P.F. Chang's - Mt Pleasant

4.3
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45 Reviews
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$30 and under
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Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 45 People Are Saying
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Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.2
service
4.3
ambience
4.1
value
Noise · Moderate
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OT
Atlanta
34 reviews
Dined on November 1, 2019
Overall1food1service1ambience1

The service was mediocre, the waitress took forever to get to us, but did apologize for the wait. My Mother ordered San Pellegrino and the waitress made it a point to tell us she would have to go get it from the bar. We felt as if we were inconveniencing her. The food was inedible. The beef and broccoli was coated in sugary sauce that was so cloyingly sweet, it made the dish inedible. I had to pour about a half of a bottle of the soy sauce they had on the table just to be able to choke down the broccoli. The meat was chewy and coated with the sugary sauce. My mother ordered Wok Fired Filet Mignon. Whatever that cut of meat was, it was definitely NOT filet mignon. The beef tasted sooty at best. It was un-chewable. Once we stopped eating, the waitress offered to bring us to go boxes (no, thank you), but never asked how our meal was. Or maybe she could just tell by looking at the full plates we were leaving behind. We paid $80 for a dinner that was inedible. Never again.

P.F. Chang's - Mt Pleasant
Responded 4 days ago

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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JF
Charleston
14 reviews
Dined on October 19, 2019
Overall5food5service5ambience5

It has been a long time since we have dined at PF Changs - simply because it is not located close to us. We made a reservation, arrived early, but still seated. The service was good, although the delivery of the food took a lot longer than at other restaurants. The waitress told us the kitchen was backed up, and visited our table frequently to keep us apprised of the progress of our food. As usual, the portions are very generous, and we had enough leftovers for another full meal. I would definitely visit here again.

P.F. Chang's - Mt Pleasant
Responded on November 1, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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DJ
Charleston
9 reviews
Dined on October 18, 2019
Overall5food5service5ambience5

Attentive service and food was delicious with generous portions.

P.F. Chang's - Mt Pleasant
Responded on November 1, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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LC
Charleston
19 reviews
Dined on October 12, 2019
Overall5food5service5ambience5

We visit this restaurant often and it is always delicious. This past weekend we went for dinner and Alex, our server, informed us after we had our appetizer, that ticket times in the kitchen were running about 45 mins. Obviously we were disappointed, but because he set our expectations properly, we were not anxious. He stopped by the table several times with updates until the food came out - which was hot and delicious.

Kitchens getting behind happen. A great server like Alex keeps his customers informed which in turn keeps them happy and patient. That's why I still rated Service as Superior even though we had a long wait time for food. Well done P.F. Changs!

P.F. Chang's - Mt Pleasant
Responded on October 19, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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OT
Las Vegas
3 reviews
Dined on September 21, 2019
Overall2food4service2ambience4

Asked for a table. They did not read the request and confirmation at the door and tried to sit us at a booth. Had to wait an extra 65 minutes to get a table when we could have been sat at a table on time (since both parties before us sat at tables and not booths)if they would have remembered we asked for a table and not a booth. Very disappointed!

P.F. Chang's - Mt Pleasant
Responded on September 27, 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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OT
1 review
Dined on August 8, 2019
Overall3food4service5ambience3

Set reservations at 630 and wasn’t at my table eating until 730. Waiter was great and accommodating said system was down. Not my problem, write the order and seat people. You would think that if they sat us late you would at least get a freebie or discount or an apology?

CB
Atlanta
47 reviews
Dined on July 30, 2019
Overall5food5service5ambience5

We tried the Prawns with long life noodles and Chang's spicy chicken. Very tasty. The egg drop soup was delicious, as was the Snafu stout on draft. Our server Dahlia was personable, and service was nicely paced. We will look forward to our next visit.

P.F. Chang's - Mt Pleasant
Responded on August 7, 2019

Thanks! We will be sure to recognize Dahlia! Hope to see you soon!

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ER
Charleston
1 review
Dined on July 20, 2019
Overall5food5service4ambience4

The service was excellent! Table was ready per my reservation time. Food was delicious and they were very cautious about my shellfish allergy. Great experience.

P.F. Chang's - Mt Pleasant
Responded on August 7, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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G
Columbus
23 reviews
Dined on July 17, 2019
Overall3food3service4ambience4

My wife and I go here regularly and typically enjoy it. This time the shrimp with lobster sauce portion was considerably/noticeably smaller. For the first time and last time I ordered a dinner salad with shrimp. A shallow large bowel with basic lettuce, light dressing and the shrimp were place off to the side warm. Strange.

