P.F. Chang's - Louisville

4.5
133 Reviews
$30 and under
Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 133 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.5
service
4.3
ambience
4.2
value
Noise · Moderate
100% of people would recommend it to a friend
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JB
vipJohnB
Indiana
25 reviews
Dined on April 24, 2021
Overall5food5service5ambience5

My girlfriend and I enjoyed a nice dinner here. We have been several times and this location has always provided great food and a pleasant dining experience!!

SM
vipSaraM
Louisville
56 reviews
Dined on April 3, 2021
Overall3food4service3ambience3

Service was slow to remove dirty plates and glasses and the restaurant was slow

OT
OpenTable Diner
Louisville
3 reviews
Dined on April 1, 2021
Overall5food5service3ambience5

Excellent food and delicious drinks! The manager, Elizabeth, was very gracious and chatted with us after our dinner!

BM
BradM
Louisville
1 review
Dined on March 13, 2021
Overall5food5service5ambience5

Our server Shane was the best server I've ever had at any restaurant EVER!!! I worked in the industry for a long time and I know good service. Well, this wasn't that...it was SUPERB!!! And, as always, the food was amazing and the atmosphere was perfect.

Y
vipYummy
Louisville
51 reviews
Dined on March 6, 2021
Overall1food1service1ambience1

Arrived at 6:47 for 6:45 reservation and told we would need to wait 5-10 minutes. After 45 minutes we left but were more agitated by watching the hostesses playing around. Horrible experience. They need some adult supervision with customer service experience.

KP
vipKP2gobigblue
Louisville
29 reviews
Dined on March 6, 2021
Overall5food5service5ambience4

We all enjoyed our meal and the attentive service.

OT
OpenTable Diner
1 review
Dined on February 27, 2021
Overall5food5service5ambience5

We came for my best friend’s birthday and had an AMAZING time!! Everything was excellent. The food was perfect. And our server was so attentive, friendly, and awesome!

FF
vipFoodFan
Louisville
9 reviews
Dined on February 27, 2021
Overall5food5service5ambience5

Delicious food! Wonderful server!

OT
OpenTable Diner
Louisville
1 review
Dined on February 26, 2021
Overall5food5service5ambience5

So first time since early 2000s and Sébastien our server made the experience. I recommend asking for him

LL
LoriLKirk
Louisville
6 reviews
Dined on February 26, 2021
Overall5food5service5ambience4

Food was great service was excellent ! Would definitely go back!

CB
ChiquitaB
Louisville
1 review
Dined on November 9, 2020
Overall4food4service4ambience4

Anniversary

DE
DimitraE
Louisville
1 review
Dined on November 7, 2020
Overall5food5service5ambience5

We love this place. The Mongolian beef is great. The fried dumplings were the perfect start and the banana spring rolls with that ice cream was delicious.

OT
vipOpenTable Diner
Louisville
1 review
Dined on October 16, 2020
Overall4food5service5ambience5

Sadly, they said they got a new system and my reservation (among others) was not there. Had to wait 45 minutes for a table after being told it would only be 10. Not enough space in the waiting area to allow for social distancing for the amount of people who were in the same boat as us.

CR
CindyR
Hawaii
8 reviews
Dined on October 11, 2020
Overall5food5service5ambience5

The Sesame Chicken was perfectly cooked. The vegetables were well seasoned with a nice crunch. The sesame sauce was delicious. My husband had the shrimp with lobster sauce and ate every bite. We both loved the pork egg rolls and agreed they were a meal in itself. Our server was courteous and checked on us often. Great experience. Definitely recommend

OT
vipOpenTable Diner
Louisville
25 reviews
Dined on October 2, 2020
Overall4food4service4ambience4

Was craving this and sat alone to eat some delicious Kung Pao. Always good. Thanks.

LT
LTanya
Louisville
5 reviews
Dined on September 27, 2020
Overall5food4service5ambience5

Always an excellent choice for me and my family. Staff’s extremely courteous and accommodating!

OT
OpenTable Diner
Western KY
1 review
Dined on August 8, 2020
Overall4food4service5ambience5

Everything was amazing except the honey chicken it had no flavor at all

OT
OpenTable Diner
Louisville
8 reviews
Dined on August 6, 2020
Overall5food5service5ambience5

Good service and very accommodating to our special requests.

N
Nicole
1 review
Dined on July 30, 2020
Overall5food4service5ambience4

Friendly service and the food was great! Great atmosphere for a intimate dinner.

OT
OpenTable Diner
Louisville
8 reviews
Dined on July 27, 2020
Overall4food4service5ambience5

We were there for drinks and appetizers. Service was great and food good. However I ordered a Manhattan drink and received an Old Fashion.

5
vip52ski
Louisville
55 reviews
Dined on July 16, 2020
Overall4food5service5ambience3

I had the miso salmon and instead of rice (keto no no) I substituted steamed broccoli and got a side of miso. It was delicious!

DT
vipDinner4Two
Louisville
7 reviews
Dined on July 15, 2020
Overall2food4service5ambience1

The new “piped” in corporate music selection is loud and disturbing. Yes I understand it is your version of private dining but it ruined the dinner and conversation even at our table, regardless of the social distancing.

Also the check in staff is encipherment and frequently rly doesn’t show any care or concern. This is also the norm for the front greet staff.

KT
vipKimT
E. Tennessee
1 review
Dined on July 4, 2020
Overall4food5service5ambience5

The only problem we had is that our reservation was for 9 pm. The site we checked said the restaurant closed at 10 pm. When we arrived we were told they were closing at 9 pm which was in 3 minutes. They told us it was fine to stay but we felt uncomfortable the entire time. Our waitress was great though.

