P.F. Chang's - Pleasanton

4
67 Reviews
$30 and under
Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 67 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on all time ratings
4.0
food
4.0
service
4.0
ambience
3.8
value
Noise · Moderate
77% of people would recommend it to a friend
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OT
OpenTable Diner
San Francisco
2 reviews
Dined on March 1, 2020
Overall3food2service5ambience4

The food was not as good as I have heard. It didn't come all together, so some was warm and some was cold. The service was great.

P.F. Chang's - Pleasanton
Responded on March 8, 2020

Sorry to see your experience wasn’t what we had hoped it would be! If you would like to discuss your feedback with us further, please reach out to us at 480-888-3100.  Thank you!

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N
Nate
San Francisco
1 review
Dined on February 22, 2020
Overall5food5service5ambience5

Enjoyed food, the service was great and the prices were reflective of the amount of food received.
We didnt have to wait more than 5 minutes to set table.
We were comfortable (7)
Will always go back.
Thanks

P.F. Chang's - Pleasanton
Responded on March 8, 2020

Thank you for sharing! We'll be sure to share this with our team! We hope to see you again soon!

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P
Princess17
San Francisco
5 reviews
Dined on February 16, 2020
Overall3food2service3ambience3

My family and I frequent this location and had never had an issue with the food, this time we ordered the same dish as always and did not enjoy it......

DK
DKG19
San Francisco
49 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

Enjoyed our food immensely, as usual! Service was very good, even on Valentine's Day which can get hectic! Manager, who checked in at each table, was very eager to get feedback and make us feel appreciated.

OT
vipOpenTable Diner
San Francisco
2 reviews
Dined on January 26, 2020
Overall3food5service2ambience5

This restaurant was very understaffed - we were seated 20 mins after our reservation time, and no one even brought us water for 10 minutes after we were seated. We did not have a bite of food in our mouth until 40 mins after being seated. And the waiter never even apologized for the long waits. Very disappointing, and not consistent with the excellent service we usually receive in the Walnut Creek location.

OT
OpenTable Diner
San Francisco
3 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

The food was delish! The service was quick!

P.F. Chang's - Pleasanton
Responded on January 9, 2020

Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

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p
peggym
San Francisco
3 reviews
Dined on December 18, 2019
Overall3food3service5ambience3

The decor is very nice and expansive, large room with high ceilings. We had a corner table, comfortable for three people. The restaurant was busy but we were able to hear each other without yelling. The waiter was busy but we got our needs met. He apologized for the slow service but we hadn’t noticed. We had the lettuce cups and green beans for appetizers which were good. We then had the Pad Thai served over a small bed of noodles which I had a hard time finding. Usually Pad Thai is large enough to share but this was barely large enough for one person. It came with a mound of green onion tops on the plate. It must of been a busy day in the kitchen, maybe a new cook, not sure.

P.F. Chang's - Pleasanton
Responded on January 9, 2020

Thank you for sharing your feedback. We'll be sure to pass this along to our team. If you would like to discuss further, please reach out to us at 480-888-3100. Thanks!

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OT
OpenTable Diner
Central Coast
2 reviews
Dined on December 15, 2019
Overall4food4service5ambience3

Good dining experience

P.F. Chang's - Pleasanton
Responded on January 9, 2020

Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

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s
sheila
Sacramento
3 reviews
Dined on December 9, 2019
Overall5food5service5ambience4

Food and service were great!

P.F. Chang's - Pleasanton
Responded on January 9, 2020

Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

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OT
OpenTable Diner
Phoenix
1 review
Dined on December 7, 2019
Overall3food2service4ambience4

Food was mediocre at best. Ordered the Chang’s Spicey Soup and it was bland. The entire meal was bland.
Service was good.

P.F. Chang's - Pleasanton
Responded on January 9, 2020

Thank you for sharing your feedback. We'll be sure to pass this along to our team. If you would like to discuss further, please reach out to us at 480-888-3100. Thanks!

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G
Gertie
San Francisco
2 reviews
Dined on November 23, 2019
Overall3food5service3ambience4

Food is always a hit. The service is typically "miss."

P.F. Chang's - Pleasanton
Responded on November 25, 2019

Thank you for sharing your feedback. We'll be sure to pass this along to our team. If you would like to discuss further, please reach out to us at 480-888-3100. Thanks!

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OT
OpenTable Diner
San Francisco
7 reviews
Dined on November 13, 2019
Overall4food5service5ambience4

Seems like the entree dishes are getting a lot eismall with less food. Love the food but not as much as in the past. Room was pretty dark and many customers had to use their flashlights on their phones to read the menu & checks.

P.F. Chang's - Pleasanton
Responded on November 25, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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J
vipJulian
San Francisco
8 reviews
Dined on October 26, 2019
Overall5food4service4ambience5

Decent experience

j
jada
San Francisco
5 reviews
Dined on October 25, 2019
Overall5food4service4ambience4

Wonderful happy hour meal of delicious craft beers and small plates of tasty food - just right for a Friday night!

