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P.F. Chang's - Memphis, Memphis, TN

P.F. Chang's - Memphis

4.2
4.2
107 Reviews
$30 and under
Chinese
We are an Asian & Chinese restaurant offering dine-in, takeout, to-go, delivery, and catering. Make a reservation online to dine in. Order Asian and Chinese food delivery, takeout, and catering online or through the P.F. Chang's mobile app. Let us cater the perfect feast for you - corporate office catering menus are also available. P.F. Chang's offers a variety of signature Asian, Thai, Korean, Japanese, Mongolian, and Chinese food dishes including Chicken Lettuce Wraps, Chicken Pad Thai, Signature Lo Mein, Fried Rice, Mongolian Beef, Chang's Spicy Chicken, and Pork and Shrimp Dumplings. Order online for sushi delivery and takeout. Many gluten-free and vegetarian menu items are available. Try our seasonal cocktails and seasonal menu items.

Make a reservation

2 people

8:30 PM


Booked 1 time today

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Chinese, Pan-Asian, Asian
  • Hours of operation
    Sunday - Thursday: 11:00am - 10:00pm, Friday & Saturday: 11:00am - 11:00pm
  • Phone number
    (901) 818-3889
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Catering
    Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.
  • Private party facilities
    Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.
  • Private party contact
    Manager: (901) 818-3889
  • Neighborhood
    Memphis
  • Parking details
    Public Lot
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

What 107 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4.2Food
  • 4.2Service
  • 4.2Ambience
  • 4.1Value

NoiseModerate

107 Reviews
  1. MandyT

    Memphis/West TN

    4 reviews

    3.0

    4 reviews

    Dined on February 18, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    The host team was very disorganized. They weren’t very friendly and they didn’t see my reservation. It seemed like we were forgotten and were seated only when I asked about our table.

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  2. OpenTable Diner

    Memphis/West TN

    6 reviews

    5.0

    6 reviews

    Dined on February 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Wait staff was fantastic and the food was fresh and quickly brought out.

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  3. LashondaC

    Memphis/West TN

    1 review

    4.0

    1 review

    Dined on February 15, 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5
    I made an reservation at 2030 and we were seated at 2042 which was great but we didn’t get our food until 2200… it was Valentine’s Day but the wait time for the food was ridiculous.. the manager apologized and he did comp half our bill.. so I will return

    Is this helpful?

  4. OpenTable Diner

    Memphis/West TN

    1 review

    4.0

    1 review

    Dined on February 15, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    I was informed by the host that P.F. Chang’s doesn’t use Open Table, and we’d have to be placed in waiting. Several others with open table reservations were told the same thing. The food and drinks were great! Our waiter was also just as great!!

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  5. ChrisW

    Memphis/West TN

    4 reviews

    3.0

    4 reviews

    Dined on February 15, 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 4
    My food was dry and overcooked while hers was undercooked

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  6. DominiqueB

    Memphis/West TN

    3 reviews

    5.0

    3 reviews

    Dined on February 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Good food!! And customer service excellent price wasn't bad at all

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  7. Celebratelife

    Memphis/West TN

    11 reviews

    5.0

    11 reviews

    Dined on February 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had some flaws in our Valentine evening, but I rated it five stars because the managers took over along with our server, Nikita. We were seated at 6:06 and we didn’t get our drinks until almost 7. It was a computer glitch. That was not the fault of anyone. They comped us our drinks and a dessert, and we enjoyed entrées that were delicious and perfectly cooked. We appreciate their attention to detail and the fact that they took responsibility for what happened. We will be back. Thank you, P.F. Chang staff, for a great evening.

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  8. OpenTable Diner

    New Orleans

    1 review

    5.0

    1 review

    Dined on January 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    excellent service ! the experience was very good . the bar is incredible!

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  9. OpenTable Diner

    Memphis/West TN

    1 review

    1.0

    1 review

    Dined on December 24, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    We had a reservation and confirmed with text it was for 11:15am on 12/24. We got there and it was closed, opening at 4!

