P.F. Chang's - Marlton

Waitress was horrible. She seemed very overwhelmed and she kept forgetting drinks, didn’t bring out plates for the appetizers, and there wasn’t any chopsticks.
The steam shrimp dumplings where the worst I ever had very mussy, the sushi,...I had better at the corner Chinese restaurant, and the pear Mojito was watered down with a bunch of ice with old mint leaves. This is the reason why I have been to this P.F. Chang since 2016. The service was bad then and I said I would never come back to this location in Marlton.
I also like the way the waitress said that the desert was going to be complementary for my friend’s birthday and it wasn’t I paid full price! Yeah,...nice job P.F. Chang for making this a special occasion.

Had a nice lunch. The Kung Pao Chicken had fresh ingredients, just not as spicy as I like. Restaurant almost empty - don't know if it was the time of day or coronavirus scare

Service is always on point, ambiance is a plus. Great place for a date night.

Fine as usual

Delicious food!! Great service!!

We went here for a birthday. The food was very subpar- lacked flavor and presentation was sad. The service was great and that was honestly the only good thing about this dinner. Would not recommend it. Go to red stone instead!

Not sure where this restaurant gets off charging $3.75 for an unsweetened iced tea and $4.50 for a small cup of wonton soup. Food is always delicious, but no hurry to go back. Also, always a problem with my rewards points when I am dining there.

Our waiter was more than fabulous. I was devastated to find out that they no longer serve the Shrimp Walnut Melon dish. However my fiancé and I ended up having a lovely dinner date here.

Everything was great! What really made the visit though was the server, he was awesome. On point with recommendations, and pace of service. The food was also amazing, always love coming here. Don’t like the new menu look though at all, too smashed together looking.

Food was great, service was great! Definitely need a reservation for a Saturday night. We were glad to have booked in advance because people that just walked in had an hour wait.

May have just had a bad service experience. Poor customer service

Food not the same ..,

Didn't realize they started serving Chang's Spicy Chicken lunch portion as a "bowl". Meaning the chicken was placed on the rice in a bowl. I'm used to both items being separated, which is perfect for me since I don't like my rice wet. So I was a bit taken aback by that presentation. So I wasn't going to eat the rice but my server brought a separate bowl of rice. So thank you.

I have been here before. And I have never had service and food like today. Burned appetizers and sloppy sushi rolls. It was terrible.

Apps took forever and the meat in the rice was really undercooked. Portions are definitely smaller than they used to be.

Food was COLD
Food was GREASY
POOR presentation
Terrible experience on a SPECIAL OCCASION
This RESTURANT didn’t even have COFFEE

MANAGER didn’t even apologize for for this terrible experience ———Oh excuse me —— He offered us Free Tea !!

Save your money and go to restaurant that CARES about the customer!!

It was very good. And fast

We booked an 8:00pm reservation time. Arrived at 7:45pm and were seated at 8:30pm. The waiting area was very crowded and cold being right at the front door. It was definitely a crowded night, several people checked in on reservation times running late. When we were seated, our waiter took our drink order. They were out of the wine I ordered. Then our appetizer order was placed. They were out of the appetizer we ordered. The waiter I guess didn’t want to come tell us so a manager came over to break the news. Waiter was less than pleasant. Very unpersonable. Just not a great visit and I was looking forward to a good night and a good meal. Not sure I would go back.

Marc Hernandez is an excellent and personable server! He does a great job in attending to his patrons😊

We both got very ill. This is the second time getting sick for me as I also got sick after the last time we ate there.

Great food and service

We requested a booth and were seated at the first booth just around the bend from the front door, which was very cold. There was no way to get warm. After that was realized by us, the rest of the booths had filled up and we were pretty much stuck with the one we had. There our waiter was not attentive at all, took a long time to take our food orders, and never once during the entire meal came back to check with us as to how the food was. I ordered soup and it was just about cold - not acceptable but I couldn’t tell him as he was no where to be found. The rest of the meal was OK but not up to the normal standards of Chang’s which we have gotten used to over the years. No, at this point, I would not recommend Chang’s in Marlton to a friend.

table and booth had old rice clumped up in the cracks of the seat. bit of a turn off. wine recommendation was great. food was excellent. server was ok

The made us wait for our table when the table was free and ready for us. They tried to sit us at a table with a ripped up booth.

