P.F. Chang's - Memphis

4.2
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27 Reviews
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$30 and under
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Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
Dining Style
Casual Dining
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Cuisines
Asian, Chinese, Sushi
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Hours of operation
Sunday - Thursday: 11:00am - 10:00pm, Friday & Saturday: 11:00am - 11:00pm
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Phone number
(901) 818-3889
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Payment options
AMEX, Discover, MasterCard, Visa
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Dress code
Casual Dress
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Private party facilities
Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.
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Private party contact
Manager: (901) 818-3889
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Catering
Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.
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Neighborhood
Additional
Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Menu, Happy Hour, Non-Smoking, Outdoor dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine
What 27 People Are SayingWrite a review
Overall ratings and reviews
4.2based on all time ratings
4.3
food
4.1
service
4.2
ambience
4.1
value
Noise · Moderate
82% of people would recommend it to a friend
5
4
3
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1
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F
Memphis
9 reviews
Dined on April 20, 2019
Overall 4food 5service 4ambience 4

The food was great but the restaurant was dirty. The first thing you notice when you walk in is food all over the floors. It is not what you want to see before sitting down to eat. Gross!

p
Memphis
96 reviews
Dined on March 31, 2019
Overall 5food 5service 5ambience 5

We have PFChangs another chance and all went well. Joe was quite attentive and helpful. The food was ordered and delivered correctly and everything tasted good. Our faith has been renewed. We will go back.

OT
New Orleans
165 reviews
Dined on March 22, 2019
Overall 3food 3service 3ambience 3

Disappointing, long wait for food at lunch, menu did not indicate pad thai included fried eggs otherwise would have never ordered, asked for no green onions but server forgot, ladies restroom floor so sticky my shoes stuck to floor.

OT
New Orleans
165 reviews
Dined on March 6, 2019
Overall 4food 4service 4ambience 4

Great choice to have happy hour prices on appetizers & drinks before an early movie at Ridgeway.

DM
Memphis
45 reviews
Dined on February 28, 2019
Overall 5food 5service 5ambience 5

The food was very good and service excellent. Quiet enough to have an easy conversation while dining.

OT
El Paso
1 review
Dined on February 5, 2019
Overall 5food 5service 4ambience 5

Nice experience

OT
New Orleans
165 reviews
Dined on February 5, 2019
Overall 3food 4service 4ambience 4

Very crowded, all tables & bar full, probably due to email rewarda member offer Chinese New Year dine in buy one entree one free entree.

OT
New Orleans
165 reviews
Dined on February 5, 2019
Overall 4food 4service 4ambience 4

Before movie drink & food, server misinformed about beer contents (specifically asked about 1 ingredient told no cinnamon but it was 1 of ingredients) but drank beer anyway and did not send back (more training?).

DB
Tallahassee
8 reviews
Dined on January 29, 2019
Overall 2food 2service 2ambience 3

Super slow service! Portions were half as before. They must have been having trouble in the kitchen. Normally pretty good.

P.F. Chang's - Memphis
Responded on February 14, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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p
Memphis
96 reviews
Dined on January 27, 2019
Overall 3food 5service 3ambience 5

Everything that could go wrong, did. First they had run out of the ginger-peach tea bags. Secondly, I never received my spring rolls, and thirdly, our guest ordered the Buddah's Feast because she is vegetarian. It comes with stir-fried tofu...only there wasn't any.
It was hard to get the corrections made in a timely manner because we could not ever find our server. I had to ask another server to find her.
If we had not had points that allowed us a free entree, there would not have been any offer for reconciliation to make it right. We just got excuses.
We dine at this PF Chang's at least twice a month on Sunday night because our vegetarian friend likes the Buddah's Feast. These problems do not happen often. It's like they saved everything up for this past visit. We will go back to try again, but it will be cautiously and not soon.

P.F. Chang's - Memphis
Responded on February 14, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
W
Memphis
15 reviews
Dined on January 6, 2019
Overall 3food 4service 2ambience 3

Service was too slow.

OT
St. Louis
15 reviews
Dined on December 29, 2018
Overall 4food 4service 3ambience 3

Good meal as usual. Very loud. Hard to talk with family.

