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P.F. Chang's - Northlake

4.0
4
193 Reviews
$30 and under
Dim Sum
We are an Asian & Chinese restaurant offering dine-in, takeout, to-go, delivery, and catering. Make a reservation online to dine in. Order Asian and Chinese food delivery, takeout, and catering online or through the P.F. Chang's mobile app. Let us cater the perfect feast for you - corporate office catering menus are also available. P.F. Chang’s offers a variety of signature Asian, Thai, Korean, Japanese, Mongolian, and Chinese food dishes including Chicken Lettuce Wraps, Chicken Pad Thai, Signature Lo Mein, Fried Rice, Mongolian Beef, Chang's Spicy Chicken, and Pork and Shrimp Dumplings. Order online for sushi delivery and takeout. Many gluten-free and vegetarian menu items are available. Try our seasonal cocktails and seasonal menu items.

Make a reservation

2 people

7:00 PM


Booked 1 time today

Order delivery or takeout

Other options

  • Order online

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Dim Sum, Chinese, Asian

  • Hours of operation

    Sunday - Thursday: 11:00am - 10:00pm, Friday & Saturday: 11:00am - 11:00pm

  • Phone number

    (704) 598-1927

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Catering

    Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.

  • Private party facilities

    Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.

  • Private party contact

    Manager: (704) 598-1927

  • Neighborhood

    Charlotte

  • Parking details

    Public Lot

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

What 193 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 4.1Food
  • 3.9Service
  • 4Ambience
  • 3.8Value

NoiseModerate

Loved For

  • Charlotte

    Good for Groups

  • Charlotte

    Good for Groups

Sort by

Filters

  1. OT

    OpenTable Diner

    Charlotte

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5
    Our waiter Brendan was personable, engaging, and knowledgeable on the menu. He was very helpful when assisting me with gluten free options. Brendan made my mom’s birthday dinner very special. PF Changs Northlake is very fortunate to have him on staff. I’ll be returning because he made me feel safe while dining with gluten sensitivity.
  2. MA

    MARKP

    Charlotte

    3 reviews

    3.0

    3 reviews

    Dined 7 days ago

    overall3food5service5ambience2
    Our server and food was great. As for the restaurant in Northlake, it looks as if the company has left that franchise to the ruins.
  3. YV

    YVRtoCLT

    Raleigh

    22 reviews

    vip
    1.0

    22 reviews

    Dined on September 24, 2022

    overall1food1service1ambience1
    Terrible service overall. Waiter didn’t know what dishes were available or how they were prepared. He was serving food without utensils or plates/bowls and we had to wait several minutes for him to go and get while we stared at the food. Dirty restaurant. Poor service right upon entry— hostesses were unprofessional in their demeanor and appearance.
  4. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on September 17, 2022

    overall5food5service5ambience5
    The food was terrific! Our server was outstanding and made our experience the best it could be. We really appreciated her.
  5. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on September 10, 2022

    overall2food1service5ambience5
    The food was cold and just not good. My waitress and my drink (the mule) were awesome though so all props to her and the bartender.
  6. B

    Brent

    Charlotte

    14 reviews

    vip
    2.0

    14 reviews

    Dined on August 27, 2022

    overall2food3service3ambience2
    Year's ago I remember PF Chang's as being a treat. My memory was that their food was great and I enjoyed coming there every visit. This visit it seemed that things have changed. Immediately I noticed that it was VERY hot inside the restaurant. I asked the waitress if there AC was out, and she said it was. AC goes out sometimes, that can't be helped. I then asked her how long has it been out and she said she couldn't remember when it did work. That seems pretty poor. She said they had air in the kitchen area but not in the guest areas. Also beyond just the heat, the food wasn't that tasty. It wasn't bad, but a bit on the salty side. None of the hostess really greeted us or acknowledged that we walked in. That seemed a bit off, but they could have just been busy. It didn't seem that busy though. The manager and waitress were very nice. Did I mention how hot it was?
  7. a

    amyg

    Charlotte

    1 review

    5.0

    1 review

    Dined on August 11, 2022

    overall5food5service5ambience5
    Went for a special occasion. Service was AMAZING and food was as well.
  8. OT

    OpenTable Diner

    Charlotte

    3 reviews

    2.0

    3 reviews

    Dined on July 30, 2022

    overall2food3service3ambience4
    So we walked in at 4:40pm and the hostess said they weren’t taking walk ins until 8:00pm. Lol. Never heard of that. On our way in, we noticed people eating at the outside tables so we asked if we could just eat outside and she said the outside was closed now. Lol…what? She said we needed a reservation. I go on Open Table and book a reservation for 30 minutes later and head back up to the hostess, who says “just for future reference, we don’t usually take reservations unless they’re made at least 2 hours in advance.” What. A. Joke. Once we did sit down, the waitress took 20 minutes to get our drink orders. I don’t blame her because I’m sure they’re short staffed but they’re better off just telling guests that instead of blatantly providing less than mediocre service. The food was fresh at least!
  9. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on July 10, 2022

    overall5food5service5ambience5
    Amazing! Great food, great service, thanks for having us.

