P.F. Chang's - Northbrook

4.2
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156 Reviews
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$30 and under
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Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 156 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.3
food
4.2
service
4.2
ambience
4.1
value
Noise · Moderate
80% of people would recommend it to a friend
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b
Chicago
8 reviews
Dined 6 days ago
Overall 5food 4service 5ambience 4

Had a good dinner.Enjoyed a lot.

P.F. Chang's - Northbrook
Responded 3 days ago

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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LN
Chicago
20 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

It’s P.F. Chang’s what is NOT to like?! Service food ambiance as expected.

P.F. Chang's - Northbrook
Responded 3 days ago

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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CM
Chicago
27 reviews
Dined on September 12, 2019
Overall 5food 5service 5ambience 5

Good menu selections to choose from, great food.

P.F. Chang's - Northbrook
Responded 3 days ago

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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H
Chicago
58 reviews
Dined on September 12, 2019
Overall 4food 4service 5ambience 4

I hadn't seen my friend in months so lots of conversation - our waiter was very accommodating and didn't make us feel rushed. My favorite shrimp w/ melon and walnuts was good as always.

P.F. Chang's - Northbrook
Responded 3 days ago

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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BR
Chicago
1 review
Dined on September 7, 2019
Overall 1food 5service 1ambience 4

The server Isabella was terrible. Our drinks went empty on two separate occasions and when it came time to wrap up our leftovers she dropped off a single container and a bag. Every other server that we watched came and put the leftovers in containers for their tables. Managers clearly don’t watch the restaurant, as they should have noticed a whole table with empty glasses. For an upscale restaurant with upscale prices, I expect better service.

P.F. Chang's - Northbrook
Responded on September 9, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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R
Chicago
104 reviews
Dined on September 6, 2019
Overall 5food 5service 4ambience 4

Dropped in after seeing a nearby movie and had a hankering for Lettuce Wraps and a cup of soup. Both of us ordered the same thing. Perfect! Loved the Lettuce Wraps and the soup was good, too.

P.F. Chang's - Northbrook
Responded on September 9, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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OT
1 review
Dined on September 5, 2019
Overall 4food 4service 5ambience 4

A good choice for 3 old friends catching up.

P.F. Chang's - Northbrook
Responded 3 days ago

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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S
Chicago
140 reviews
Dined on September 4, 2019
Overall 5food 5service 5ambience 5

As usual.... a wonderful experience.

P.F. Chang's - Northbrook
Responded on September 9, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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RR
1 review
Dined on September 1, 2019
Overall 2food 1service 3ambience 3

We thought the food was just O. K> and not like it used to be. Therefor we thought it was over priced for the value.
Institutional and formula cooking.

Will not be back real soon.

P.F. Chang's - Northbrook
Responded on September 4, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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J
Chicago
2 reviews
Dined on August 31, 2019
Overall 3food 2service 3ambience 4

We ordered two appetizers and the second one took a long while to get. I ordered a new item on the appetizer menu that had vegetarian in the description but the item actually had eel sauce on it. The waiter did end up not charging us for it. The white rice was clumpy and cold. The eggplant in the eggplant dish were not cooked well.

P.F. Chang's - Northbrook
Responded on September 4, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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FR
Chicago
13 reviews
Dined on August 31, 2019
Overall 4food 4service 5ambience 4

Best server today!

OT
Chicago
1 review
Dined on August 24, 2019
Overall 3food 3service 4ambience 2

Food and table service were typical. But the dining room was a mess - tables, chairs still dirty, plates and silverware were not clean, and twice during dinner a stack of dishes were loudly dropped (by other servers in a hurry to clear) and broken on the floor near us. Feels like the overall quality of the place has really dipped.

P.F. Chang's - Northbrook
Responded on September 4, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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M
Chicago
145 reviews
Dined on August 24, 2019
Overall 3food 3service 3ambience 3

My wife and I are frequent dinners at PF Changs. I Sat night we were at the Northbrook location, sat on patio order drinks and a couple of appetizers. We had BBQ ribs and a sushi roll. Unfortunately both were quite below standard from our previous experience. Mentioned to waiter who could care less. We decided to leave since the young man was not very attentive.
May come back may not.

