P.F. Chang's - Louisville

4.3
162 Reviews
$30 and under
Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 162 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.5
food
4.3
service
4.1
ambience
4.1
value
Noise · Moderate
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OT
OpenTable Diner
Louisville
1 review
Dined on January 1, 2022
Overall5food5service5ambience5

We had a fabulous dinner for my son’s 27th birthday! The food was superb and the service was excellent.

OT
OpenTable Diner
Indiana
1 review
Dined on December 31, 2021
Overall5food5service5ambience5

It was a great experience and delicious food!!

OT
vipOpenTable Diner
Louisville
4 reviews
Dined on December 27, 2021
Overall2food2service2ambience3

The service was super slow and the quality of the food has gone downhill. My crispy honey chicken was McDonald’s quality. Won’t be going back to this location.

LY
vipLocalYocal
Louisville
26 reviews
Dined on December 22, 2021
Overall3food3service2ambience2

The restaurant is too bright now. Every table almost sat under a bright spotlight and it was a bit much. The service from the entrance to the server was barely average even though it was a Wednesday and not that busy. Noise levels seemed higher for the lack of tables sat but there were kids yelling and large gatherings all around us. The appetizer of chicken lettuce wraps was sad looking. The filling had great flavor but the lettuce leaves were the bottom of the head of lettuce, mostly white not green and all were broken so almost impossible to use. The entrées had good flavor but we were missing an item, missing sauce on one of the entree’s and had the smallest amount of rice. Side note: your plates are way too big for the table size. We were constantly moving things around to make it all fit and no one offered to remove some, mostly because our server was MIA most of the time. Not the birthday I had hoped for so it will be awhile before we return to this location.

OT
OpenTable Diner
Louisville
3 reviews
Dined on December 16, 2021
Overall3food3service5ambience2

Restaurant could not locate my reservation

OT
OpenTable Diner
New York Area
1 review
Dined on December 5, 2021
Overall4food5service1ambience5

It was a birthday dinner for our son. Everything was delicious. The service? Absolutely horrible.

j
vipjoni
Louisville
18 reviews
Dined on December 5, 2021
Overall5food5service5ambience5

Getting together with friends for Christmas

JH
JudyH
Louisville
2 reviews
Dined on November 21, 2021
Overall4food4service5ambience3

Dinner was good. Our waitress was great! Food was delicious, as usual. My only complaint was the restaurant always seems to seat us in the booths on the end of the restaurant, next to the windows. I specifically asked for a seat in a warm area. Other than that, everything was great!

P.F. Chang's - Louisville
Responded on December 3, 2021

We appreciate you taking the time to share your experience with us. We'll pass this along to our team. Thanks!

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O
vipOld70
Louisville
13 reviews
Dined on November 21, 2021
Overall5food5service5ambience5

Great, as usual!

OT
vipOpenTable Diner
Louisville
6 reviews
Dined on November 13, 2021
Overall4food4service5ambience3

Great server. Restaurant was dirty.

OT
vipOpenTable Diner
Toronto
2 reviews
Dined on November 7, 2021
Overall3food3service4ambience4

Not as expected. Sweet & Sour Pork didn’t taste as good as other PF Chang’s restaurants.

OT
OpenTable Diner
Los Angeles
1 review
Dined on October 22, 2021
Overall1food2service2ambience1

The floor was gross.. torn up receipt paper, straw wrappers, food that had been stepped on and smashed into the carpet all next to our table and under our booth. Watched multiple employees just step on or over it without even bothering to grab a broom. A beer and a glass of wine took over 20mins.. our food actually came out before we even got our first drinks. Probably won't be returning to this location.

P.F. Chang's - Louisville
Responded on November 5, 2021

Thanks for sharing this feedback with us. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with your email address, so our team can reach out to you?

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PP
PennyP
Louisville
27 reviews
Dined on October 5, 2021
Overall3food3service4ambience4

Service was good, food was ok. We sat outside which was very pleasant.

C
vipCheryl
Chicago
15 reviews
Dined on October 4, 2021
Overall5food5service5ambience5

Bree was terrific and the Chile green beans all day long please. So good! Quiet evening out on the patio was delightful.

OT
OpenTable Diner
Louisville
1 review
Dined on September 18, 2021
Overall2food2service5ambience1

Floor was dirty in the dining room. The fare is standard chain quality. Our waitress was awesome. We won’t go back.

P.F. Chang's - Louisville
Responded on November 5, 2021

Thanks for sharing your feedback with us, and we're sorry to hear about your disappointment. We'll be sure to share your feedback with our team.

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JH
vipJoanneH
Louisville
8 reviews
Dined on September 11, 2021
Overall1food1service1ambience2

This was perhaps the worst service we have ever experienced in a restaurant. My husband ordered beers that were not in stock. Unfortunately our server had no clue. At the 30 minute mark we still did not have drinks. It took 45 minutes for the appetizer we ordered to arrive and it was so so at best. We waited so long for our dinner entrees that we complained to the manager and left before the food arrived. The only positive was the manager comped our appetizer and my glass of wine. We will never eat there again!!

OT
OpenTable Diner
1 review
Dined on September 10, 2021
Overall5food5service5ambience5

It was so nice to get a last minute girls night together and be able to get in quickly! The service was great, our waitress was attentive and very kind. The food was delicious and we over all enjoyed the atmosphere. Definitely planning on coming back soon!

OT
vipOpenTable Diner
Los Angeles
2 reviews
Dined on September 5, 2021
Overall2food4service4ambience2

Short staffed.

OT
OpenTable Diner
Louisville
5 reviews
Dined on August 28, 2021
Overall2food1service3ambience5

I ordered the same appetizer (one was veggie and I could taste fish( you could tell the oil was old…it was faster for food than drink..the spicy food was bland.