P.F. Chang's - Mt Pleasant
Responded on August 7, 2019

Thanks for sharing your feedback with us and we are sorry to hear about your disappointment. We will be sure to share your feedback with our team.

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M
1 review
Dined on July 12, 2019
Overall3food4service2ambience4

Visit this place everytime I'm in town. First time service was subpar. I ordered an app prior to friends joining me and it came out later than theirs. Server did not bring spice trio until asked and then did not offer to prepare it until asked.

s
Tampa
40 reviews
Dined on July 4, 2019
Overall5food5service5ambience5

Our server was great and the food was superb. A very enjoyable meal and ambiance

OT
Charleston
2 reviews
Dined on June 22, 2019
Overall2food4service1ambience2

We were driving through and looking for a place to eat. We love P.F. Chang’s as I am celiac and offer great gluten free options. We made reservations through open table which we commonly do for 7:30. We checked in a few minutes early and waited about 10 minutes to be seated. We were starving so we put in our orders right away and had noticed the waitress had been double sat. Figured this would help a little to just get us done. Well fast forward 45 minutes I was being very patient as I was a server for many years. But 45 minutes was pushing it. I asked the waitress if there was an issue with out order she said the kitchen was a bit backed up and I ordered gluten free so that could be why. First let me say. We got out appetizer on time with no problems. And everyone else around us, there were three tables sat around the same time as us, All had their food and were almost done. So my guess is the waitress had put in our appetizer then for got to put in the rest of our food waiting to space it out a bit. But instead blamed the kitchen which was not backed up. And blamed it on the type of food I choose!!! Nope sorry. Had she just said sorry it was put in wrong or something I would have understood but instead Lied to me. I was very annoyed.

SE
Washington DC
38 reviews
Dined on June 15, 2019
Overall5food5service5ambience5

Love this place! Great food & drinks. Plenty of free parking.

OT
San Francisco
1 review
Dined on June 12, 2019
Overall5food5service5ambience5

Food and service were excellent. Love the crispy honey chicken! Delicious!

N
Charleston
10 reviews
Dined on June 7, 2019
Overall3food4service2ambience3

We were a party of six, two being children. We immediately ordered something for the children to munch on, as we knew they were hungry. The table ordered early on, but we had to ask three times for our food. The food was delicious when we finally received it, but one requested dish never arrived, and we were not charged for it. An experienced waitperson should be assigned to a large party. Where was the manager?

G
Columbus
23 reviews
Dined on May 30, 2019
Overall3food1service4ambience4

Had a new dish call Chang’s Lobster and Shrimp Rice. Absolutely terrible and overpriced. It had maybe three small pieces/shreds of lobster and two shrimp over a very large bed something that resembled fried rice. Again, terrible and not worth it. Felt like I got an order or rice with soy sauce on it.

CD
Charleston
43 reviews
Dined on May 25, 2019
Overall4food4service4ambience4

Good food, service

DJ
Charleston
31 reviews
Dined on April 12, 2019
Overall5food5service5ambience5

Absolutely 😋 Delicious and great service!

CG
Charleston
19 reviews
Dined on April 11, 2019
Overall5food5service5ambience5

The lunch portions are plenty, fabulous lunch and service!

NK
Charleston
9 reviews
Dined on April 7, 2019
Overall5food5service5ambience5

Good food..good service

OT
Charleston
6 reviews
Dined on April 6, 2019
Overall5food4service4ambience4

Good food at reasonable price...with excellent service for a party of 6...

OT
Charleston
1 review
Dined on April 6, 2019
Overall2food2service5ambience3

Food took over 1 hour. They are getting too busy with their take out business which is slowing down the restaurant kitchen.

P.F. Chang's - Mt Pleasant
Responded on April 9, 2019

Thanks for sharing this. We're sorry to see that your visit was not a good one! We'll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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DL
Charlotte
92 reviews
Dined on April 5, 2019
Overall5food5service4ambience5

We were actually surprised to see P.F. Chang’s on open table.. it is one of our regulars when we travel. Our server was extremely pleasant. Food was good as anticipated but slow to come out for which our server apologized.

OT
Las Vegas
4 reviews
Dined on March 23, 2019
Overall4food5service5ambience5

The kitchen was backed up by almost an hour but they apologized and offered us a free app. Over all great place.

S
Charleston
7 reviews
Dined on March 17, 2019
Overall2food3service2ambience2

We had to wait over 10 minutes for anyone to even acknowledge our presence. When we said we had a reservation we were finally seated. It was a disorganized Sunday. Everyone has bad days and this was one for them.

