2service4ambience4

The food here isn’t very good. We won’t be back.

P.F. Chang's - Salt Lake City
Responded on May 3, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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DH
Orange County
1 review
Dined on April 3, 2019
Overall2food4service2ambience3

There were only 3 of us but our server couldn’t manage to bring water or a napkin for all 3. I had to go to the server station and retrieve napkins myself.

LU
Salt Lake City
17 reviews
Dined on March 25, 2019
Overall5food5service5ambience5

We went for lunch on a Monday for my birthday. What a great meal everything was perfect! I had Shrimp Melon and found it delicious along with our appetizers, wait staff and environment. Fresh food in a clean restaurant. Can't wait to go again.

JB
Salt Lake City
20 reviews
Dined on March 21, 2019
Overall5food5service5ambience5

We came for my friends birthday. She had never been before. Of course it did not disappoint! The lettuce wraps were to die for and the rest of the food and service was wonderful! Thanks as always and we will be back!

JS
Philadelphia
20 reviews
Dined on March 19, 2019
Overall4food5service4ambience3

Server was kind and helpful. There were stretches when he disappeared, which was a bit odd considering how lightly attended it was. But overall an enjoyable experience.

OT
San Francisco
3 reviews
Dined on March 1, 2019
Overall5food5service5ambience5

Always great!

OT
Salt Lake City
3 reviews
Dined on February 26, 2019
Overall3food2service5ambience4

I used to love P.F. Chang’s - but so much of the things I loved on their menu has changed. The salt n pepper calamari was replaced by the tempura calamari and it was heavy coating soaked in oil - couldn’t even eat it. No more Kung pow scallops - so sad!

I love the lettuce wraps but I can’t get those at pei wei - no need to go up to slc to this restaurant!

P.F. Chang's - Salt Lake City
Responded on March 4, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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AM
1 review
Dined on February 20, 2019
Overall2food3service1ambience3

Don’t waste your money. This place is not what it used to be. I took five people for my sisters birthday and it was such a disappointment. No one took our drink order for 15 minutes after being seated, appetizers arrived before drinks did and they were cold. Server went missing for extended periods & never check back with us. Meals tasted good, but again were not hot. Portion sizes are half what they used to be... for the same price.
P.F. Chang’s is off the list for all of us- permanently.

P.F. Chang's - Salt Lake City
Responded on March 4, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
CS
Jacksonville
1 review
Dined on February 12, 2019
Overall5food4service4ambience5

Good place to have dinner at a reasonable price. We all had a good time and the food was amazing

LF
Salt Lake City
4 reviews
Dined on February 7, 2019
Overall5food5service5ambience5

Love PFC! Food was excellent, but a little overpriced. If it were a little more affordable, would eat there more often.

KM
Salt Lake City
1 review
Dined on February 6, 2019
Overall4food4service4ambience4

Dinner before a play

RJ
St. Louis
24 reviews
Dined on February 4, 2019
Overall4food3service4ambience4

Ate here two nights, first night was great the second not so much. Food cold, hot tea cold.

C
Adelaide / SA
5 reviews
Dined on February 1, 2019
Overall4food5service5ambience3

Great food and service! The table we were at was like next to the kitchen so it was kind of noisy and awkward.

OT
1 review
Dined on January 26, 2019
Overall5food5service5ambience5

This restaurant is a fantastic choice for a special occasion! It was fast, within 15 minutes of ordering our food it was served to us. Fast workers made the experience all the better.

XJ
Salt Lake City
5 reviews
Dined on December 16, 2018
Overall5food4service5ambience4

Great food as always! Our server did a great job taking care of our needs!

OT
San Francisco
2 reviews
Dined on December 13, 2018
Overall5food5service5ambience4

Good. Would be great if it had free parking.

MM
1 review
Dined on December 13, 2018
Overall4food5service5ambience3

Made a reservation and we were seated promptly when we arrived. Service and food were excellent

PS
Salt Lake City
4 reviews
Dined on December 11, 2018
Overall3food3service1ambience3

The Food was just ok, so many others Chinese restaurant tasted much better. The service wasn’t very good with a young gen, serving much older clients, everything was in a rushing mode. Will not wasted times and money going there again, not worth it.

DJ
1 review
Dined on November 29, 2018
Overall4food4service3ambience4

We were there just in time for the Happy Hour Dim Sums!
Awesome prices!
Thank you & they were awesome!
Our dinner was very good & the only complaint I would make , was that They were very busy.
Our waiter wasn't very tentative.
The overall, the food was AWESOME!!

Thank You!!!

LR
Salt Lake City
5 reviews
Dined on October 18, 2018
Overall4food4service4ambience4

We had a very good meal at this location. The service was good, as well.

OT
Salt Lake City
1 review
Dined on October 7, 2018
Overall3food4service5ambience3

The floor was sticky everywhere. Both of our menus were dirty. Service was great.