P.F. Chang's - Pasadena

4.1
icon/ic_reviewCreated with Sketch.
40 Reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 40 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.3
food
4.5
service
3.9
ambience
3.9
value
Noise · Moderate
67% of people would recommend it to a friend
5
4
3
2
1
Sort by
Filters
RJ
Los Angeles
14 reviews
Dined on September 7, 2019
Overall 5food 5service 5ambience 5

Nick was a great server

NA
Los Angeles
10 reviews
Dined on August 25, 2019
Overall 1food 1service 4ambience 2

A run down restaurant that's in desperate need of a renovation. Food is bad, not healthy. Worst than Panda Express believe it or not. Sigh.

P.F. Chang's - Pasadena
Responded on August 30, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

Report
AD
Los Angeles
64 reviews
Dined on August 17, 2019
Overall 2food 2service 5ambience 2

It’s been a long time since I’ve been to a P.F. Chang’s and based on this experience I won’t be going again. I remember the food being healthier- not swimming in sauce and deep fried. Really nothing we had I could say was good. Service was excellent however. Bert did his best.

P.F. Chang's - Pasadena
Responded on August 22, 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

Report
DM
Los Angeles
30 reviews
Dined on July 31, 2019
Overall 3food 5service 5ambience 3

We arrived in the late afternoon for a post-cinema meal. The place was not at all busy. We were greeted and seated immediately. However, it was a good 10 to 15 minutes before the serving help discovered that we were there! This is unacceptable! The servers, all millennials, should have their eyes on the dining room, not on each other while playing, giggling and laughing. Once Teran, or server came over to us with menus and apologies, things got better. The food is excellent. The first old fashioned was weak and when informed, Teran made sure the redo was spot on. All in all a good experience except for the wait.

P.F. Chang's - Pasadena
Responded on August 8, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

Report
G
Los Angeles
6 reviews
Dined on July 12, 2019
Overall 3food 4service 4ambience 2

PFC desperately needs to upgrade their worn out patio furniture ASAP or people will stop coming! It’s horrible!

P.F. Chang's - Pasadena
Responded on August 8, 2019

Thanks for sharing your feedback with us and we are sorry to hear about your disappointment. We will be sure to share your feedback with our team.

Report
OT
San Francisco
9 reviews
Dined on July 2, 2019
Overall 4food 4service 5ambience 2

Our food was good, like usual at P.F. Chang’s. Our waiter was awesome: very quick and attentive.

Our only issue was with the furniture on the outdoor patio...the bench seats were worn out and uncomfortable. During our meal, we witnessed several other guests discover and comment on the same.

B
Los Angeles
2 reviews
Dined on May 27, 2019
Overall 3food 3service 4ambience 4

Good service can't compensate the overall food quality. Appetizers are good, tried Signature lettuce wrap and crispy avocado roll. Surf and turf is a little disappointing as $27 value, I prefer the traditional surf and turf with lobster and filet mignon rather than fired shrimps and well cooked filet with salty sauce.

F
Los Angeles
3 reviews
Dined on May 25, 2019
Overall 3food 3service 3ambience 4

The food is not what it used to be. Was very disappointed. Service was good.

F
Los Angeles
4 reviews
Dined on May 24, 2019
Overall 5food 5service 5ambience 5

Great dinner and outstanding service. Every dish we had was delicious.

M
Los Angeles
20 reviews
Dined on May 16, 2019
Overall 2food 2service 1ambience 4

The good was VERY average. Looked great on the menu but those were pictures! We had reservations, got there 5 minutes early. There were plenty of empty tables and waited at least 15 minutes before we were seated. The service was slow (perhaps the waiter had too many tables??? Don’t know). I’m sure other P.F. Chang’s are better. Hope so. The location of this one is great because it’s right across the street from the convention center and parking is readily available.

PG
Los Angeles
5 reviews
Dined on May 9, 2019
Overall 2food 2service 3ambience 3

I used to love this restaurant but, sadly it has dropped in quality quite a bit. To begin with, the bathrooms were dirty and had no toilet paper (which to me is a HUGE reflection of the overall quality and cleanliness of any eating establishment). The second and more disappointing aspect of the evening was over fish sauce in a dish. I am a vegetarian and I ordered a noodle salad that did not list any meat in it. It came and when I ate it there was an overall strong fish smell. That was fine, I stopped eating it. But I asked the waiter if there was fish in it and it took about 15 minutes to get an answer. Because I have been a vegetarian for 30 years, the taste made me sick to my stomach, but again I was going to suck it up and try to enjoy the meal with friends I had not seen for many years. A manager came and expressed concern that I had an "allergy", apologized and that was pretty much it? The waiter, although I believe he was worried about getting in trouble, pretty much chastised me for not having disclosed that I was vegetarian and to tell me what did not have fish sauce on the menu? I did not want to get anyone in trouble and I was not going to make a big deal out of it, but they ended up making it a scene and taking away from the fun our group was having and making me feel uncomfortable. The food was ok, but not to the standard it used to be which was always consistently delicious.

