P.F. Chang's - Northbrook

4.3
257 Reviews
$30 and under
Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 257 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.3
service
4.2
ambience
4.1
value
Noise · Moderate
86% of people would recommend it to a friend
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vipCAROLYNB
Chicago
29 reviews
Dined on October 24, 2020
Overall3food3service4ambience2

We waited 45 minutes past our reservation for our table. It was so dark in there we could not read the menu. I understand having to wait a little past your reservation, but not 45 minutes, plus we were asked to go sit in our car and it was cold outside and we had to keep the car running to keep warm.

r
vipricala
Chicago
93 reviews
Dined on October 21, 2020
Overall5food5service5ambience5

Food was great only 6 people in the restaurant

G
Gloria
Chicago
1 review
Dined on October 16, 2020
Overall3food5service5ambience3

We arrived early for a reservation we made on Open Table. Waited an hour for the table! However, once we were seated the waiter was EXCELLENT and made up for the horrible wait in getting our meal out to us quickly, which was truly appreciated. Must have reservations to even get in the door at this location. They are extremely busy on the weekends.

p
vippcsk8
Chicago
250 reviews
Dined on October 12, 2020
Overall5food5service5ambience4

Our granddaughter was delighted with her birthday lunch!

SR
vipSusieR
Chicago
40 reviews
Dined on October 6, 2020
Overall5food5service4ambience4

We had a fantastic experience and felt Covid-protected. I normally wouldn’t eat indoors during a pandemic, but I felt very comfortable at your lovely establishment. I have to add that the happy hour coconut mojito was a delish and delightful revelation! Thanks so much.

RF
RestaurantFriend
Chicago
24 reviews
Dined on October 5, 2020
Overall5food4service5ambience4

Perfect Pandemic dining. This restaurant has taken exceptional care to ensure safety and health protocols while serving delicious food.

I'd come back here with no hesitation during Covid. Very safe, very diligent and excellent food.

AW
AmandaW
1 review
Dined on September 29, 2020
Overall2food3service1ambience2

This was a very disappointing experience. Either the waiter had trouble writing down what he was told, or the kitchen/bar couldn't read it. We were served vegetable fried rice instead of the Lo Mein as ordered - then they charged us for both. A moscow mule was served in a glass with a mint leaf - clearly it was a mojito. And of the two sushi rolls we ordered, one was correct and another was not. We were in a very sensitive conversation with our dinner guest and so it wasn't the time or place to argue. I would think twice before returning.

H
vipHappycustomer
Chicago
146 reviews
Dined on September 25, 2020
Overall5food5service3ambience4

Great outdoor seating
Food great
Service was strange - we had more than one waiter, but it all worked out.

PM
vipPamM
Las Vegas
6 reviews
Dined on September 18, 2020
Overall1food1service1ambience4

We’ve gone here for years and i have to say it’s been horrible lately! Food is cold and i ask for everything to please be hot!! It’s going downhill! It was horrible service!! They don’t take pride to make it right! The manager was extremely rude to me after after reprimanding me to not scream at her!! I wasn’t screaming but i was upset!! She was out of line! I’m not a child!! Very bad experience!!

r
vipricala
Chicago
93 reviews
Dined on September 5, 2020
Overall5food5service5ambience5

Always good Chinese food.

AF
AndreaF
Chicago
1 review
Dined on September 4, 2020
Overall4food4service3ambience4

We love P.F. Chang’s! We completely over ordered. Thought for certain we would have tons of left-overs, but the kids were hungry and the food was delicious! No leftovers.

LS
vipLoriS
Chicago
5 reviews
Dined on September 4, 2020
Overall4food4service5ambience5

Great outdoor dining! Beautiful setting, good food and service, and great job keeping customers socially distanced.

p
vippcsk8
Chicago
250 reviews
Dined on September 4, 2020
Overall5food5service5ambience4

Wonderful lettuce wraps, pad Thai , ribs, followed by lick the plate banana spring rolls!

t
traveler
Chicago
42 reviews
Dined on September 4, 2020
Overall5food5service5ambience4

Nice outdoor dining area with umbrellas only...only negative is food got cold quickly....never disapponted in the mongolian beef and dbl pan fried noodles (have no idea why they removed it from the menu and now it is only avail via special order...waitstaff said it was a very popular dish).

