P.F. Chang's - Norwood

4.4
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171 Reviews
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$30 and under
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Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 171 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.3
service
4.2
ambience
4.2
value
Noise · Moderate
91% of people would recommend it to a friend
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L
New York Area
48 reviews
Dined on March 11, 2020
Overall5food5service5ambience5

My Husband and I are from New York and whenever we are in the Cincinnati area we always look forward to having dinner at P.F. Chang's. It never disappoints!

On this particular night we had the Pork Dumplings, Ginger Chicken and Kung Pao Shrimp. All of these dishes were delicious. The portions are generous and the presentation is always lovely. The wine list is reasonable and extensive.

We were so happy that the Assistant Operating Partner, Mr. Serkan Varol was there that night. Mr. Varol always warmly welcomes each guest and makes sure that everyone is enjoying their meal. It is always a pleasure to see him. The delicious food and his warm hospitality keeps us coming back.

We highly recommend this restaurant.

PJ
Cincinnati
8 reviews
Dined on March 6, 2020
Overall4food3service5ambience5

Good service. It took forever for one order of sushi (as an app) to come out and it wasn't that good. Kitchen issues??

SL
Cincinnati
13 reviews
Dined on March 5, 2020
Overall2food3service2ambience3

When we 1st sat, the server walked over, extremely about annoyed said "what do you want?" We gave our drink order before she even left the table the host walked by and she told the host to stop seating her. She was done with tables. We felt very unwelcomed

P.F. Chang's - Norwood
Responded on March 7, 2020

We are sorry to hear about your experience. We will share it with our team. If you would like to discuss your feedback with us further, please reach out to us at 480-888-3100.  Thank you!

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H
Cincinnati
7 reviews
Dined on March 4, 2020
Overall1food1service3ambience3

My friend an I have been going to PF Chang’s for celebrations for years. This time the menu had changed and they didn’t have any of our favorites on the lunch menu. No orange peel chicken or shrimp, no chicken bowl, and no crispy noodle shrimp salad.

We both decided that we have to find a new restaurant for celebrations.

P.F. Chang's - Norwood
Responded on March 7, 2020

We're sorry that our menu changes have disappointed you! We will be sure to share your feedback with our Culinary Director. Thanks!

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TS
1 review
Dined on March 1, 2020
Overall2food4service4ambience3

On the evening we were there there was a number of items they were out of on the menu and of course the items they were out of or what we were hoping to get with our big group a number of us were unhappy because we could not get what we wanted.

P.F. Chang's - Norwood
Responded on March 7, 2020

We're sorry that our menu changes have disappointed you! We will be sure to share your feedback with our Culinary Director. Thanks!

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CR
Cincinnati
19 reviews
Dined on February 28, 2020
Overall3food2service2ambience3

We've been fans of PF Chang's for a long time but this last time was very disappointing. They changed their menu (again!) and the family choices were gone as was one of our favorite appetizers (or shareables as they are now called). The appetizer was brand new the last couple of times we visited and we so enjoyed it. I realize it might have been seasonal, but still so disappointing to have it gone altogether. But why take away the family choices? Such a wonderful option for people who want to share a main course so they can try other options on the menu. At any rate, the service was slow which is very unusual for PF Chang's and, with the changes in the menu, it was just a very disappointing visit.

P.F. Chang's - Norwood
Responded on March 7, 2020

We're sorry that our menu changes have disappointed you! We will be sure to share your feedback with our Culinary Director. Thanks!

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CK
Cincinnati
29 reviews
Dined on February 25, 2020
Overall5food5service5ambience5

Kyle is the best. He remembers our preferences and he is engaging. Will miss the tofu and broccoli dish. Please bring back the orange cream cake that was featured about 1 year ago. Tiramisu is not what I think of when it comes to an Asian restaurant. May want to reconsider and substitute the orange and cream cake. Yum!

K
Cincinnati
5 reviews
Dined on February 21, 2020
Overall4food5service5ambience4

Disappointed PF Chang is constantly changing their menu. They no longer serve some of our favorite entrees. Most of their entrees no longer have a variety of vegetables mixed in with the meats. To bad we still have a couple of hundred dollars in gift cards or would not be returning anytime soon.

