P.F. Chang's - Lansing

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1. OT

   OpenTable Diner

   Grand Rapids

   9 reviews

   vip
   3.0

   9 reviews

   Dined on January 19, 2023

   overall3food3service2ambience3

   The restaurant wasn’t very busy and the server didn’t really pay very much attention to us.

   Report
2. DB

   DennisB

   1 review

   1.0

   1 review

   Dined on December 31, 2022

   overall1food3service1ambience2

   Food was ok but the service was terrible. It took an hour and 15 minutes to receive our food! Our server disappeared for an hour.

   P.F. Chang's - LansingResponded on January 14, 2023Thank you for your feedback. We apologize for your experience. We have responded in a private message.

   Report
3. OT

   OpenTable Diner

   Chicago

   9 reviews

   vip
   5.0

   9 reviews

   Dined on December 16, 2022

   overall5food5service5ambience5

   Caley, our server, was excellent.

   Report
4. JB

   JeanB

   Detroit

   3 reviews

   5.0

   3 reviews

   Dined on October 18, 2022

   overall5food5service4ambience4

   We had quest here from out of town. They enjoyed it very much. Our meals were all very good. We decide the cost of the added fried rice was not worth it.

   Report
5. R

   Rehabib77

   Detroit

   20 reviews

   vip
   3.0

   20 reviews

   Dined on October 1, 2022

   overall3food3service3ambience3

   We fine at P.F. Chang’s regularity, just not at this location. We felt like the food was not as good. I did ask for some customization to my meal, I just wanted some steamed shrimp or fish with vegetables.. it seemed like the server could not grasp how to ask the chef for that, he told me he had to ring it in as something.. which he did and I received that dish slightly altered. The rest of our food was decent.. not what we have come to expect.

   P.F. Chang's - LansingResponded on October 13, 2022We apologize for any inconvenience this caused! We'll be sure to share your feedback with our team.

   Report
6. MC

   MaryC

   Detroit

   28 reviews

   vip
   4.0

   28 reviews

   Dined on September 24, 2022

   overall4food3service4ambience4

   The dumplings were under cooked and we could barely eat them. Brown rice was hard as a rock. And far as value we had an appetizer and two entrees no alcohol and it was over $80.

   Report
7. E

   Eater

   Grand Rapids

   3 reviews

   vip
   5.0

   3 reviews

   Dined on July 3, 2022

   overall5food5service5ambience5

   Great patio!

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8. A

   Abad1

   New York Area

   26 reviews

   vip
   5.0

   26 reviews

   Dined on June 7, 2022

   overall5food5service5ambience5

   Excellent as always.

   Report
9. KB

   KendellB

   Charleston

   110 reviews

   vip
   4.0

   110 reviews

   Dined on May 5, 2022

   overall4food4service5ambience3

   Consistent, tasty cuisine. The staff was very accommodating to our special requests. Our server, Jasmine, was exceptional and made the evening a great experience with her bubbly and friendly personality.

   Report
10. DR

    DianeR

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on April 9, 2022

    overall5food5service5ambience5

    We were warmly greeted and promptly seated and served. Great experience.

    Report
11. c

    catlady

    Detroit

    33 reviews

    vip
    5.0

    33 reviews

    Dined on March 11, 2022

    overall5food5service5ambience5

    Food was tasty and hot. Spice combination was delicious.

    Report
12. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 13, 2022

    overall5food5service5ambience5

    Great service. Great food.

    Report
13. OT

    OpenTable Diner

    Tampa

    2 reviews

    vip
    2.0

    2 reviews

    Dined on January 29, 2022

    overall2food1service5ambience5

    We made reservations at PF Changs for 6:15pm and they were able to seat us 5 minutes early. We had a show that started at 8pm and we assumed and hour and 15 minutes would have been plenty of time. The wait staff was very friendly but after ordering we waited 45 minutes before asking that they check on our food. After following up, we were told that it was still going to be some time. At this point we had ordered nearly an hour ago and had to cancel our order. This isn’t our typical experience at PF Changs but it was disappointing and we ended up having to get fast food for our daughter before the show. They did provide us gift cards for the wait. Great customer service but beware of longer than normal wait times when making a reservation.