FT
FernandoT
San Diego
1 review
Dined on August 23, 2021
Overall3food4service3ambience3

I made a reservation, when we arrived the hostess said all she had was a bar top table in the bar! What is the purpose of making a reservation?

P.F. Chang's - Louisville
Responded on September 2, 2021

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
OT
OpenTable Diner
Louisville
2 reviews
Dined on August 22, 2021
Overall5food5service5ambience5

Amazing service! Amazing food !

w
vipwayne325
Louisville
5 reviews
Dined on July 28, 2021
Overall4food4service4ambience5

It was a great experience with my wife dining there.

L
Laura
Louisville
23 reviews
Dined on July 16, 2021
Overall3food4service3ambience2

Hostess was rude to other customers. We basically had to bus our own table. I get it that restaurants are short staffed but take care of the customers that you do have

P.F. Chang's - Louisville
Responded on September 2, 2021

Thanks for sharing this feedback with us. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

Report
JH
JustinH
Louisville
16 reviews
Dined on July 10, 2021
Overall3food4service2ambience4

We love PF Changs and normally the service is ok. However this time it was worse than just ok. Way too slow on getting stuff to us. Ordered lettuce wraps for appetizer and then waited 7 minutes to get a plate o eat them with. While I'm on the lettuce wraps which were good except that the lettuce that is being used now doesn't make for a good wrap. The last few times we have been there the lettuce has been to small and not capable of holding the filling. Still tasted great just not the same as it used to be. Other than that the food was very good as usual.

C
vipCheryl
Chicago
15 reviews
Dined on July 9, 2021
Overall4food5service5ambience5

Shane was a great server!

OT
vipOpenTable Diner
Louisville
18 reviews
Dined on July 1, 2021
Overall1food1service2ambience3

Sadly, PF Chang’s has really gone downhill since my last dining experience. The food I ordered “Buddha’s Feast” tasted like it was frozen Chinese food that had been microwaved - seriously! The vegetables were mushy. My friends liked the sampler tray they ordered, but agreed that mine was really bad. The bottles of beer we ordered took about 20 minutes to arrive, maybe longer. Our waitress said she had to get the manager involved in order to get our beverages. What? How weird. How hard is it to open a bottle of beer? We didn’t even have fancy drink orders. Lastly, the ladies rest room was a mess - paper towels all over the floor from an overflowing waste bin and dust on everything. Really won’t make any plans to eat here again when there are so many other better dining options in Louisville.

EE
vipEricE
Cincinnati
35 reviews
Dined on June 21, 2021
Overall3food3service3ambience2

Mediocre food. Music was way too loud.

P
vipPc1029
Louisville
437 reviews
Dined on May 22, 2021
Overall4food4service4ambience3

Good food, drinks & service. I had mandarin crunch salad.

AB
AmberB
Louisville
1 review
Dined on May 22, 2021
Overall5food5service5ambience5

It had been years since I’ve been to P.F. Chang’s and forgot how much I liked it! Everything was good from the apps, to the main course, to dessert. Service was top notch too! I definitely won’t wait years again to come back!

P.F. Chang's - Louisville
Responded on May 28, 2021

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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JB
vipJohnB
Indiana
26 reviews
Dined on April 24, 2021
Overall5food5service5ambience5

My girlfriend and I enjoyed a nice dinner here. We have been several times and this location has always provided great food and a pleasant dining experience!!

SM
vipSaraM
Louisville
64 reviews
Dined on April 3, 2021
Overall3food4service3ambience3

Service was slow to remove dirty plates and glasses and the restaurant was slow

OT
OpenTable Diner
Louisville
3 reviews
Dined on April 1, 2021
Overall5food5service3ambience5

Excellent food and delicious drinks! The manager, Elizabeth, was very gracious and chatted with us after our dinner!

BM
BradM
Louisville
2 reviews
Dined on March 13, 2021
Overall5food5service5ambience5

Our server Shane was the best server I've ever had at any restaurant EVER!!! I worked in the industry for a long time and I know good service. Well, this wasn't that...it was SUPERB!!! And, as always, the food was amazing and the atmosphere was perfect.

s
vipszchick
Louisville
60 reviews
Dined on March 6, 2021
Overall1food1service1ambience1

Arrived at 6:47 for 6:45 reservation and told we would need to wait 5-10 minutes. After 45 minutes we left but were more agitated by watching the hostesses playing around. Horrible experience. They need some adult supervision with customer service experience.

KP
vipKP2gobigblue
Louisville
30 reviews
Dined on March 6, 2021
Overall5food5service5ambience4

We all enjoyed our meal and the attentive service.

OT
OpenTable Diner
Louisville
1 review
Dined on February 27, 2021
Overall5food5service5ambience5

We came for my best friend’s birthday and had an AMAZING time!! Everything was excellent. The food was perfect. And our server was so attentive, friendly, and awesome!

FF
FoodFan
Louisville
11 reviews
Dined on February 27, 2021
Overall5food5service5ambience5

Delicious food! Wonderful server!

OT
OpenTable Diner
Louisville
2 reviews
Dined on February 26, 2021
Overall5food5service5ambience5

So first time since early 2000s and Sébastien our server made the experience. I recommend asking for him

LL
LoriLKirk
Louisville
8 reviews
Dined on February 26, 2021
Overall5food5service5ambience4

Food was great service was excellent ! Would definitely go back!

CB
ChiquitaB
Louisville
2 reviews
Dined on November 9, 2020
Overall4food4service4ambience4

Anniversary

FAQs

You can order delivery directly from P.F. Chang's - Louisville using the Order Online button. P.F. Chang's - Louisville also offers takeout which you can order by calling the restaurant at (502) 327-7707.

P.F. Chang's - Louisville is rated 4.3 stars by 162 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.