P.F. Chang's - St. Charles

3.7
80 Reviews
$30 and under
Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 80 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.7based on recent ratings
4.0
food
3.8
service
3.9
ambience
3.7
value
Noise · Moderate
100% of people would recommend it to a friend
Sort by
Filters
AL
AnthonyL
St. Louis
10 reviews
Dined on March 26, 2021
Overall4food4service3ambience5

We have always loved PF Chang’s. The service was bad. Wrong food, incomplete order, drinks incorrect..... hopefully they work this out!

JS
JeannineS
St. Louis
2 reviews
Dined on January 7, 2021
Overall5food5service5ambience5

Great evening.

OT
OpenTable Diner
St. Louis
1 review
Dined on January 6, 2021
Overall2food3service3ambience2

They did not have our reservation and said they no longer booked with open table. After much discussion the manager finally sat us.

KB
vipKimB
St. Louis
21 reviews
Dined on January 1, 2021
Overall4food5service3ambience5

The food was delicious and priced well, but the service isn’t as attentive as we like.

a
vipamyd
San Francisco
5 reviews
Dined on December 28, 2020
Overall1food1service1ambience1

Awful. It was so disappointing. I’m a huge fan of this chain have eaten it over 100 of them. The service was awful. The kids food came out last night completely wrong. They filled or iced tea halfway up. The whole thing was just awful.

OT
OpenTable Diner
St. Louis
11 reviews
Dined on December 24, 2020
Overall5food5service4ambience5

This may now be our Christmas Eve tradition.

RO
vipRyanO
St. Louis
22 reviews
Dined on December 24, 2020
Overall5food5service5ambience5

Food is always very fresh. Very tasty dishes of Mongolian Beef and Chinese steak dish. Very good!

JT
JeffT
St. Louis
5 reviews
Dined on December 19, 2020
Overall5food5service5ambience5

We eat at Pf Chang every couple of weeks. Food is always consistent no matter which restaurant we visit.

l
lesthom
Memphis/West TN
2 reviews
Dined on December 18, 2020
Overall5food5service5ambience5

Atmosphere was great and food delicious. Service was very good also. My husband had salmon and I had salt and pepper prawns and we both were very well pleased with our meals. It was a great experience.

OT
OpenTable Diner
Las Vegas
1 review
Dined on December 11, 2020
Overall4food3service5ambience5

Experience was great but I ordered the pepper steak and it was way too salty. I always loved it before, but this time only ate a few bites and took the rest home, but it will probably go in the trash.

D
Disappointed
St. Louis
3 reviews
Dined on November 29, 2020
Overall1food1service1ambience1

OpenTable takes a reservation and confirms for a restaurant that is CLOSED? (When all the other restaurants surrounding it are open.) Really - a national chain no less. Then asks for a review.

EA
EstellaA
1 review
Dined on November 22, 2020
Overall4food4service4ambience4

This was my family and I first time going it’s was for my birthday. The overall experience was good my food was a little cold though.

OT
OpenTable Diner
1 review
Dined on November 11, 2020
Overall1food1service1ambience1

Not your typical PF Changs. Food was awful and poorly cooked. Service was friendly, but extremely inattentive.

OT
OpenTable Diner
St. Louis
11 reviews
Dined on November 7, 2020
Overall5food5service4ambience3

Seating in the back area feels like you’re detached from the restaurant. Atmosphere back there isn’t as good.

PS
vipPeggyS
St. Louis
8 reviews
Dined on November 2, 2020
Overall5food5service5ambience5

This was a great little quiet spot for a date night dinner.

RH
RonH
St. Louis
6 reviews
Dined on October 23, 2020
Overall3food3service3ambience3

Had a reservation and did not seat us even close to our reservation time. Service was also very slow with limited seating due to Covid. Didn’t have some items I wanted to order. Was not a good experience.

GE
GandE
St. Louis
16 reviews
Dined on April 20, 2019
Overall4food4service4ambience4

Food and service was great as usual. One of the Hostess' was wearing a necklace that said "Bite Me". Don't think that's appropriate for a PF Chang's. Maybe Bar Louie across the street.

JG
JeannieG
St. Louis
6 reviews
Dined on April 12, 2019
Overall4food5service2ambience4

Food was excellent, service not so good. Took a while for someone to serve us and when food came my husbands was wrong dinner. Took away and served did come back and apologize but had to wait a while while I ate mine. When came to pay bill they had charged for wrong meal plus the right one! Told server he changed but really no good apology. Disappointed

T
Tylami
St. Louis
28 reviews
Dined on April 1, 2019
Overall5food5service5ambience5

The service that Jacob provided was awesome! As always, the food was fantastic!!

SL
SLD22
St. Louis
45 reviews
Dined on March 30, 2019
Overall5food5service5ambience5

Very good as usual. Our server was excellent - attentive without being intrusive.

MM
MawMaw
Hawaii
7 reviews
Dined on March 25, 2019
Overall4food5service3ambience5

We were seated and then ignored. We were ready to get up and leave when a server finally arrived. She apologized for the wait and offered to cover the cost of the soups we ordered. We have never experienced this at PF Chang's before. It was a Monday evening and there were only 9 other tables with people in the entire restaurant. There was no excuse for being ignored.

JC
JohnC
St. Louis
8 reviews
Dined on March 23, 2019
Overall3food4service2ambience4

Waitress was less than acceptable. My wife ended up not getting the protein nor sauce on her order and after getting the manager involved things were taken care of. The waitress snubbed us the rest of the evening we were there so we dealt with the manager. Not a great first experience at PF Cs for my wife for sure.

