P.F. Chang's - Lubbock
My boyfriend and I went to P.F. Chang's on a Wednesday night for a date. My first impression of the restaurant was that it was very clean. We did make a reservation and were led to a table promptly. Our waitress was friendly, attentive, and helpful in helping us make decisions about what to order. Our food was hot and cooked very well. The food is very fresh and tasteful. I loved the atmosphere of P.F. Chang's. It was decorated very nicely and the open concept made the space feel big without feeling cold. I would recommend this restaurant to others and I will definately be back again but will only order one dish because they are big delicious servings.
It was Awesome as Usual!!!
I AM A WARRIOR MEMBER XXXX-6168 AND WE HAVE BEEN EATING AT PF CHANG FOR OVER 12 YEARS, THIS IS FIRST TIME WE HAD A VERY BAD EXPERIENCE! CHANG’SPARE RIBS WAS BURNT, INSTEAD OF VEGETARIAN LETTUCE WRAP THEY GAVE US CHICKEN LETTUCE WRAPS. OUR SERVER KAITLYN WAS NOT HOSPITABLE. WHEN WE ASKED TO GO BOX, SHE JUST LEFT THE BOX ON TABLE INSTEAD OF TRANSFERRING THE SIGNATURE LO MEIN CHICKEN, WE HAD TO ASK HER NOR DID KAITLYN BRING US A BAG TO CARRY THE FOOD. WHOLE FAMILY LOVES PF CHANG, WANTED THE MANAGEMENT TO KNOW AND IMPROVE THE EXPERIENCE FOR ALL PATRONS. Dr. GOVINDAN
We celebrated my sister’s birthday. We weren’t seated in the area I requested, but it still turned out great and we weren’t disrupted by other tables. Great food and atmosphere!
Food and service great after we asked to be moved away from a screeching kid. Parents need to sit in a/c car and eat separately if they cant control a screeching kid. WHY should we suffer?
Fried rice was burned. Spicy chicken had the wrong sauce and sent back twice. Waiter was awesome!
Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!
Was AWESOME as Always!!!
Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!
Pot stickers were over cooked. Entrees fine but nothing special.
Thanks for sharing your feedback with us and we are sorry to hear about your disappointment. We will be sure to share your feedback with our team.
Great food, great service, and a nice atmosphere for dinner.
it's a PF Changs, just a solid meal, good service, nothing outstanding you know what to expect, has evolved from it's roots as far as choices.
Wait person offered to have kitchen add more veggies and fried egg to my beef dish because bibimpap Korean....is only on lunch menu! Appreciated that.
Everything was fantastic. The new pot stickers are amazing. The only complaint was the Mongolian Beef was slightly over done.
Great service and wonderful ambiance, wish we had one in midland Odessa area
Great all around place w/ a great vibe!
I make a reservation on my way there, no problem. No wait at all. But because is spring break there is no much people here. The wall next to our booth was very dirty, but overall it was very good. The food good. The price very good.
Great service and great food! We always enjoy or experience at P.F. Chang's, whether it's lunch or dinner we always have great service and and the food comes out quickly and is always fresh and hot.
Generally really enjoy the restaurant but this time the spare ribs appetizer was sub par. The ribs were like warm and the BBQ sauce was cold. Flavor was okay but the temp really brought them down. My beef and broccoli was drowned in sauce. My daughter really enjoyed her crispy honey chicken though. Service was good, not great. Will be back as this isn’t the norm.
The food seemed to be made of quality ingredients, but the shrimp was overcooked and the filet was burned (although we did order it well-done). That said, Pei Wei is a much better value, and PF's is just as loud -- maybe louder -- than Pei Wei. It sounded like a school cafeteria in there. PF's is essentially a Pei Wei that serves a couple different dishes and has a bar, in our opinion.
We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!
We went for Valentines Day and enjoyed the evening.
They were able to accommodate our large group really well and the waitress was awesome and our drinks were refilled instantly! The food and environment really added to the experience! Would book for large events and special occasions again!
We decided to go for my spouses birthday. Service was a little slow but nothing terrible. Do have two complaints one someone needs to learn how to polish glasses and silverware went through 5 wine glasses one even had food at the bottom of it. As for the silverware someone’s lettuce was still stuck but our server corrected the issue should be more careful what you put on the table. Second complaint the food quality is not what we are use to had the surf and turf the beef was tough the seafood had a very overwhelming fishy Flavor as if it was old and frozen, lettuce wraps were rusted out and still served were told that’s the best they look. Again not sure where the food comes from but might want to have a discussion with the provider.
We went for a date night and felt it was a great place to relax and have a great meal. The service was good and food was great. Will go back for sure.
Our Server LAUREN was Awesome!! She recognized us and quoted where we had sat the last time there as she had served us!!
Clean, great food, new manager doing great job, waiter was real good.
This was our first time at this location. We ordered and enjoyed the tempura calamari and vegetables. We also ordered our favorites, cashew chicken and Buddha feast. The cashew chicken was not as good as what we are accustomed to. The sauce had been thickened too much. The Buddha feast was overcooked. The broccoli was mushy and other veggies soft. The bright spot to this was the waitress. She was friendly and attentive. She brought the manager to our table. He had the Buddha feast re-made for us which we appreciated.
It was our anniversary and they treated us like royalty! This is the BEST PF Chang’s restaurant that we have ever been
to. They even brought us a card signed by the staff and a delicious complimentary dessert!
We so enjoyed a family birthday celebration for one of our family members. She was treated royally!! Thank you for a wonderful evening our waiter was attentive and fast!
The fried green bean appetizer was the best! We ordered the honey chicken, beef and broccoli and a tofu veggie meal- all was delicious and artfully served.
Great food. Wait wasn’t long even though they said their Opentable was turned off and didn’t get my reservation.
Always enjoy the best service! And, I’d asked for a quiet booth and got it! The hot tea my husband ordered....oolong was an event. Served in a sachet in a tea pot with a tiny little no handle cup. Fun
The food was great. However the service was very slow. I was with a large group and we were on our lunch hour. There was a long wait for our drink order and then another long wait for the wait staff to take our food order. I understand preparation time for a group of 7 may take longer than usual but we all felt the people taking our order should have been a little more prompt.