P.F. Chang's - Mt Pleasant
Asked for a table. They did not read the request and confirmation at the door and tried to sit us at a booth. Had to wait an extra 65 minutes to get a table when we could have been sat at a table on time (since both parties before us sat at tables and not booths)if they would have remembered we asked for a table and not a booth. Very disappointed!
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Set reservations at 630 and wasn’t at my table eating until 730. Waiter was great and accommodating said system was down. Not my problem, write the order and seat people. You would think that if they sat us late you would at least get a freebie or discount or an apology?
We tried the Prawns with long life noodles and Chang's spicy chicken. Very tasty. The egg drop soup was delicious, as was the Snafu stout on draft. Our server Dahlia was personable, and service was nicely paced. We will look forward to our next visit.
Thanks! We will be sure to recognize Dahlia! Hope to see you soon!
The service was excellent! Table was ready per my reservation time. Food was delicious and they were very cautious about my shellfish allergy. Great experience.
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My wife and I go here regularly and typically enjoy it. This time the shrimp with lobster sauce portion was considerably/noticeably smaller. For the first time and last time I ordered a dinner salad with shrimp. A shallow large bowel with basic lettuce, light dressing and the shrimp were place off to the side warm. Strange.
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Visit this place everytime I'm in town. First time service was subpar. I ordered an app prior to friends joining me and it came out later than theirs. Server did not bring spice trio until asked and then did not offer to prepare it until asked.
Our server was great and the food was superb. A very enjoyable meal and ambiance
We were driving through and looking for a place to eat. We love P.F. Chang’s as I am celiac and offer great gluten free options. We made reservations through open table which we commonly do for 7:30. We checked in a few minutes early and waited about 10 minutes to be seated. We were starving so we put in our orders right away and had noticed the waitress had been double sat. Figured this would help a little to just get us done. Well fast forward 45 minutes I was being very patient as I was a server for many years. But 45 minutes was pushing it. I asked the waitress if there was an issue with out order she said the kitchen was a bit backed up and I ordered gluten free so that could be why. First let me say. We got out appetizer on time with no problems. And everyone else around us, there were three tables sat around the same time as us, All had their food and were almost done. So my guess is the waitress had put in our appetizer then for got to put in the rest of our food waiting to space it out a bit. But instead blamed the kitchen which was not backed up. And blamed it on the type of food I choose!!! Nope sorry. Had she just said sorry it was put in wrong or something I would have understood but instead Lied to me. I was very annoyed.
Love this place! Great food & drinks. Plenty of free parking.
Food and service were excellent. Love the crispy honey chicken! Delicious!
We were a party of six, two being children. We immediately ordered something for the children to munch on, as we knew they were hungry. The table ordered early on, but we had to ask three times for our food. The food was delicious when we finally received it, but one requested dish never arrived, and we were not charged for it. An experienced waitperson should be assigned to a large party. Where was the manager?
Had a new dish call Chang’s Lobster and Shrimp Rice. Absolutely terrible and overpriced. It had maybe three small pieces/shreds of lobster and two shrimp over a very large bed something that resembled fried rice. Again, terrible and not worth it. Felt like I got an order or rice with soy sauce on it.
Good food, service
Absolutely 😋 Delicious and great service!
The lunch portions are plenty, fabulous lunch and service!
Good food..good service
Good food at reasonable price...with excellent service for a party of 6...
Food took over 1 hour. They are getting too busy with their take out business which is slowing down the restaurant kitchen.
Thanks for sharing this. We're sorry to see that your visit was not a good one! We'll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!
We were actually surprised to see P.F. Chang’s on open table.. it is one of our regulars when we travel. Our server was extremely pleasant. Food was good as anticipated but slow to come out for which our server apologized.
The kitchen was backed up by almost an hour but they apologized and offered us a free app. Over all great place.
We had to wait over 10 minutes for anyone to even acknowledge our presence. When we said we had a reservation we were finally seated. It was a disorganized Sunday. Everyone has bad days and this was one for them.
We’re sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our Mt. Pleasant team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!
Meh. As in, if I never went again, it would be fine. No ambience, except as with many restaurants they think very dark somehow is atmosphere. No. Very dark means I have to get my cell phone out (which I like to put away on a date night) to use the flashlight so I can order. It also illuminated some places on the back splash of the table which needed to be cleaned. Food took a while and nobody, ever, needs to use "we are busy" on a Saturday in a restaurant. Be glad and be staffed up. Spring rolls were far too greasy and the plates are a really weird shape which means that chopsticks, or any utensil, placed on them just roll off. The ginger chicken was really oddly served with a ring of too big pieces of broccoli holding in some pretty bland and chewy chicken pieces. The husband's kung pao chicken was spicy and ok. The malbec was acceptable from a very ordinary wine list. $100 for two (including a tip) was not money well spent. I used to love me a P. F Chang. This one, not so much.
Could not get a drink at the bar. One bar tender who was not very accommodating or competent. When at table dining, long wait for a cocktail. I won’t be going back.
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Food good as always & staff gracious as always
It was our second time there and we loved it!
We made reservations for Christmas Eve for 6 of our family members. Four of them had never been before but had heard of P.F. Chang's. They were all pleasantly surprised when we got our table and started with appetizers which were quickly devoured! Everyone loved their entrees as well. The service was great and everyone left full and happy. And, hopefully they will start going to P.F. Chang's in their hometowns now after this experience :-)
We enjoyed it very much and look forward to going back another time. Great food great service
Good food and terrible service. That pretty much sums this place up.
One of our favorite go-to restaurants since we moved to the area this year. The service is always excellent, and as you may know, the food at PF Chang's is always fresh and delicious! Would definitely recommend!!
Arrived at restaurant, had a reservation, was able to check in early. Waitress was great, very knowledgeable of the menu. Wife has a shellfish allergies, waitress summoned the manager to explain items on the menu. Which was great. Food was hot, but didn't come out as ordered. The items that we asked to be omitted they were in it. When tasted the food it seemed to lack the flavor that we were accustomed to as the other restaurant chains that we've visited. It was our anniversary and was a little let down based on the quality of food.
Hire enough servers and bar tenders so we don't feel like we need to go up to the bar to get our own drinks . This was some of the slowest service I have experienced in Mt. Pleasant since I moved here. Love the food but not interested in staring at an empty glass for 20 minutes because the "bar is slammed." That's a management problem - not my problem!!!
Pre Thanksgiving holiday get together with the kids home from college. Our server was amazing- funny- personable.. Food was delicious especially the pan fried raviolis!
All good No problems Great portions Staff very helpful
We had a 7 PM reservations for 6 we checked in at 6:55pm and we had to wait until 7:24pm to be seated. Disappointed
Great waitress,daughter allergic to eggs they printed up a separate menu and the food was great.
Our waitress was not with it. Took 10 minutes before she acknowledged us. Forgot to bring water after I ordered. Kept apologizing. Food was good, but hope I never get this waitress again
We had excellent service from our waiter, Paul!! Food was also great, always one of our staple places to eat.
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The Surf and Turf was very good. We started with lettuce wraps, which are good but too messy.
Thought a mommy son safe would be a good idea and then my 2 yr old decided to prove me wrong. Our server, Danielle was most accommodating and we actually ended up having a great time. Food was excellent as always, but more than anything I was grateful for the staff being so nice and making us feel welcome even with a grumpy, teething toddler
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