    P.F. Chang's - NorthlakeResponded on July 15, 2022Thanks! We’ll share this with our team! Hope to see you soon!

  10. OT

    OpenTable Diner

    Washington DC

    1 review

    2.0

    1 review

    Dined on June 19, 2022

    overall2food4service1ambience4
    Not a great experience. Arrived at 630 for our reservation and then had to wait about 15 minutes. Placed order and we’re notified there was no soup left. Waited over an hour and 30 minutes for food to arrive. We then find out there is no white rice available and if we would like brown or fried rice instead. Fried rice tasted like they made it with brown rice and wasn’t that good. Excuses like short staffed or computers went down were apparently the reason for the kitchen back up. At least the manager comp’d most of our order. Hoping this is a one off as I do like P.F. Chang’s. Not sure we give this location another try but will another.

    P.F. Chang's - NorthlakeResponded on July 15, 2022We are sorry to see this. We have sent you a private note. Thanks!

  11. BC

    BrianC

    Charlotte

    8 reviews

    vip
    3.0

    8 reviews

    Dined on June 19, 2022

    overall3food4service3ambience4
    The server was nice and we ordered shortly after arrival. The food took nearly and hour to get after we ordered and we did not have appetizers. Our drink glasses were empty about 10 minutes before we got refills. We love PF Chang’s but this simply was not the best outing.

    P.F. Chang's - NorthlakeResponded on July 15, 2022We are sorry to see about the wait during your visit. We have sent you a private note. Thanks!

  12. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service5ambience5
    The waitress was wonderful! She watched to see when all her tables had any needs and was right on it. All the staff were just upbeat and cheerful. The aura was wonderful. I bright my daughters and my mom and they had never been to P.F. Chang’s before. It was and early 21st birthday for my oldest daughter and we plan on coming back in July for my other daughter’s 20th birthday. We truly enjoy the vibe, the staff and most if all -the delicious entrees! Thank you for a wonderful experience!

    P.F. Chang's - NorthlakeResponded on July 15, 2022Thanks for sharing your kind words! We'll be sure to pass this along to our team!

  13. SD

    StevenD

    Charlotte

    2 reviews

    1.0

    2 reviews

    Dined on May 18, 2022

    overall1food1service1ambience1
    My wife and I arrived at the time of our reservation and the hostesses seated all the walk-ins ahead of us. She would ask them if they had a reservation and most were all a party of two. I saw one other couple that were waiting and they were experiencing the same issue. After 20 minutes of this, we left.
  14. WI

    WashingtonIrving

    Charlotte

    25 reviews

    vip
    4.0

    25 reviews

    Dined on May 13, 2022

    overall4food4service4ambience4
    Good all around. Not the best restaurant in history, but it's solid. And near the theater, so my wife and I sometimes go here and share a few things before heading to a movie.
  15. OT

    OpenTable Diner

    Charlotte

    4 reviews

    5.0

    4 reviews

    Dined on May 8, 2022

    overall5food5service4ambience5
    The food is always delicious. Staff is always friendly. Made reservations for Mother’s Day. We had reservations for 6:15 p.m. We were able to get a seat at the bar while we waited on our table. The bar area is first come first serve. Eventually, we ordered our food at the bar. It took an hour for our food. We were at the bar 2 hrs. Overall it took almost 3 hrs before our table became available. By then we had already ate and was paying the bill. The waiting area and outside entrance was overcrowded with folks waiting on their reserved tables to become available. Generally, service is quick but Mother’s Day they were overloaded. For some reason a family of 4 sitting at the high top bar table was able to get their food fairly quick and they had a large order. They even received their food before the table next to them that ordered before them. Suggestion to restaurant, ensure servers keep a 2 hour time limit on patrons who are eating.
  16. C

    Cindy

    Charlotte

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food2service4ambience4
    45 minute wait to be seated even after having a reservation and took 40 minutes to even get our food. Food was not at its usual level. I was very disappointed at this experience.
  17. j

    jman

    Charleston

    42 reviews

    vip
    5.0

    42 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5
    Great service, incredible food.
  18. P