KC
New York Area
3 reviews
Dined on February 16, 2020
Overall2food2service2ambience3

Celebrating family event

OT
Las Vegas
1 review
Dined on February 15, 2020
Overall4food4service4ambience4

Great food and service on a busy Saturday!

KD
1 review
Dined on February 14, 2020
Overall3food5service2ambience2

PF Chang’s set up/squeezed in extra tables for Valentine’s Day. The extra tables slowed the service and the kitchen down considerably. The food was great but we waited a very long time and even had trouble getting to and from our table with the extra tables In the way. We will not dine here on a holiday again.

OT
Cincinnati
1 review
Dined on February 14, 2020
Overall4food5service3ambience5

Food was great. Service lacked. Table next to us was sat 5 mins after us and was ordering 10 mins before us.

MG
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

This was my husband's first visit. He loved it! The lunch portion was just-enough with appetizer and eggrolls. Always a great place for lunch.

TR
Cincinnati
8 reviews
Dined on February 12, 2020
Overall3food3service1ambience3

Our server was chatting with another customer and basically ignored us most of the time.

d
Cincinnati
6 reviews
Dined on February 9, 2020
Overall3food4service3ambience4

Food was great, service was average, once again drinks took a veryyyyy long time. Waitress said bar was backed up. Last time we came here over a month ago, our drinks arrived after apps and was told same story — bar was backed up. They need more than one bartender in the evenings.

c
Cincinnati
10 reviews
Dined on February 8, 2020
Overall5food5service5ambience5

Overall very good experience

JJ
Cincinnati
60 reviews
Dined on February 8, 2020
Overall5food5service5ambience5

Not thrilled with some of the changes—spicy chicken noodle is gone and no menus until the server brings them. Whoever thought of these changes doesn’t understand customer first

P.F. Chang's - Norwood
Responded on March 7, 2020

We're sorry that our menu changes have disappointed you! We will be sure to share your feedback with our Culinary Director. Thanks!

Report
f
Cincinnati
10 reviews
Dined on February 7, 2020
Overall5food5service5ambience5

Food was great. Wish you offered the bowls for dinner.

OT
Cincinnati
1 review
Dined on February 7, 2020
Overall5food5service5ambience5

Food was great! Well worth it!

W
Cincinnati
13 reviews
Dined on February 7, 2020
Overall4food4service4ambience4

Excellent service. One dish a little too salty but overall very good value.

OT
Cincinnati
28 reviews
Dined on February 6, 2020
Overall5food5service5ambience5

Server was outstanding!!! Food was good!!!

CK
Cincinnati
29 reviews
Dined on February 4, 2020
Overall5food4service5ambience4

Kyle, our waiter is the best. He remembers what we like to drink and eat. He is pleasant and engaging. Just a nice chap!

PS
Cincinnati
6 reviews
Dined on February 1, 2020
Overall5food4service5ambience5

I had the eggplant. It was tasty, but it didn’t have much spice. I expected it to be a little spicy bc it had the pepper icon next to it, but it wasn’t spicy at all.

JJ
Cincinnati
61 reviews
Dined on February 1, 2020
Overall5food5service5ambience5

Great experience at P.F. Chang’s! We started with Buffalo Trace Manhattans and spicy chicken noodle soup, then for entrees had the sesame chicken and sweet and sour chicken. We always get the chicken prepared stock velvet, which is both healthier and tastier, in our opinion. Everything was perfect, will definitely be back!

JT
Cincinnati
20 reviews
Dined on January 31, 2020
Overall3food2service4ambience3

Celebrated my family accomplishments with watered down alcoholic beverages and cold food. The fried rice was terrible. The waitress was pleasant but young and inexperienced. Soon as she loosened up she became more enjoyable.

c
Cincinnati
13 reviews
Dined on January 31, 2020
Overall5food5service5ambience5

Thanks for still letting us get tempura cauliflower! It’s the best! Also great service from Christina!

EF
Cincinnati
32 reviews
Dined on January 25, 2020
Overall5food5service5ambience5

Great food and service!