P.F. Chang's - Pasadena
Responded on May 15, 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

Report
OT
Central Coast
41 reviews
Dined on April 28, 2019
Overall 3food 4service 3ambience 2

Server very impersonal. Seats were falling apart...menus torn and tacky. Food was good in taste but warmish/not hot. Bathroom was dirty and not maintained.

P.F. Chang's - Pasadena
Responded on May 15, 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

Report
JF
Los Angeles
19 reviews
Dined on April 13, 2019
Overall 4food 4service 4ambience 3

Convenient, and nice weather. We ate at the outdoor patio. The food is adequate, service was so-so.
All in all, better than a burger joint, but definitely not high-brow.

RT
Los Angeles
1 review
Dined on April 11, 2019
Overall 5food 5service 5ambience 5

Great service! Waiter was amazing very professional and friendly. Food was great!

OT
1 review
Dined on March 16, 2019
Overall 5food 5service 5ambience 3

Saturday 3-16-19
I visited P.F. Chang.
I had a reservation. Made it threw open table.

I mention I had a baby, but. For this reason I was send to a small table.

Very small. We were 4 adults and one baby. They gave me a corner table away from everyone else. For 4 people ( forgotod the baby)
( don’t get me wrong) te place was good. But the table size awfully small.
Specially for all the items I order.
The Waiter, Mr. George who was extremely helpful, very kind and very helpful in every way.
Who pretty much chose our food.
He was having difficult laying out food around.

( Just cause I have a 4 month baby) that doesn’t mean he will be crying or making people uncomfortable and ( don’t give us a small table when the places is empty and your staff can find us a better place) anyways.

Food was very, very delicious.
Prices are high, very high.
Would I recommend this place. Yes.

Would I ask the people in charge to train there staff better yes.
Definitely.
But, George the Waiter was Excellent.
Thank you for everything

Y
Los Angeles
148 reviews
Dined on March 4, 2019
Overall 4food 5service 5ambience 1

Our wonderful waiter, Justin, took care of us from the moment we sat down til he took care of our leftovers' containers. Great sense of humor while bringing us all our dishes hot and timely. We loved the second helpings of wasabi and sake. Tasty entrees - noodles, chicken etc were prepared exactly as requested and they were brought out in the perfect order. The only reason for 1 star Ambience was because we had requested a nice booth with ambience, and the hostess totally missed an opportunity to honor our request when she seated us off in a corner near the restrooms - so we moved. Overall PFChangs provided a rather nice dining experience.

w
Los Angeles
1 review
Dined on February 27, 2019
Overall 3food 3service 2ambience 1

I have enjoyed PF Changs since its inception. I also knew Philip Chang in the 80's. (his mother owned The Mandarin in Beverly Hills). The GF menu has ALWAYS been outstanding all all locations. They have reduced and removed the best dishes. I will not be going back. Also, our server had attitude.

LM
Sacramento
1 review
Dined on February 24, 2019
Overall 5food 5service 5ambience 5

The decor is extremely worn and needs to be replaced. It is very bad.

AP
1 review
Dined on February 14, 2019
Overall 4food 4service 4ambience 5

Quality of food was good though my stir fry vegetables were too undercooked for my liking. I wish there was a cauliflower option instead of brown rice. Food was delicious otherwise. A little pricey. Good portion of fried rice.

MM
Los Angeles
3 reviews
Dined on February 5, 2019
Overall 3food 4service 2ambience 3

I was disappointed at the significant delay in providing us our food, including soup, appetizer, main courses and dessert.
It was Lunar New Year’s evening, so you’d think a Chinese restaurant would be ready for its customers.
Our table was provided with fried wonton skins as compensation for the delay, but when leaving, I noticed the Manager offering free food discounts to other customers.
A truly disappointing experience on a celebratory occasion.

c
Los Angeles
1 review
Dined on January 12, 2019
Overall 5food 5service 5ambience 5

Great experience

EA
Los Angeles
1 review
Dined on January 12, 2019
Overall 5food 5service 5ambience 5

Food was great and so was the service. We didn't wait too long for our food even though it was busy. Our server was very attentive and polite. Overall it was a great experience.