    Pimpim

    Charlotte

    2 reviews

    3.0

    2 reviews

    Dined on May 7, 2022

    overall3food3service4ambience3
    Had to wait a long time with a reservation need to adjust reservation time so the wait is ok
  19. B

    Bowen63

    Western NC

    12 reviews

    5.0

    12 reviews

    Dined on May 6, 2022

    overall5food5service5ambience5
    Lunch date. Our waiter was amazing. Will definitely go back.
  20. B

    Buddy

    Charlotte

    39 reviews

    3.0

    39 reviews

    Dined on May 4, 2022

    overall3food2service3ambience2
    Tables that hadn’t been cleared surrounded us. The place seemed short-staffed. The dim sun wasn’t as good as I expected. Service was slow. In general not a great experience at all. We had come for dinner and pretty much decided that this was a lunch place.
  21. OT

    OpenTable Diner

    Charlotte

    5 reviews

    5.0

    5 reviews

    Dined on April 23, 2022

    overall5food5service5ambience5
    Had a special dinner with my love one
  22. OT

    OpenTable Diner

    Charlotte

    2 reviews

    3.0

    2 reviews

    Dined on April 13, 2022

    overall3food5service5ambience5
    I made a reservation but was told there would be a 30 minute wait when I got there. Not cool.
  23. OT

    OpenTable Diner

    Charlotte

    3 reviews

    5.0

    3 reviews

    Dined on April 9, 2022

    overall5food5service5ambience5
    Excellent experience all around
  24. p

    pete

    Charlotte

    8 reviews

    vip
    3.0

    8 reviews

    Dined on April 5, 2022

    overall3food4service3ambience4
    When I made my reservation.. the tool is asking for special request . My request where gluten free bread and birthday . None of them was available nor that was paid attention. Why do we have the field for ?
  25. OT

    OpenTable Diner

    Exclusive

    1 review

    4.0

    1 review

    Dined on April 1, 2022

    overall4food4service4ambience4
    The occasion was the celebration of my birthday. One of the things I love about P.F. Chang’s is the calamari, however there was none available and has not been for a while. So in that respect I was a bit disappointed but overall it was a good time.
  26. AC

    AlandCat

    New England

    33 reviews

    vip
    2.0

    33 reviews

    Dined on March 26, 2022

    overall2food2service3ambience2
    We were kept waiting more than 20 minutes past our reservation time. We also watched as people who arrived after us were seated before us. We were ultimately seated at a table for 6 with bench seating & shortly after a family of 4 with 2 young children were seated at a crammed table, forcing them to precariously place their baby in it's carrier on a chair. Once we were seated, the hold up became evident. The front reception staff were also acting as busers. One of them sauntering along at a snails pace. Another day did little more than stroll through the restaurant leaving a heavy scent of cheap perfume to waft over tables and food. The only reason service gets 3 stars is because our server Shomari was the only positive - he was very personable and tried very hard to be efficient but was over worked. I terms of food, the appetizers were generally good but our rice was undercooked& our entrees were seriously overdone. Food arrived sporadically around the restaurant - we finished 1 app before the 2nd arrived. A table of 2 near us received their entrees so far apart 1 guest was almost finished as the other began. The portions have also gotten noticeably smaller. We are big PF Chang's fans & have been to a # of locations around the country -this location falls far short of standard - worst PF Chang's ever.

    P.F. Chang's - NorthlakeResponded on April 1, 2022We’re sorry to see this! We’ve reach out to you in a private message. Thanks!

  27. OT

    OpenTable Diner

    Charlotte

    1 review

    2.0

    1 review

    Dined on March 12, 2022

    overall2food2service3ambience2
    Despite having a 7p reservation made 2 hrs before, the hostess informed me she couldn’t locate it, we arrived at 6:45. By 7:30 the waiting area was so full we stood shoulder to shoulder. Restaurant chatter was loud, but 1st names were yelled out anyway, barely audible wait staff didn’t have time to bus - they were caring for customers. The hostess honestly seemed confused & unsure the majority of the extended time we observed. My husband asked what the expected wait was around 8:15, & the hostess told him there were 3 parties ahead of us, so it’d “be a while” still. A male floor manager started seating people around 8 (again, not sure what the hostess was there for), & we watched as more parties arriving after us were seated. The hostess noted us around 8:25, whispered in the manager’s ear, & a few moments later we were seated. Waiter Dallas was personable. The dumplings came out cold, no sweet tea, entrees were served cold & minus the upcharged noodles & fried rice. The pear mojitos had way too much lime, & we asked for the noodles & fried rice to be taken off the tab. Had to ask again when check rcvd.
  28. OT