    Report
14. m

    madlyinluv

    Detroit

    23 reviews

    vip
    5.0

    23 reviews

    Dined on November 15, 2021

    overall5food5service5ambience5

    The food and service was perfect! Our server Autumn was the best! what a sweet person:)

    Report
15. OT

    OpenTable Diner

    Detroit

    7 reviews

    vip
    5.0

    7 reviews

    Dined on October 5, 2021

    overall5food5service5ambience5

    Great food, service, and pricing!

    Report
16. OT

    OpenTable Diner

    Detroit

    9 reviews

    vip
    4.0

    9 reviews

    Dined on September 10, 2021

    overall4food4service5ambience5

    I ordered the mandarins chicken salad and discovered that there were no oranges in the salad. I asked out waiter and she said that the Resy was out of mandarin oranges. I was told this after I received the order. The waiter offered strawberries instead which worked but definitely not the same without the oranges. My husbands Pad Thai was missing the tofu. Wait staff and ambiance was great though.

    Report
17. WR

    WR2016

    Chicago

    14 reviews

    vip
    3.0

    14 reviews

    Dined on September 5, 2021

    overall3food3service2ambience2

    The restaurant should have been closed without carpet. The server did not want to change our appetizer plates and forks for the main course. She suggested that we could use chop sticks if we did not keep our forks. Also, was server a beer bottle without a glass.

    Report
18. MA

    MichaelA

    Grand Rapids

    20 reviews

    vip
    5.0

    20 reviews

    Dined on July 20, 2021

    overall5food5service5ambience5

    The food was great!

    Report
19. MA

    MichaelA

    Grand Rapids

    20 reviews

    vip
    5.0

    20 reviews

    Dined on July 18, 2021

    overall5food5service5ambience5

    It was the first time my wife and I ever dined here and it was a great experience.

    Report
20. OT

    OpenTable Diner

    Grand Rapids

    1 review

    4.0

    1 review

    Dined on May 10, 2021

    overall4food5service5ambience5

    Made a reservation the young man that was the greeter told me they were people ahead of me even though I made the reservation and that their location was trying to get away from using open table! Server was great food was great!

    P.F. Chang's - LansingResponded on May 28, 2021Thanks! We’ll share this with our team! Hope to see you soon!

    Report
21. JR

    JillR

    Chicago

    1 review

    vip
    5.0

    1 review

    Dined on May 1, 2021

    overall5food5service5ambience5

    We came here for a pre-graduation dinner with friends. The food and experience was superb!

    P.F. Chang's - LansingResponded on May 28, 2021Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

    Report
22. LW

    LesW

    Brighton

    41 reviews

    vip
    5.0

    41 reviews

    Dined on April 24, 2021

    overall5food5service5ambience5

    Skyler was great along with the food.

    Report
23. C

    Cloni

    Detroit

    18 reviews

    vip
    4.0

    18 reviews

    Dined on April 14, 2021

    overall4food4service4ambience4

    We celebrated my husband’s birthday!

    Report
24. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on February 20, 2021

    overall1food1service5ambience5

    Well first your app doesn’t work with other restaurants. We made reservations for 7pm then they called and said that wasn’t available. So we have to go at 6pm. Food had no flavor and over priced.

    Report
25. OT

    OpenTable Diner

    Grand Rapids

    1 review

    5.0

    1 review

    Dined on February 13, 2021

    overall5food5service5ambience5

    I went here with my boyfriend for Valentine's and it was an amazing experience. The staff was super friendly and the food was amazing!

    Report
26. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on February 12, 2021

    overall5food5service5ambience5

    We had a great meal and our server was outstanding.

    Report
27. OT

    OpenTable Diner

    Grand Rapids

    8 reviews

    5.0

    8 reviews

    Dined on October 23, 2020

    overall5food5service5ambience5

    It was great. Good food and good service.

    Report
28. OT

    OpenTable Diner

    Detroit

    1 review

    5.0

    1 review

    Dined on October 10, 2020

    overall5food5service5ambience5

    Hell yeah. Everything was great except the tiramisu was freezer burnt and the LaCrema Chardonnay was bitter.

    Report
29. c

    catlady

    Detroit

    33 reviews

    vip
    5.0

    33 reviews

    Dined on October 7, 2020

    overall5food5service5ambience5

    The food was okay; I wish they would offer something with the entree and not make everything a la carte.

