P.F. Chang's - Orland Park

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1. LF

   LoveFood

   Chicago

   25 reviews

   vip
   2.0

   25 reviews

   Dined on January 29, 2023

   overall2food2service3ambience2

   The restaurant was packed and they were short staffed, so the reservations were about 30 minutes or so behind. This wasn't bad because we waited at the bar and the bartender was attentive. The staff was friendly despite the rush. Unfortunately the food suffered. The Mongolian Beef was very dry, and they forgot to bring our appetizer until halfway through the meal. They did comp the appetizer, which was nice. All in all, it wasn't a bad experience. Like a lot of places, it just isn't nearly as good as it was pre-pandemic.

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2. AK

   AlliKat

   Chicago

   6 reviews

   5.0

   6 reviews

   Dined on January 25, 2023

   overall5food5service5ambience5

   We typically visit the Schaumburg location but this Orland Pk location actually had better everything! The service was top notch, even though our server was training…both did excellent! The portion of food and quality was way better than the Schaumburg location. This may become our new spot for P.F. Changs!

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3. RO

   RodOne

   Chicago

   21 reviews

   vip
   1.0

   21 reviews

   Dined on January 21, 2023

   overall1food1service1ambience1

   Got caught in traffic on the way to restaurant so I moved the reservation back to accommodate but on arrival the restaurant was extremely crowded at the arrival desk once I was able to check in the front desk person was extremely rude and said that my original reservation was canceled because of a no show. I explained I made the change and showed her my confirmation but she was not willing to work with us. Instead she offered us a wait list for over a hour and a half wait time. We left the restaurant vowing never to return for how we were treated

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4. BC

   BillyC

   Chicago

   44 reviews

   vip
   5.0

   44 reviews

   Dined on January 12, 2023

   overall5food5service5ambience4

   If you are celebrating a birthday, make sure you know that on your reservation. Great service and the birthday boy felt very special.

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5. OT

   OpenTable Diner

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined on January 6, 2023

   overall5food4service5ambience5

   The service was great and we loved the ambiance. The prices were very reasonable and the food was good!

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6. BC

   BethC

   Nashville

   2 reviews

   3.0

   2 reviews

   Dined on January 1, 2023

   overall3food3service3ambience4

   Restaurant was not as clean as I expected. Service was slow (it was busy, but still slow even considering). The food was not nearly as good as I remember it from times prior. It’s been about 4 years since I’d been there last. It felt as like the restaurant is “run down” now. Just not as high end and nice as before.

   P.F. Chang's - Orland ParkResponded on January 14, 2023Thank you for your feedback. We apologize for your experience. We have responded in a private message.

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7. OT

   OpenTable Diner

   Chicago

   3 reviews

   vip
   2.0

   3 reviews

   Dined on December 29, 2022

   overall2food2service4ambience3

   Not good food, portions small and very dry, hardly any sauce on all the dinner we bought. Very disappointed. The waiter was great, thankfully. Will not go back to Orland park P.F. Change. Oak Brook 100% better

   P.F. Chang's - Orland ParkResponded on January 14, 2023Thank you for your feedback. We apologize for the inconvenience. We have responded in a private message.

   Report
8. OT

   OpenTable Diner

   Chicago

   1 review

   3.0

   1 review

   Dined on December 4, 2022

   overall3food3service1ambience2

   Made a reservation for a certain time,they checked us in and took care of 5 other people and forgot about us until i had to point it out that we got there before them,no apology from hostess either.

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9. b

   bbbb

   Chicago

   73 reviews

   vip
   4.0

   73 reviews

   Dined on December 3, 2022

   overall4food4service5ambience4

   Main dishes seem to have cool spots… my sweet and sour chicken was not hot. Some of the pineapple was still cold on the dish. Tasty food…would go back

   Report
10. OT

    OpenTable Diner

    Chicago

    1 review

    2.0

    1 review

    Dined on December 3, 2022

    overall2food2service5ambience5

    Food overcooked

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11. OT

    OpenTable Diner

    Chicago

    4 reviews

    5.0

    4 reviews

    Dined on November 28, 2022

    overall5food5service5ambience5

    Have not been here in years and far exceeded my already high expectations for an enjoyable birthday dinner.

    Report
12. S

    Simone

    Chicago

    35 reviews

    vip
    2.0

    35 reviews

    Dined on November 16, 2022

    overall2food2service1ambience1

    It was my birthday. We told the server and watched her light favors for everyone but me. She was rude and in patient. The place was dirty with food on the floor and rice smashed in the seat creases. When she gave the bill she said scan the code to pay. I dont pay anything off a random code. No ma’am. When we asked for alternative payment options, we were faced with an attitude like she was too busy to take our money. So disappointed. I would think the pandemic would have improved customer service but it seems to have gotten worse. Anyway, I probably wont dine in there again. No need being where you aren’t wanted.

