P.F. Chang's - Metairie

4.4
54 Reviews
$30 and under
Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 54 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.2
service
4.4
ambience
4.3
value
Noise · Moderate
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DD
DreDurantJr
New Orleans
4 reviews
Dined on July 16, 2021
Overall5food5service5ambience5

Cody is the best waiter!

TC
vipToriC
New Orleans
6 reviews
Dined on July 9, 2021
Overall2food4service2ambience3

I made an Open Table reservation, my confirmation number was emailed to me. I arrived at the restaurant, 30 minutes early, to be disappointed by the host, who communicated that my reservation was not in their system & that my name would be put on an hour long waitlist. I waited, realizing, that several people that arrived well, after me, were being seated, obviously, without reservations. I brought it the host's attention & 5-7 minutes later, I was seated. I followed up with a phone call to a manager the very next day. The manager was EXTREMLY aplogogetic & more than willing to right the wrong. I also followed up with Open Table customer service, who was, also, very apologetic.

OT
OpenTable Diner
1 review
Dined on June 19, 2021
Overall5food4service5ambience5

All the waiting staff was polite and on the spot the meal was a little over done. PF Chang is a very nice upper class resturant but if it keeps going down hill on food it will loose standing

b
beau4real
New Orleans
8 reviews
Dined on June 12, 2021
Overall1food1service1ambience1

Well after reserving with OpenTable and showing up at PF Changs on time, we were told at the hostess stand that we didn’t have a reservation! She continued to say that their manager said they are disconnected with OpenTable right now and are not honoring any reservations made through the app. The two hostesses didn’t have a solution, but tried to make this unpleasant situation go away quick since people were starting to line up behind us. Needless to say, we went to Flemings down the street and had an awesome experience at the bar with quality of food much exceeding PFChangs. So! Thanks P.F. for denying us, and giving us a new favorite restaurant; Flemings.

J
vipJane
Austin
53 reviews
Dined on June 6, 2021
Overall5food5service5ambience5

Delicious!

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OT
OpenTable Diner
1 review
Dined on February 20, 2021
Overall1food1service1ambience1

When I arrived for my reservation time they informed me they don’t pay attention to open table reservations. I would have to wait 20 minutes for a tablet. So we left and went to another restaurant!

JF
JulieF
New Orleans
2 reviews
Dined on February 20, 2021
Overall4food5service5ambience4

Always consistently great tasting food for the price!!!

OT
OpenTable Diner
1 review
Dined on February 13, 2021
Overall5food5service5ambience5

No wait, the food was delicious and our waiter was very nice! Everything was perfect!

OT
vipOpenTable Diner
New Orleans
9 reviews
Dined on February 7, 2021
Overall3food3service5ambience3

Way too expensive

b
vipburulu
New Orleans
34 reviews
Dined on January 18, 2021
Overall5food5service5ambience5

Fast service. Great quality always.

K
vipKathy
New Orleans
37 reviews
Dined on December 26, 2020
Overall1food1service1ambience1

We were a party of 4 - when we asked for menus waiter replied very nasty - we are in a pandemic and do not use menu and "no restaurant" has menus, must order on your phone. We are 75+ years of age and all did not have phone. One that did, could not bring up the menu and neither could the waiter on that phone. Most ridiculous as there was a "drink" menu two sides so why have that if no food menu. The 4 of us dine together 4-5 times a month at various restaurants and ALL have menus! Needless to say, the extremely rude waiter and no menu means we will never return to P. F. Changs - Lakeside Metairie

OT
OpenTable Diner
New Orleans
1 review
Dined on December 18, 2020
Overall4food4service5ambience4

Wonderful waitress. Food reliable. Nice evening.

CS
ChrisS
Las Vegas
6 reviews
Dined on November 15, 2020
Overall5food5service5ambience5

Love the food. Consistently good

BJ
BethJ
New Orleans
2 reviews
Dined on November 6, 2020
Overall5food5service5ambience5

The food was very good and the service was excellent.

A
Amberd
New Orleans
1 review
Dined on October 23, 2020
Overall5food5service5ambience5

Always a great experience! Food was good and sent out in a timely manner.