TS
TweetyS
San Francisco
2 reviews
Dined on October 23, 2019
Overall4food4service5ambience5

We came here to try the Wednesday special $10 Endless Chicken Lettuce Wraps & also because of my birthday treat. We ordered the chicken lettuce wraps, the Northern style pork ribs, Surf & turf & Buddha’s feast.

S
Sandrababy67
San Francisco
8 reviews
Dined on October 21, 2019
Overall2food2service3ambience3

No garlic noodles on menu. Said they had em, not as good as they used to be. Mongolian beef was very good, just didn’t taste anything like Mongolian beef. Disappointed

LN
vipLindaN
San Francisco
6 reviews
Dined on October 12, 2019
Overall4food4service5ambience2

Was super cold inside when we were seated. About 1/2 half hour later, the A/C was finally turned off, and it became comfortable. They ran out of white rice, because we waited so long for our entrees, they gave us brown rice. It would have been another 20 minutes if we wanted to wait for what we ordered.

P.F. Chang's - Pleasanton
Responded on October 19, 2019

Thanks for sharing this feedback with us. We will ensure that we pass this along to our team.

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w
vipwoohoo
San Francisco
64 reviews
Dined on October 11, 2019
Overall3food2service5ambience4

food has gone downhill....even the crispy green beans were greasy with too much batter.

P.F. Chang's - Pleasanton
Responded on October 19, 2019

Thanks for sharing this feedback with us. We will ensure that we pass this along to our team.

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D
vipDine4fun
San Francisco
40 reviews
Dined on October 11, 2019
Overall5food5service5ambience5

Love the lettuce wraps and the decor!!

P.F. Chang's - Pleasanton
Responded on October 19, 2019

Thanks! We’ll share this with our team! Hope to see you soon!

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CH
CharlesH
San Francisco
10 reviews
Dined on September 28, 2019
Overall4food4service4ambience4

Salt & Pepper Shrimp, Chick Wraps, Edamame, & Green Beans and fellowship with our lifeline friends was awesome. Service was very good too!

OT
vipOpenTable Diner
Philadelphia
8 reviews
Dined on September 26, 2019
Overall3food3service4ambience3

I’ve been to P.F. Chang’s on several occasions around the US and this meal was not up to their standards. Meat was tough, unflavorful, vegetables were not crisp but soggy. Totally not what I was expecting from them.

F
vipFoodieforfun
San Francisco
16 reviews
Dined on September 25, 2019
Overall5food5service5ambience5

This place is always our go-to for big group dining. Wonderful selection of food and great service.

LI
vipLILQLTR
San Francisco
88 reviews
Dined on September 15, 2019
Overall3food1service4ambience3

First, I advised the hostess that we had an Open Table reservation - she missed it! Next, we asked for a close & comfortable table because I recently had surgery. The hostess wanted to seat us in the back most furthest corner. We asked to be moved. The chicken lettuce wraps were good but a bit salty and not much chicken. The crispy green beans were tasty - hot and crunchy. The Beef with Broccoli was terrible! The portion was so small, more like a lunch entree and the beef was really tough. It may have been sitting in a chafing dish too long. The King Pao Chicken was just OK. Again, small portion and stingy on the chicken. We also ordered Veggie Fried Rice and the runner delivered a noodle dish. So, when they finally brought out the correct rice it was cold and a really small portion. Maybe the chef thought it was still lunch time because the portions were too small to be be dinner entrees. The shining star was our server, Emma, who was prompt, helpful and friendly! One more thing, it was my BIRTHDAY dinner, and everyone missed that, too. Disappointed!!!

P.F. Chang's - Pleasanton
Responded on September 20, 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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LS
LorraineS
San Francisco
3 reviews
Dined on September 1, 2019
Overall2food3service1ambience3

We go often to PF Chang’s. This was one of the first times we experienced poor service. The waiter took a long time to provide drinks, our food, etc. He kept blaming the kitchen and bar employees but the family next to us that came after us, got everything in time and left before us. We told him it was my husband’s bday and he paid no attention. Just said happy bday. Made no attempt to acknowledge or ask if we wanted dessert. Won’t be back at this PF Chang’s.

P.F. Chang's - Pleasanton
Responded on September 4, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

Report
OT
OpenTable Diner
San Francisco
1 review
Dined on August 28, 2019
Overall5food5service5ambience5

No bad. We have a good mix of food.

F
vipFoodieforfun
San Francisco
16 reviews
Dined on August 24, 2019
Overall5food5service5ambience5

This restaurant is a great place to go with a group of friends or with family. Service is very attentive.

TM
TimM
San Francisco
2 reviews
Dined on August 18, 2019
Overall1food1service1ambience1

I have always loved P.F. Chang’s. Visited the Pleasanton location over the weekend for my sons 14th birthday. The place was dirty everywhere. We almost left, however my with special needs picked this place for his birthday dinner and I didn’t want to disappoint him. So the food was good and the waitress was nice. We took an ice cream cake and we have it to the waitress to put in the freezer. So later after dinner we asked for the cake to sing Happy birthday. The waitress put it in the refrigerator and the cake was half way melted. Omg!! Could it get any worst. We made the best of it And left as fast as possible. I went to the restroom and again the restroom were filthy. Got home and couldn’t believe our evening. Then my son had gum all over his legs and shorts. I took pictures of this at home. I will be filing a formal complaint with corporate headquarters. Very disappointed and I will never eat there again.

