P.F. Chang's - St. Charles

4.1
63 reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
Asian
Dined here? Add a quick review...

Rate your experience

Restaurants you may also like

View all

About

P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
Dining Style
Casual Dining
icon/ic_cuisineCreated with Sketch.
Cuisines
Asian, Chinese, Sushi
icon/ic_clockCreated with Sketch.
Hours of operation
Sunday - Thursday: 11:00am - 10:00pm, Friday & Saturday: 11:00am - 11:00pm
icon/ic_phoneCreated with Sketch.
Phone number
(636) 410-7800
icon/ic_new_windowCreated with Sketch.
icon/ic_paymentCreated with Sketch.
Payment options
AMEX, Discover, MasterCard, Visa
icon/ic_dress_codeCreated with Sketch.
Dress code
Casual Dress
icon/ic_private_diningCreated with Sketch.
Private party facilities
Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.
icon/ic_contactCreated with Sketch.
Private party contact
Manager: (636) 410-7800
icon/ic_cateringCreated with Sketch.
Catering
Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.
icon/ic_neighborhoodCreated with Sketch.
Neighborhood
Additional
Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Menu, Happy Hour, Non-Smoking, Outdoor dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine
What 63 People Are SayingWrite a review
Overall ratings and reviews
4.1based on recent ratings
4.4
food
4.1
service
4.3
ambience
4.0
value
Noise · Moderate
86% of people would recommend it to a friend
5
4
3
2
1
Sort by
Newest
Filters
GG
St. Louis
10 reviews
Dined 5 days ago
Overall 4food 4service 4ambience 4

Food and service was great as usual. One of the Hostess' was wearing a necklace that said "Bite Me". Don't think that's appropriate for a PF Chang's. Maybe Bar Louie across the street.

Report
Helpful
JG
St. Louis
1 review
Dined on April 12, 2019
Overall 4food 5service 2ambience 4

Food was excellent, service not so good. Took a while for someone to serve us and when food came my husbands was wrong dinner. Took away and served did come back and apologize but had to wait a while while I ate mine. When came to pay bill they had charged for wrong meal plus the right one! Told server he changed but really no good apology. Disappointed

Report
Helpful
T
St. Louis
23 reviews
Dined on April 1, 2019
Overall 5food 5service 5ambience 5

The service that Jacob provided was awesome! As always, the food was fantastic!!

Report
Helpful
S
St. Louis
41 reviews
Dined on March 30, 2019
Overall 5food 5service 5ambience 5

Very good as usual. Our server was excellent - attentive without being intrusive.

Report
Helpful
MM
Hawaii
4 reviews
Dined on March 25, 2019
Overall 4food 5service 3ambience 5

We were seated and then ignored. We were ready to get up and leave when a server finally arrived. She apologized for the wait and offered to cover the cost of the soups we ordered. We have never experienced this at PF Chang's before. It was a Monday evening and there were only 9 other tables with people in the entire restaurant. There was no excuse for being ignored.

Report
Helpful
JC
St. Louis
6 reviews
Dined on March 23, 2019
Overall 3food 4service 2ambience 4

Waitress was less than acceptable. My wife ended up not getting the protein nor sauce on her order and after getting the manager involved things were taken care of. The waitress snubbed us the rest of the evening we were there so we dealt with the manager. Not a great first experience at PF Cs for my wife for sure.

Report
Helpful
DJ
Nashville
1 review
Dined on March 16, 2019
Overall 2food 3service 2ambience 2

Reservation wasn't ready at given time. Only had to wait about 5 mins longer, though. Didn't get silverware...had to ask. Drink was wrong. My food was burnt. Husband's was good. We didn't have time to send it back my food. Wait was a but long for the food...maybe about 20 min. Overall, not terrible, but I don't think we'll be back anytime soon.

P.F. Chang's - St. Charles
Responded on March 19, 2019

Thanks for this feedback. We'll be sure that your comments are shared with our leadership team. We're sorry that this was your experience and hope that you'll be back soon for a better experience. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

Report
Helpful
LB
St. Louis
1 review
Dined on March 9, 2019
Overall 2food 2service 3ambience 3

While we had reservations it seemed a little chaotic! There was people complaining of wait time however the young lady that was checking guest in was very pleasant and was getting people seated quickly as possible. Once seated It took us 45 mins to receive our food and when finally did our chicken in our fried rice was way over cooked. Overall it was a good experience and we would definitely come back

P.F. Chang's - St. Charles
Responded on March 19, 2019

Thanks for sharing this. We're sorry to see that your visit was not a good one! We'll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

Report
Helpful
J
St. Louis
2 reviews
Dined on March 8, 2019
Overall 3food 3service 4ambience 4

The food at PF Changs is usually pretty good but we didn't seem to get a lot for the money this time around. The chicken curry was mostly vegetables and a little bland. Mongolian beef was very sparse. Had to ask for enough rice to serve 2 people. Wasn't bad but wasn't great either.