    Report
13. ET

    ElizabethT

    1 review

    1.0

    1 review

    Dined on November 13, 2022

    overall1food3service1ambience1

    Our service was absolutely terrible. Food took 1 hour, drinks were not refilled.

    Report
14. V

    Vida

    Chicago

    13 reviews

    vip
    5.0

    13 reviews

    Dined on November 6, 2022

    overall5food4service5ambience4

    I enjoyed my dinner. My server JaCorian, I know that's not the correct way to spell his name, but he was awesome. I really appreciate his pleasant demeanor from start to finish

    Report
15. OT

    OpenTable Diner

    Chicago

    1 review

    1.0

    1 review

    Dined on November 5, 2022

    overall1food1service1ambience1

    Beware…they don’t take open table reservations

    Report
16. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on October 29, 2022

    overall5food5service5ambience5

    Went for my son’s birthday. It was a really nice experience the food was great and the staff was very polite and professional.

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17. d

    doreenv

    Chicago

    23 reviews

    vip
    5.0

    23 reviews

    Dined on October 29, 2022

    overall5food5service5ambience5

    Great time and great food as usual! Great service too!

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18. OT

    OpenTable Diner

    Chicago

    2 reviews

    2.0

    2 reviews

    Dined on October 28, 2022

    overall2food2service4ambience4

    I ordered braised short ribs, the meat had a smell like it was going bad, I didn’t eat it. I gave it back to the server who took it to the chef whom stated that was the normal smell. They ended up swapping it out for me. From now on I will stick to the stuff they specialize in. I’ve never had this issue and I’ve been here , well not this location quite a few times.

    P.F. Chang's - Orland ParkResponded on November 5, 2022We are sorry to see this. We have sent you a private note.

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19. JO

    JulieO

    Chicago

    5 reviews

    vip
    5.0

    5 reviews

    Dined on October 21, 2022

    overall5food5service5ambience5

    Great server and wonderful experience all around for our son’s bday dinner.

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20. JB

    JimB

    Chicago

    3 reviews

    vip
    5.0

    3 reviews

    Dined on October 21, 2022

    overall5food5service5ambience5

    The lettuce wraps appetizer is outstanding.

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21. CB

    CarolynB

    Las Vegas

    20 reviews

    vip
    1.0

    20 reviews

    Dined on October 15, 2022

    overall1food1service1ambience1

    Made a reservation guru open table for 6:00. When we arrived the hostess told us at first she couldn’t find our rsvp. I offered to pull up the confirmation up on my phone and she suddenly found it and said she was sorry but no tables available for 1/2 hour. There were no seats available for us to wait in lobby or bar so we left. This is very disappointing

    P.F. Chang's - Orland ParkResponded on November 5, 2022We are sorry to see this. We have sent you a private note.

    Report
22. GP

    GregP

    Chicago

    11 reviews

    5.0

    11 reviews

    Dined on October 11, 2022

    overall5food4service5ambience5

    Service was great. Food was good.

    Report
23. w

    waldobob

    Chicago

    13 reviews

    4.0

    13 reviews

    Dined on October 3, 2022

    overall4food4service4ambience4

    We went there to celebrate a birthday and had a wonderful time. The food was very good and the price was excellent. It did take a while for someone to come to our table to wait on us, but we were waiting for the rest of our party so that was okay.

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24. L

    Live2travel

    Chicago

    8 reviews

    5.0

    8 reviews

    Dined on September 24, 2022

    overall5food5service5ambience5

    I haven't eaten at PF Chang's in years but the food is just as good as it was years ago! Gotta come back more often

    Report
25. RS

    RobertS

    Chicago

    13 reviews

    vip
    5.0

    13 reviews

    Dined on September 20, 2022

    overall5food5service5ambience5

    Our server, Megan, was outstanding. Excellent service and all five dishes we ordered were really good.

    Report
26. T

    Tommy

    Chicago

    54 reviews

    vip
    5.0

    54 reviews

    Dined on September 18, 2022

    overall5food5service4ambience4

    Good food, relatively good service, and good value! Definitely a good spot for lunch or dinner!

    Report
27. AS

    AnnS

    Chicago

    36 reviews

    vip
    5.0

    36 reviews

    Dined on September 17, 2022

    overall5food5service5ambience5

    Crispy, honey shrimp is probably my favorite thing on the menu and it did not disappoint. It's comes with these crispy noodles and the portion is very generous. I also had the crab wontons as an appetizer which were also delicious. Will definitely be back.

    Report
28. NJ

    NikkiJ

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on September 1, 2022

    overall5food5service5ambience5

    Always the best!!