I
vipIlbuckeye
Chicago
85 reviews
Dined on August 30, 2020
Overall5food5service3ambience4

Always great food! The patio dining is very nice.

BD
vipBusinessDiner
New York Area
21 reviews
Dined on August 25, 2020
Overall1food1service1ambience3

Can you give less than one star? If so I would. First time we did take out. They forgot items. Second time (we thought it would be different) we made a reservation and dined in. We arrived with a reservation and were seated 35 minutes later. Then sat at the table for 17 minutes and no one greeted us. No one came for drinks or an order. We tried to flag a waiter down, but he was running around and did not respond. Finally we just left. On the way out we spoke to the hostess (who I believe is responsible to be sure people are attended to) who told us the waiter was not our water, but our waiter never even came close to our table. Terrible experience. I would never ever go to this PF Chang's again. They need better management for employees to be successful.

BG
vipBG1StCharles
Chicago
51 reviews
Dined on August 25, 2020
Overall5food5service5ambience5

Food was outstanding, server was exceptional. Felt like my business was important to them.

B
vipBbbb
Chicago
1 review
Dined on August 24, 2020
Overall3food3service1ambience3

Poor use of masks by servers. Food quality has gone down since last visit. Waiter/waitress did bare minimum. Only good service by servers delivering food to table. Won't be back. Shame - used to be a favorite.

L
Love2celebrate
Chicago
9 reviews
Dined on August 22, 2020
Overall4food4service4ambience4

The food was good. We ate indoors and felt good about their procedures that are in place.

H
vipHappycustomer
Chicago
146 reviews
Dined on August 21, 2020
Overall5food5service5ambience5

Love it here. Love eating outside.
Dread cold weather.

I
vipIlbuckeye
Chicago
85 reviews
Dined on August 12, 2020
Overall5food5service5ambience5

Great outdoor patio dining!

MA
vipMichelleA
Chicago
6 reviews
Dined on August 10, 2020
Overall3food3service3ambience4

It was not a busy time when we got there. Server was good, but I thought that he should have informed us of the happy hour menu beofre we started ordering rather than when he was almost done with our order. Food was a little disappointing even though they were well presented - definitely unlike my other experiences at other PF Chang locations in Lombard and Chicago. The crab wontons were a definite disappointment- ours were tasteless only made better by the sauce. The best item we had was the pork dumplings- I would have forgone the wontons and gotten 2 orders of them. Kung Pao shrimp which the waiter highly recommended was not as tasty and flavorful as the hype, but it definitely looked better than the bbq spare ribs my daughter got. The california roll was good. Overall, just a tad disappointed by this experience, but maybe it was just not a good day to be out dining for a birthday celebration? Thanks.

S
Singh
Chicago
6 reviews
Dined on August 4, 2020
Overall3food3service4ambience4

We have eaten many times at PF’s but this was disappointing! Our entres disappointed in presentation and taste and the response we got from our server was - this is what you get!

L
Lena
San Francisco
1 review
Dined on August 1, 2020
Overall4food5service2ambience5

Food is always good! We love the please!! Thank You!

G
Gloria
Chicago
2 reviews
Dined on July 31, 2020
Overall5food5service4ambience5

Loved the Bobu steak dish as always and tried the Sweet N Sour Chicken and it was simply delicious. This is our go to place after visiting the Botanical Gardens. It is a must!

G
vipGalap
Chicago
8 reviews
Dined on July 28, 2020
Overall5food5service5ambience4

We made a reservation an restaurant told us when we arrived they are NOT taking reservations for outside . We waited 35 minutes. Restaurant said open table does not know this but if I called restaurant they would have told us. Unhappy we had to wait but food an service excellent.

j
jinkx
Chicago
14 reviews
Dined on July 26, 2020
Overall5food5service5ambience5

Its our first time at this restaurant but it did not disappoint.Went to celebrate my son's 18th bday. The meal was delicious and great, the ambiance or maybe because there was not a lot of customers yet but most off all the service. The pork eggroll was very different from what we used to have and the sauce that goes with it. A mixture of spicy mustard and sweet and sour sauce.. i thought it would be spicy but its not. It blended well with the eggroll. Dessert speak for yourself 😍
Our waiter Frank was very nice, fun,very interactive , has a real good customer service and sense of humor in him.Thus I also ENJOYED my strawberry cucumber limeade. A new concoction that i thought would taste different. Wished I had it spicked lol but still very good though. Next time..