TB
TomB
New Orleans
10 reviews
Dined on October 18, 2020
Overall3food1service3ambience4

The plating is very attractive. The taste is flavorless!

P.F. Chang's - Metairie
Responded on October 23, 2020

We're sorry to hear you didn't enjoy your meal. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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KH
vipKrystalH
New Orleans
1 review
Dined on October 18, 2020
Overall5food5service5ambience5

Great experience!

CS
ChristineSory
New Orleans
11 reviews
Dined on October 11, 2020
Overall4food4service4ambience4

Delish meal. Social distancing was respected and very clean

PG
PaulG
New Orleans
15 reviews
Dined on September 6, 2020
Overall5food5service5ambience5

Table was ready when promised. Server was pleasant, friendly, and patient. She was attentive, but not rushing. She was knowledgeable of the menu and offered much appreciated insight. We had enough food to enjoy leftovers another time.

r
randys
Las Vegas
1 review
Dined on September 4, 2020
Overall2food3service4ambience2

They could not find my confirmed reservation through you. I had to show them my cell phone and they finally agreed to seat me.

JO
JOANNm
1 review
Dined on July 13, 2020
Overall5food5service5ambience5

Great waiter. asked for table on line. Greeter gave a booth. I,asked for the table . She moved us. you dont serve the lunch Shrimp tempura,and veggies
with fried rice as the waiter said they only have 1 fryer.

LB
LaineB
1 review
Dined on July 10, 2020
Overall1food3service1ambience3

PF Changs did NOT honor the Open Table reservation. The hostess said that the Open Table app was not working with their server. Therefore, we had to eat elsewhere.
Dissapointing.

JJ
JesseJames
1 review
Dined on June 8, 2020
Overall3food3service2ambience4

This review occurred during 50% capacity post covid quarantine.

We arrived and found our open table reservations were “inadvertently put in for an hour earlier”. I’m not sure if true or just an excuse. Anyway it was a slow night so they were able to seat us in about 15 minutes.

Service was not good, items had to be requested multiple times. We are still waiting on the soy sauce.

Food was delivered quick and quality as expected. Hopefully they were just experiencing service issues from being shutdown. We took it lighthearted and didn’t let it ruin a nice meal with family.

LG
LawrenceG
New Orleans
10 reviews
Dined on February 29, 2020
Overall5food5service5ambience4

All was very good.

P.F. Chang's - Metairie
Responded on March 7, 2020

Thank you for letting us be a part of it! We look forward to seeing you again soon!

Report
ZN
ZaunbrecherN
San Francisco
10 reviews
Dined on February 2, 2020
Overall3food4service3ambience3

PF Changs is always a great place to eat. I love the food. the problem with this visit was the service. it was very slow and somewhat erratic. several tables arrived after me and got their starters before me. I want to say that it took 40 minutes just to get the chicken wraps. the tray with dirty dishes sat next to our table for a long time - with several waiters bumping into it. the waitress for my table was nice enough, however, I would not give her more than a 5 or 6 out of ten.

DW
vipDavidW
New Orleans
63 reviews
Dined on December 29, 2019
Overall5food5service5ambience5

Dinner with granddaughters and food was fantastic as always. Had a few requests and everything was taken care of with no problem and ease.

P.F. Chang's - Metairie
Responded on January 18, 2020

Thank you for sharing! We'll be sure to share this with our team! We hope to see you again soon!

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OT
OpenTable Diner
1 review
Dined on December 14, 2019
Overall3food2service3ambience3

We’ve been going here for years. The food Is always great and is always matched with great service. However, this time, our waitress was slow and our food was honestly disgusting. I’ve had some gross aisan food in my life but that meal is up there. I’m sad to say I probably wont be returning.

P.F. Chang's - Metairie
Responded on January 18, 2020

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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MB
MayoB
1 review
Dined on November 8, 2019
Overall5food5service5ambience5

The service and food was great. Our reservation was scheduled for 7PM. We arrived at about 6:55 PM and we were seating in less than 10 minutes. We will be returning in the near future.

