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P.F. Chang's - Memphis

3.8
3.8
60 Reviews
$30 and under
Dim Sum
We are an Asian & Chinese restaurant offering dine-in, takeout, to-go, delivery, and catering. Make a reservation online to dine in. Order Asian and Chinese food delivery, takeout, and catering online or through the P.F. Chang's mobile app. Let us cater the perfect feast for you - corporate office catering menus are also available. P.F. Chang’s offers a variety of signature Asian, Thai, Korean, Japanese, Mongolian, and Chinese food dishes including Chicken Lettuce Wraps, Chicken Pad Thai, Signature Lo Mein, Fried Rice, Mongolian Beef, Chang's Spicy Chicken, and Pork and Shrimp Dumplings. Order online for sushi delivery and takeout. Many gluten-free and vegetarian menu items are available. Try our seasonal cocktails and seasonal menu items.

Make a reservation

2 people

7:00 PM


Order delivery or takeout

Other options

  • Order online

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Dim Sum, Chinese, Asian

  • Hours of operation

    Sunday - Thursday: 11:00am - 10:00pm, Friday & Saturday: 11:00am - 11:00pm

  • Phone number

    (901) 818-3889

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Catering

    Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.

  • Private party facilities

    Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.

  • Private party contact

    Manager: (901) 818-3889

  • Neighborhood

    Memphis

  • Parking details

    Public Lot

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

What 60 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.8
3.8 based on all time ratings
  • 4.1Food
  • 3.7Service
  • 3.9Ambience
  • 3.7Value

NoiseModerate

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  1. OT

    OpenTable Diner

    Charleston

    2 reviews

    1.0

    2 reviews

    Dined on August 8, 2022

    overall1food3service3ambience4
    It would be nice if they received open table reservations! She said they dont receive open table at that restaurant.Kinda strange?
  2. OT

    OpenTable Diner

    Memphis/West TN

    1 review

    3.0

    1 review

    Dined on July 25, 2022

    overall3food3service3ambience2
    I made our reservation through open table, but when we get to the restaurant they say they can’t find any reservation for us. Hostess mentioned something about not having access to the site?? They did arrange seating for us, but made using the open table app rather useless. I didn’t feel like we were especially welcomed to the restaurant. I felt like we were bothering them.
  3. L

    Luv2dine

    Memphis/West TN

    27 reviews

    vip
    1.0

    27 reviews

    Dined on June 19, 2022

    overall1food1service1ambience1
    They ran out of rice. Why kind of Asian restaurant runs out of rice.

    P.F. Chang's - MemphisResponded on July 22, 2022We apologize for any inconvenience this caused! We'll be sure to share your feedback with our team.

  4. JT

    JTMEM

    Memphis/West TN

    4 reviews

    2.0

    4 reviews

    Dined on June 19, 2022

    overall2food3service3ambience3
    Normally PF Changs is one of our favorites for special occasions so we chose to go there for dinner on Father's Day. I was able to get a reservaton in my prefered time slot a few days prior and we arrived a few minutes early for our reservation. It took us 30 minutes to be seated at our table, despite the reservaton and lack of customers in the restaurant--there were several open tables. The hostess was not great at communicating and never said why there was a delay. Our server Charles was good and we placed our entire order upon being seated since we'd had 30 minutes of wait time to figure it out. The appetizers were good, not great. One of the entrees cam out incorrect but they did correct it pretty quickly. They ran out of white rice and didn't alert us to this until our meal was being served and almost all of our entrees were served with rice. Not our best night will likely take a break from this restaurant for a while.
  5. GS

    GeoffreyS

    Chicago

    25 reviews

    vip
    3.0

    25 reviews

    Dined on March 22, 2022

    overall3food5service1ambience4
    Server missed ordering a guests entree for lunch.
  6. D

