P.F. Chang's - St. Charles
Reservation wasn't ready at given time. Only had to wait about 5 mins longer, though. Didn't get silverware...had to ask. Drink was wrong. My food was burnt. Husband's was good. We didn't have time to send it back my food. Wait was a but long for the food...maybe about 20 min. Overall, not terrible, but I don't think we'll be back anytime soon.
While we had reservations it seemed a little chaotic! There was people complaining of wait time however the young lady that was checking guest in was very pleasant and was getting people seated quickly as possible. Once seated It took us 45 mins to receive our food and when finally did our chicken in our fried rice was way over cooked. Overall it was a good experience and we would definitely come back
The food at PF Changs is usually pretty good but we didn't seem to get a lot for the money this time around. The chicken curry was mostly vegetables and a little bland. Mongolian beef was very sparse. Had to ask for enough rice to serve 2 people. Wasn't bad but wasn't great either.
Good food and good service
I met a friend for lunch and it was the perfect spot. We were able to sit and talk as long as we wanted. The service was outstanding and the food was as well.
One of our favorite go-to's for a reliably great meal in a nice atmosphere. The fact that they accept reservations on OpenTable makes it even more appealing and convenient. And you can never go wrong with the chicken lettuce wraps as a starter or a meal. Service is always great and it's a great place for a meal with friends or a date night.
It was a very busy Saturday night, and with our Open Table reservation we were seated immediately. Service was quick and food was delicious especially the crispy honey chicken. Parking is difficult on busy evenings, but there is free valet service if you don’t mind waiting.
Food took an hour to arrive. Had trouble getting a receipt with details of the meal. Waiter was confusing. With the total meal and gift card.
Seated at a table that was not ready, floor was sticky. We had to ask for utensils. Price for whole meal including drinks was a little pricey for two. The Mongolian beef was way too chewy.
Food overall good. A couple dishes over cooked.
Hostess staff are incompetent and do not understand how the FOH of a restaurant works. You cannot buy service in this area. Food is pF Chang’s quality. Lettuce wraps are always on point. Our sever did a wonderful job. Things out his control, timeliness of service from bar and food runners delivered sushi but didn’t provide chop sticks.
The food was on par as always. Best Moscow Mules! Love love loved the coconut pineapple ice cream!
The food was very good, as usual, but the service was very slow. It took quite some time to be served our entrees. Always impressed on how well they manage reservations on Open Table. We have never had to wait for our table.
Not good service at all.
Catching up with friends & enjoying a great meal. Jacob was great & allowed us to take our time to enjoy friends & dinner experience.
Always wonderful service, excellent food and a great atmosphere.
Even though we had a reservation it took us at least 30 minutes to be seated. Service was pretty good, but the food was mediocre. Spicy is not spicy, fried rice is $5.50 extra.
Arrived early 608 for a 630 reservation; waited until 642 to inquire about my reservation and she said she never did open table reservations. The hostest told me to wait another 20 minutes for a table. Two larger parties of 4 & 6 were already seated. We were forgotten, pasted over. Spoke to the manager she had no empathy and tried to patronize me with stating I had only waited 12 minutes after my reservation. We left angry, hungry and disappointed in their staff and in the wasted time, energy and money, baby sitter arrangements we had made for our date night. Don't waste your time. :( boo!
Very nice time with my favorite wife. 😀
Great food, outstanding service. Only wish Happy Hour would go to 6:30 PM instead of 6:00 PM. With work people hard to get there in time to participate!
The waitress was very knowledgeable and explained how to have chicken dish without being deep fried. It was a great healthier option I truly enjoyed.
Our food was very tasty and the service was outstanding. we shared t
three appetizers and were very full. The food was hot and appealing.t
Good job P F Changs will definitely return
My server was professional and pleasant. I tried the Wok Charred Brussel Sprouts for the first time...Amazing!!!
We adored our lobster avocado roll. It was so good, we almost ordered another one. The hot and sour soup was my least favorite, the soup was too thick and rich. Also a "bowl of soup" serves 4. We always get the lettuce wraps and they were good!
Great food, cocktails are mediocre.
Waiter was amazing, booth like I requested
Food was really good but, they ran out of beef. The wait to get your food was pretty long but, I will go back because I really liked what I had.
My mother and I generally love PF Chang's wonton soup - full of good stuff and flavor. however, it seemed like someone had dumped some hot oil into it - it was hot without any additional spicy flavor and had very few wontons. we asked our waitress about it (when we were almost done eating - she had not checked on us until then) and she said she would talk to the kitchen, but she never came back. quite disappointing.
Great as usual. We arrived about 15 minutes early and we were seated right away
Open table is on a different computer. Did not honor reservation that was made. Waited for a table with those that did not have a reservation. Service was good after wait. Will not return due to not honoring reservation that was made with open table.
Everything was great with the exception of wait time. Booked a 7:45 time took nearly an additional half hour to actually be seated.
They had no record of open table reservation. Said they don’t use it. Waited over an hour for table. Waitress horrible took almost an hour for sushi... they when she bought it no silver ware and it took another 20 minutes good thing the food was already cold. Never bought our beer the bartender had too. Over all terrible. We will never be back.
Open table reservations meant nothing. When we got there we are along with several other parties were just told to wait as you would normally wait because they had no seating available. We went across the street and had a great meal. Two previous experiences were mediocre at best regarding food quality and service. Not up to PF Chang standards by any means. As of now this was the third strike. They’re out.
Took 45 mins to be seated and another hour to get our semi warm food. Not very happy with the overall service.
Everyone’s food came quickly and correctly except one person. It took them about 15 minutes to get their food after everything else was delivered
Out of all the places to eat I decided we would take our 9 co workers for our Holiday Lunch to PF Changs. The entire experience was not good. We spent a lot of money and I made our reservation on open dining which did not even connect to the restaurant and they did not have our reservation. The service was not great they put us in the bar it took hours to get served we were there for 3 hours. Very disappointed.
Service was sub-par from the start/host to the very end. We made a reservation that was useless. We waited just as long for a table as those that walked in after us without a reservation. Sadly it was hard to miss considering how close we sat to the entrance. Consistently throughout dinner we had to wait for drinks from the bar.... including the last that was ordered before desert and arrived after the check.
It was an overall very good experience.
Booked a table at pf changs through opentable for my anniversary. FANTASTIC EXPERIENCE. Lots of restaurants in a little part of town, so I recommend getting there a few minutes early to park. Great place to eat
Had a reservation at 7, at 7:35 we left because we were never seated