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P.F. Chang's - Louisville

4.1
4.1
183 Reviews
$30 and under
Dim Sum

P.F. Chang's is an Asian & Chinese food restaurant with diverse, culturally inspired recipes. Our menu offers a variety of pan-Asian and Chinese food dishes like hand-rolled sushi and traditional Chinese dim sum. Signature dishes include Chicken Lettuce Wraps, Chicken Pad Thai, Signature Lo Mein, Fried Rice, Mongolian Beef, Chang's Spicy Chicken and Pork and Shrimp Dumplings. Our sushi menu is carefully crafted featuring classic items like our Dynamite Roll and Kung Pao Dragon Roll. Many gluten-free and vegetarian menu items are available. Make a reservation online to dine in for lunch or dinner, or order online for delivery and takeout. Catering options available.

Make a reservation

2 people

May 2022
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7:00 PM


Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Dim Sum, Chinese, Asian

  • Hours of operation

    Sunday - Thursday: 11:00am - 10:00pm, Friday & Saturday: 11:00am - 11:00pm

  • Phone number

    (502) 327-7707

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Catering

    Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.

  • Private party facilities

    Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.

  • Private party contact

    Manager: (502) 327-7707

  • Neighborhood

    Downtown Louisville

  • Parking details

    Public Lot

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

Menu

View menu on restaurant's website

What 183 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1
4.1 based on recent ratings
  • 4.3Food
  • 4.1Service
  • 4Ambience
  • 4Value

NoiseModerate

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  1. OT

    OpenTable Diner

    Louisville

    5 reviews

    1.0

    5 reviews

    Dined 3 days ago

    overall1food1service1ambience1

    We went for my daughters 19th birthday. We had never been. Guess we never will. They had a sign hung on the door that they were closed due to understaffing. However, they were letting certain parties in. I told the gentleman up front we had reservations and he even asked me the last name. His response to my last name was we are still closed. Extremely disappointed! We drove 35 minutes for this dinner. We then had to find other accommodations elsewhere. Waste of time, gas, and we had to deal with a hangry, disappointed birthday girl :(

  2. OT

    OpenTable Diner

    Louisville

    8 reviews

    5.0

    8 reviews

    Dined on April 17, 2022

    overall5food5service5ambience5

    The food and service were both great as usual. The one thing I will say is it was extremely cold in the restaurant which made it a little difficult to fully enjoy the experience.

  3. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 17, 2022

    overall5food5service5ambience4

    Good service. Good good. A little loud aw we’re in middle of many full tables.

  4. OT

    OpenTable Diner

    Nashville

    1 review

    vip
    1.0

    1 review

    Dined on April 16, 2022

    overall1food1service1ambience1

    Awful- it was filthy and we left upon being seated. Didn’t stay for dinner. We were handed 2 menus for a 6 person reservation after we had to ask for them and they had sticky substances and crumbs stuck to each of them. The overall restaurant was extremely dirty.

  5. FT

    FernandoT

    San Diego

    1 review

    1.0

    1 review

    Dined on April 3, 2022

    overall1food4service1ambience3

    The hostess made us wait 30 minutes while she sat people that did not have reservations. When I spoke to the Manager she told me that they turn open table off at 5:00PM and don’t allow reservation on open table after that time. What good is open table if the restaurants shut it off??

  6. AB

    AngelaB

    Louisville

    20 reviews

    vip
    2.0

    20 reviews

    Dined on April 3, 2022

    overall2food2service1ambience1

    Our waitress was so unacceptable, unready, At had no knowledge of the menu. she did NOT know how to write things down, she took a glass of water that was for another person at the table and gave it to someone else at the table that had just sat down. My guess were appalled awful experience ever

  7. LD

    LawrenceD

    Louisville

    12 reviews

    vip
    4.0

    12 reviews

    Dined on April 2, 2022

    overall4food5service3ambience4

    Food was very good but service was only okay. I’m sure we had a new server

  8. OT

    OpenTable Diner

    Indiana

    24 reviews

    vip
    4.0

    24 reviews

    Dined on April 1, 2022

    overall4food5service3ambience4

    Good overall experience, however, our waiter didn’t seem like he was educated on the menu. We asked him several questions and was met with “I don’t really know what that’s made of or how it’s made.” We also expressed that we wanted paper menus, and he was like ok I’ll give you more time to look it up (on your phone). We definitely would’ve appreciated some menu recommendations, and just basic knowledge of the menu.

