P.F. Chang's - Dolphin Mall

3.9
89 Reviews
$30 and under
Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 89 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.0
food
3.7
service
3.8
ambience
3.7
value
Noise · Moderate
80% of people would recommend it to a friend
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
OT
OpenTable Diner
Miami
1 review
Dined 6 days ago
Overall3food4service2ambience2

We wanted to try it out. Service was not good. Food was okay tasted frozen the lighting in there is horrible.

OT
OpenTable Diner
Miami
1 review
Dined on May 29, 2021
Overall4food5service1ambience5

I love P. F. Chang’s and have gone to this location before on multiple occasions. Normally, the service is excellent. However, unfortunately this time our waiter was awfully slow… Nice personality but slow! Would get lost all the time. The hostess even had to take our order in the beginning.

OT
OpenTable Diner
Orlando
1 review
Dined on May 8, 2021
Overall5food5service5ambience5

Perfect for a family dinner

OT
OpenTable Diner
Miami
2 reviews
Dined on May 7, 2021
Overall1food1service1ambience1

Bad food , bad se

P.F. Chang's - Dolphin Mall
Responded on May 20, 2021

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
M
Miabuelo
Mexico City
10 reviews
Dined on April 28, 2021
Overall4food4service2ambience3

Servicio muy lento
Se tardaron 40 minutos en el plato principal

Mismo caso al querer la cuenta

La comida muy rica, buen sabor sin exceso de aceite que a veces pasa. Lastima la porción del sea bass que era pequeño

Report
OT
OpenTable Diner
Miami
1 review
Dined on April 25, 2021
Overall1food2service1ambience1

This restaurant is experiencing a tremendous decrease in quality. Horrible attitude. I will not come back to this branch ever again.

P.F. Chang's - Dolphin Mall
Responded on May 20, 2021

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
DD
vipDavidD
San Francisco
3 reviews
Dined on April 24, 2021
Overall1food1service1ambience1

The management at this restaurant has declined drastically. We booked an 8:15pm reservation on Saturday, but when we get there we were told there were 8 other reservations waiting to be seated. We waited 45 minutes and STILL did not have a table available. I ended up cancelling my reservation and went somewhere else. It’s obvious that they cannot efficiently manage this place. Not sure if there was a change in management or not, but I’ve never experienced this type of inefficiency with this location before. To top it off, another patron asked to speak to the manager and they were nowhere to be found (I’m assuming it was for the same issue I was encountering).

P.F. Chang's - Dolphin Mall
Responded on May 20, 2021

Thanks for sharing this feedback with us, we're sorry to read this. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
OT
OpenTable Diner
Miami
2 reviews
Dined on April 23, 2021
Overall1food1service2ambience1

Horrible , the quantity of the food is amazingly horrible , from the orange chicken to the mongolian shrimp, I mean I can’t believe no one says anything about this horrible food .

P.F. Chang's - Dolphin Mall
Responded on May 20, 2021

Thanks for sharing this feedback with us. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
OT
OpenTable Diner
Philadelphia
1 review
Dined on April 10, 2021
Overall1food1service1ambience1

Waiter spilled food on me and was rude. The manger Daniel tried to fix it.

R
vipRalph
Miami
2 reviews
Dined on April 10, 2021
Overall5food5service5ambience4

Our waiter Maria was very attentive and helped us in all our needs. She made sure that our beers were filled and our stomachs were happy. She recommended the Mongolian beef and it was absolutely amazing! Thanks to her, I will be coming back to this location many many times!

OT
OpenTable Diner
Miami
1 review
Dined on April 1, 2021
Overall1food2service1ambience1

Very understaffed. Had a reservation and still had to wait 30 minutes to sit down with multiple open tables. WalkIns were seated before us. Food came out kind of cold. This is usually the PF Changs I go to and now I don’t want to go back. Was trying to have a nice small anniversary date and couldn’t enjoy it.

MA
MarisolA
Miami
6 reviews
Dined on March 28, 2021
Overall3food5service4ambience2

Once we were seated and let the waiter know that we had waited for 40 min to be seated after checking him 5 min of our birthday reservation, things were finally smooth. Food was great, but I think they had to be understaffed as manager was running around and it seemed crazy, with many tables dirty.