TL
vipTorreyL
Orange County
5 reviews
Dined on August 14, 2019
Overall3food3service4ambience3

Happy hour options are not great. The floors are sticky. The food was decent, nothing memorable (in fact, I did forget my leftovers in the hotel fridge). The waitstaff was very friendly!

j
joanneh
Hawaii
1 review
Dined on August 11, 2019
Overall2food2service3ambience3

Food was not tasty. Noodles had no flavor, we really wanted pork buns but they turned out to be dumplings, calamari wasn’t great.

GM
vipGregM
San Francisco
2 reviews
Dined on August 6, 2019
Overall5food5service5ambience5

We've ordered Live noodles with prawns, the Mongolian beef, and Banana rolls for desert. Everything was right - servings were appealing, well-balanced tastes with zest and freshness. And the desert, the Banana rolls, were the most pleasant surprise of the evening.

M
vipMarty
San Francisco
2 reviews
Dined on August 3, 2019
Overall4food4service3ambience4

We have been here many times.
They have recently updated their menu - cocktails, apps, entrees
Food is tasty, service is reasonable
Sometimes the reception area gets crowded, and the staff is not the most pleasant.
Wait staff has been very good.
Bar is well designed, makes you want to sit down and have a drink

S
vipShari
San Francisco
17 reviews
Dined on July 19, 2019
Overall4food2service5ambience5

The crab wontons were overcooked and not that flavorful. Waitress was attentive and helpful. The rest of the food was fine, but not very exciting.

OT
vipOpenTable Diner
San Francisco
17 reviews
Dined on July 5, 2019
Overall1food1service2ambience1

The portions are completely smaller compared to 2017. I’ve visited on a weekly basis for work but, now have cut back to three or four times a year. It’s all about profit and shareholder value and NOT customer service or value to the customer.
I am completely disappointed with P.F. Chang’s.

PT
vipPamToo
Sacramento
62 reviews
Dined on June 24, 2019
Overall4food4service3ambience5

Nice lunch, but not up to PF Chang’s normal standard.

LM
vipLitaM
San Francisco
3 reviews
Dined on June 9, 2019
Overall3food4service3ambience4

We were going to eat in the bar area but cleaning up of existing tables was taking too long . It seemed in the bar area and in restaurant section that they were under staffed

OT
vipOpenTable Diner
San Francisco
7 reviews
Dined on May 18, 2019
Overall2food1service4ambience3

Disappointing early dinner:( from the hostess to the food: constant disappointment. The only good thing was the waitress: nice, professional, somewhat prompt. The only edible dishes were the soup and the ribs , the new “ Mongolian potstickers “ were disgusting.The main dishes inedible, like frozen food warmed up in the microwave: you try it once, never again... same with this restaurant: never again... so bad because I used to like it . One more thing: the sauces , spices that they used to have on the table are gone too.

OT
OpenTable Diner
Central Coast
3 reviews
Dined on May 12, 2019
Overall5food5service5ambience4

Our waiter, Mike was super attentive and personable. Food was very good and served hot. Our drink glasss were always keep full.

OT
OpenTable Diner
Orange County
2 reviews
Dined on April 18, 2019
Overall3food4service2ambience2

We arrived and was told they did not have my reservation even though I had confirmation...the hostess was super rude ... finally got seated 10 m I'll nites later and 15 minutes after that a server finally arrived .... food came out in segments ... we all had to wait for over 10 mins before the other 3 people in the party to recieve their food. Food was over all good alittle too much dressing on the caesar salad ... might try another visit but not soon.

DF
vipDonF
San Francisco
14 reviews
Dined on March 23, 2019
Overall4food3service3ambience4

35th wedding anniversary with the missus. Had Orange Peel Beef, which is always good, and Hokkien street noodles, which needed a little more curry sauce to make them work with the meal.

K
vipKrisliv
San Francisco
14 reviews
Dined on March 16, 2019
Overall3food4service2ambience3

The restaurant wasn’t crowded but we walked past many unbiased tables to be seated. The food wasOK but not up to expectations. The spring rolls were served with no sauce. After looking for our server for awhile we gave up and ate them that way rather than cold. When we mentioned this to our server she said “sorry that’s my fault” and then told us the dumplings would be slow as the steamer wasn’t working right. When the dumplings came they were barely warm and the skin was not as soft as a steamed dumpling usually is. The rest of the meal was satisfactory.

FAQs

You can order delivery directly from P.F. Chang's - Pleasanton using the Order Online button. P.F. Chang's - Pleasanton also offers takeout which you can order by calling the restaurant at (925) 224-9916.

P.F. Chang's - Pleasanton is rated 4 stars by 67 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.