P.F. Chang's - McAllen

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1. JP

   JoseP

   Monterrey

   6 reviews

   vip
   1.0

   6 reviews

   Dined on March 26, 2023

   overall1food1service1ambience1

   No respetaron mi reservación. A pesar de que llegué 5 min antes no tenían idea de mi reserva, me preguntaron si pudiera estar bajo otro nombre, al mencionarles que era por OpenTable me dijeron que tendría que esperar porque ya había otros clientes en línea de espera y que me pondrían en ella. Tuvieron preguntas racistas hacia mi al preguntarme que si era mexicano, lo cual se me hace indignante. Luego trataron de corregir el hecho mencionando que lo preguntaban para saber el origen de mi teléfono celular. Todo de mi mal gusto. Pésima experiencia para no regresar jamás. Me salí y no comí ahí. Para q sirve reservar en la app si no van a estar listos para atenderte??????
   

   P.F. Chang's - McAllenResponded on April 4, 2023Lamentamos ver esto. Te hemos enviado una nota privada.
   

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2. G

   Gonzalez

   Las Vegas

   4 reviews

   4.0

   4 reviews

   Dined on March 12, 2023

   overall4food5service4ambience4

   Hostess told us that reservations are no longer available through open table. It is better to call directly. They respected my reservation and i was able to get a table within 5 mins. Food and service was great.
   

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3. OT

   OpenTable Diner

   Corpus Christi

   5 reviews

   4.0

   5 reviews

   Dined on February 15, 2023

   overall4food5service4ambience4

   Food was wonderful Service was great at the beginning but gradually got slower and slower, at the end of the evening it became poor
   

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4. OT

   OpenTable Diner

   Corpus Christi

   1 review

   5.0

   1 review

   Dined on February 15, 2023

   overall5food5service5ambience5

   Great food and staff!
   

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5. OT

   OpenTable Diner

   Corpus Christi

   1 review

   5.0

   1 review

   Dined on October 15, 2022

   overall5food5service5ambience5

   Everything was amazing I ordered the Lomein noodles combination but it needs more flavor and more vegetables and meats other than that it was good the lettuce wrap number one dish on the menu delicioussssss ur drinks excellent too noisy there were children running around like if it was a playground and not a fancy restaurant need to have more on a say so on that for being pricey but over all great will I go again yes but hoping less noise
   

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6. M

   Melbour

   San Antonio

   9 reviews

   vip
   5.0

   9 reviews

   Dined on September 28, 2022

   overall5food5service5ambience5

   Fabulous food!
   

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7. AI

   ArmandoIII

   Austin

   1 review

   5.0

   1 review

   Dined on September 21, 2022

   overall5food5service5ambience5

   Always nice to eat at PF Chang when we go to McAllen. We don't have good restaurants around Rancho Viejo TX.
   

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8. G

   Guadalupearanguena

   Las Vegas

   10 reviews

   3.0

   10 reviews

   Dined on August 21, 2022

   overall3food4service4ambience2

   Food was good portions are everyday smaller but place was very disty we sat on a boot there was so much trash betweet the seats
   

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9. OT

   OpenTable Diner

   Monterrey

   2 reviews

   vip
   4.0

   2 reviews

   Dined on July 19, 2022

   overall4food4service5ambience4

   La mesera que nos atendió fue de 100, pero no es posible que estando el Restaurante a la mitad , nos dejen esperar 20 Min
   

   P.F. Chang's - McAllenResponded on July 22, 2022Pedimos disculpas por cualquier inconveniente que esto haya causado. Nos aseguraremos de compartir sus comentarios con nuestro equipo.
   

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10. OT

    OpenTable Diner

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on July 12, 2022

    overall5food5service5ambience5

    Great food and atmosphere and great service!
    

    P.F. Chang's - McAllenResponded on July 22, 2022Thanks! We’ll share this with our team! Hope to see you soon!
    

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11. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on June 5, 2022

    overall2food4service1ambience3

    The new customer payment process is terrible…understand the biz is trying to save on expenses but, I have discouraging my acquaintances to attending. There are many other options available where the customer does not have to open an app and pay by phone… that is why servers are available.
    

