P.F. Chang's - Richmond

4.4
138 Reviews
$30 and under
Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 138 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.2
food
4.4
service
4.2
ambience
4.1
value
Noise · Moderate
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HJ
HatcherJ
Richmond
4 reviews
Dined on January 8, 2022
Overall3food1service3ambience3

The buda feast was bland and the Peking Duck was cold and over priced

OT
vipOpenTable Diner
Richmond
1 review
Dined on January 7, 2022
Overall2food2service3ambience4

Food was just ok and the fried rice did not taste the same as previous visits!

LS
LisaS
Philadelphia
1 review
Dined on December 28, 2021
Overall2food2service3ambience3

The Honey chicken dish was not very good at our table. It tasted sour and not sweet at all. We normally really like PF Chang’s but the last few times we have been there there as been a problem. Before we waited over an hour & a half and still didn’t receive our dinner. I hope they get things together before we come back. The manager did take the Honey Chicken off our bill since they just couldn’t eat it.

OT
vipOpenTable Diner
Richmond
5 reviews
Dined on December 24, 2021
Overall5food5service5ambience5

Great experience, great food and great drinks. Service was excellent, as always.

ST
StanleyT
Richmond
1 review
Dined on December 24, 2021
Overall5food5service5ambience5

Christmas Eve family dinner

AS
AnnaS
Dallas
2 reviews
Dined on December 4, 2021
Overall1food4service1ambience1

We arrived for our reservation and was made to wait while four other groups were seated. We waited to be seated for two people, then I just told them we’ll sit at the bar. The bartenders were the best part of our experience.

MC
MCH2004
Richmond
3 reviews
Dined on December 3, 2021
Overall3food2service4ambience5

The waitress and the ambience was nice. However, the food was horrible. The sweet and sour chicken wasn’t fully cooked. Most of the other plates we ordered (except the appetizers) was horrible, worse than a fast food Asian restaurant yet I paid $150 for the meal. Unfortunately, we won’t be dining here again.

LL
vipLinLea11
Richmond
66 reviews
Dined on November 18, 2021
Overall5food5service4ambience5

Love the calming atmosphere here. We enjoyed sweet & sour chicken and it was very good. Highly recommend!

j
james
Richmond
8 reviews
Dined on November 15, 2021
Overall3food3service4ambience3

in two entrees involving beef (beef and broccoli, mongolian beef) the beef was a bit tough. the other entree was shrimp in lobster sauce, and the shrimp was good while the sauce was too sweet. the appetizers of lettuce rolls and egg drop soup were very good.

P.F. Chang's - Richmond
Responded on December 3, 2021

We appreciate you taking the time to share your feedback with us. We'll ensure that we pass this along to our team. Thanks!

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w
willyva45
Richmond
14 reviews
Dined on November 15, 2021
Overall4food5service4ambience3

Nice experience. Food was tasty, visually appealing, portions were generous and food was served hot. Hostess failed to honor our seating request, but that was rectified. Would recommend.

P.F. Chang's - Richmond
Responded on December 3, 2021

We appreciate you taking the time to share your experience with us. We'll pass this along to our team. Thanks!

Report
OT
OpenTable Diner
1 review
Dined on November 11, 2021
Overall1food2service2ambience2

Service very slow. Food not up to standard.

JM
vipJosephM
Richmond
21 reviews
Dined on October 31, 2021
Overall4food5service4ambience4

Quality food!

GN
GaryN
Richmond
2 reviews
Dined on October 16, 2021
Overall5food5service5ambience5

An excellent meal. Waitstaff was personable and efficient without being overbearing. Will definitely go back.

w
vipweekendfoodies
Tampa
34 reviews
Dined on October 6, 2021
Overall4food3service5ambience5

3 Dinners not as good as we usually get here. Chocolate cake not fresh and frosting was not the same. Usually like everything. Not as pleased this visit.

k
vipkatl
Richmond
24 reviews
Dined on October 2, 2021
Overall4food5service3ambience5

Screaming baby at table near us was very annoying! When you pay good money for a nice dinner you don't want to listen to that. Hostess should have ask the parent to take child outside until they could control her. Or make them take their dinner as carryout.

Also we had three couples in our party and our food came out piecemeal at different time.

OT
OpenTable Diner
Richmond
1 review
Dined on September 25, 2021
Overall5food4service5ambience4

Waitress was amazing. Food was great with exception of bland orange chicken. They went out of their way to seat us outside. We loved it and cannot wait to eat here again.

NL
NoLoHaga
Richmond
3 reviews
Dined on September 18, 2021
Overall3food2service2ambience3

Out of four entrees only one (the lo mien) was good. The rest were overcooked, mushy, or inedible.

J
Julie
Richmond
4 reviews
Dined on August 14, 2021
Overall3food2service3ambience4

the ambient and the service were very good but the food was expensive.

OT
vipOpenTable Diner
Los Angeles
7 reviews
Dined on August 12, 2021
Overall3food3service3ambience3

We had a reservation but had to wait. Once seated everything took forever. The appetizers and meal came at the same time, the sushi never came so I had to ask and got it after all the rest of the food. My cocktail didn’t come til I was nearly done with the meal. Not the best experience. Food was pretty good. A bit bland, but hot so that was a plus.