  9. OT

    OpenTable Diner

    Las Vegas

    2 reviews

    5.0

    2 reviews

    Dined on March 31, 2022

    overall5food5service5ambience5

    Great service. Great food. Highly recommend.

  10. OT

    OpenTable Diner

    Louisville

    1 review

    vip
    1.0

    1 review

    Dined on March 27, 2022

    overall1food1service1ambience1

    Worst experience ever. The floors, tables and plates were all dirty. Nothing cleaned. It took almost 15 mins to be greeted. Our apps came out before our bar drinks ever did. Dinner entree didn’t come til 45 mins later and not even all of the dinner entrees were ready. We didn’t eat, we asked the manager to comp our food so we could leave. We felt very disgusted as we left

  11. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on March 26, 2022

    overall4food5service4ambience3

    We waited a half an hour PAST our reservation to be seated. I don’t think they accounted for their reserved parties. Not sure if it’s worth using the app if the restaurant isn’t going to have reserved seating.

  12. MD

    MicheleD

    Louisville

    1 review

    3.0

    1 review

    Dined on March 26, 2022

    overall3food5service3ambience4

    Made an appt with Open Table. Arrived 5 mins early. Still had to wait 25 mins to be seated!! Receptionist was very rude and inconsiderate when asked why the delay. Once seated, we were treated better. Waiter was very honest up front, that his service would be slow. I like him being honest, but not the dishonesty we got from the receptionist! Food was good.

  13. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on March 26, 2022

    overall3food4service4ambience3

    Despite our reservation being at 6:00p and confirmed on OpenTable at 6:00p, PF Chang's had changed it to 630p and made us wait until 640p before we were seated. We did not know the reservation was changed until we arrived.

  14. JP

    JohnP

    Louisville

    3 reviews

    3.0

    3 reviews

    Dined on March 26, 2022

    overall3food3service2ambience3

    This was a disappointing experience. We had reservations and were promptly seated. However no one came over to greet us in 5 minutes, 10 minutes finally 15 minutes, after complaining to the maitre d', a manager come over and apologize. One of my party's members found a paper fortune in her rice! Fortunately she isn't one that is a "germphobe." The rest of the food was good. Our server was excellent and gracious after the mixup. We were told that we had been seated in "the party area." So the server was already overwhelmed with the huge party at their tables. I'll still consider coming back.

  15. C

    Cheryl

    Chicago

    19 reviews

    vip
    5.0

    19 reviews

    Dined on March 20, 2022

    overall5food5service5ambience5

    Quiet spot and COVID friendly. Delicious food and drinks. The best - time with family.

  16. SM

    SaraM

    Louisville

    69 reviews

    vip
    4.0

    69 reviews

    Dined on March 19, 2022

    overall4food4service4ambience4

    All was good; was disappointed that there wasn’t a wine chiller to keep our bottle of wine chilled.

  17. BP

    BradP

    Louisville

    7 reviews

    vip
    4.0

    7 reviews

    Dined on March 18, 2022

    overall4food4service3ambience3

    Solid experience.

  18. OT

    OpenTable Diner

    Louisville

    8 reviews

    5.0

    8 reviews

    Dined on March 3, 2022

    overall5food5service5ambience5

    Lovely place and great vibe

    P.F. Chang's - LouisvilleResponded on March 10, 2022

    Thanks for sharing this! We hope to see you soon!

  19. CE

    ChristyE

    Louisville

    6 reviews

    5.0

    6 reviews

    Dined on February 25, 2022

    overall5food5service4ambience3

    Our food was the best we’ve ever had there. Service was a little slow, probably due to not enough help. Overall our experience was great!

    P.F. Chang's - LouisvilleResponded on March 10, 2022

    Thanks! We’ll share this with our team! Hope to see you soon!