    Report
30. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on September 12, 2020

    overall3food5service2ambience4

    The hostess acted like it was an inconvenience that we made our reservation through Open Table. Almost like they don’t use it or it doesn’t integrate into their own reservation system. Had to wait 20-30 minutes for a table even with the reservation.

    Report
31. K

    Karyn

    Detroit

    19 reviews

    4.0

    19 reviews

    Dined on September 10, 2020

    overall4food4service5ambience5

    We felt very safe while dining. All of the proper precautions were practiced to make our dining experience enjoyable.

    Report
32. AG

    AnthonyG

    Grand Rapids

    5 reviews

    4.0

    5 reviews

    Dined on March 6, 2020

    overall4food3service4ambience4

    Service was outstanding, food was ok.

    P.F. Chang's - LansingResponded on March 17, 2020Thank you for sharing your feedback. We'll be sure to pass this along to our team. If you would like to discuss further, please reach out to us at 480-888-3100. Thanks!

    Report
33. OT

    OpenTable Diner

    Grand Rapids

    3 reviews

    5.0

    3 reviews

    Dined on February 21, 2020

    overall5food5service5ambience5

    Tasty food and excellent service!

    Report
34. AE

    AngelaE

    Grand Rapids

    7 reviews

    4.0

    7 reviews

    Dined on February 16, 2020

    overall4food4service5ambience4

    Well, even though the restaurant didn’t have our Open Table reservation, they got us seated within 15 minutes. The food was good, but our server was better!! It made up for the noise level which was out of control, especially for a Sunday night. But, the place was packed.

    Report
35. OT

    OpenTable Diner

    Pittsburgh

    3 reviews

    5.0

    3 reviews

    Dined on February 9, 2020

    overall5food5service5ambience5

    great service and very tasty food. would recommend

    Report
36. HH

    HeartingHoofAndFin

    Atlanta

    10 reviews

    5.0

    10 reviews

    Dined on January 29, 2020

    overall5food5service5ambience4

    What a great place to eat! Service was attentive but not too frequent, the food was fresh, tasty and served hot, and even with a full dining room the noise wasn't too loud to have a conversation without yelling. All around, an enjoyable business dinner. Will definitely eat here again when I come back to Lansing!

    Report
37. n

    nyfoodie

    Northern MI

    44 reviews

    vip
    3.0

    44 reviews

    Dined on January 26, 2020

    overall3food2service4ambience3

    In Lansing overnight, it was a bit late but saw PF and hadn’t been in such a long time so we wanted to go. Food was just ok - not as good as I remembered it.

    Report
38. m

    marrech

    Chicago

    21 reviews

    3.0

    21 reviews

    Dined on January 24, 2020

    overall3food2service4ambience3

    I've been to PFC before and always remembered the food to be good but this time it was not good. We had a side of fried rice, mongolian beef pot stickers, fried wonton and chicken lettuce wraps. The wraps were as good as I remembered them except for some very hard pieces. The fried rice had absolutely no flavor and we only had a few scoops each and left the remainder. The mongolian potstickers were greasy and had a weird chemical like taste to them so we opted to not eat them. The fried wonton had too much of a fishy taste. Not sure if this is a location issue as we had come from a neighboring state.

    Report
39. MM

    MiltonMiles

    Chicago

    6 reviews

    vip
    5.0

    6 reviews

    Dined on December 24, 2019

    overall5food5service5ambience4

    Food was out fast and hot, server was really great. Had lettuce wraps, sweet & sour chicken and mango ice tea. Only problem is that they never record my open table reservations, so I have to prove I showed up each time.

    P.F. Chang's - LansingResponded on January 11, 2020Thank you for sharing your feedback. We'll be sure to pass this along to our team. If you would like to discuss further, please reach out to us at 480-888-3100. Thanks!

    Report
40. AW

    AWBW

    Grand Rapids

    8 reviews

    5.0

    8 reviews

    Dined on December 23, 2019

    overall5food5service4ambience5

    Always great food!! Great drinks! Bar was a little slow but usually really good.

    P.F. Chang's - LansingResponded on January 11, 2020Thank you for sharing your feedback. We'll be sure to pass this along to our team. If you would like to discuss further, please reach out to us at 480-888-3100. Thanks!

    Report