We haven’t been in a few years. The service was okay—the waiter forgot my drink I ordered from the bar, and didn’t bring it until we were just about done our entrees (we had to remind him about it, otherwise he wouldn’t have brought it to us at all) and the food just wasn’t as good as we remember. It could’ve been the chef, I do know that. But, it was just an average experience for us this go around.

What happened next?
We sat at the bar and here's what happened at P. F. Chang...

What Happened to P. F. Chang?

The waitress wouldnt stop loading glasses while she took our order declaring she "had this" when my husband waited for her to clear her head and pay attention to what we were going to order! And it just kept getting worse!

Very good food and service. Plenty of menu items for vegetarians. Price was lower than I expected.

Had a nice lunch. Food was very good. Server seemed a bit overwhelmed....

Made a reservation. We were a little early they sat us immediately, 4 people 3 menus. we sat at the table for more than 20 minutes without anyone coming to speak to us. We had to go to the host to ask if there was a server. When host got there she explained that she just started her shift and wasn't aware of the table (excuse).

Food is always good. Just an interesting night as it related to service.

Excellent food, friendly staff

I would not recommend this restaurant at this time. I have been at changs on numerous occasions and was pleased with the food. This time around it was not very good. Two of our orders were flat out terrible of which one of them was actually removed from our bill. On the other hand our server Alonzo was excellent. He apologized and was the one who offered to remove the order from our bill.

Service was so slow; hardly came to even check on us. Everything was just to spicy for me, even though I said no spice.

Food was awesome but it’s certainly not the place to go for a quiet conversation. We knew this going in but it was still an issue. The menu has improved significantly since last time I at dinner there. There’s a fantastic new steak and potatoes platter and the Brussels sprouts were absolutely delicious, as was the chicken Pad Thai. We were pretty full but there’s always room in the dessert stomach LOL. We decided to share the chocolate lava cake but were disappointed that it wasn’t warm and didn’t have the gooey chocolate center that one would typically expect from this dessert. Overall, we really enjoyed it though.

I was extremely disappointed in the taste of the food as well as the price. This was my first and last time I will visit the restaurant. I described it to my husband as an upscale McDonald’s. $140 for 2 people is unheard of. Especially a chain restaurant.

Food was very good, background music very loud

Overall the visit was okay. Upon arriving, I checked in and the host let me know there was a 15-20 minute wait, on top of my reservation. I was kind of taken back. I understand having to wait about 5 minutes, but we ended up having to wait about 20. Once we sat, our server was really nice, but extremely busy. We had to wait a decent amount of time for refills and such.

We were a party if 4 and everything was great

I ordered Kong pap chicken which comes with nuts & somehow it came without. I asked server to at least bring them in the side & I finished my dinner & I never got them. Only reason to order that entree is for the nuts. Ordered chicken lettuce wraps & lettuce was brown & slimy.

Food & service was great!

Waiter was inconsistent and slow- which I never get frustrated about, however it wasn't busy enough to receive that slow of service. After about 10 minutes of being seated and looking over the menu, a waiter finally came to our table. I ordered a cup of wonton soup as an appetizer and unfortunately received no wontons. I told the waiter and he said he would bring over some wontons- a couple of minutes later, he came back and said I would be getting "wontons and broth".. a few minutes more and that is exactly what I received. About 5 dumplings (definitely not wontons, the insides were empty) in a cup of broth.. no vegetables or anything. We shrugged it off and thought "oh well". Afterwards, we ordered our entrees and I had informed our waiter that I had a reward for a free crispy honey chicken entree and wanted to redeem it and he said okay. When we received our entrees, there was no chicken, but we waited a little longer. I ordered the salmon, which unfortunately was overcooked and dry, so when I saw our waiter again I reminded him of the honey crispy chicken. He clearly forgot, which was not a problem- things happen. However, we waited about 20 min for our check and when our check came, he charged us for the free chicken. So we then had to wait for him to come back, again.