OT
OpenTable Diner
Miami
1 review
Dined on March 28, 2021
Overall5food5service5ambience5

Food is always great and drinks are awesome .

SF
vipSandraF
Miami
36 reviews
Dined on March 17, 2021
Overall1food1service1ambience2

The waiter just left the plate like Dropping if off in a trash can . His nose was out of the mask the whole time . Was rude! Never came back we had to ask another server for our bill ! Will not be back

AM
AlexanderM
Miami
1 review
Dined on March 14, 2021
Overall4food4service3ambience4

Mongolian beef was good. The Japanese old fashion was good.

DD
DavidD
Miami
4 reviews
Dined on March 13, 2021
Overall1food1service1ambience2

Really went downhill. Food was bland the service horrible. Just like Pei-Wei was great at one time now both are horrible. Won’t be returning.

OT
OpenTable Diner
Miami
2 reviews
Dined on March 10, 2021
Overall5food5service3ambience4

My birthday and the server was ok but I had an amazing time

WY
WendyY
Phoenix
7 reviews
Dined on March 6, 2021
Overall5food5service5ambience5

Dinner was fabulous! Food was great, service was great. Had a reservation and we got right in. No complaints!!

P
Peterz
Miami
19 reviews
Dined on March 5, 2021
Overall5food5service5ambience4

food and service were great, server was friendly and efficient

b
vipbdaysmash
Miami
98 reviews
Dined on February 27, 2021
Overall3food4service1ambience3

Food was very good as usual; however, the service was poor. First we ordered sushi, and the waitress asked if we wanted spicy mayo, or any other type of sauce. We said we wanted spicy mayo and eel sauce. The waitress forgot, and we got tired of looking around for her, so we had to eat it without any sauce. Secondly, my son ran out of water, and asked for a refill. It took us 3 times reminding the waitress before she brought us more water. Lastly, they forgot to bring us brown rice, which comes as a side to the main entrée. Again, we had to track her down to get the rice. I was really disappointed, because they usually have good service.

LS
LolitaS
Miami
5 reviews
Dined on February 12, 2021
Overall4food4service5ambience3

Overall, it was nice but disappointed there was no social distancing.

OT
OpenTable Diner
Miami
5 reviews
Dined on January 7, 2021
Overall1food1service1ambience1

Terrible service, the hostess was rude. Walked out due to lack of service after sat at the table for 10 minutes without even being greeted.
Of change is a great chain, normally good food. Just really poor service at this location.

OT
OpenTable Diner
1 review
Dined on January 3, 2021
Overall5food5service5ambience5

Service was great and food was delicious.

JB
JuanB
1 review
Dined on December 20, 2020
Overall1food1service1ambience1

I have been to PF Chang’s before and this was the worst one we have ever been to the food was terrible I will never go back there again

g
genesysg
Orange County
5 reviews
Dined on December 19, 2020
Overall5food5service5ambience5

A great time

JP
vipJessicaP
Miami
20 reviews
Dined on December 5, 2020
Overall1food2service3ambience4

We had a reservation and were sat promptly. However, we had to go get a manager after waiting more than 20 minutes and no service. We asked for a soup before our meal and didn’t receive it until after our food. The order was wrong. The server tried his best but with the delay and the kitchen messing up our order twice it was a bad experience!

LR
LorraineR
Mexico City
1 review
Dined on October 29, 2020
Overall4food5service4ambience4

I was in Miami for just 2 nights and had dinner there both nights. The first night was excellent on all levels. The second night was much busier with several tables of family groups, including children, and was very noisy. The service was also less attentive the second night, it was acceptable but not by much. The food was very good as was the wine selection. My only negative comment is that the lettuce wrap was served with a whole half head of lettuce that had to be separated one by one rather than individual leaves. I would also have preferred something other than iceberg lettuce.

OT
vipOpenTable Diner
Miami
4 reviews
Dined on October 3, 2020
Overall4food4service4ambience4

I love PF Changs. In COVID tho this at full capacity is a little unsettling.