Report
Helpful
A
St. Louis
1 review
Dined on February 22, 2019
Overall 5food 5service 5ambience 5

Good food and good service

Report
Helpful
SB
Naples
1 review
Dined on February 18, 2019
Overall 5food 5service 5ambience 5

I met a friend for lunch and it was the perfect spot. We were able to sit and talk as long as we wanted. The service was outstanding and the food was as well.

Report
Helpful
BB
Nashville
16 reviews
Dined on February 17, 2019
Overall 5food 5service 5ambience 5

One of our favorite go-to's for a reliably great meal in a nice atmosphere. The fact that they accept reservations on OpenTable makes it even more appealing and convenient. And you can never go wrong with the chicken lettuce wraps as a starter or a meal. Service is always great and it's a great place for a meal with friends or a date night.

Report
Helpful
LI
St. Louis
2 reviews
Dined on February 16, 2019
Overall 5food 5service 5ambience 5

It was a very busy Saturday night, and with our Open Table reservation we were seated immediately. Service was quick and food was delicious especially the crispy honey chicken. Parking is difficult on busy evenings, but there is free valet service if you don’t mind waiting.

Report
Helpful
GD
St. Louis
6 reviews
Dined on February 16, 2019
Overall 4food 5service 2ambience 4

Food took an hour to arrive. Had trouble getting a receipt with details of the meal. Waiter was confusing. With the total meal and gift card.

Report
Helpful
PC
St. Louis
6 reviews
Dined on February 16, 2019
Overall 2food 2service 2ambience 2

Seated at a table that was not ready, floor was sticky. We had to ask for utensils. Price for whole meal including drinks was a little pricey for two. The Mongolian beef was way too chewy.

P.F. Chang's - St. Charles
Responded on March 4, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
Helpful
G
St. Louis
3 reviews
Dined on February 9, 2019
Overall 5food 4service 5ambience 5

Food overall good. A couple dishes over cooked.

Report
Helpful
C
Chicago
2 reviews
Dined on February 9, 2019
Overall 3food 4service 4ambience 4

Hostess staff are incompetent and do not understand how the FOH of a restaurant works. You cannot buy service in this area. Food is pF Chang’s quality. Lettuce wraps are always on point. Our sever did a wonderful job. Things out his control, timeliness of service from bar and food runners delivered sushi but didn’t provide chop sticks.

Report
Helpful
OT
1 review
Dined on February 8, 2019
Overall 5food 5service 5ambience 5

The food was on par as always. Best Moscow Mules! Love love loved the coconut pineapple ice cream!

Report
Helpful
E
Chicago
17 reviews
Dined on February 8, 2019
Overall 3food 5service 2ambience 5

The food was very good, as usual, but the service was very slow. It took quite some time to be served our entrees. Always impressed on how well they manage reservations on Open Table. We have never had to wait for our table.

Report
Helpful
OT
St. Louis
1 review
Dined on February 2, 2019
Overall 2food 3service 2ambience 4

Not good service at all.

P.F. Chang's - St. Charles
Responded on February 4, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
Helpful
OT
3 reviews
Dined on February 2, 2019
Overall 5food 5service 5ambience 5

Catching up with friends & enjoying a great meal. Jacob was great & allowed us to take our time to enjoy friends & dinner experience.

Report
Helpful
MP
St. Louis
1 review
Dined on February 1, 2019
Overall 5food 5service 5ambience 5

Always wonderful service, excellent food and a great atmosphere.

Report
Helpful
K
14 reviews
Dined on January 26, 2019
Overall 3food 3service 4ambience 4

Even though we had a reservation it took us at least 30 minutes to be seated. Service was pretty good, but the food was mediocre. Spicy is not spicy, fried rice is $5.50 extra.

Report
Helpful
TS
St. Louis
1 review
Dined on January 26, 2019
Overall 1food 1service 1ambience 1

Arrived early 608 for a 630 reservation; waited until 642 to inquire about my reservation and she said she never did open table reservations. The hostest told me to wait another 20 minutes for a table. Two larger parties of 4 & 6 were already seated. We were forgotten, pasted over. Spoke to the manager she had no empathy and tried to patronize me with stating I had only waited 12 minutes after my reservation. We left angry, hungry and disappointed in their staff and in the wasted time, energy and money, baby sitter arrangements we had made for our date night. Don't waste your time. :( boo!