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12. OT

    OpenTable Diner

    Monterrey

    5 reviews

    4.0

    5 reviews

    Dined on May 8, 2022

    overall4food5service5ambience5

    Lo malo fue que llegué y ellos no tenían mi reservación que aún no se les había reflejado, aún que se hizo media hora antes que no la tenían. Que me iban a registrar como nueva reservación pero que tenía que esperar casi una hora. Lo bueno fue que nos dieron lugar en la barra y ahí mismo comimos sin ningún problema y buena atención
    

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13. SD

    SDenisD

    Las Vegas

    62 reviews

    vip
    4.0

    62 reviews

    Dined on March 27, 2022

    overall4food4service4ambience3

    The food was good as usual but the ambience and the service were ok. The waitress was very nice but somehow 2 of our plates were forgotten. The restaurant took care of it so that was nice.
    

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14. m

    master88er

    Chicago

    21 reviews

    3.0

    21 reviews

    Dined on March 25, 2022

    overall3food3service2ambience4

    I’ve been to a few P.F. Chang’s, and while the menu items at this one are typical of the chain, the preparation is lacking. Sauces are pastey and lack flavor, several hot dishes were served at cool temps, and lettuce for the lettuce wrap was brown and mushy on several pieces. Management needs a refresher course in corporate standards!
    

    P.F. Chang's - McAllenResponded on April 1, 2022We’re sorry to see this! We’ve reach out to you in a private message. Thanks!
    

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15. V

    Vanessa

    Houston

    3 reviews

    5.0

    3 reviews

    Dined on February 27, 2022

    overall5food5service4ambience5

    This app didnt work at pfchangs mcallen please update app asap
    

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16. L

    Lindam

    Houston

    1 review

    4.0

    1 review

    Dined on February 16, 2022

    overall4food4service4ambience4

    The duck was wonderful, that appetizer, dumplings very good. Waitress very attentive
    

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17. RG

    RodolfoG

    Houston

    1 review

    4.0

    1 review

    Dined on February 7, 2022

    overall4food5service5ambience4

    We showed up on time and it took them 15 minutes to give us a table. Otherwise it was a nice dinner.
    

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18. LT

    LTPW

    Pittsburgh

    50 reviews

    vip
    4.0

    50 reviews

    Dined on March 13, 2020

    overall4food4service4ambience2

    The restaurant was very, very dirty. Our server was great, the food was fine, although the new menu sure leaves a lot to be desired. We were seated with a view of the back and it was dirty, the bathrooms were dirty and the restaurant overall was very dirty. And...we were there early - 6:30pm.
    

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19. OT

    OpenTable Diner

    Orlando

    12 reviews

    5.0

    12 reviews

    Dined on December 31, 2019

    overall5food5service5ambience5

    New Years Eve. Management obviously makes sure that everything is done right at this chain restaurant. Better than average PF Chang!
    

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20. NR

    NormaR

    Corpus Christi

    1 review

    5.0

    1 review

    Dined on December 29, 2019

    overall5food5service5ambience5

    It was good
    

    P.F. Chang's - McAllenResponded on January 9, 2020Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!
    

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21. OT

    OpenTable Diner

    Corpus Christi

    1 review

    1.0

    1 review

    Dined on December 22, 2019

    overall1food2service2ambience2

    Made a reservation and table wasn’t ready. Then they seated us in a dirty table with dirty plates. Waitress even placed down dirty napkins. She apologized and said she would get some clean ones. Her ponytail was so high on her head that her hair was all over her face. Food was dry, bland, and warm, at best. This seems to be becoming the norm for this’d restaurant.
    

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22. SD

    SDenisD

    Las Vegas

    62 reviews

    vip
    5.0

    62 reviews

    Dined on December 16, 2019

    overall5food5service5ambience5

    Our server was great and the food was really tasty as usual. You can’t go wrong with P.F. Chang’s.
    

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23. OT

    OpenTable Diner

    Indiana

    2 reviews

    1.0

    2 reviews

    Dined on November 9, 2019

    overall1food1service1ambience2

    We had a great dinner
    

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24. AR

    AngieRDH

    San Antonio

    3 reviews

    5.0

    3 reviews

    Dined on September 21, 2019

    overall5food5service5ambience5

    Pleasant as always.
    

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25. OT

    OpenTable Diner

    Corpus Christi

    2 reviews

    4.0

    2 reviews

    Dined on August 9, 2019

    overall4food4service4ambience4

    it was good
    

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26. VO

    VaneO

    Corpus Christi

    1 review

    5.0

    1 review

    Dined on June 16, 2019

    overall5food5service5ambience5

    The only bad thing is that we used OpenTable for the reservation and once we got there the hostess informed us that they were not using the app. We had to wait!
    