  20. j

    jka3

    Louisville

    8 reviews

    4.0

    8 reviews

    Dined on February 17, 2022

    overall4food4service4ambience4

    Background music a bit loud but had an enjoyable evening.

    P.F. Chang's - LouisvilleResponded on March 10, 2022

    Thanks for your note. We will be sure to share this with our team.

  21. EE

    EricE

    Louisville

    12 reviews

    vip
    5.0

    12 reviews

    Dined on January 28, 2022

    overall5food5service5ambience5

    Food was better than I remember ( it had been about 2 years since we dined here ) and service was good. This is probably the best experience I have had in a chain restaurant. I definitely recommend.

  22. OT

    OpenTable Diner

    Louisville

    1 review

    5.0

    1 review

    Dined on January 1, 2022

    overall5food5service5ambience5

    We had a fabulous dinner for my son’s 27th birthday! The food was superb and the service was excellent.

  23. OT

    OpenTable Diner

    Indiana

    1 review

    5.0

    1 review

    Dined on December 31, 2021

    overall5food5service5ambience5

    It was a great experience and delicious food!!

  24. OT

    OpenTable Diner

    Louisville

    7 reviews

    vip
    2.0

    7 reviews

    Dined on December 27, 2021

    overall2food2service2ambience3

    The service was super slow and the quality of the food has gone downhill. My crispy honey chicken was McDonald’s quality. Won’t be going back to this location.

  25. LY

    LocalYocal

    Louisville

    28 reviews

    vip
    3.0

    28 reviews

    Dined on December 22, 2021

    overall3food3service2ambience2

    The restaurant is too bright now. Every table almost sat under a bright spotlight and it was a bit much. The service from the entrance to the server was barely average even though it was a Wednesday and not that busy. Noise levels seemed higher for the lack of tables sat but there were kids yelling and large gatherings all around us. The appetizer of chicken lettuce wraps was sad looking. The filling had great flavor but the lettuce leaves were the bottom of the head of lettuce, mostly white not green and all were broken so almost impossible to use. The entrées had good flavor but we were missing an item, missing sauce on one of the entree’s and had the smallest amount of rice. Side note: your plates are way too big for the table size. We were constantly moving things around to make it all fit and no one offered to remove some, mostly because our server was MIA most of the time. Not the birthday I had hoped for so it will be awhile before we return to this location.

  26. DK

    DebbieK

    Louisville

    3 reviews

    3.0

    3 reviews

    Dined on December 16, 2021

    overall3food3service5ambience2

    Restaurant could not locate my reservation

  27. OT

    OpenTable Diner

    New York Area

    1 review

    4.0

    1 review

    Dined on December 5, 2021

    overall4food5service1ambience5

    It was a birthday dinner for our son. Everything was delicious. The service? Absolutely horrible.

  28. j

    joni

    Louisville

    20 reviews

    vip
    5.0

    20 reviews

    Dined on December 5, 2021

    overall5food5service5ambience5

    Getting together with friends for Christmas

  29. JH

    JudyH

    Louisville

    2 reviews

    4.0

    2 reviews

    Dined on November 21, 2021

    overall4food4service5ambience3

    Dinner was good. Our waitress was great! Food was delicious, as usual. My only complaint was the restaurant always seems to seat us in the booths on the end of the restaurant, next to the windows. I specifically asked for a seat in a warm area. Other than that, everything was great!

    P.F. Chang's - LouisvilleResponded on December 3, 2021

    We appreciate you taking the time to share your experience with us. We'll pass this along to our team. Thanks!

  30. O

    Old70

    Louisville

    13 reviews

    vip
    5.0

    13 reviews

    Dined on November 21, 2021

    overall5food5service5ambience5

    Great, as usual!

  31. OT

    OpenTable Diner

    Louisville

    6 reviews

    vip
    4.0

    6 reviews

    Dined on November 13, 2021

    overall4food4service5ambience3

    Great server. Restaurant was dirty.