    Derrick

    Memphis/West TN

    1 review

    2.0

    1 review

    Dined on February 20, 2022

    overall2food2service1ambience1
    7:00 Reservation. Seated at 7:30. Hostess was frustrated and annoyed. Appetizers took 20 minutes to be served. Appetizers were good. Drinks took 30 minutes to be served. Food Order took 1.5 hours to come out. Entrees and shrimp fried rice were overcooked. Server was friendly but inattentive. Screaming babies and kids running amuck. Not a great way to spend $130.00. The only reason we did not leave was because reservations anywhere else were booked. I will never go back to a P.F. Changs.
  7. BW

    BeckyW

    Memphis/West TN

    2 reviews

    2.0

    2 reviews

    Dined on February 15, 2022

    overall2food2service2ambience2
    We had a 7 o’clock reservation, was seated promptly. However, Did not receive our dinner until 8:20. Food was disappointing - it was rushed and fried foods were not crispy. It was valentines night. The only special thing about that night was being out with my sweetie. Will be awhile before we visit this establishment again.
  8. J

    Joni

    Hawaii

    14 reviews

    5.0

    14 reviews

    Dined on January 26, 2022

    overall5food5service5ambience5
    Server was excellent. Food was wonderful
  9. R

    Raed

    Memphis/West TN

    13 reviews

    2.0

    13 reviews

    Dined on January 5, 2022

    overall2food4service1ambience3
    We ordered 2 bowls of soup first. then appetizers, then meals. 30 minutes later we received the appetizers didn’t get the soup as I insisted to get soup first so I canceled one soup 10 minutes later waitress told me they are making new soup!so I canceled the second soup, another one whole hour until we started receiving our meals which half of them were barely worm,I think they were sitting in the kitchen for a while then one of the 7 meals took it another 15 minutes to get to the table, our waitress was no where to be found most of the time also we had ordered an Asian Caesar salad my nephew reminded me about after we received our meals when I mentioned that to the waitress she said “sorry”. This wasn’t the first bad experience we and some of our friends had there the past 2 years we have had similar experiences but gave them the benefit of the doubt as to maybe they’re short handed or so forth but I think this particular branch has a very poor management that resulted to having this inexperienced waitress and others. It was a very bad experience. the restaurant wasn’t full I think 5-6 tables were occupied so why is the delay why is the bad service and carelessness of the waitress. This was our last time to dine there.
  10. PA

    PAFF

    Memphis/West TN

    11 reviews

    4.0

    11 reviews

    Dined on December 21, 2021

    overall4food5service5ambience3
    The wait staff was not masked. With the rapid spread of Omicron that is pretty irresponsible. Otherwise great experience and party of four loved their food. Next time will ask in advance about masks.
  11. JL

    JustinL

    Memphis/West TN

    1 review

    2.0

    1 review

    Dined on November 20, 2021

    overall2food2service1ambience3
    Portion size was very small. Table was never cleared off from used dishes.

    P.F. Chang's - MemphisResponded on December 3, 2021We are sorry to see this! Could you send us a private note with more information about your visit and your email address; our team will reach out to you? Thanks!

  12. OT

    OpenTable Diner

    San Joaquin

    5 reviews

    vip
    4.0

    5 reviews

    Dined on November 13, 2021

    overall4food4service1ambience3
    Food and service was good but we had to wait for a table because the hostess said she didn’t see our reservation.

    P.F. Chang's - MemphisResponded on December 3, 2021We appreciate you taking the time to share your experience with us. We'll pass this along to our team. Thanks!

  13. OT

    OpenTable Diner

    Memphis/West TN

    2 reviews

    3.0

    2 reviews

    Dined on September 19, 2021

    overall3food4service1ambience3
    Food was good but the waiter was terrible treated the table and tried to get us to order drink,appetizers and entrées immediately The Quality of service there let’s continue to fall off in the last year it was one of our favorite restaurants in the future will probably only order takeout
  14. C

    Condorandino

    Memphis/West TN

    9 reviews

    1.0

    9 reviews

    Dined on September 18, 2021

    overall1food1service1ambience1
    Our date night was completely ruined by PF Chang's. First, they did not honor our reservation and we had to wait 25 minutes to be seated. Then it came the worst, we were completely ignored by the waiter who was assigned to our table. I even got up and talked to him and he couldn't care less. We waited for another 45 minutes at the table and then we left. We swore never ever to come back. We have never been treated so bad in our entire life. This is the worst restaurant we have ever been.
  15. OT

