P.F. Chang's - Dolphin Mall

4.3
108 Reviews
$30 and under
Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 108 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.2
service
4.3
ambience
4.2
value
Noise · Moderate
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
OT
OpenTable Diner
Houston
1 review
Dined on November 22, 2021
Overall3food3service2ambience3

Muy mal servicio y la comida muy grasosa

P.F. Chang's - Dolphin Mall
Responded 5 hours ago

We’re sorry to hear about your disappointment! Could you send us a private note with more information about your visit and email address; our team will reach out to you?

Report
HE
HECTORD
1 review
Dined on November 19, 2021
Overall1food1service1ambience3

One town soup col and no testing
No shrimp .
The beef whit brocolli terrible the beef incapable
Very Spenser for the food
Ud 20 x Beef whit brócolli never back again

P.F. Chang's - Dolphin Mall
Responded 5 hours ago

We are sorry to see this! Could you send us a private note with more information about your visit and your email address; our team will reach out to you? Thanks!

Report
OT
OpenTable Diner
Denver
1 review
Dined on November 14, 2021
Overall4food4service4ambience5

We enjoyed food and music and friendly service

P.F. Chang's - Dolphin Mall
Responded 5 hours ago

Thanks for sharing this! We hope to see you soon!

Report
BC
vipBelkysC
Miami
6 reviews
Dined on October 16, 2021
Overall4food5service4ambience4

Good and waiter were great, but kitchen was slow with our food☹️

OT
OpenTable Diner
Miami
1 review
Dined on October 2, 2021
Overall5food5service5ambience5

Good was good as always… and the sangria was on fire!!!

OT
OpenTable Diner
Miami
1 review
Dined on October 2, 2021
Overall1food5service5ambience5

8:30 reservation, didn’t get seated till 9:15, what’s the point of a reservation????? Hostess was rude and didn’t care at all.

JW
JodzW
Miami
12 reviews
Dined on September 28, 2021
Overall5food5service5ambience5

Business meeting

OT
OpenTable Diner
Miami
8 reviews
Dined on September 24, 2021
Overall1food1service1ambience1

Kitchen was overloaded with online orders and had a very long wait for food the food, server keep apologizing. Once food arrived, the food was extremely salty and inedible.... a bad experience overall. They are severely understaffed and it reflected on the service and quality of the Dios.

OT
vipOpenTable Diner
Orlando
8 reviews
Dined on August 29, 2021
Overall3food3service3ambience3

Server was good but a bit forgetful, we had to keep asking him for our refills. Ordered Mongolian Beef and the serving was very little, asked for the Manager and showed him the plate (which we had not touched by the way) and he proceeded to explain that they make 12 ounces of meat, we said we understood but this was not the first time we ordered this plate (it's our favorite so have had it plenty of times!) and the portion just seemed to be very small. He stated he would order us some extra meat but did not seem happy about it, didn't make a big deal because it was my husband's birthday and didn't want to ruin it. We did receive the extra meat but unfortunately we do not plan on going back to this location. Manager just did not have the right customer service attitude.

P.F. Chang's - Dolphin Mall
Responded on September 2, 2021

Thanks for sharing this feedback with us, we're sorry to read this. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
RG
RojasG
Miami
1 review
Dined on August 28, 2021
Overall5food5service4ambience5

PF Chang's is great. Using the Open Table app makes it that much better.

OT
OpenTable Diner
Miami
3 reviews
Dined on August 28, 2021
Overall4food5service5ambience4

Our server was very nice. She was super. And came by our table to apologize for the kitchen delay.

Thanks god the the food was very good. Great taste, temperature and amount.

The place was packed. and they seem to be short of kitchen staff.

P.F. Chang's - Dolphin Mall
Responded on September 2, 2021

We appreciate you taking the time to share your experience with us! Hope to see you again soon!

Report
R
vipRatatouille
Miami
7 reviews
Dined on August 26, 2021
Overall3food3service4ambience4

Good Service and Ambience. It is not what itused to be. Fried Rice bland. Orange Chicken no flavor at all. Average leaning toward mediocre.

P.F. Chang's - Dolphin Mall
Responded on September 2, 2021

Thanks for sharing this feedback with us, we're sorry to read this. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
OT
OpenTable Diner
Miami
3 reviews
Dined on August 22, 2021
Overall5food5service5ambience5

We had a great time, the food was delicious 😋 and for a moment they inform the preparation will take longer, but arrive at the perfect time and we enjoyed 👌🤪

P.F. Chang's - Dolphin Mall
Responded on September 2, 2021

hanks for sharing your feedback with us. We'll ensure that we pass this along to our team. Hope to see you soon!