HS
Cincinnati
13 reviews
Dined on January 15, 2020
Overall5food5service5ambience4

Good food, good selection, generous servings, good service

P.F. Chang's - Norwood
Responded on January 20, 2020

Thank you for sharing! We'll be sure to share this with our team! We hope to see you again soon!

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c
Cincinnati
1 review
Dined on January 12, 2020
Overall2food4service3ambience3

Service was terribly slow. It took nearly 25 minutes just to get my drink and nearly an hour to get our food. The restaurant was crowded and I heard multiple tables complain about how long it was taking to get their food.

MB
New York Area
9 reviews
Dined on January 12, 2020
Overall3food4service2ambience3

Service was not good. New server one month in. Orders gotten wrong twice. Appetizers coming out after entree. Food was good as usual.

P.F. Chang's - Norwood
Responded on January 18, 2020

Sorry to see your experience wasn’t what we had hoped it would be! If you would like to discuss your feedback with us further, please reach out to us at 480-888-3100.  Thank you!

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CR
Cincinnati
20 reviews
Dined on January 10, 2020
Overall5food5service5ambience5

Delicious food, wonderful service, nice atmosphere, excellent prices on appetizers during happy hour.

OT
Cincinnati
3 reviews
Dined on January 3, 2020
Overall5food5service5ambience5

Great people, food, and service

P.F. Chang's - Norwood
Responded on January 5, 2020

Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

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C
Cincinnati
6 reviews
Dined on January 1, 2020
Overall2food2service2ambience2

This restaurant had slow service. Even though we had reserved on Open Table, we had to wait for our table. None of the hostesses there smiled and did not seem friendly. The Ma Po tofu was cooked nicely but lacked flavor and spice as was the Pad Thai. Our server was pleasant but took a while for everything.

P.F. Chang's - Norwood
Responded on January 5, 2020

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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DA
Cincinnati
2 reviews
Dined on December 28, 2019
Overall5food4service5ambience5

Great appetizer, Dynamite Shrimp. Good main course too. Always a good place to meet family or friends.

P.F. Chang's - Norwood
Responded on January 5, 2020

Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

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K
Cincinnati
21 reviews
Dined on December 27, 2019
Overall4food4service4ambience4

Over all it was a good experience. The waiter did get a couple things wrong. He brought us veggie lettuce wraps at first. He also forgot the brown rice my daughter ordered and brought white rice. The rest of the meal was great. The server was very attentive.

P.F. Chang's - Norwood
Responded on January 5, 2020

Thank you for sharing your feedback. We'll be sure to pass this along to our team. If you would like to discuss further, please reach out to us at 480-888-3100. Thanks!

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OT
Cincinnati
7 reviews
Dined on December 26, 2019
Overall5food5service5ambience5

Great as always

P.F. Chang's - Norwood
Responded on January 5, 2020

Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

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M
Cincinnati
1 review
Dined on December 24, 2019
Overall5food5service5ambience5

Christmas Eve dinner

P.F. Chang's - Norwood
Responded on January 18, 2020

Thank you for letting us be a part of it! We look forward to seeing you again soon!

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WB
San Francisco
2 reviews
Dined on December 24, 2019
Overall5food5service5ambience4

P.F. Chang's was the only restaurant that could seat 10 people on Christmas Eve, even when we showed up early. The food was delicious, and the service was great. It was a little noisy, but it did not mar a wonderful evening.

P.F. Chang's - Norwood
Responded on January 5, 2020

Thank you for letting us be a part of it! We look forward to seeing you again soon!

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CB
Atlanta
47 reviews
Dined on December 23, 2019
Overall5food5service5ambience5

My family chose P.F. Chang's for dinner, and it was delicious. We had Hokkien Street Noodles, Chicken Pad Thai, Kung Pao Chicken and as a special request, made Moo Goo Gai Pan. Brown Rice was a very good accompaniment. Very good service, too.

P.F. Chang's - Norwood
Responded on January 5, 2020

Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

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ML
Cincinnati
6 reviews
Dined on December 23, 2019
Overall3food3service2ambience4

Hardly saw our server and the food took over 40 mins to show up. A real disappointment for my wife’s birthday.

P.F. Chang's - Norwood
Responded on January 5, 2020

Sorry to hear about your experience. We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

Report