A
Abby
1 review
Dined on June 17, 2020
Overall5food4service5ambience5

The staff was very friendly and helpful by giving recommendations and answering our questions. The food was good but next time I would order something different. Overall good experience.

DS
vipDennisS
Louisville
21 reviews
Dined on June 10, 2020
Overall5food5service5ambience5

Another great meal. Brandon did a great job.

j
vipjoni
Louisville
14 reviews
Dined on March 5, 2020
Overall5food5service5ambience4

It was good waitress was good

P.F. Chang's - Louisville
Responded on March 8, 2020

Thank you for sharing! We'll be sure to share this with our team! We hope to see you again soon!

Report
M
Mrspink
Louisville
6 reviews
Dined on February 20, 2020
Overall3food1service4ambience1

Food was burned!!!! There were 4 of us and we were charged $12.00 for RICE. I’m embarrassed that I took My family there. Will not return. Ugh

OT
vipOpenTable Diner
Nashville
23 reviews
Dined on February 16, 2020
Overall4food3service4ambience4

We came here for anniversary. Normally the Mongolian beef is amazing, for some reason it was not right this time. Server was great

P.F. Chang's - Louisville
Responded on March 8, 2020

Sorry to see your experience wasn’t what we had hoped it would be! If you would like to discuss your feedback with us further, please reach out to us at 480-888-3100.  Thank you!

Report
KR
KennethRay
Louisville
5 reviews
Dined on February 15, 2020
Overall5food5service5ambience4

Our reserved table was at a desirable location in the restaurant. Our waiter was very attentive. The food was very good, hot and a great taste.

DC
DavidC
Louisville
1 review
Dined on February 14, 2020
Overall2food4service1ambience2

Our experience was horrible. Arrived for our 630 reservation. Was told they didn’t have us in their system. Had to show them my OpenTable app to confirm my reservation. Firetrucks arrived on scene due to kitchen exhaust fan failure. Whole restaurant was full of smoke and to help the situation. They opened all the doors to pull the smoke out with freezing temperature. Was so cold none of us removed our coats. They had a new waiter absolutely horrible .I asked five times for a glass of water . I finally got up and asked the manager to get one for me. Received my bill only to have it messed up and had three other tables on it. Had to get a manager to straighten that out.

a
alanu
Louisville
2 reviews
Dined on February 12, 2020
Overall2food2service3ambience3

New menu, when asked server about two dishes he said the honey chicken/shrimp was now the dish with the melon. asked about the two rib dishes that had been on the previous many that and if the one there was the northern style said didn't know.
Ordered the bowl of Wonton soup for six (for my 2 of us. ) Well the bowl had only 6 in the bowl, fine for two but not six.
Wife's Ginger Chicken didn't taste of ginger. staff went and got some.
Was wife's birthday (was on reservation). A happy birthday would of been nice.

Have eaten there 6-8 times in last year, will try one more time because the previous visit was good. Have
recommend in the past, now I will have to see what's it is like on another visit down the road

FB
vipFreddieB14
Louisville
11 reviews
Dined on February 12, 2020
Overall5food5service5ambience5

Everything was very good

OT
OpenTable Diner
Las Vegas
1 review
Dined on February 8, 2020
Overall5food5service5ambience3

Great food. Love the lettuce wraps. Great cocktails.

OT
OpenTable Diner
Louisville
3 reviews
Dined on January 31, 2020
Overall5food5service5ambience5

Amazing. You will not be disappointed. Derek made our experience one of a kind. Treat yourself and go here for a great time.

BT
vipBrianT
Louisville
34 reviews
Dined on January 25, 2020
Overall1food1service1ambience1

The restaurant was really busy but despite having a reservation we had to wait 35 minutes to be seated.
Service was slow and the appetizer we ordered never arrived. The main course was cold when it was delivered to the table and was ultimately replaced but lacked flavor.
Very disappointing.

MB
MitchB
Louisville
7 reviews
Dined on January 25, 2020
Overall5food5service5ambience5

Slight mixup with reservations but they did great job taking care of us. Food to table seemed a bit slower than normal but it came out hot and fresh! GREAT SERVICE

OT
vipOpenTable Diner
Louisville
4 reviews
Dined on January 18, 2020
Overall4food4service5ambience5

Very irritating that pf changs didnt have our reservation from open table. They told us their systems don't sync.

P.F. Chang's - Louisville
Responded on January 20, 2020

We are sorry to hear about your experience. We will share it with our team. If you would like to discuss your feedback with us further, please reach out to us at 480-888-3100.  Thank you!

Report
OT
OpenTable Diner
1 review
Dined on January 18, 2020
Overall5food4service4ambience3

Good food.
Americanized Chinese food.

OT
OpenTable Diner
Louisville
2 reviews
Dined on January 18, 2020
Overall4food3service5ambience4

Douglas was AWESOME!! He was a super great waiter. Very personable & efficient. He made the overall experience more enjoyable even after waiting 25 minutes with a reservation. The apps were delicious, but the entrees weren’t the best this time.

c
criagb
Boise
3 reviews
Dined on January 15, 2020
Overall3food3service2ambience4

Overpriced Chinese food. They try to fancy it up but it’s not worth the trip.

P.F. Chang's - Louisville
Responded on January 20, 2020

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

Report

FAQs

You can order delivery directly from P.F. Chang's - Louisville using the Order Online button. P.F. Chang's - Louisville also offers takeout which you can order by calling the restaurant at (502) 327-7707.

P.F. Chang's - Louisville is rated 4.5 stars by 133 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.