Report
OT
OpenTable Diner
Miami
3 reviews
Dined on August 15, 2021
Overall5food5service5ambience5

Service was quicker and drinks were amazing

P.F. Chang's - Dolphin Mall
Responded on September 2, 2021

Thanks for sharing this! We hope to see you soon!

Report
OT
vipOpenTable Diner
Miami
1 review
Dined on August 8, 2021
Overall4food5service5ambience5

It was a good experience just a little disappointed that they didn’t have Lo Mein and they also didn’t have the thick straws for my peach boba drink.

JV
vipJesusV
Miami
1 review
Dined on July 9, 2021
Overall1food3service2ambience2

The seemed to be understaffed. Food was cold and the appetizers came at the end of the meal

OT
OpenTable Diner
Miami
3 reviews
Dined on June 26, 2021
Overall4food4service5ambience3

Table we were seated at wasn’t very private with the waiters behind us. Food was good and our waiter Lee did a great job.

MF
vipMiniF
Orlando
14 reviews
Dined on June 25, 2021
Overall3food2service3ambience3

Friday night ... kitchen and bar were backed up. We arrives around 630 for a 645 reservation. Sat quickly but the kitchen and bar seemed to have been short. Food was good nothing to gloat about.

OT
OpenTable Diner
Miami
2 reviews
Dined on June 19, 2021
Overall1food1service1ambience1

If I could give this place less than 1 star, I most certainly would. Made a reservation just to arrive and be told they didn’t have what I had specified (couldn’t even find the note) and that I’d have to wait another 30-35 minutes for them to accommodate us. Completely defeats the purpose of having a reservation. The girl at the front, Shirley, was rude and no help whatsoever. When I asked to speak to the manager, super rude David came out with a condescending attitude, advising that if we weren’t going to let him speak, he’d walk away & we could let him know once we’re ready (mind you, we were explaining the situation). Overall terrible service, super rude staff, and horrible reservation system. This was my 2nd time trying to give this place a try because I like the dynamite shrimp, but the 1st time I went with my baby in a stroller, and they told me they couldn’t accommodate us with the stroller. First time in my 35 years of dining have I been told that. It’s not like we were going to an adults only, fine dining restaurant. So after these two terrible experiences, not only would I not recommend, I def don’t plan on returning. Great customer service goes a long way. A condescending attitude and rudeness does not.

OT
OpenTable Diner
Miami
2 reviews
Dined on June 14, 2021
Overall3food4service2ambience2

We wanted to try it out. Service was not good. Food was okay tasted frozen the lighting in there is horrible.

OT
OpenTable Diner
Miami
1 review
Dined on May 29, 2021
Overall4food5service1ambience5

I love P. F. Chang’s and have gone to this location before on multiple occasions. Normally, the service is excellent. However, unfortunately this time our waiter was awfully slow… Nice personality but slow! Would get lost all the time. The hostess even had to take our order in the beginning.

OT
OpenTable Diner
Orlando
1 review
Dined on May 8, 2021
Overall5food5service5ambience5

Perfect for a family dinner

OT
OpenTable Diner
Miami
2 reviews
Dined on May 7, 2021
Overall1food1service1ambience1

Bad food , bad se

P.F. Chang's - Dolphin Mall
Responded on May 20, 2021

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
M
Miabuelo
Mexico City
13 reviews
Dined on April 28, 2021
Overall4food4service2ambience3

Servicio muy lento
Se tardaron 40 minutos en el plato principal

Mismo caso al querer la cuenta

La comida muy rica, buen sabor sin exceso de aceite que a veces pasa. Lastima la porción del sea bass que era pequeño

Report
OT
OpenTable Diner
Miami
1 review
Dined on April 25, 2021
Overall1food2service1ambience1

This restaurant is experiencing a tremendous decrease in quality. Horrible attitude. I will not come back to this branch ever again.

P.F. Chang's - Dolphin Mall
Responded on May 20, 2021

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
DD
vipDavidD
San Francisco
3 reviews
Dined on April 24, 2021
Overall1food1service1ambience1

The management at this restaurant has declined drastically. We booked an 8:15pm reservation on Saturday, but when we get there we were told there were 8 other reservations waiting to be seated. We waited 45 minutes and STILL did not have a table available. I ended up cancelling my reservation and went somewhere else. It’s obvious that they cannot efficiently manage this place. Not sure if there was a change in management or not, but I’ve never experienced this type of inefficiency with this location before. To top it off, another patron asked to speak to the manager and they were nowhere to be found (I’m assuming it was for the same issue I was encountering).