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  10. RuthS

    Memphis/West TN

    38 reviews

    1.0

    38 reviews

    Dined on December 23, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Terrible service and food Had reservations and walked in to a half empty restaurant. That should have been the telling point. Receptionist acted surprised we had reservation and asked us to wait. Seated at a booth, cushions worn out and uncomfortable, asked for a table. Waiter took a soup order quickly. Soup arrived soon after ordering. Egg drop tasteless and no salt. Than we literally never saw our waiter again until we left. He was totally occupied with a table of six next to us who had finished eating and wanted separate checks. I watched as he went back and forth with their checks numerous times.This was as we waited 45 minutes for food. Food finally arrived, served by someone other than our waiter and order was wrong. Waiter still attending to the table of six. Ordered lite spicy prawns and it was greasy and no taste, could not eat it, ordered fried rice and got a huge bowl of white rice, ordered chilean sea bass and it tasted as bad as it looked and spinach served with bass not cooked well. Its been a long time since we’ve eaten here. Last time wasn't very good but wanted to give it another try. Atmosphere is depressing, food isn’t good and service is terrible. It’s glory days years ago when it was unique are long gone. Will never return

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  11. OpenTable Diner

    Memphis/West TN

    1 review

    2.0

    1 review

    Dined on October 21, 2023

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 1
    The food was slow to come out and was just warm. My daughter ordered a dish with tofu and they did not put tofu in it. When I told the manager it seemed to bother her.

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  12. ct12

    Jacksonville

    29 reviews

    vip
    5.0

    29 reviews

    Dined on October 19, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    always reliable, every city - we love the appetizers, soups, and rice

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  13. Jason

    Washington DC

    1 review

    4.0

    1 review

    Dined on August 19, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3
    Service good as well as the food. Mostly empty when we dined.

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  14. MemphisHalls

    Memphis/West TN

    5 reviews

    1.0

    5 reviews

    Dined on August 16, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    P F CHANG’S DOES NOT USE OPEN TABLE. THEY DID NOT HAVE OUR RESERVATION MADE THROUGH OPEN TABLE. I ONLY GAVE LOW RATINGS TO STAND OUT.They said that I should have called. It is normally a 5 star.

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  15. OpenTable Diner

    Memphis/West TN

    1 review

    1.0

    1 review

    Dined on August 13, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    We made reservations on Open Table when we arrived the host said PF Chang no longer recognizes Open Table reservations and we would have to wait. Given the opportunity to wait we observed their servers were very short handed. When we and other guests discovered the kitchen was backed up, they to were under staffed. We were among others waiting for a table that left to find a meal elsewhere.

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  16. windiveski

    Orange County

    54 reviews

    4.0

    54 reviews

    Dined on August 1, 2023

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5
    The Kung pao chicken was not up to standard. There were a lot of dried red peppers but it was not spicy-hot. The chicken was prepared like it was to become orange chicken and stopped halfway and then peanuts were thrown in. Bar service was great with PJ. I really enjoyed his midnight ritual.

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  17. windiveski

    Orange County

    54 reviews

    5.0

    54 reviews

    Dined on July 25, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    PJ at the bar makes very good cocktails and I enjoyed the way he prepared the midnight

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  18. WendyK

    Indiana

    8 reviews

    4.0

    8 reviews

    Dined on July 1, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    The food was good. The best part was Tevyn the sous chef who helped check meal ingredients for an allergy my daughter has. He was very thorough and was so appreciated.

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  19. GregH

    San Diego

    1 review

    5.0

    1 review

    Dined on June 21, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our server was very attentive and engaging. The drinks and food were excellent. We will be back.

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  20. karenp

    Memphis/West TN

    3 reviews

    5.0

    3 reviews

    Dined on June 20, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Delicious! Good service

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  21. AlyceM

    Memphis/West TN

    57 reviews

    5.0

    57 reviews

    Dined on June 18, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We’ve always loved it here. The food is very good, and service is great. Plenty of time to eat appetizers before the Mai course,mand all the main courses come at the same time. Our server was very attentive, refilling glasses and removing empty plate promptly. We’ll be back!