DJ
DianaJ
Nashville
1 review
Dined on March 16, 2019
Overall2food3service2ambience2

Reservation wasn't ready at given time. Only had to wait about 5 mins longer, though. Didn't get silverware...had to ask. Drink was wrong. My food was burnt. Husband's was good. We didn't have time to send it back my food. Wait was a but long for the food...maybe about 20 min. Overall, not terrible, but I don't think we'll be back anytime soon.

P.F. Chang's - St. Charles
Responded on March 19, 2019

Thanks for this feedback. We'll be sure that your comments are shared with our leadership team. We're sorry that this was your experience and hope that you'll be back soon for a better experience. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

Report
LB
vipLoriB
St. Louis
3 reviews
Dined on March 9, 2019
Overall2food2service3ambience3

While we had reservations it seemed a little chaotic! There was people complaining of wait time however the young lady that was checking guest in was very pleasant and was getting people seated quickly as possible. Once seated It took us 45 mins to receive our food and when finally did our chicken in our fried rice was way over cooked. Overall it was a good experience and we would definitely come back

P.F. Chang's - St. Charles
Responded on March 19, 2019

Thanks for sharing this. We're sorry to see that your visit was not a good one! We'll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

Report
MP
MelissaP
St. Louis
4 reviews
Dined on March 9, 2019
Overall5food5service5ambience5

Always a wonderful experience and great food.

J
Johnny5
St. Louis
2 reviews
Dined on March 8, 2019
Overall3food3service4ambience4

The food at PF Changs is usually pretty good but we didn't seem to get a lot for the money this time around. The chicken curry was mostly vegetables and a little bland. Mongolian beef was very sparse. Had to ask for enough rice to serve 2 people. Wasn't bad but wasn't great either.

A
Annep
St. Louis
1 review
Dined on February 22, 2019
Overall5food5service5ambience5

Good food and good service

SB
SandyB
Naples
1 review
Dined on February 18, 2019
Overall5food5service5ambience5

I met a friend for lunch and it was the perfect spot. We were able to sit and talk as long as we wanted. The service was outstanding and the food was as well.

BB
vipBBBBBecca
Nashville
19 reviews
Dined on February 17, 2019
Overall5food5service5ambience5

One of our favorite go-to's for a reliably great meal in a nice atmosphere. The fact that they accept reservations on OpenTable makes it even more appealing and convenient. And you can never go wrong with the chicken lettuce wraps as a starter or a meal. Service is always great and it's a great place for a meal with friends or a date night.

LI
LifeIsShortEatWell
St. Louis
2 reviews
Dined on February 16, 2019
Overall5food5service5ambience5

It was a very busy Saturday night, and with our Open Table reservation we were seated immediately. Service was quick and food was delicious especially the crispy honey chicken. Parking is difficult on busy evenings, but there is free valet service if you don’t mind waiting.

GD
GaryD
St. Louis
11 reviews
Dined on February 16, 2019
Overall4food5service2ambience4

Food took an hour to arrive. Had trouble getting a receipt with details of the meal. Waiter was confusing. With the total meal and gift card.

PC
PamC
St. Louis
9 reviews
Dined on February 16, 2019
Overall2food2service2ambience2

Seated at a table that was not ready, floor was sticky. We had to ask for utensils. Price for whole meal including drinks was a little pricey for two. The Mongolian beef was way too chewy.

P.F. Chang's - St. Charles
Responded on March 4, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
G
vipGreg1424
St. Louis
7 reviews
Dined on February 9, 2019
Overall5food4service5ambience5

Food overall good. A couple dishes over cooked.

C
Chad
Chicago
3 reviews
Dined on February 9, 2019
Overall3food4service4ambience4

Hostess staff are incompetent and do not understand how the FOH of a restaurant works. You cannot buy service in this area. Food is pF Chang’s quality. Lettuce wraps are always on point. Our sever did a wonderful job. Things out his control, timeliness of service from bar and food runners delivered sushi but didn’t provide chop sticks.

OT
OpenTable Diner
1 review
Dined on February 8, 2019
Overall5food5service5ambience5

The food was on par as always. Best Moscow Mules! Love love loved the coconut pineapple ice cream!

E
vipExcellence
St. Louis
26 reviews
Dined on February 8, 2019
Overall3food5service2ambience5

The food was very good, as usual, but the service was very slow. It took quite some time to be served our entrees. Always impressed on how well they manage reservations on Open Table. We have never had to wait for our table.

OT
vipOpenTable Diner
St. Louis
1 review
Dined on February 2, 2019
Overall2food3service2ambience4

Not good service at all.

P.F. Chang's - St. Charles
Responded on February 4, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
OT
OpenTable Diner
7 reviews
Dined on February 2, 2019
Overall5food5service5ambience5

Catching up with friends & enjoying a great meal. Jacob was great & allowed us to take our time to enjoy friends & dinner experience.

MP
MelissaP
St. Louis
4 reviews
Dined on February 1, 2019
Overall5food5service5ambience5

Always wonderful service, excellent food and a great atmosphere.

K
vipKareh4
40 reviews
Dined on January 26, 2019
Overall3food3service4ambience4

Even though we had a reservation it took us at least 30 minutes to be seated. Service was pretty good, but the food was mediocre. Spicy is not spicy, fried rice is $5.50 extra.

FAQs

You can order delivery directly from P.F. Chang's - St. Charles using the Order Online button. P.F. Chang's - St. Charles also offers takeout which you can order by calling the restaurant at (636) 410-7800.

P.F. Chang's - St. Charles is rated 3.7 stars by 80 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.