MV
MiguelV
1 review
Dined on July 4, 2020
Overall5food5service5ambience5

Our waiter couldn’t get his name but was super attentive and always had a great recommendation for any item on the menu

OT
OpenTable Diner
Miami
1 review
Dined on June 11, 2020
Overall5food5service5ambience5

Great service and safety protocol was on point 😁

OT
OpenTable Diner
Miami
5 reviews
Dined on February 28, 2020
Overall2food2service3ambience3

Food was not great.

P.F. Chang's - Dolphin Mall
Responded on March 7, 2020

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

Report
YB
YasirB
1 review
Dined on February 14, 2020
Overall1food1service1ambience1

We arrived at 9:15 pm for our 9:30 pm reservation. At that time, the restaurant was taking guests in with 8:30 pm reservations and told us it would be at least 45 minutes to an hour before we could be seated for our RESERVATION. The restaurant doesn't know what a reservation is, clearly, or the purpose of the reservation.

OT
vipOpenTable Diner
Miami
15 reviews
Dined on January 26, 2020
Overall3food4service2ambience3

Waited for 1 hour and almost 15 minutes for the food to come after we ordered, even with the drinks it took around 30 minutos to come.
People left, another people came and got their food and almost leave and nothing for us, they kept telling it was because we where a big party. (Party of 10)

SL
SusanneL
Miami
2 reviews
Dined on January 24, 2020
Overall5food5service5ambience5

P.F. Chang's at Dolphin Mall is consistently good. Great service and tasty food.

A
vipAlpha
Miami
10 reviews
Dined on December 31, 2019
Overall3food2service3ambience4

Unfortunately, the food lacked flavor.

The quality of the food at PF Chang's location in the Falls is much better.

P.F. Chang's - Dolphin Mall
Responded on January 5, 2020

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

Report
OT
OpenTable Diner
Miami
1 review
Dined on December 22, 2019
Overall1food4service1ambience2

Celebrating my grandmother’s birthday. Service was horrendously slow despite the restaurant being fairly empty. Not the first time the service is so terrible. It was an hour before we even had entrees. Probably won’t be back to this location.

P.F. Chang's - Dolphin Mall
Responded on January 5, 2020

We are sorry to hear about your experience. We will share it with our team. If you would like to discuss your feedback with us further, please reach out to us at 480-888-3100.  Thank you!

Report
OT
vipOpenTable Diner
Miami
3 reviews
Dined on December 21, 2019
Overall4food3service2ambience2

They didn’t respect the reservation

P.F. Chang's - Dolphin Mall
Responded on January 18, 2020

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

Report
OT
vipOpenTable Diner
Miami
16 reviews
Dined on December 16, 2019
Overall5food5service5ambience5

We were pleasantly surprised that the food and service were very good, and they had some nice avant-garde music playing in the background. We hadn’t been back since the smothered my broccoli in teriyaki sauce several years ago. But this tome the food was much much better and reasonable in price. The red wine was nicely chilled too—not the hot wine typically served in Miami. So we plan to go back soon.

P.F. Chang's - Dolphin Mall
Responded on January 18, 2020

Thank you for sharing! We'll be sure to share this with our team! We hope to see you again soon!

Report
RS
vipRafoS
Miami
37 reviews
Dined on December 6, 2019
Overall3food4service3ambience3

Three ladies at Front Hostesses chatting would not help locating my lunch Partner’s table. Service was very slow to bring drinks; specially second round. Food was very good and Server was nice but slow... Folks, the floor manager needs to be on top for timeliness. Please, we love the food and drink prep, but need to be timely...

OT
OpenTable Diner
London
2 reviews
Dined on November 29, 2019
Overall4food4service4ambience3

The two young hostesses at the entrance are very unfriendly.
One was indiscreetly yawning when welcoming the clients, without one smile or desire to work, and the other hostess looked like she was about to yell to everyone in the restaurant. Like she was forced to work there.
Thank God for the good food and the friendly waiter, otherwise it would have been a very unpleasant time at your restaurant.

Too bad about the hostesses!

FAQs

You can order delivery directly from P.F. Chang's - Dolphin Mall using the Order Online button. P.F. Chang's - Dolphin Mall also offers takeout which you can order by calling the restaurant at (305) 591-5603.

P.F. Chang's - Dolphin Mall is rated 3.9 stars by 89 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.