P.F. Chang's - Lombard

4.4
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188 Reviews
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$30 and under
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Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 188 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.4
service
4.3
ambience
4.3
value
Noise · Moderate
91% of people would recommend it to a friend
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OT
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

We arrived about 5 minutes late for our reservation, but were seated as soon as we walked in. Our waiter Matthew was great! Our food came out of the kitchen quickly, thought it was more expensive than what it was worth. Overall, it was a good experience.

P.F. Chang's - Lombard
Responded 2 hours ago

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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OT
Louisville
1 review
Dined on October 14, 2019
Overall 1food 4service 1ambience 3

It took forever for our server to come to our table and to get our drinks from the bar. Our appetizer came about 5min after we got our food and we were there for over an hour before our food finally came.

SC
Chicago
12 reviews
Dined on October 13, 2019
Overall 5food 5service 5ambience 5

We love P.F. Chang’s food! So this time wasn’t the exception . Our server was extremely nice!! I wish I remember his name!! Food was delicious and drinks too! We recommend highly !!!

P.F. Chang's - Lombard
Responded 2 hours ago

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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OT
Chicago
2 reviews
Dined on October 6, 2019
Overall 5food 4service 4ambience 5

Food was good! Mai Tai's were very tasty.

P.F. Chang's - Lombard
Responded 4 days ago

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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OT
Chicago
1 review
Dined on October 6, 2019
Overall 3food 3service 3ambience 3

Good food but we are celebrating my son’s birthday and they didn’t do anything special for him even though they knew it was his birthday, the bill was very hefty as well

OT
Chicago
5 reviews
Dined on October 3, 2019
Overall 5food 5service 5ambience 5

They were not that busy yet and the hostess was not friendly. We did have a reservation. But the waitress was excellent and the food came out quickly and was delicious.

C
Chicago
38 reviews
Dined on October 2, 2019
Overall 4food 4service 4ambience 4

The food and service were both very good. No problem with our reservation. Would recommend for small group get-together.

T
Chicago
36 reviews
Dined on September 30, 2019
Overall 5food 5service 5ambience 5

Great service, great food and great prices

OT
Chicago
32 reviews
Dined on September 25, 2019
Overall 5food 5service 5ambience 5

Great service - thank you Frank!

C
Chicago
39 reviews
Dined on September 21, 2019
Overall 4food 4service 4ambience 4

Overall, food was tasty. We mentioned ahead of time regarding need for gluten free and vegan. The menu seemed to have plenty to choose from, however, it turned out that it was not possible mainly due to risk of cross contamination from the cookware used to prepare the food. This was a great disappointment as the guest of honor had only 1 item to choose from according to our server/chef.

P.F. Chang's - Lombard
Responded on September 27, 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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OT
Chicago
5 reviews
Dined on September 20, 2019
Overall 4food 3service 3ambience 3

Ordered soup, didn't get it. Fried rice was incredibly dry.

OT
Chicago
1 review
Dined on September 20, 2019
Overall 1food 1service 1ambience 3

Seriously disappointed in the service and food. Our server was horrible.... actually he was basically non existent. He took our order and gave us our bill and nothing else.... no refills, no “how’s your meal” nada zip zilch

And when it came to the food, oi vey!! Was looking forward to dinner.... BUT food was basic...... edamame was bland, orange peel shrimp was dripping with a thick sugary sauce..... only thing that was good was the dumplings.....

This was a waste of money..... waste of time..... won’t be back

P.F. Chang's - Lombard
Responded on September 27, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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L
Chicago
3 reviews
Dined on September 18, 2019
Overall 4food 4service 4ambience 4

Food was good. Service and wine were good.

P.F. Chang's - Lombard
Responded on September 20, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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CC
Chicago
68 reviews
Dined on September 16, 2019
Overall 5food 5service 5ambience 5

Our food and service was great! We were there during "Happy Hour" so we lucked out on pricing. We had several glasses of wine at $6 each!!! We decided just to share some appetizers instead of getting big dishes and this worked out great. We had the lettuce wraps, BBQ ribs and egg rolls, all delicious and tasty.
The only issue was that the hostess desk did not check me in correctly so Open Table contacted me that I had missed my reservation. I did let them know that I attended the reservation and then received my points.