P.F. Chang's - Metairie
Responded on November 13, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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OT
OpenTable Diner
New Orleans
9 reviews
Dined on October 26, 2019
Overall5food5service5ambience5

From beginning to end, this was the best dining experience I’ve had all month. And I just got back from New York and dined at various phenomenal restaurants including Taos. But none of those even held a candle to PF Chang’s today!
Our waiter, Sean was outstanding and my daughter even commented that she thought we got the Rock Star of waiters.
Food was excellent. Service was exceptional. The Mojito was perfectly made and even the unexpected personally signed birthday card from the staff was such a hit.
It made my birthday feel extra special.
We will definitely be back, again and again. Thanks for the wonderful dining experience.

P.F. Chang's - Metairie
Responded on November 1, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

Report
L
Lilbit454
Mobile
2 reviews
Dined on October 20, 2019
Overall4food4service3ambience4

With the exception of them not being able to see my reservation it was nice.

P.F. Chang's - Metairie
Responded on October 23, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

Report
OT
OpenTable Diner
New Orleans
1 review
Dined on October 17, 2019
Overall2food2service1ambience2

Unenjoyable

P.F. Chang's - Metairie
Responded on October 23, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

Report
v
vipveronicaw
New Orleans
15 reviews
Dined on October 13, 2019
Overall5food3service5ambience4

Lomein is not as good as before. It was missing some vegetables like leakes. It tasted bland

P.F. Chang's - Metairie
Responded on October 19, 2019

Thanks! We’ll share this with our team. Hope to see you soon!

Report
OT
OpenTable Diner
1 review
Dined on August 24, 2019
Overall4food2service5ambience4

I hadn’t been to the restaurant in awhile. Probably since last year. The lettuce for the chicken lettuce wraps was terrible. The leaves were so small you could not even make a wrap. Before there lettuce were large enough to make a wrap. My waitress was great and brought me Romine lettuce instead but still too small. Will not get that ever again.
When I would come to the restaurant almost once a week a few years ago I would always get Chang’s spicy chicken. When the dish came, there were actually red peppers in the dish. Yesterday it didn’t even taste as if there was any spice at all. It was chicken in sauce.
I was very disappointed in the food. Our waitress was great. Which I would have asked her name.
I usually don’t do reviews, but since the food charged so much I had too.
I don’t think I will eat there again and I always LOVES P.F. Chang’s.

LW
vipLarryW
Orlando
29 reviews
Dined on July 24, 2019
Overall2food3service5ambience3

Not the PF Changs of old. Lost the luster. Egg rolls dripping of grease. Old oil or fryer not up to temp. Disappointing.

ED
EdgardoD
New Orleans
10 reviews
Dined on July 5, 2019
Overall4food5service4ambience4

Amazing food

F
vipFrank
New Orleans
56 reviews
Dined on May 11, 2019
Overall5food4service5ambience4

Great food and service. The food was hot and came out when we were ready. We were not rushed.

S
Sara
New Orleans
1 review
Dined on March 29, 2019
Overall5food4service5ambience4

This is a go-to restaurant for birthday and group dinners. They are able to easily handle larger groups and split up the checks (not something that many restaurants will do). I appreciate their gluten-free options, and have enjoyed every item that I have tried. The Mongolian beef is especially delicious!

The staff was also great. When we asked them to take a group photo, one of the waiters actually got up on a chair and used another phone's flashlight to help with the lighting. Overall enjoyable experience.

OT
vipOpenTable Diner
New Orleans
1 review
Dined on March 21, 2019
Overall5food5service5ambience5

Ronald our server was by far the best! He is phenomenal! Will return and ask for him!

JF
JohnF
San Francisco
4 reviews
Dined on February 14, 2019
Overall4food4service4ambience4

Very crowded, but it was Valentine's Day. Our waiter was really good, but they were trying to move guests out to quickly. It was our Valentine's Day Dinner, and I wanted it to be special, not rushed

OT
OpenTable Diner
New Orleans
2 reviews
Dined on January 5, 2019
Overall3food5service3ambience4

Food was good, our waiter was ok, it was very busy but we kept having to ask for various things.

FAQs

You can order delivery directly from P.F. Chang's - Metairie using the Order Online button. P.F. Chang's - Metairie also offers takeout which you can order by calling the restaurant at (504) 828-5288.

P.F. Chang's - Metairie is rated 4.4 stars by 54 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.