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  22. BrAJ

    Memphis/West TN

    6 reviews

    4.0

    6 reviews

    Dined on May 29, 2023

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5
    Our server was excellent. However, the bartender takes forever to get a cocktail made. There were only 2 other tables occupied in the restaurant and we waited over 10 minutes for our cocktail. The bar was too busy visiting with other staff members than to make the drink. It was PF's loss as we would have ordered another cocktail, but it was too late.

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  23. BrunchKing

    Memphis/West TN

    51 reviews

    4.0

    51 reviews

    Dined on May 28, 2023

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 2
    We always enjoy the food here. The issue of poor service affected our experience tonight unfortunately. Our server, Lauren, was responsible four four tables during the time we were there. The restaurant was extremely slow with a section of about 20 tables "closed off". She commented that she was glad for the slow night. We were only given one menu for a party of two. Our food was brought to the table and we enjoyed it as usual. We had no visit after we had finished our meal for 20 minutes. Our glasses were refilled. Then we stated that we were finished with our meal and would like to go containers. After at least 15 minutes our check was brought to the table and the containers. Anothe few minutes passed before the check was picked up and our payment. Finally, the server returned with the credit card and check. I asked if we would be getting fortune cookies, as is the normal practice. She said, rather rudely, I'm really busy and I'll bring them. Still, only four tables for her! She then brought us two fortune cookies without any further conversation. Certainly she wasn't pleased with the comments written on the check along with the tip that we felt she deserved.

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  24. BarryB

    Memphis/West TN

    2 reviews

    5.0

    2 reviews

    Dined on May 14, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We took my wife and my mother to eat for Mother's Day and had a wonderful time at P.F. Changs. Food was delicious and service was great! Will definitely be back!

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  25. Jaesquared

    Memphis/West TN

    3 reviews

    1.0

    3 reviews

    Dined on April 30, 2023

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2
    Customer service was bad. Server did offer a beverage refill or give one, did not check to see if the meal was okay until after we asked for the check

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  26. Susie

    Dallas

    3 reviews

    5.0

    3 reviews

    Dined on April 23, 2023

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Food was very good. I got the Mongolian beef and chicken lettuce wraps. I am gluten free and the waitress was knowledgeable. I appreciate that. Will be back!

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  27. EricF

    Alabama

    11 reviews

    2.0

    11 reviews

    Dined on April 23, 2023

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 4
    Restaurant was 1/2 full and yet it took an hour and a half to get food for our 3 people.

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  28. kdes

    Memphis/West TN

    3 reviews

    4.0

    3 reviews

    Dined on April 7, 2023

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4
    Good overall experience. Quality service from waiter. Great food. Reception at the front door was poor. They didn’t even speak and waited for people to awkwardly approach them about a table. Seemed like they didn’t want to be there and were bothered that people wanted to come eat at the restaurant.

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  29. AndrewB

    Memphis/West TN

    29 reviews

    4.0

    29 reviews

    Dined on March 30, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Positive experience overall...went there for lunch with work colleagues. The meal portions were large despite having ordered off of the lunch menu, so good value for the cost of the meal.

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  30. OpenTable Diner

    Memphis/West TN

    8 reviews

    5.0

    8 reviews

    Dined on March 29, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Fantastic food and service! Nicest waiter I’ve ever had on this trip.

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  31. Gastone

    Greater Boston

    13 reviews

    vip
    4.0

    13 reviews

    Dined on March 21, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5
    Reliable choice. We always choose P.F. Chang's when we do not want to take risks with our food.

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  32. marcusb

    Memphis/West TN

    8 reviews

    5.0

    8 reviews

    Dined on February 27, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Good stuff as usual. Street noodles are great as usual. Good night and saw some old friends.

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  33. OpenTable Diner

    Memphis/West TN

    1 review

    5.0

    1 review

    Dined on February 14, 2023

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    I can’t remember her name, but our server was awesome. She went above and beyond to make sure we were happy. Excellent customer service on her part. Great experience in general too.