P.F. Chang's - Lombard
Responded on September 20, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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ND
Chicago
2 reviews
Dined on September 15, 2019
Overall 4food 3service 4ambience 4

Mediocre, overpriced food. We had two appetizers and four entrees. The only one I’d order again was the Chicken Lettuce Wraps.

P.F. Chang's - Lombard
Responded on September 17, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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HD
Chicago
13 reviews
Dined on September 14, 2019
Overall 3food 3service 4ambience 4

The Mongolian Beef was as good as I remember it, going back 15 to 20 years. The Spring Roll appetizer was OK. Honey Shrimp was good. My biggest complaint was the rice which had the consistency of a par-boiled product; I don't care for that at all and it didn't seem like it used to be that way. Red Rice ale with the meal was very good.
Our server was extremely bouncy and outgoing .. not a problem, she was into her job. The Saturday night dinner crowd was small, a reflection of more competition and possibly, a decline in the quality of the food served. P.F. Changs is no longer on our short list of preferred dining spots.

P.F. Chang's - Lombard
Responded on September 17, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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OT
Chicago
32 reviews
Dined on September 13, 2019
Overall 5food 5service 5ambience 4

Always a pleasure at this location. Tried the Avocado Spring Rolls - delicious! Sauce served with this appetizer was outstanding. Matt is always on top of it - knows the menu and makes great recommendations.

P.F. Chang's - Lombard
Responded on September 17, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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t
Chicago
5 reviews
Dined on September 9, 2019
Overall 5food 5service 5ambience 5

Your pleasant staff and quality food are just a couple reasons why I go to PF Changs so often

P.F. Chang's - Lombard
Responded on September 17, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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OT
Chicago
1 review
Dined on September 8, 2019
Overall 5food 5service 5ambience 5

Not only was the food delicious and the service great but I had lost a bracelet which they found during the cleaning that evening. I was able to pick it up the next day appreciate their extra time with my lost jewelry.

P.F. Chang's - Lombard
Responded on September 17, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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m
Miami
1 review
Dined on September 6, 2019
Overall 5food 5service 3ambience 5

Everything was great except for the service

P.F. Chang's - Lombard
Responded on September 17, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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L
Chicago
100 reviews
Dined on September 4, 2019
Overall 3food 3service 5ambience 4

Had the tempura green beans and Korean bibimbap. Both were just ok. Lacked flavor. Service was good

P.F. Chang's - Lombard
Responded on September 17, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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TK
Chicago
1 review
Dined on August 31, 2019
Overall 5food 5service 5ambience 5

Very good service, good food. Would recommend as a nice place to go with anyone.

A
Chicago
41 reviews
Dined on August 31, 2019
Overall 4food 5service 4ambience 4

Gluten free options were excellent. Good size portions.

RT
Chicago
4 reviews
Dined on August 31, 2019
Overall 5food 4service 5ambience 5

Mongolian beef, sesame chicken and long life noodle and prawns were exquisite. White rice and brown rice ordered was ok. Other than that, excellent experience.

OT
1 review
Dined on August 24, 2019
Overall 4food 5service 5ambience 5

Was a good meal,

MM
Chicago
3 reviews
Dined on August 23, 2019
Overall 5food 5service 5ambience 5

The food was fantastic today. It came out extremely hot, well flavored and honestly the best we’ve had.

P.F. Chang's - Lombard
Responded on September 27, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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BC
Chicago
1 review
Dined on August 22, 2019
Overall 5food 5service 5ambience 5

Ashley and Liz are the best!! Always love dining here. Good food and great service. Also, Darka and Rachel up front get props too!

P.F. Chang's - Lombard
Responded on August 29, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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CF
Chicago
43 reviews
Dined on August 19, 2019
Overall 5food 5service 5ambience 5

The food here is always great. Our server was fantastic....