    OpenTable Diner

    Memphis/West TN

    8 reviews

    1.0

    8 reviews

    Dined on September 18, 2021

    overall1food1service1ambience1
    Worst service ever! Almost 3 hours wasted for mediocre food! Took 30 minutes for server to come to our table! 20 more minutes to get our drinks and when food finally came out, it was the worst tasting ever in this place. Will never come back, manager didn’t do much neither. They should not take customers in if they can’t take care of them.
  16. J

    Jeff

    Naples

    11 reviews

    vip
    5.0

    11 reviews

    Dined on August 27, 2021

    overall5food5service5ambience4
    Excellent server. She clearly enjoys her job and interacting with her customers. Food was very good, as I would expect from a PFC restaurant
  17. GD

    GaryD

    Memphis/West TN

    7 reviews

    5.0

    7 reviews

    Dined on June 27, 2021

    overall5food5service5ambience5
    Promptly seated when arrived for 6pm dinner. Waiter arrived soon after for drink and appetizer Orders. He was an excellent and attentive waiter. I am sorry I can’t recall his name. Food was delicious and arrived at the right time. Very enjoyable evening.
  18. TF

    TonyaF

    Memphis/West TN

    1 review

    3.0

    1 review

    Dined on June 20, 2021

    overall3food5service4ambience4
    Even though we made a reservation the hostess stated that We would still have to be on the waitlist. She stated the wait time was 30mins and we ended up waiting almost an hour to be seated. She stated that we would receive a text when our table was ready we never did. My son went in to check and she proceeded to tell him that she sent the text. I didn’t receive any text or notification. Our waiter came over and you could tell he was very stressed and slightly impatient. We felt the need to ask was everything ok and once he got that out he was as much better. The gentleman that was bringing our food to the table (not our waiter) dropped all of our food and we w had to wait even longer to be served. Once we finally got the food it was delicious.
  19. OT

    OpenTable Diner

    Memphis/West TN

    32 reviews

    vip
    5.0

    32 reviews

    Dined on June 20, 2021

    overall5food5service5ambience1
    Food and service was great! The dining area is not clean and it is noticeable as the sole of your shoes stick after every single step on the carpet squares covering the floor. One can only imagine is on the sole of their shoe from being inside not the outside. This factor makes me not want to return. Thanks
  20. P

    Pickwickgirl

    Memphis/West TN

    2 reviews

    1.0

    2 reviews

    Dined on April 1, 2021

    overall1food1service1ambience1
    We made reservations through open table .. when we got to PF Chang’s, we were told they did not download the reservations, so we actually did not have a reservation. They did not want to over work their staff and made us wait. We waited for over 30 minutes and we left.
  21. CC

    ChanteC

    Mississippi

    7 reviews

    2.0

    7 reviews

    Dined on March 14, 2021

    overall2food5service3ambience5
    do not use open table to book at p.f changs. they have open tsble blocked so you will have to wait on a table if you do. other then that our server Marcus was amazing, the food outstanding and the ambiance great. the manager on duty on march 13 night shift needs to rethink her career choices cause she was rude. if it wasn’t for Marcus, my night would of been ruined because of her.

    P.F. Chang's - MemphisResponded on May 28, 2021We are sorry to see this! We would like to reach out to you about your visit. Could you reach out to us on our contact us page?