P.F. Chang's - Northbrook
Responded on September 4, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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PD
Milwaukee
5 reviews
Dined on August 23, 2019
Overall 4food 4service 5ambience 4

Our waitress was Awesome!! Food was very good. Thank you!

P.F. Chang's - Northbrook
Responded on September 4, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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S
Indiana
2 reviews
Dined on August 22, 2019
Overall 4food 4service 5ambience 5

Came in for a quick dinner. The crispy honey chicken was great!

P.F. Chang's - Northbrook
Responded on September 4, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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OT
Amarillo
2 reviews
Dined on August 21, 2019
Overall 5food 5service 5ambience 5

Had a fantastic time. Chrissy (sp) was spot on with service and the meals were superb

P.F. Chang's - Northbrook
Responded on August 22, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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J
Chicago
67 reviews
Dined on August 19, 2019
Overall 2food 1service 4ambience 4

Food is very bland, tasteless. Only decent dish was Mongolian beef. It’s a handsome restaurant and service was good. But we will not go back.

P.F. Chang's - Northbrook
Responded on August 22, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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SG
Chicago
1 review
Dined on August 18, 2019
Overall 2food 1service 3ambience 3

Kitchen was very slow. Portions small and food mediocre.

P.F. Chang's - Northbrook
Responded on August 22, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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OT
Chicago
3 reviews
Dined on August 18, 2019
Overall 1food 2service 1ambience 3

Menus were covered with food splashes and sticky. Service was horrible! Rushed us through drinks and appetizer, and then waited over an hour for our entrees. When the food came, no apologies. Food was just “okay”...maybe a “C”. Service a total “F”. I guess I remember why I hadn’t been there in 10 years. Won’t be back!

P.F. Chang's - Northbrook
Responded on August 22, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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OT
Chicago
16 reviews
Dined on August 13, 2019
Overall 5food 5service 5ambience 5

Good food and server

P.F. Chang's - Northbrook
Responded on August 22, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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K
Chicago
21 reviews
Dined on August 9, 2019
Overall 5food 5service 5ambience 5

Amazing staff and service!

P.F. Chang's - Northbrook
Responded on August 22, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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OT
Portland
1 review
Dined on August 3, 2019
Overall 2food 2service 2ambience 3

Food had gone way downhill over the years. Won’t be going back.

P.F. Chang's - Northbrook
Responded on August 8, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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S
Chicago
141 reviews
Dined on July 31, 2019
Overall 5food 5service 5ambience 5

Always a great experience at PF Chang’s. Great service!

P.F. Chang's - Northbrook
Responded on August 8, 2019

Thanks for sharing your feedback with us! We hope to see you soon!

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S
Indiana
35 reviews
Dined on July 28, 2019
Overall 5food 5service 5ambience 5

I have been in a while and it was delish!! I need to get there more often. Great new items to the menu. Yummy

P.F. Chang's - Northbrook
Responded on July 31, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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RK
Chicago
11 reviews
Dined on July 28, 2019
Overall 4food 5service 3ambience 4

As always, food was great. Our server struggled somewhat. For example: we waited a long time to be approached at first. We had to ask three times for our drinks to be refilled before he did it. By then dinner was mostly over.

P.F. Chang's - Northbrook
Responded on July 31, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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l
Chicago
19 reviews
Dined on July 26, 2019
Overall 4food 4service 5ambience 5

We go here frequently. This time was not as good as normal. Noodles in lettuce wraps were soggy and the Pad Thai was almost 100% noodles.

P.F. Chang's - Northbrook
Responded on July 31, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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OT
Chicago
3 reviews
Dined on July 21, 2019
Overall 3food 4service 3ambience 3

The food is fine and my kids enjoy it, but the service is always painfully slow once we get our food. It takes ages for someone to check on us (and usually one of needs another beverage) and then it’s even worse once we want our food wrapped and the bill. I often waste an extra 20+ minutes just waiting to get out of there.