P.F. Chang's - Mt Pleasant
Responded on March 19, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our Mt. Pleasant team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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K
Charleston
24 reviews
Dined on March 9, 2019
Overall3food3service4ambience3

Meh. As in, if I never went again, it would be fine. No ambience, except as with many restaurants they think very dark somehow is atmosphere. No. Very dark means I have to get my cell phone out (which I like to put away on a date night) to use the flashlight so I can order. It also illuminated some places on the back splash of the table which needed to be cleaned. Food took a while and nobody, ever, needs to use "we are busy" on a Saturday in a restaurant. Be glad and be staffed up. Spring rolls were far too greasy and the plates are a really weird shape which means that chopsticks, or any utensil, placed on them just roll off. The ginger chicken was really oddly served with a ring of too big pieces of broccoli holding in some pretty bland and chewy chicken pieces. The husband's kung pao chicken was spicy and ok. The malbec was acceptable from a very ordinary wine list. $100 for two (including a tip) was not money well spent. I used to love me a P. F Chang. This one, not so much.

KB
Charleston
5 reviews
Dined on February 5, 2019
Overall2food3service1ambience2

Could not get a drink at the bar. One bar tender who was not very accommodating or competent. When at table dining, long wait for a cocktail. I won’t be going back.

P.F. Chang's - Mt Pleasant
Responded on February 12, 2019

Thanks for sharing this feedback with us. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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OT
New York Area
26 reviews
Dined on February 5, 2019
Overall5food5service5ambience5

Food good as always & staff gracious as always

OT
Charleston
1 review
Dined on January 26, 2019
Overall5food5service5ambience5

It was our second time there and we loved it!

JW
Washington DC
4 reviews
Dined on December 24, 2018
Overall5food5service5ambience5

We made reservations for Christmas Eve for 6 of our family members. Four of them had never been before but had heard of P.F. Chang's. They were all pleasantly surprised when we got our table and started with appetizers which were quickly devoured! Everyone loved their entrees as well. The service was great and everyone left full and happy. And, hopefully they will start going to P.F. Chang's in their hometowns now after this experience :-)

JR
1 review
Dined on December 23, 2018
Overall5food4service5ambience5

We enjoyed it very much and look forward to going back another time. Great food great service

OT
Charleston
5 reviews
Dined on December 15, 2018
Overall3food4service3ambience4

Good food and terrible service. That pretty much sums this place up.

HG
Philadelphia
43 reviews
Dined on December 8, 2018
Overall5food5service5ambience5

One of our favorite go-to restaurants since we moved to the area this year. The service is always excellent, and as you may know, the food at PF Chang's is always fresh and delicious! Would definitely recommend!!

DJ
Charleston
31 reviews
Dined on December 3, 2018
Overall5food5service5ambience5

❤️❤️❤️this place!

S
1 review
Dined on December 1, 2018
Overall3food2service4ambience3

Arrived at restaurant, had a reservation, was able to check in early. Waitress was great, very knowledgeable of the menu. Wife has a shellfish allergies, waitress summoned the manager to explain items on the menu. Which was great. Food was hot, but didn't come out as ordered. The items that we asked to be omitted they were in it. When tasted the food it seemed to lack the flavor that we were accustomed to as the other restaurant chains that we've visited. It was our anniversary and was a little let down based on the quality of food.

LB
Washington DC
5 reviews
Dined on November 28, 2018
Overall3food4service3ambience4

Hire enough servers and bar tenders so we don't feel like we need to go up to the bar to get our own drinks . This was some of the slowest service I have experienced in Mt. Pleasant since I moved here. Love the food but not interested in staring at an empty glass for 20 minutes because the "bar is slammed." That's a management problem - not my problem!!!

LC
New England
6 reviews
Dined on November 21, 2018
Overall4food4service5ambience3

Pre Thanksgiving holiday get together with the kids home from college. Our server was amazing- funny- personable.. Food was delicious especially the pan fried raviolis!

Y
Charleston
3 reviews
Dined on November 17, 2018
Overall5food5service5ambience5

All good No problems Great portions Staff very helpful

B
Nashville
2 reviews
Dined on November 17, 2018
Overall4food5service5ambience5

We had a 7 PM reservations for 6 we checked in at 6:55pm and we had to wait until 7:24pm to be seated. Disappointed

G
Charleston
7 reviews
Dined on November 17, 2018
Overall5food5service4ambience4

Great waitress,daughter allergic to eggs they printed up a separate menu and the food was great.