  22. GD

    GaryD

    Memphis/West TN

    7 reviews

    1.0

    7 reviews

    Dined on March 13, 2021

    overall1food1service1ambience1
    I was leary about Chang’s after reading several reviews and It turned out to be the same scenario. The entrance area was jammed with people and no social distancing evident when I arrived at the reserved time. The hostess began “looking” for the reservation. I showed my confirmation email on my phone. Long story short, she could not “find” a reservation for me. I asked to be seated. “No” you will have to be put on the wait list. I was furious with this shabby treatment and left. I will not return.
  23. DB

    DarinB

    Tallahassee

    18 reviews

    vip
    3.0

    18 reviews

    Dined on March 8, 2021

    overall3food4service1ambience4
    Our server left the restaurant but didn’t tell us. The other person who had to cover couldn’t keep up
  24. OT

    OpenTable Diner

    Memphis/West TN

    1 review

    2.0

    1 review

    Dined on March 5, 2021

    overall2food4service3ambience3
    Had 730 reservation and it didn’t matter.
  25. OT

    OpenTable Diner

    New York Area

    2 reviews

    2.0

    2 reviews

    Dined on March 5, 2021

    overall2food3service1ambience1
    Waiter didn’t even acknowledge us for the first 15 mins
  26. OT

    OpenTable Diner

    Memphis/West TN

    10 reviews

    vip
    1.0

    10 reviews

    Dined on February 27, 2021

    overall1food1service1ambience1
    Worst service ever, took over 2 hours to get food and then never received what we ordered. Was told by waitress if we wanted our full order we would have to wait another hour!!! Unbelievable and our bill was still over $100. Will not be back! So sad, this used to be one of our favorite places.
  27. H

    Happy2go

    Memphis/West TN

    58 reviews

    vip
    5.0

    58 reviews

    Dined on January 15, 2021

    overall5food5service5ambience4
    Had Hot and, as always, he did an outstanding job. Joe paces our courses and anticipates our every need. Felt comfortable with service and spacing of tables during COVID time.
  28. OT

    OpenTable Diner

    New Orleans

    4 reviews

    3.0

    4 reviews

    Dined on January 10, 2021

    overall3food4service3ambience4
    I rated an experience i didn't have. We booked reservations and when we arrived about 7 other parties were waiting that had reservations before us! They said that open table system was double booking customers and they were unable to reach open table support for help. More reservations were arriving S we left. The had no room to wait. It was an hour wait beyond our reservation time and the dining room was full and we were unable to have drinks at the bar while we waited. Very disappointed. I only gave the stars I did because the situation was out of PFChangs control but seems that open table left them hanging with a huge problem and a tarnish on their reputation for ALOT of people that night.
  29. TM

    TreyM

    Memphis/West TN

    1 review

    1.0

    1 review

    Dined on January 10, 2021

    overall1food1service1ambience1
    The restaurant did not have my reservation and did not honor my confirmation. I was told the wait would be an hour.
  30. a

    arys

    Cleveland

    3 reviews

    2.0

    3 reviews

    Dined on January 10, 2021

    overall2food5service2ambience3
    I would highly recommend calling the restaurant to make sure they actually received your reservation. When we arrived after making a reservation on OpenTable, we were told they didn’t have our reservation, despite me having confirmation in my app, a confirmation number, AND a confirmation email about my reservation. After hearing some of the conversations around us, it seemed we weren’t the only ones who had a reservation but the restaurant said they didn’t have it. The hostess was unfortunately very rude throughout the whole process and was even cursing in front of customers. I was originally told we would have to wait 20 minutes to be seated despite having the reservation. 20 minutes turned into 45 minutes. Once we sat down the food was great and our waitress did a nice job. I’m not sure why we didn’t just leave and go somewhere else looking back on it but as mentioned, the food was good and the waitress provided great service to us.
  31. GR

    GR134

    Orlando

    8 reviews

    2.0

    8 reviews

    Dined on January 10, 2021

    overall2food5service1ambience4
    I made a reservation through open table. Upon arriving to the restaurant at my reservation time, they said I would have to wait an hour longer. I agreed and they took down my number and said they would call me when the table was ready. I got a confirmation text saying that I will get a text when the table was ready. After waiting an hour I asked how much longer and they had lost my place in line. I never made a fuss about it but the manager offered a free appetizer for the wait. I waited another 15 minutes to be sat. Our waitress was pretty good but did not come by our table too much we waited 20 min or so after finishing the meal for her to come around so I could ask for the check. After so much waiting I just wanted to leave I did not look the check over. After paying I noticed the manager did not take off the appetizer. I did not say anything to anyone I just left. I will say, like always the food was good but I would not recommend this location because of the not so great service.
  32. OT