PP
1 review
Dined on December 27, 2018
Overall 2food 2service 1ambience 2

This has been my favorite place to go for my birthday the last 4 years. Prior to this, the service was outstanding, the servers were wonderful, and very attentive. This time, we were in our seats for 20 min. before anyone came to us for a drink order. When she came for that, we ordered dinner at the same time. The person that brought our dinner was a bit "lack luster", and my food was warm at best. My husbands dinner on the other hand was hot.. Our waitress came back to our table to check in with us exactly one time. Then we had to wait on her to appear, and get her attention so we could get our
check. At one point in time ( the one time she came back) she said that she had a large party in the back.
The restaurant wasn't at all that busy while we were there.
I don't think at this point I will be back.

P.F. Chang's - Memphis
Responded on January 15, 2019

Thanks for sharing this feedback with us, we're sorry to read this. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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OT
Memphis
2 reviews
Dined on December 26, 2018
Overall 5food 5service 5ambience 5

Food was excellent and service was fast for mid-size group.

LA
Memphis
1 review
Dined on December 22, 2018
Overall 3food 2service 5ambience 4

Appetizers really good. Entrees not so good. I had chicken, husband had shrimp, friends had beef. Nothing great, but ok. Took more home for my dogs than we ate in the restaurant. Waitress was terrific. Lettuce wraps and spring rolls were very good. However not enough lettuce for the wraps. We'll go back but we'll just order appetizers and drinks.

TM
1 review
Dined on December 21, 2018
Overall 5food 5service 5ambience 5

It was a great way to celebrate my husband's birthday

KT
1 review
Dined on December 21, 2018
Overall 2food 2service 2ambience 3

This is the worst PF Changs I have ever been to. This was my second and last visit. Were out of multiple items but did not inform us until ordering. Service was painfully slow and rice/noodles overcooked to the point of being mush.

P.F. Chang's - Memphis
Responded on January 15, 2019

Thanks for sharing this feedback with us, we're sorry to read this. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
KM
Orlando
1 review
Dined on December 17, 2018
Overall 1food 1service 1ambience 1

The experience was very bad. After making reservations through open table, we arrived on time but were placed at table that wobbled. We waited and waited for someone to bring us drinks or for any contact with a server. After over 20 minutes at the table and no server to even bring us drinks, we stopped a passing employee and asked about getting service. She said she would send our server over. We waited some more and after a while we just left and went somewhere else.

P.F. Chang's - Memphis
Responded on December 28, 2018

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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OT
Memphis
4 reviews
Dined on December 13, 2018
Overall 4food 4service 5ambience 4

Wonderful service. Food was very good, as always. A little noisy, but with the holiday parties that wasn't surprising.

T
Memphis
4 reviews
Dined on December 9, 2018
Overall 5food 5service 5ambience 5

As usual, PF Chang's did not disappoint! The staff was great and the food was amazing!

p
Memphis
96 reviews
Dined on December 5, 2018
Overall 4food 4service 5ambience 5

We go here often with a vegetarian friend who loves the Buddha’s Feast.
Tonight was a bit disappointing however because it was the first time I have tried the beef and broccoli. Since I have, in the past, found the broccoli to not be quite tender, I asked that they cook the broccoli a bit longer tonight.
Well, evidently the dish is all cooked together because the meat was over done, tough and dry.
The flavor was good, but I couldn’t get past the chewy dry meat.
I had hoped for leftovers, but I knew this dish would only get worse if warmed up the next day.
So. I ate all the broccoli and struggled through the hard to chew flank steak. I won’t order that again.
Mia was wonderful and good natured. She offered to replace the dish, but I was almost done when she asked. Nevertheless, she gig a top notch job. She made the problems seem non existent. She’s a great server.
Lesson learned. Food is still quite good. We’ll go back.

OT
Memphis
1 review
Dined on December 1, 2018
Overall 5food 5service 4ambience 4

Food was excellent.

JH
1 review
Dined on November 30, 2018
Overall 5food 5service 5ambience 5

Exceptional service. The food was high quality as expected. Will return!

OT
Memphis
2 reviews
Dined on November 21, 2018
Overall 5food 5service 5ambience 5

Awesome. Stuff

M
Charleston
6 reviews
Dined on November 20, 2018
Overall 5food 5service 5ambience 5

Consistent and fun

OT
Memphis
2 reviews
Dined on October 26, 2018
Overall 2food 2service 4ambience 3

Service was good. Food was average. My Mongolian beef was very chewy with not much flavor. Egg rolls were very average. The lettuce wraps were reasonable though.

N
1 review
Dined on October 20, 2018
Overall 5food 5service 5ambience 5

Great food! Conveniently located near the highway and ample parking. I appreciate the option to mark a reservation.