P.F. Chang's - Lombard
Responded on August 29, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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OT
Chicago
32 reviews
Dined on August 19, 2019
Overall 5food 5service 5ambience 5

The food is always good here and Liz was a wonderful server - great night! Looking forward to our next visit.

P.F. Chang's - Lombard
Responded on August 29, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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PM
Chicago
26 reviews
Dined on August 16, 2019
Overall 5food 5service 5ambience 5

Great place for family to celebrate before two kids went back to college. Food was good service was great. Very knowledgeable and courteous server.

P.F. Chang's - Lombard
Responded on August 29, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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OT
Nashville
4 reviews
Dined on August 11, 2019
Overall 4food 4service 5ambience 4

My husband and I went to dinner to end our summer - im a teacher and I go back tomorrow... anyway we were promptly shown to our table. Our server was knowledgeable about the menu and also made a great drink recommendation. Our food was good and it came very quickly. Very good experience! We will definitely be back.

C
Chicago
20 reviews
Dined on August 7, 2019
Overall 5food 5service 5ambience 5

Happy Hour deals are amazing

LB
Chicago
1 review
Dined on August 3, 2019
Overall 4food 5service 5ambience 4

This used to be a unique place with really good food. Not as unique and the quality of the food has slid since I was last here 5 or so years ago. The appetizer dish on my table was well worn and looked dirty, when I asked for another it actually has the remains of food on it like it wasn't washed properly. Maybe time to do some maintenan one the dishwasher?

For the money I'll probably go somewhere else next time.

P.F. Chang's - Lombard
Responded on August 7, 2019

Thanks for sharing this. We're sorry to see that your visit was not a good one! We'll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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D
Chicago
5 reviews
Dined on July 28, 2019
Overall 4food 5service 3ambience 3

Always great food! Our server was polite, funny and engaging. The only problem we had was they didn't credit us with Open Table with showing up. The woman at the hostess station didn't seem too "with it" when checking us in. Other than that it was great!

P.F. Chang's - Lombard
Responded on July 31, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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OT
Chicago
5 reviews
Dined on July 27, 2019
Overall 5food 5service 5ambience 5

Great service great food Highly recommend it

P.F. Chang's - Lombard
Responded on July 31, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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j
Chicago
23 reviews
Dined on July 27, 2019
Overall 2food 3service 2ambience 2

Ice cold air poured on us as we waited for our cocktails(which took forever because(as the server said) the bartender had made a mistake. Table was sticky and needed a good cleaning.

Waitress said that the table was the worst in the place because of the AC. Why seat people there, there were many empty tables.
Not a pleasant time, food was virtually instant cold.

P.F. Chang's - Lombard
Responded on July 31, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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t
Chicago
6 reviews
Dined on July 24, 2019
Overall 5food 5service 4ambience 5

The food is delicious, the portions are perfect size, and the ambiance can't be beat.

P.F. Chang's - Lombard
Responded on July 31, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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OT
Chicago
25 reviews
Dined on July 21, 2019
Overall 3food 4service 2ambience 5

Our appetizers came out very fast which was nice but then our dinner came out immediately after that. Time was not paced in between and we totally felt rushed

P.F. Chang's - Lombard
Responded on July 31, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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M
Chicago
2 reviews
Dined on July 13, 2019
Overall 5food 4service 4ambience 5

We had a part of 6 and celebrated two birthdays. The service was great and the food was a winner with everyone. We were seated at s large very private table. We were able to enjoy food and conversation for almost three hours. No one rushed us. Desserts were delicious. Our group had the blueberry cheese cake, butterscotch dessert and the lava cake. My only complaint was that the schzwan beef was a little crispy. Great fun and food. Excellent value.

u
Chicago
37 reviews
Dined on July 12, 2019
Overall 1food 2service 4ambience 1

The food was not only cold was greasy. Sent one order of eggrolls back because it was ice cold. Crispy green beans had grease at the bottom of the dish and was Lukewarm when served. Our server was very good unfortunately he did not work in the kitchen.