    OpenTable Diner

    Dallas

    11 reviews

    vip
    4.0

    11 reviews

    Dined on October 29, 2020

    overall4food4service4ambience5
    Wrong food brought (chik vs shrimp) and had to ask 3x for a box.
  33. OT

    OpenTable Diner

    Memphis/West TN

    1 review

    3.0

    1 review

    Dined on October 25, 2020

    overall3food3service2ambience2
    Upon arriving at the restaurant the hostess explained to us they did not have our reservation because “the manager had the pad with them that had access to the open table reservations and no one knew where it was. “ We were seated reasonably quickly in a middle table of three by the entrance. The table closest to the hostess stand was set up like a liquor advertisement so no one was seated there, we asked if we could sit in the farthest booth in that section because it was larger and there were six people in our party so it would have been more comfortable. It was explained to us we could not sit there due to covid, but no one sat beside us so I didn’t understand why that mattered. We were still distant from everyone else in the restaurant. The entire experience seemed as if the staff was terribly overworked and either needed more assistance or better training. Over all I would not recommend P. F. Chang’s in Memphis.
  34. F

    Foodiefamily

    Memphis/West TN

    17 reviews

    vip
    4.0

    17 reviews

    Dined on April 20, 2019

    overall4food5service4ambience4
    The food was great but the restaurant was dirty. The first thing you notice when you walk in is food all over the floors. It is not what you want to see before sitting down to eat. Gross!
  35. p

    pjw330

    Memphis/West TN

    113 reviews

    vip
    5.0

    113 reviews

    Dined on March 31, 2019

    overall5food5service5ambience5
    We have PFChangs another chance and all went well. Joe was quite attentive and helpful. The food was ordered and delivered correctly and everything tasted good. Our faith has been renewed. We will go back.
  36. MM

    MMML

    New Orleans

    167 reviews

    vip
    3.0

    167 reviews

    Dined on March 22, 2019

    overall3food3service3ambience3
    Disappointing, long wait for food at lunch, menu did not indicate pad thai included fried eggs otherwise would have never ordered, asked for no green onions but server forgot, ladies restroom floor so sticky my shoes stuck to floor.
  37. MM

    MMML

    New Orleans

    167 reviews

    vip
    4.0

    167 reviews

    Dined on March 6, 2019

    overall4food4service4ambience4
    Great choice to have happy hour prices on appetizers & drinks before an early movie at Ridgeway.
  38. DM

    DaddyMac

    Memphis/West TN

    51 reviews

    vip
    5.0

    51 reviews

    Dined on March 1, 2019

    overall5food5service5ambience5
    The food was very good and service excellent. Quiet enough to have an easy conversation while dining.
  39. OT

    OpenTable Diner

    El Paso

    1 review

    vip
    5.0

    1 review

    Dined on February 6, 2019

    overall5food5service4ambience5
    Nice experience
  40. MM

    MMML

    New Orleans

    167 reviews

    vip
    3.0

    167 reviews

    Dined on February 6, 2019

    overall3food4service4ambience4
    Very crowded, all tables & bar full, probably due to email rewarda member offer Chinese New Year dine in buy one entree one free entree.

FAQs

You can order delivery directly from P.F. Chang's - Memphis using the Order Online button. P.F. Chang's - Memphis also offers takeout which you can order by calling the restaurant at (901) 818-3889.

P.F. Chang's - Memphis is rated 3.8 stars by 60 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Order delivery or takeout

Other options

  • Order online
Google Map for P.F. Chang's - Memphis

1181 Ridgeway Rd., Memphis, TN 38119

Additional information

  • Neighborhood

    Memphis

  • Hours of operation

    Sunday - Thursday: 11:00am - 10:00pm, Friday & Saturday: 11:00am - 11:00pm

  • Cuisines

    Dim Sum, Chinese, Asian

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Public Lot

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

  • Phone number

    (901) 818-3889

  • Catering

    Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.

  • Private party facilities

    Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.

  • Private party contact

    Manager: (901) 818-3889

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