P.F. Chang's - Northbrook
Responded on July 31, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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OT
Chicago
2 reviews
Dined on July 21, 2019
Overall 5food 5service 5ambience 5

We had a great time. Great food. Great service. Thank you !

GS
Chicago
28 reviews
Dined on July 20, 2019
Overall 4food 4service 5ambience 4

PF Chang's has a new and dynamic menu with great food and new drink options!!!!!

P.F. Chang's - Northbrook
Responded on July 31, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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AP
Chicago
10 reviews
Dined on July 19, 2019
Overall 2food 2service 2ambience 2

I was honestly very disappointed with our visit. There was water dripping off the AC vents onto our table and all over multiple areas of the floor. Our Orange Chicken had canned mandarin oranges on it instead of real oranges.

P.F. Chang's - Northbrook
Responded on July 31, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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RS
Chicago
7 reviews
Dined on July 16, 2019
Overall 4food 4service 5ambience 3

PF Changs is usually consistent so it is a go-to for us for a casual night out. We had a great waiter this time and he was very funny and liked making recommendations. His recommendation on choosing the right potstickers was spot on!

P.F. Chang's - Northbrook
Responded on July 31, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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BM
Cleveland
21 reviews
Dined on July 14, 2019
Overall 2food 2service 1ambience 1

Not one person greeted us for 15 minutes and we tried to distract 3/4 waiters and no one looked our way. By the time the order was given so much of the food came at the same time. Seen this before here- waiters busy resetting tables when customers already dining need help. And there was not a long wait for tables and many empty tables.
Food was fair this time. Won’t be running back.

P.F. Chang's - Northbrook
Responded on July 31, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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r
Chicago
72 reviews
Dined on July 7, 2019
Overall 5food 5service 5ambience 5

It was nice sitting outside enjoying the weather and The food.

J
Chicago
16 reviews
Dined on July 5, 2019
Overall 3food 5service 1ambience 4

Our waitress forgot to put the order in. Everybody around us was getting their food and we were seated before them. So it was 45 min before we got our food bad experience

M
Miami
40 reviews
Dined on July 4, 2019
Overall 1food 2service 1ambience 1

Bad food, poor service, wrong order which was corrected. Won’t be back to any PF Chang’s.

OT
1 review
Dined on July 4, 2019
Overall 2food 1service 5ambience 5

I got sick from the salmon. Happened the first time. We never had the experience before at P.F. Chang’s.

BB
Raleigh
19 reviews
Dined on July 3, 2019
Overall 5food 5service 4ambience 5

My wife and I enjoy “Sweetheat” lunches often. Great food!

L
Chicago
6 reviews
Dined on June 27, 2019
Overall 2food 2service 2ambience 3

We normally love PF Chang's. However, this time everything was off. It took a long time to be waited on, our waitress would disappear for long periods at a time.

Kung Pao chicken was overcooked. Brown rice was undercooked. Pot stickers were burned. We were there before a concert, so no time to send something back, just lived with it.

This experience won't keep us from coming back, but it was annoying.

L
Chicago
14 reviews
Dined on June 21, 2019
Overall 3food 2service 2ambience 5

Decor is nice but missing something to absorb sound as challenging hearing others at your table when eatting at a dinner hour.

Sent back couple serving peices - glass, tea cup, plate- that had food leftovers from a prior guest. Yep, drew question on what I didn’t see.

Waitress friendly

Food taste didn’t scream homemade neighborhood feel but a franchasie. While menu states chef can make a meal with ingredients they have, asking for a bowl of steamed vegetables to compliment my personal dietary constraints was met with they can’t accomidate. Rather I can pick any listed item and they will try to obmit something- like tofu, meat, chicken that would normally be added.

H
Chicago
119 reviews
Dined on June 21, 2019
Overall 5food 5service 5ambience 5

We ❤️it here. We come often when we want good Asian food.

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