OT
Los Angeles
4 reviews
Dined on January 4, 2019
Overall 5food 4service 5ambience 4

Warm inside on a cold January night. Met my date there and enjoyed dinner and drinks. The restaurant was busy on a Friday night, and seating is more communal than I expected. Good service and good food too.

KJ
San Francisco
1 review
Dined on December 12, 2018
Overall 4food 3service 3ambience 4

We were told by many friends to try the lettuce wraps and raved about them but they weren't that amazing. Pretty tasteless for us but the other food was good. A little more expensive than we were expecting, especially since the portions were smaller than I expected them to be. Overall, it was good. We enjoyed a quiet space to try new food.

H
1 review
Dined on December 10, 2018
Overall 5food 5service 5ambience 5

Great food and service. We went for a work holiday party and enjoyed the evening and food.

LV
Los Angeles
1 review
Dined on December 8, 2018
Overall 5food 5service 5ambience 5

Excellent food and service. Just love this restaurant!!

c
Los Angeles
2 reviews
Dined on December 7, 2018
Overall 5food 5service 5ambience 5

Our server Burt was AWESOME !!!!!!!!!!!!!!!!!!!!!!!!

DB
1 review
Dined on November 29, 2018
Overall 4food 5service 4ambience 4

I'm a long time fan of PF Changs (20 years or so) although their prices have shot up in the last several years. Food is very good. Small portions though. They took off Garlic Noodles off the menu but our server had it prepared off the menu which was nice. This PF Changs is nice but I still like the one in Burbank which was permanently closed.

G
Los Angeles
158 reviews
Dined on November 28, 2018
Overall 4food 4service 4ambience 4

Enjoyable lunch. Have been here many times for dinner but first time for lunch. Their lunch bowls are a great deal and delicious selection. Those plus a shared appetizer were perfect.

OT
New York Area
2 reviews
Dined on November 27, 2018
Overall 3food 3service 4ambience 3

It was just ok

L
Los Angeles
193 reviews
Dined on November 26, 2018
Overall 5food 5service 5ambience 5

Buddha's Delight was an excellent vegetarian dish, we ate outside since it was warm and enjoyed the view. Tess our server was wonderful from start to finish!!!

OT
Los Angeles
1 review
Dined on November 25, 2018
Overall 5food 5service 5ambience 5

Keep up the good work

T
Los Angeles
10 reviews
Dined on November 24, 2018
Overall 5food 5service 5ambience 5

P.F. Chang’s has a dedicated gluten free menu which is delicious. Our daughter has celiac so we LOVE coming here.

AM
Los Angeles
1 review
Dined on November 23, 2018
Overall 2food 1service 5ambience 5

The service and ambiance was very nice. One of our pregnant friends unfortunately became extremely sick because of the food as did some of our other guests. I would definitely not go back there again.

RE
Los Angeles
3 reviews
Dined on November 16, 2018
Overall 5food 5service 5ambience 5

Moms 85th birthday

SO
Orange County
15 reviews
Dined on November 10, 2018
Overall 5food 5service 5ambience 5

service and food was very good!
nice evening

CJ
Los Angeles
17 reviews
Dined on November 10, 2018
Overall 5food 5service 5ambience 5

PF Changs has been around a long time. Use to go there for the novelty martini’s. Wished they would still have that special martini menu.

Still it was good going back. There server was attentive. The food was good. Asian light as it’s called and the drinks were good.

If you haven’t been back in a while or have never been, it’s worth visiting and enjoying the fare.

OT
Los Angeles
1 review
Dined on November 4, 2018
Overall 5food 5service 5ambience 5

Graduation lunch

Report
DD
Orange County
318 reviews
Dined on November 3, 2018
Overall 3food 4service 3ambience 3

We have been here too many times to count. Obviously it is good or we wouldn't keep coming back. Service was good but a little spotty, started off excellent and then we didn't see our waiter for awhile. Food was tasty as always. Portions seem to have shrunk over time. Still good for a quick lunch.

BC
Los Angeles
15 reviews
Dined on October 10, 2018
Overall 5food 5service 5ambience 5

I have a dinner group that meets weekly for many years. One of our members has celiac disease and P.F. Chang is about the only Asian restaurant that properly serves tasty dishes without gluten. Both the regular and gluten free choices are very good. P.F. Chang is on our rotation of restaurants.