Report
Helpful
OT
1 review
Dined on January 24, 2019
Overall 5food 5service 5ambience 5

Very nice time with my favorite wife. 😀

Report
Helpful
LF
San Diego
5 reviews
Dined on January 18, 2019
Overall 5food 5service 5ambience 5

Great food, outstanding service. Only wish Happy Hour would go to 6:30 PM instead of 6:00 PM. With work people hard to get there in time to participate!

Report
Helpful
EK
Chicago
173 reviews
Dined on January 16, 2019
Overall 5food 5service 5ambience 5

The waitress was very knowledgeable and explained how to have chicken dish without being deep fried. It was a great healthier option I truly enjoyed.

Report
Helpful
V
St. Louis
6 reviews
Dined on January 8, 2019
Overall 5food 5service 5ambience 4

Our food was very tasty and the service was outstanding. we shared t
three appetizers and were very full. The food was hot and appealing.t

Good job P F Changs will definitely return

Report
Helpful
T
St. Louis
24 reviews
Dined on January 7, 2019
Overall 5food 5service 5ambience 5

My server was professional and pleasant. I tried the Wok Charred Brussel Sprouts for the first time...Amazing!!!

Report
Helpful
TS
1 review
Dined on January 6, 2019
Overall 5food 5service 5ambience 4

We adored our lobster avocado roll. It was so good, we almost ordered another one. The hot and sour soup was my least favorite, the soup was too thick and rich. Also a "bowl of soup" serves 4. We always get the lettuce wraps and they were good!

Report
Helpful
OT
1 review
Dined on January 5, 2019
Overall 4food 4service 4ambience 5

Great food, cocktails are mediocre.

Report
Helpful
OT
St. Louis
1 review
Dined on January 4, 2019
Overall 5food 5service 5ambience 5

Waiter was amazing, booth like I requested

Report
Helpful
SJ
1 review
Dined on December 31, 2018
Overall 4food 4service 3ambience 4

Food was really good but, they ran out of beef. The wait to get your food was pretty long but, I will go back because I really liked what I had.

Report
Helpful
P
St. Louis
44 reviews
Dined on December 29, 2018
Overall 3food 2service 3ambience 4

My mother and I generally love PF Chang's wonton soup - full of good stuff and flavor. however, it seemed like someone had dumped some hot oil into it - it was hot without any additional spicy flavor and had very few wontons. we asked our waitress about it (when we were almost done eating - she had not checked on us until then) and she said she would talk to the kitchen, but she never came back. quite disappointing.

Report
Helpful
6
St. Louis
22 reviews
Dined on December 29, 2018
Overall 5food 5service 5ambience 5

Great as usual. We arrived about 15 minutes early and we were seated right away

Report
Helpful
PA
1 review
Dined on December 29, 2018
Overall 2food 4service 3ambience 3

Open table is on a different computer. Did not honor reservation that was made. Waited for a table with those that did not have a reservation. Service was good after wait. Will not return due to not honoring reservation that was made with open table.

Report
Helpful
OT
St. Louis
4 reviews
Dined on December 24, 2018
Overall 4food 5service 5ambience 4

Everything was great with the exception of wait time. Booked a 7:45 time took nearly an additional half hour to actually be seated.

Report
Helpful
HV
1 review
Dined on December 24, 2018
Overall 1food 1service 1ambience 1

They had no record of open table reservation. Said they don’t use it. Waited over an hour for table. Waitress horrible took almost an hour for sushi... they when she bought it no silver ware and it took another 20 minutes good thing the food was already cold. Never bought our beer the bartender had too. Over all terrible. We will never be back.

P.F. Chang's - St. Charles
Responded on December 28, 2018

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
Helpful
MD
St. Louis
1 review
Dined on December 24, 2018
Overall 1food 3service 2ambience 4

Open table reservations meant nothing. When we got there we are along with several other parties were just told to wait as you would normally wait because they had no seating available. We went across the street and had a great meal. Two previous experiences were mediocre at best regarding food quality and service. Not up to PF Chang standards by any means. As of now this was the third strike. They’re out.

P.F. Chang's - St. Charles
Responded on December 28, 2018

We are sorry to see this! We would like to reach out to you about your visit. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
Helpful
NB
St. Louis
1 review
Dined on December 24, 2018
Overall 1food 2service 3ambience 4

Took 45 mins to be seated and another hour to get our semi warm food. Not very happy with the overall service.

P.F. Chang's - St. Charles
Responded on December 28, 2018

We are sorry to see this! We would like to reach out to you about your visit. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
Helpful
1
2