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27. SG

    SGGuzman

    Corpus Christi

    5 reviews

    3.0

    5 reviews

    Dined on May 12, 2019

    overall3food2service5ambience3

    P.F. Chang’s doesn’t respect or ignore Open table reservation even when we show them the confirmation number.
    

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28. TR

    TonyR

    Corpus Christi

    6 reviews

    4.0

    6 reviews

    Dined on April 28, 2019

    overall4food5service3ambience3

    Food was delicious, was a bit busy and loud, wait staff was a bit slow
    

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29. RR

    RubenR

    Corpus Christi

    6 reviews

    vip
    4.0

    6 reviews

    Dined on April 19, 2019

    overall4food4service3ambience4

    Party of two, my dinner came first and 13 minutes later my wife’s.
    

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30. RR

    RubenR

    Corpus Christi

    6 reviews

    vip
    4.0

    6 reviews

    Dined on April 3, 2019

    overall4food4service5ambience4

    Waiter was very attentive and helped us with the menu.
    

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31. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    vip
    2.0

    2 reviews

    Dined on March 23, 2019

    overall2food3service1ambience2

    Meals delivered separately. Some over 15 minutes later.
    

    P.F. Chang's - McAllenResponded on April 3, 2019We’re sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!
    

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32. CS

    ChristianSchroeder

    Mexico City

    10 reviews

    vip
    2.0

    10 reviews

    Dined on March 17, 2019

    overall2food2service1ambience1

    Sin duda es la peor experiencia en un PF Chang´s , el servicio fué simplemente ignorante, falto de protocolo , sin conocimiento de servicio , descuidado; copas sucias al pedir Champagne, mesero no sabía servir, olvidó la orden varias veces, nunca llegó un platillo , todo equivocado , cero conocimiento , la comida estuvo x , todo llegó a destiempo , URGE CAPACITACIÓN, no volvería nunca.
    

    P.F. Chang's - McAllenResponded on April 9, 2019We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!
    

    Report
33. OT

    OpenTable Diner

    Corpus Christi

    1 review

    5.0

    1 review

    Dined on February 15, 2019

    overall5food5service5ambience5

    Excellent service! Great environment!
    

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34. OT

    OpenTable Diner

    San Antonio

    4 reviews

    2.0

    4 reviews

    Dined on February 15, 2019

    overall2food4service1ambience3

    Waitress did not attend us until after 22 minutes of waiting...
    

    P.F. Chang's - McAllenResponded on February 18, 2019We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!
    

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35. OT

    OpenTable Diner

    Amarillo

    1 review

    5.0

    1 review

    Dined on February 13, 2019

    overall5food5service5ambience5

    Service was great and the food delicious!
    

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36. D

    Dinner

    San Antonio

    88 reviews

    vip
    5.0

    88 reviews

    Dined on February 3, 2019

    overall5food5service5ambience5

    I was dining alone, but the experience was terrific. I started with hot & sour soup and spring rolls - both excellent. The garlic chicken and broccoli was perfectly prepared and well served.
    

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37. OT

    OpenTable Diner

    Orlando

    12 reviews

    5.0

    12 reviews

    Dined on December 31, 2018

    overall5food5service5ambience5

    New Year’s Eve. Everything was great!
    

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38. s

    sulmx

    Houston

    73 reviews

    vip
    1.0

    73 reviews

    Dined on December 31, 2018

    overall1food2service1ambience2

    First of all they didn’t had our reservation on their system (I made it on open table and showed to them) They took more than 39 minutes to give us a table even though they were half empty. Bar service was ok, but they didn’t had a good selection beers... bartender mentioned they were having problems with Distribuitors Our server was very disorganized. Not enough plates/utensils. She kept forgetting things we asked. Never asked if we needed more drinks. Partial food was delivered and she forgot two orders. She even forgot one of the appetizers We had to ask to talk to the manager and after the third time we that she didn’t showed up at our table we had to go and look for her. At the end she tried to fix things... but it was too late. Food was just ok. Not memorable
    

    P.F. Chang's - McAllenResponded on January 17, 2019We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!
    

    Report
39. OT

    OpenTable Diner

    Atlanta Metro

    2 reviews

    3.0

    2 reviews

    Dined on December 31, 2018

    overall3food4service1ambience2

    Very crowded and noisy, our waiter was short with us and in general provided poor service. The good was good
    

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40. YC

    YolandaC

    1 review

    4.0

    1 review

    Dined on December 21, 2018

    overall4food5service5ambience5

    Great food excellent service. Have never been disappointed
    

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