P.F. Chang's - Northlake
Food was just ok.
Made reservation online. We got there about 10 mins early, then waited for 20 mins after our reservation time and watched several families get seated before us, even though they arrived after us. We finally asked and the hostess wasn’t sure why that happened. All in all the experience was still pleasant. Food was delicious as always and our waitress was very attentive and kind.
We sat on the far back left wall. For some reason there was no direct light on own table but others did have light from above. Its way too dark in there.
The food was delicious and app sampler the way to go
Great place to go during the week. If you are not in the mood to cook. We were seated immediately and our server was very attentive.
They have a strong menu that makes it hard to just choose one thing. Either way I doubt anything on the menu would disappoint. The food came rather quickly as well.
Arrived without reservation and was told a 40 minute wait and then I realized I should have booked with open table . I set reservation for 7:30pm in less than 5 minutes. Sat my party of 2 under walk in name 15 minutes later instead of reservation at time reserved.
Food was wonderful! Very disappointed that they are using outside seating while we are still in a global pandemic. Service after we were seated was good, took some time for staff to obtain drink and app order. After that service was very good.
Food was excellent!
Had a reservation which was not honored on time - people that came after us got seated before. Came for sushi but the menu only has 4 choices and 2 had shrimp which my husband is allergic to. So we opted to go with calamari as appetizer and order entrees. After 20 min they came to tell us that they don’t have anymore defrosted calamari. Then the waiter didn’t know the seasonal drinks. The taste of the food was nothing spectacular. This was our attempt at giving this place a second chance and was highly disappointed. Not worth the $ and not returning.
We love PF Changs. They are so willing to making changes to their menu to satisfy my picky husband. Make sure you make reservations before you go or you will have a long wait.
Reservation was for 730pm. Was not sat until 755pm.
Ordered drinks at the table from the bar. But bar was understaffed and drinks didn't come out until apps were on the table.
Our server was great, but it was obvious they were under staffed.
We have been here many times before, and will be back.
Awesome service! Dined in bar with my youngest cousin!
Thanks so much! We appreciate your kind words. We hope to see you again soon!
We sat on the patio. Loud car mufflers racing down the street over and over were the only thing that diminished our experience
Food was great! We did have to wait 10-15 minutes before being seated though. Even with our reservation.
Very loud, very slow. Waited for 30 minutes for food, food came, out of rice... had to wait 10 minutes for rice which was undercooked. Food was a bit cool, but the taste was spot on. Portions of some items were smaller than usual. There were only 3 of us and our whole dining experience took over 2 hours. Just not a great experience. Would not return to this location.
Everything was fine .Only issue was the time we set to arrive was 645 and we came in at 638 was not checked in till 702 . This was not cool
Even nwuth reservation had to wait 25 mins. Food was good but on the warm side. I like hot food. Teued to order a drink from the bar was out of everything. Finally settled on a M. mule which was bad had till I much ginger.
Made reservations for 6:45, kept being told were next, we left at 7:20 and was never sat at a table. Manager never intervened at hostess station, total mess.
Ended up with a bar table..my open table reservation wasn’t worth a good table
they did not have our opentable reservation, so we had to wait for a table. the food was good except for one thing and they took that off the bill. overall it was very good and we will be back.
Thirty minutes past the reservation time, we were seated. Multiple tables empty while the lobby area was full of people waiting for tables. Particularly aggressive hostesses with varying stories about when we would be seated, how far behind they were and how they determined who is seated next.
Food was not the quality you would expect from a brand that should be able to produce the same plate of food across its footprint.
A neighboring guest dropped a drink that exploded all over two of our party. No attention to the spill or the splashing of my guests.
I will not be back to a PF Changs and would absolutely not recommend this particular location to anyone.
The host could be friendlier. Food and service are outstanding. Enjoyed the ambience.
Not too bad for a chain. Food was kind of bland... Service from kitchen VERY slow. Nice decor... Server was great.
I had a reservation at 745 pm and the table was ready at 9 pm. Terrible services
Hostess and waitress were outstanding eat there regularly best service ever
Booked reservation on open table and restaurant didnt have my reservation and told me it would be two hours before they could seat me.
They don’t honor their Open Table reservations!
We drove 45 minutes and they would not seat us!
Hostess stated that open table reservations did not cross to their system and therefore never had our reservation. Asked for my name and said 20-30 minutes. We ended up at the bar, as we didn’t want to wait.
Bar drinks especially slow for us and other tables, but wait staff and food adequate.
Yum Yum. Kung Pao Brussels Sprouts were amazing!
Went on a Sunday night and it wasn’t busy. Great service and quick food.
We checked open table prior to arriving, saw great availability, so we just walked in. Front desk told everyone it was a 1:45 to 2 hour wait. Most people left. Did not offer to seat us outside, then 15 minutes later a group asked to sit outside and was promptly seated, while we waited. We made reservations with open table, received confirmation, and then went to the front desk with our reservation. The front desk told us that they were not connected to open table- and our reservation was not valid. She was easily able to confirm my name and reservation confirmation somehow though. They did seat us within 45 minutes- but the whole experience was spoiled by the unhelpful and confrontational front desk staff.
Aubrey was our server she was negligent. She placed our order wrong then very rarely came back to the table. She never refilled our beverages and we had to consistently remind her of things that were missing. The manager was friendly and apologized for the issues, even when Aubrey brought our check she didn't apologizes for the issues.
I hadn't been there in a few years, food was not as good as I remembered. I used to love the Kung Pao Chicken but they changed it and it really wasn't that great. There was no cocktail menu, we were told to use the QR code to look it up but still couldn't find it, ended up doing a Google search and stumbled on one. I'm in no hurry to go back.
Food was delicious service was horrible we should’ve stayed in the bar and ate their service and the restaurant was terrible and the bad part was they weren’t even busy
Excellent service and food.
I love PF Changs it is always an awesome time and the servers are very nice. The meal is comparable to none and we always have more than enough to take home.
Their open table reservations do not convert to their system. We made reservation on opentable and they didn’t have a table booked for us. However the hostess was really nice to get us seated ASAP!
Mostly all associates were wearing face masks and in compliance with North Carolina Covid regulations. However, one of the food runners had his mouth covered but not his nose. Not good considering he’s carrying customers food out. Additionally, 3 customers in one group were sat while not wearing any masks. They were walked past several tables of customers eating food and none of the 3 had masks on. My opinion is they should not have been sat due to the NC Covid regulations. We will not return based upon these guidelines not being followed.
Awesome food and great service. Did not show our reservations when we arrived so we had to wiat.
The staff said that that the open table app reservations were “glitchy” and they had no record of our 7:30 pm reservation. That added us to the list and we were seated at 8:05 pm.
Not ideal but the staff was delightful and we were very well cared for once we were seated. So after wonderful service and a delicious meal ....all Was Forgiven!
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You can order delivery directly from P.F. Chang's - Northlake using the Order Online button. P.F. Chang's - Northlake also offers takeout which you can order by calling the restaurant at (704) 598-1927.
P.F. Chang's - Northlake is rated 4.3 stars by 157 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.