    Report
29. AW

    AnnetteW

    Chicago

    9 reviews

    5.0

    9 reviews

    Dined on July 19, 2022

    overall5food5service5ambience5

    We were promptly seated and served with a smile. The food was outstanding and the ambiance was great too. My family had a great time!

    Report
30. SD

    SteveD

    Chicago

    11 reviews

    vip
    3.0

    11 reviews

    Dined on July 1, 2022

    overall3food3service2ambience1

    Dinner was ok but place is getting kind of run down. Booth upholstery was dirty. Table was chipped. Food was ok but not great. Disappointing

    P.F. Chang's - Orland ParkResponded on July 15, 2022Thanks so much for your feedback! We will be sure to share your comments with our team for future consideration.

    Report
31. KY

    KeiY

    Chicago

    13 reviews

    vip
    5.0

    13 reviews

    Dined on June 28, 2022

    overall5food4service5ambience4

    Our waitress was awesome. Responsive, attentive and anticipated our needs.

    P.F. Chang's - Orland ParkResponded on July 15, 2022Thanks! We’ll share this with our team! Hope to see you soon!

    Report
32. OT

    OpenTable Diner

    Chicago

    3 reviews

    1.0

    3 reviews

    Dined on June 21, 2022

    overall1food2service4ambience4

    Dirty plate, glass, and wine glass. Table had grease and dried food when we were seated. Used to be a nice dining experience, but this last visit was bad. Paid a lot for average food and dirty dishes. We won’t be going back.

    P.F. Chang's - Orland ParkResponded on July 15, 2022We are sorry to see this. We have sent you a private note. Thanks!

    Report
33. OT

    OpenTable Diner

    Chicago

    4 reviews

    1.0

    4 reviews

    Dined on June 21, 2022

    overall1food1service4ambience4

    Every one is our party got sick as soon as we got home from something at the restaurant. We will not be back anytime soon, if ever.

    P.F. Chang's - Orland ParkResponded on July 15, 2022We are sorry to see this and would like to follow up and get more information. We have sent a private note. Thanks.

    Report
34. VR

    ValerieR

    Chicago

    6 reviews

    5.0

    6 reviews

    Dined on June 20, 2022

    overall5food5service5ambience5

    We were seated at one of their swanky booths. Ordered Conundrum Red Blend, Chicken Lettuce Wraps, Beef and Broccoli and Chang's Spicy Chicken. Everything was delicious! We enjoyed their cheesecake with berries and coffee after. I highly recommend P.F. Chang's in Orland Park!

    P.F. Chang's - Orland ParkResponded on July 15, 2022Thanks for sharing your kind words! We'll be sure to pass this along to our team!

    Report
35. W

    Wimp

    Chicago

    37 reviews

    vip
    5.0

    37 reviews

    Dined on May 31, 2022

    overall5food5service5ambience5

    From the time we entered the restaurant, we were greeted with a smile and great energy. We were seated and our server did a fantastic job serving us. This was a great dining experience for us as we were out for date night.

    Report
36. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on May 11, 2022

    overall5food5service5ambience5

    I had a wonderful time here with my family for my birthday! The food was amazing, the server Carrie was so nice and attentive and the drinks were excellent. 10/10 recommend. Nice vibe, nice service, nice food.

    Report
37. NR

    NatalieR

    Chicago

    31 reviews

    vip
    4.0

    31 reviews

    Dined on May 4, 2022

    overall4food4service5ambience4

    It was my birthday lunch with my sisters. Our server was friendly and professional she made sure our orders were correct and checked in to see if we needed anything else. We started with the steamed shrimp dumplings which were delicious served on a sizzling plate. My sisters had shrimp with lobster sauce and shrimp fried rice they both said it was delicious. I had the chili and garlic stir fried green beans, they were delicious and the shrimp fried rice which I also enjoyed. We celebrated with a chilled bottle of Prosecco. Overall it was a wonderful celebration.

    Report
38. a

    anonymous

    Chicago

    6 reviews

    vip
    4.0

    6 reviews

    Dined on May 2, 2022

    overall4food4service4ambience4

    We mentioned that it was grandchild's birthday when we sat down. We appreciated that the waiter remembered that comment and brought her a wonderful dessert at the end of the meal. It made her feel very special.

    Report
39. L

    Lg790

    Chicago

    43 reviews

    vip
    5.0

    43 reviews

    Dined on April 28, 2022

    overall5food5service5ambience4

    What a great surprise. I had almost given up on this P.F. Chang’s location. Had some previous bad service and sub par food. This time, the food was better than ever and service was great! We will be back.

    Report
40. HS

    HadilS

    Chicago

    4 reviews

    4.0

    4 reviews

    Dined on April 21, 2022

    overall4food4service4ambience4

    Food was hot and fresh.

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