P
vipPrince
Chicago
3 reviews
Dined on July 25, 2020
Overall4food4service4ambience4

Awesome place and awesome food. The service is always great and the food is lovely.

CT
vipChipTheMan
Chicago
30 reviews
Dined on July 19, 2020
Overall3food4service4ambience2

The restaurant is tired and requires updating and a thorough cleaning!

MC
MishyCake
Chicago
3 reviews
Dined on July 19, 2020
Overall5food3service5ambience5

Service was good and friendly. Lo mein tasted good but the beef had some fatty bits. The lettuce wraps left much to be desired.

MB
MarkB
Chicago
1 review
Dined on July 17, 2020
Overall1food1service1ambience1

I’m been going to this place since they were open , cause we used to live around the corner. Food was always exceptional. , but lately in the past couple of months it’s totally changed. Food is like cheap fast food Chinese. No taste to it. I would not recommend people to go there. I went as far as telling management about it, but the only thing they did is to smile at me. Avoid this place. They are not going to survive with this kind of food in this area, specially when New Northbrook court will open with new places.

OT
vipOpenTable Diner
Chicago
3 reviews
Dined on July 9, 2020
Overall2food4service1ambience3

Our waiter was sweating profusely suggesting he had a fever.

S
vipSuebee
Chicago
19 reviews
Dined on July 6, 2020
Overall5food5service5ambience5

Happy to have them open to diners again!

S
vipSundevil83
Chicago
168 reviews
Dined on March 11, 2020
Overall5food5service5ambience5

Love PF Chang’s here in Northbrook! Definitely our “go to” for Asian in the area! Great team.... well managed.

Sign up for the loyalty program - super deals!!

P.F. Chang's - Northbrook
Responded on March 17, 2020

Thank you for sharing! We'll be sure to share this with our team! We hope to see you again soon!

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EW
vipEdwardW
Chicago
9 reviews
Dined on March 7, 2020
Overall5food5service5ambience5

They have trimmed the menu down a bit but they will still make you items from the old menu.

P.F. Chang's - Northbrook
Responded on March 17, 2020

Thank you for sharing! We'll be sure to share this with our team! We hope to see you again soon!

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JY
vipJacyY
Orlando
10 reviews
Dined on March 6, 2020
Overall5food5service5ambience5

Great food, great atmosphere and great service! Always consistent!

P.F. Chang's - Northbrook
Responded on March 17, 2020

Thank you for sharing! We'll be sure to share this with our team! We hope to see you again soon!

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A
vipAdamabouttown
Milwaukee
142 reviews
Dined on March 6, 2020
Overall5food5service5ambience5

Great food and drink

M
vipMike
Chicago
11 reviews
Dined on February 28, 2020
Overall3food3service2ambience4

Service was very weak and food didn’t seem to be up to usual. Overall may be slipping.
Been a fan of theirs for many years. But. I’ll have to think twice about returning in the near future.

P.F. Chang's - Northbrook
Responded on March 7, 2020

We are sorry to hear about your experience. We will share it with our team. If you would like to discuss your feedback with us further, please reach out to us at 480-888-3100.  Thank you!

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H
vipHappycustomer
Chicago
146 reviews
Dined on February 21, 2020
Overall4food4service5ambience4

Happy hour is fabulous. We love it.

F
vipFunguy22
Chicago
8 reviews
Dined on February 16, 2020
Overall4food4service4ambience4

On complaint was having to wait a long time after reservation time in crowed lobby area.

FAQs

You can order delivery directly from P.F. Chang's - Northbrook using the Order Online button. P.F. Chang's - Northbrook also offers takeout which you can order by calling the restaurant at (847) 509-8844.

P.F. Chang's - Northbrook is rated 4.3 stars by 257 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.