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  34. OpenTable Diner

    Memphis/West TN

    2 reviews

    vip
    3.0

    2 reviews

    Dined on February 12, 2023

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3
    Car window was broken

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  35. OpenTable Diner

    San Francisco

    1 review

    1.0

    1 review

    Dined on January 1, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    If I could give zero stars, I would. On New Year’s Eve I’d set up a dinner date for 8pm. I get there five minutes early thinking that the word “reservation” meant something at this establishment. Unlike other places, it meant nothing. At 8:15, my date and I still hadn’t been seated and were told that we were just waiting in a clean table. We had to STAND near the entranceway due to there being countless other people (with earlier reservations) sitting in the waiting area. At 8:30, we were insulted by the long wait and left. At 8:54, I received a text message saying that my table was ready. Of course, by then I was seated at another restaurant enjoying my dinner. This was my first and last experience with PF Chang’s. The two young hostesses were obviously overwhelmed and were heard stating that they’d accidentally been seating people out of order. Amateur hour. I am very disappointed in this restaurant, and after years of wanting to find the right occasion to pay a visit, this became a nightmare.
    P.F. Chang's - MemphisResponded on January 14, 2023
    We would like to follow-up with this! We have responded with a private message.

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  36. OpenTable Diner

    Memphis/West TN

    1 review

    3.0

    1 review

    Dined on January 1, 2023

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 3
    We waited to be seated for our reservation for over an hr then it’s took 1.5 hrs to get our food once we ordered.
    P.F. Chang's - MemphisResponded on January 14, 2023
    Thank you for this feedback. We have followed-up with a private message!

    Is this helpful?

  37. OpenTable Diner

    Memphis/West TN

    40 reviews

    vip
    5.0

    40 reviews

    Dined on January 1, 2023

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Hot and sour soup is the best anywhere! Tried the kung pao Brussels which were scrumptious. Shrimp and lobster sauce was ok but prefer more vegetable heavy options. Overall everything was quite good!

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  38. MariaA

    Memphis/West TN

    1 review

    1.0

    1 review

    Dined on January 1, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    We waited for more than 2 hours for our food, Restaurant took priority of the orders online vs the people that were at the restaurant sitting and waiting. There were 5 tables including ours that walked out due to such unprofessional service. I definitely do not recommend this place.
    P.F. Chang's - MemphisResponded on January 14, 2023
    Thank you for the feedback, we're sorry to see this! We have responded with a private message.

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  39. OpenTable Diner

    Memphis/West TN

    2 reviews

    3.0

    2 reviews

    Dined on January 1, 2023

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    They didn’t know about reservation, kitchen was behind, waited almost 2 hours for mediocre food.
    P.F. Chang's - MemphisResponded on January 14, 2023
    We are sorry to see this! We have responded with a private message.

    Is this helpful?

  40. OpenTable Diner

    Alabama

    1 review

    2.0

    1 review

    Dined on December 31, 2022

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 4
    We ended up not eating. Our reservation was for 5:15 and we sat there for an hour and still hadn’t received our food. Then we were told it would be another 5-10 minutes when all the people who were seated at same time as us had eaten and were paying. All of those parties had more people than ours. It was a terrible experience and I’m not sure if I’ll return to that specific one again.
    P.F. Chang's - MemphisResponded on January 14, 2023
    We apologize for your experience. We have responded in a private message.

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FAQs

You can order delivery directly from P.F. Chang's - Memphis using the Order Online button. P.F. Chang's - Memphis also offers takeout which you can order by calling the restaurant at (901) 818-3889.

P.F. Chang's - Memphis is rated 4.2 stars by 107 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

8:30 PM


Booked 1 time today

Order delivery or takeout

Google Map for P.F. Chang's - Memphis

1181 Ridgeway Rd., Memphis, TN 38119

Additional information

  • Neighborhood
    Memphis
  • Hours of operation
    Sunday - Thursday: 11:00am - 10:00pm, Friday & Saturday: 11:00am - 11:00pm
  • Price
    $30 and under
  • Cuisines
    Chinese, Pan-Asian, Asian
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Public Lot
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine
  • Phone number
    (901) 818-3889
  • Catering
    Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.
  • Private party facilities
    Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.
  • Private party contact
    Manager: (901) 818-3889
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