P.F. Chang's - Dolphin Mall
Responded on May 20, 2021

Thanks for sharing this feedback with us, we're sorry to read this. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
OT
OpenTable Diner
Miami
2 reviews
Dined on April 23, 2021
Overall1food1service2ambience1

Horrible , the quantity of the food is amazingly horrible , from the orange chicken to the mongolian shrimp, I mean I can’t believe no one says anything about this horrible food .

P.F. Chang's - Dolphin Mall
Responded on May 20, 2021

Thanks for sharing this feedback with us. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
OT
OpenTable Diner
Philadelphia
1 review
Dined on April 10, 2021
Overall1food1service1ambience1

Waiter spilled food on me and was rude. The manger Daniel tried to fix it.

R
vipRalph
Miami
2 reviews
Dined on April 10, 2021
Overall5food5service5ambience4

Our waiter Maria was very attentive and helped us in all our needs. She made sure that our beers were filled and our stomachs were happy. She recommended the Mongolian beef and it was absolutely amazing! Thanks to her, I will be coming back to this location many many times!

OT
OpenTable Diner
Miami
3 reviews
Dined on April 1, 2021
Overall1food2service1ambience1

Very understaffed. Had a reservation and still had to wait 30 minutes to sit down with multiple open tables. WalkIns were seated before us. Food came out kind of cold. This is usually the PF Changs I go to and now I don’t want to go back. Was trying to have a nice small anniversary date and couldn’t enjoy it.

MA
MarisolA
Miami
6 reviews
Dined on March 28, 2021
Overall3food5service4ambience2

Once we were seated and let the waiter know that we had waited for 40 min to be seated after checking him 5 min of our birthday reservation, things were finally smooth. Food was great, but I think they had to be understaffed as manager was running around and it seemed crazy, with many tables dirty.

OT
OpenTable Diner
Miami
1 review
Dined on March 28, 2021
Overall5food5service5ambience5

Food is always great and drinks are awesome .

SF
vipSandraF
Atlanta
45 reviews
Dined on March 17, 2021
Overall1food1service1ambience2

The waiter just left the plate like Dropping if off in a trash can . His nose was out of the mask the whole time . Was rude! Never came back we had to ask another server for our bill ! Will not be back

AM
AlexanderM
Miami
1 review
Dined on March 14, 2021
Overall4food4service3ambience4

Mongolian beef was good. The Japanese old fashion was good.

DD
DavidD
Miami
4 reviews
Dined on March 13, 2021
Overall1food1service1ambience2

Really went downhill. Food was bland the service horrible. Just like Pei-Wei was great at one time now both are horrible. Won’t be returning.

OT
OpenTable Diner
Miami
2 reviews
Dined on March 10, 2021
Overall5food5service3ambience4

My birthday and the server was ok but I had an amazing time

WY
WendyY
Phoenix
9 reviews
Dined on March 6, 2021
Overall5food5service5ambience5

Dinner was fabulous! Food was great, service was great. Had a reservation and we got right in. No complaints!!

P
Peterz
Miami
19 reviews
Dined on March 5, 2021
Overall5food5service5ambience4

food and service were great, server was friendly and efficient

b
vipbdaysmash
Miami
105 reviews
Dined on February 27, 2021
Overall3food4service1ambience3

Food was very good as usual; however, the service was poor. First we ordered sushi, and the waitress asked if we wanted spicy mayo, or any other type of sauce. We said we wanted spicy mayo and eel sauce. The waitress forgot, and we got tired of looking around for her, so we had to eat it without any sauce. Secondly, my son ran out of water, and asked for a refill. It took us 3 times reminding the waitress before she brought us more water. Lastly, they forgot to bring us brown rice, which comes as a side to the main entrée. Again, we had to track her down to get the rice. I was really disappointed, because they usually have good service.

LS
LolitaS
Fort Lauderdale
6 reviews
Dined on February 12, 2021
Overall4food4service5ambience3

Overall, it was nice but disappointed there was no social distancing.

FAQs

You can order delivery directly from P.F. Chang's - Dolphin Mall using the Order Online button. P.F. Chang's - Dolphin Mall also offers takeout which you can order by calling the restaurant at (305) 591-5603.

P.F. Chang's - Dolphin Mall is rated 4.3 stars by 108 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.