    OpenTable Diner

    Charlotte

    1 review

    5.0

    1 review

    Dined on February 23, 2022

    overall5food5service5ambience5
    Anniversary
  29. N

    Navegue

    Charlotte

    27 reviews

    vip
    4.0

    27 reviews

    Dined on February 8, 2022

    overall4food4service3ambience3
    Nice mid tier large scale Asian food. Struggling like most chain restaurants with staff levels, hit/miss.
  30. OT

    OpenTable Diner

    Charlotte

    4 reviews

    1.0

    4 reviews

    Dined on January 14, 2022

    overall1food3service3ambience4
    The hostess has no knowledge of this reservation through Opentable. Shockingly, there weren’t many people waiting on a Friday evening at 6:30. We were seated after 10 minutes or so only to be told by our server the fryer was down and a long list of unavailable menu items. I really wish the hostess would’ve mentioned that prior to us waiting and being seated. No wonder the restaurant was half empty. The food we did order was ok, nothing special, and not what we intended to get there. 😕
  31. DN

    DateNight

    Atlanta

    6 reviews

    2.0

    6 reviews

    Dined on December 26, 2021

    overall2food2service3ambience1
    Mongolian Beef = More onions than beef. Not much Chicken in Chicken Pad Thai. Portions were not equal to price of food. 6:15pm Reservation and they were out of White Rice, how is that possible?
  32. DH

    DiannaH

    Charlotte

    26 reviews

    vip
    3.0

    26 reviews

    Dined on December 18, 2021

    overall3food3service2ambience4
    Very disappointed in the food and service tonight. The waitress was very inattentive to our needs. Food came out very different than what was normal. Hopefully this was just a bad day for the chef and waitress.
  33. OT

    OpenTable Diner

    Wilmington

    1 review

    5.0

    1 review

    Dined on December 10, 2021

    overall5food5service5ambience5
    Always love coming here. Good food, good atmosphere.
  34. OT

    OpenTable Diner

    Charlotte

    5 reviews

    5.0

    5 reviews

    Dined on November 30, 2021

    overall5food5service5ambience5
    My 55th birthday
  35. JC

    JhniyaC

    Charlotte

    5 reviews

    vip
    4.0

    5 reviews

    Dined on October 21, 2021

    overall4food4service5ambience5
    Great time and great food.
  36. CM

    CindyM

    Western NC

    4 reviews

    5.0

    4 reviews

    Dined on October 3, 2021

    overall5food3service4ambience5
    Food was just ok.
  37. OT

    OpenTable Diner

    Orlando

    1 review

    4.0

    1 review

    Dined on September 19, 2021

    overall4food5service4ambience5
    Made reservation online. We got there about 10 mins early, then waited for 20 mins after our reservation time and watched several families get seated before us, even though they arrived after us. We finally asked and the hostess wasn’t sure why that happened. All in all the experience was still pleasant. Food was delicious as always and our waitress was very attentive and kind.
  38. N

    Noise87

    Washington DC

    2 reviews

    4.0

    2 reviews

    Dined on September 10, 2021

    overall4food5service5ambience4
    We sat on the far back left wall. For some reason there was no direct light on own table but others did have light from above. Its way too dark in there.
  39. BI

    BigI

    Charlotte

    7 reviews

    4.0

    7 reviews

    Dined on September 4, 2021

    overall4food5service4ambience4
    The food was delicious and app sampler the way to go
  40. OT

    OpenTable Diner

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on August 4, 2021

    overall5food5service5ambience5
    Great place to go during the week. If you are not in the mood to cook. We were seated immediately and our server was very attentive. They have a strong menu that makes it hard to just choose one thing. Either way I doubt anything on the menu would disappoint. The food came rather quickly as well.

FAQs

You can order delivery directly from P.F. Chang's - Northlake using the Order Online button. P.F. Chang's - Northlake also offers takeout which you can order by calling the restaurant at (704) 598-1927.

P.F. Chang's - Northlake is rated 4 stars by 193 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 1 time today

Order delivery or takeout

Other options

  • Order online
Google Map for P.F. Chang's - Northlake

10325 Perimeter Pkwy., Charlotte, NC 28216

Additional information

  • Neighborhood

    Charlotte

  • Hours of operation

    Sunday - Thursday: 11:00am - 10:00pm, Friday & Saturday: 11:00am - 11:00pm

  • Cuisines

    Dim Sum, Chinese, Asian

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Public Lot

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

  • Phone number

    (704) 598-1927

  • Catering

    Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.

  • Private party facilities

    Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.

  • Private party contact

    Manager: (704) 598-1927

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