OT
OpenTable Diner
Richmond
1 review
Dined on July 30, 2021
Overall5food5service5ambience5

Great food and experience. They accidentally threw our boxed food away because we were away from the table but they replaced our to go box with a fresh meal of much more than what we had. Great customer service!

OT
OpenTable Diner
Richmond
8 reviews
Dined on July 25, 2021
Overall5food5service5ambience5

Delicious as always!!!

RF
RiceF
New York Area
1 review
Dined on July 19, 2021
Overall4food5service4ambience4

The food was hot and delicious. I had the sesame chicken and it was yummy. My husband tried the Kung pao shrimp and he loved it too.

KK
vipKayKay
Baltimore
10 reviews
Dined on July 10, 2021
Overall5food5service4ambience5

The managers provided excellent service. The food was delicious.

K
Kitt
Richmond
14 reviews
Dined on July 10, 2021
Overall5food5service5ambience5

Had not visited for years. Plan to go back soon. Service excellent, extensive menu and delicious food. We had the Signature Sampler, Beef With Broccoli and Kung Pao Shrimp. Yum!

OT
OpenTable Diner
Washington DC
1 review
Dined on July 3, 2021
Overall5food5service5ambience5

I live in DC now but I prefer the PFC in Richmond so I like to eat there whenever I am in the area. They did not disappoint!

BC
BrandonC
Washington DC
1 review
Dined on June 19, 2021
Overall2food2service2ambience2

My visit here was ok.. Seems like PF Chang's could do better.. Table and plates were unclean... Waitress seemed to busy, or just ready to go home..

F
vipFoodie
Atlanta
141 reviews
Dined on June 16, 2021
Overall4food3service3ambience4

The service was a little slow considering there were not a lot of tables occupied. We ordered an appetizer, but the server forget about it so we received it after our meal. The food was good, but nothing to want to return for.

OT
OpenTable Diner
Richmond
4 reviews
Dined on June 15, 2021
Overall5food5service5ambience5

Was awesome. Had a great sever! The place was nice and mood setting, but not too dark. Very spacious too!

Z
vipZara
Washington DC
26 reviews
Dined on June 12, 2021
Overall4food4service4ambience5

The wait staff was attentive and the food was delicious.

A
Anissa
Richmond
9 reviews
Dined on June 6, 2021
Overall4food5service4ambience4

Food was excellent!! Server was super nice and knew the menu.

DA
DennisA
Richmond
7 reviews
Dined on June 4, 2021
Overall5food5service5ambience5

Always the best food and flavor with great service

OT
OpenTable Diner
Charlotte
11 reviews
Dined on May 29, 2021
Overall5food5service5ambience5

Food was delicious. Service was great. Our server, Nathaniel, was super nice and attentive. Everything was really great.

h
viphard2please
Richmond
25 reviews
Dined on May 22, 2021
Overall4food5service4ambience4

food was excellent dining experience was ruined by loud know it all guest speaking constantly in her loud voice

P.F. Chang's - Richmond
Responded on May 28, 2021

Thanks! We’ll share this with our team! Hope to see you soon!

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JT
vipJohnT
Richmond
44 reviews
Dined on May 20, 2021
Overall4food4service4ambience3

We haven't been to P. F. Chang's in a while and decided to have dinner now that many of the COVID restrictions have been relaxed (not that it mattered all that much to us vaccinated seniors). Our server was quite pleasant and helpful. We had the lettuce wrap as an appetizer and both of our entrees were for quite tasty and filling. All in all a good dining experience.

P.F. Chang's - Richmond
Responded on May 28, 2021

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

Report
TW
TammyW
Richmond
17 reviews
Dined on May 16, 2021
Overall5food5service5ambience5

Wonderful waitress!!

LA
LisaA
Richmond
1 review
Dined on May 15, 2021
Overall5food5service5ambience5

Always a good time

A
vipAlohalew
Richmond
17 reviews
Dined on May 9, 2021
Overall5food5service5ambience5

This was the perfect place for a wonderful Mother’s Day celebration dinner. The food and service were top notch.

P.F. Chang's - Richmond
Responded on May 28, 2021

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

Report
KP
vipKeithP
Richmond
7 reviews
Dined on May 9, 2021
Overall4food5service5ambience4

Mother's Day Food was good, drinks better, all served timely

P.F. Chang's - Richmond
Responded on May 28, 2021

Thanks! We’ll share this with our team! Hope to see you soon!

Report
OT
vipOpenTable Diner
Richmond
22 reviews
Dined on May 9, 2021
Overall5food5service5ambience5

Mother’s Day lunch was great and the service was excellent.

P.F. Chang's - Richmond
Responded on May 28, 2021

Thanks! We’ll share this with our team! Hope to see you soon!

Report
OT
OpenTable Diner
New York Area
1 review
Dined on May 1, 2021
Overall4food5service4ambience4

Good restaurant but way too long to get the table even if it was booked in advance

P.F. Chang's - Richmond
Responded on May 28, 2021

Thanks! We’ll share this with our team! Hope to see you soon!

Report

FAQs

You can order delivery directly from P.F. Chang's - Richmond using the Order Online button. P.F. Chang's - Richmond also offers takeout which you can order by calling the restaurant at (804) 253-0492.

P.F. Chang's - Richmond is rated 4.4 stars by 138 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.