  32. P

    Philip

    Toronto

    3 reviews

    vip
    3.0

    3 reviews

    Dined on November 7, 2021

    overall3food3service4ambience4

    Not as expected. Sweet & Sour Pork didn’t taste as good as other PF Chang’s restaurants.

  33. OT

    OpenTable Diner

    Los Angeles

    1 review

    1.0

    1 review

    Dined on October 22, 2021

    overall1food2service2ambience1

    The floor was gross.. torn up receipt paper, straw wrappers, food that had been stepped on and smashed into the carpet all next to our table and under our booth. Watched multiple employees just step on or over it without even bothering to grab a broom. A beer and a glass of wine took over 20mins.. our food actually came out before we even got our first drinks. Probably won't be returning to this location.

    P.F. Chang's - LouisvilleResponded on November 5, 2021

    Thanks for sharing this feedback with us. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with your email address, so our team can reach out to you?

  34. PP

    PennyP

    Louisville

    28 reviews

    3.0

    28 reviews

    Dined on October 5, 2021

    overall3food3service4ambience4

    Service was good, food was ok. We sat outside which was very pleasant.

  35. C

    Cheryl

    Chicago

    19 reviews

    vip
    5.0

    19 reviews

    Dined on October 4, 2021

    overall5food5service5ambience5

    Bree was terrific and the Chile green beans all day long please. So good! Quiet evening out on the patio was delightful.

  36. OT

    OpenTable Diner

    Louisville

    1 review

    2.0

    1 review

    Dined on September 18, 2021

    overall2food2service5ambience1

    Floor was dirty in the dining room. The fare is standard chain quality. Our waitress was awesome. We won’t go back.

    P.F. Chang's - LouisvilleResponded on November 5, 2021

    Thanks for sharing your feedback with us, and we're sorry to hear about your disappointment. We'll be sure to share your feedback with our team.

  37. JH

    JoanneH

    Louisville

    8 reviews

    vip
    1.0

    8 reviews

    Dined on September 11, 2021

    overall1food1service1ambience2

    This was perhaps the worst service we have ever experienced in a restaurant. My husband ordered beers that were not in stock. Unfortunately our server had no clue. At the 30 minute mark we still did not have drinks. It took 45 minutes for the appetizer we ordered to arrive and it was so so at best. We waited so long for our dinner entrees that we complained to the manager and left before the food arrived. The only positive was the manager comped our appetizer and my glass of wine. We will never eat there again!!

  38. OT

    OpenTable Diner

    Louisville

    2 reviews

    5.0

    2 reviews

    Dined on September 10, 2021

    overall5food5service5ambience5

    It was so nice to get a last minute girls night together and be able to get in quickly! The service was great, our waitress was attentive and very kind. The food was delicious and we over all enjoyed the atmosphere. Definitely planning on coming back soon!

  39. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    vip
    2.0

    2 reviews

    Dined on September 5, 2021

    overall2food4service4ambience2

    Short staffed.

  40. OT

    OpenTable Diner

    Louisville

    8 reviews

    2.0

    8 reviews

    Dined on August 28, 2021

    overall2food1service3ambience5

    I ordered the same appetizer (one was veggie and I could taste fish( you could tell the oil was old…it was faster for food than drink..the spicy food was bland.

FAQs

You can order delivery directly from P.F. Chang's - Louisville using the Order Online button. P.F. Chang's - Louisville also offers takeout which you can order by calling the restaurant at (502) 327-7707.

P.F. Chang's - Louisville is rated 4.1 stars by 183 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

May 2022
Sun
Mon
Tue
Wed
Thu
Fri
Sat
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
7:00 PM


Google Map for P.F. Chang's - Louisville

9120 Shelbyville Rd. Louisville, KY 40222

Additional information

  • Neighborhood

    Downtown Louisville

  • Hours of operation

    Sunday - Thursday: 11:00am - 10:00pm, Friday & Saturday: 11:00am - 11:00pm

  • Cuisines

    Dim Sum, Chinese, Asian

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Public Lot

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

  • Phone number

    (502) 327-7707

  • Catering

    Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.

  • Private party facilities

    Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.

  • Private party contact

    Manager: (502) 327-7707

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