P.F. Chang's - Lancaster

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1. OT

   OpenTable Diner

   Philadelphia

   1 review

   4.0

   1 review

   Dined on March 3, 2022

   overall4food4service4ambience3

   The open table did not work right. Set up reservation but restaurant didn't have it. Still waiting to hear back as to why it did not work?

   Report
2. KJ

   KishaJ

   Philadelphia

   6 reviews

   vip
   5.0

   6 reviews

   Dined on October 4, 2021

   overall5food5service5ambience5

   Jackson went out of his way to make my friends 40th birthday extra special!! He is a rare gem in the industry. Please tell him we appreciate his kindness and fun demeanor! The food was delicious and the drinks were great! We will be back again soon.

   Report
3. m

   mjaacc

   Philadelphia

   35 reviews

   vip
   4.0

   35 reviews

   Dined on September 3, 2021

   overall4food4service5ambience3

   Our waiter was outstanding. The food for the money was average.

   Report
4. FD

   FoodieDee

   New York Area

   3 reviews

   vip
   5.0

   3 reviews

   Dined on August 23, 2021

   overall5food5service5ambience5

   We had a great time! The food was phenomenal and not overly seasoned. The kids enjoyed their kid menus and food immensely.

   P.F. Chang's - LancasterResponded on September 2, 2021

   We appreciate you taking the time to share your experience with us! We'll share your feedback with our team. Hope to see you soon!

   Report
5. MH

   MissiH

   Philadelphia

   27 reviews

   5.0

   27 reviews

   Dined on August 10, 2021

   overall5food5service5ambience5

   This was only my 2nd time at a PF Chang’s but I have to say the food is exceptional. It’s high quality and delicious and the service was great. I highly recommend!!

   Report
6. PD

   PickyDiner22

   Philadelphia

   25 reviews

   4.0

   25 reviews

   Dined on July 24, 2021

   overall4food3service5ambience3

   The service was excellent, but we found the food to be good but not special. It seems that the menu tries to be too many things.

   Report
7. c

   cipo

   Philadelphia

   54 reviews

   vip
   4.0

   54 reviews

   Dined on July 5, 2021

   overall4food4service3ambience3

   Dinner was good but was disappointed that when we got there they said they didnt process Open Table so the didnt have any tables for us. We had to sit at the bar.

   Report
8. OT

   OpenTable Diner

   Philadelphia

   4 reviews

   vip
   5.0

   4 reviews

   Dined on June 22, 2021

   overall5food5service5ambience4

   Bartender Tyler was awesome, made us a perfect cosmo. Love their coconut cooler (spiked!) food is always great. Love coming here.

   Report
9. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on June 15, 2021

   overall5food5service3ambience4

   Good food as always. Waiter wasn’t very attentive

   Report
10. OT

    OpenTable Diner

    Washington DC

    1 review

    4.0

    1 review

    Dined on June 10, 2021

    overall4food4service4ambience4

    All the food was excellent and the overall experience enjoyable.

    Report
11. OT

    OpenTable Diner

    Las Vegas

    15 reviews

    1.0

    15 reviews

    Dined on June 4, 2021

    overall1food1service1ambience1

    We arrived on time and was seated. After about five minutes server came over ask if we wanted drinks we said yes. We ordered drinks she asked about food I said we need menus, she said down load them I said don’t want to do that she said well you won’t eat then and walked away. Another girl came over ask if we wanted drinks we said we ordered them already. I ask for a menu she got us some. This same girl came over and ask if we wanted drinks 4 different times we said we are waiting this is 15 minutes in now. The next time she came over a ask if we wanted drinks I said what’s it take to get a drink around here. It went downhill from there and we left. Walked up the street to Harvest very good food and drinks right away. This was my first time here and it’s also my last.

    Report
12. SC

    SamC

    Philadelphia

    22 reviews

    vip
    5.0

    22 reviews

    Dined on May 5, 2021

    overall5food4service5ambience4

    We went here for Cinco de Mayo and enjoyed some margaritas with sushi, Mongolian beef and fried shrimp dumplings. Service was very good.

    P.F. Chang's - LancasterResponded on May 21, 2021

    Thanks! We’ll share this with our team! Hope to see you soon!

    Report
13. OT

    OpenTable Diner

    Las Vegas

    15 reviews

    3.0

    15 reviews

    Dined on May 4, 2021

    overall3food4service2ambience3

    Picked this for my 40th bday dinner. I’ve been to many other PF’s and this one is very different. Not intimate at all and seemed more like a Pei Wei than a PF’s. The servers first words out of her mouth was “I’m a bartender, not a server, so prepared to be disappointed”. And we were. She forgot many things, drink refills took forever and she wasn’t even busy. Won’t be going here again.

    P.F. Chang's - LancasterResponded on May 21, 2021

    Thanks for sharing this feedback with us. We will ensure that we pass this along to our team.

    Report
14. CH

    ChrisH

    Raleigh

    15 reviews

    vip
    5.0

    15 reviews

    Dined on February 25, 2021

    overall5food5service5ambience5

    Great food at a good price in a friendly atmosphere!

    Report
15. JL

    JoyL

    New England

    9 reviews

    3.0

    9 reviews

    Dined on February 17, 2021

    overall3food4service4ambience4

    We enjoyed all of our food and our server was excellent. The problem we had was that the restaurant seemed to be very quiet, there weren't a lot of tables or guests, but despite that it took FOREVER. We waited 20 minutes for our round of drinks and decided not to order any more because it would take too long to get them. We had to flag down a manager to get plates to share our food on which it feels like should have been taken care of by either the server or the food runner who brought us the food, dropped it off, and just walked away with out asking if everything looked good or if we needed anything.

    Report
16. BD

    BigDeal

    Philadelphia

    4 reviews

    vip
    5.0

    4 reviews

    Dined on January 5, 2021

    overall5food5service5ambience5

    Consistently good food and service!

    Report
17. c

    cipo

    Philadelphia

    54 reviews

    vip
    4.0

    54 reviews

    Dined on November 11, 2020

    overall4food5service3ambience4

    Wonderful dinner at PF Changs. Everything tasted delicious & the beverages were very good too.

    Report
18. OT

    OpenTable Diner

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on November 1, 2020

    overall5food5service5ambience5

    Great experience, fresh food quality could tell it was made form scratch

    Report
19. JL

    JLewis

    Baltimore

    48 reviews

    vip
    3.0

    48 reviews

    Dined on October 10, 2020

    overall3food3service2ambience3

    Service was sloooooww. Our server was friendly and was working very hard, but the whole place seemed disorganized. It took forever for just water to be brought to the table. We did appetizers, entrees, and desserts and there were very long waits between each course. For example we were finished with our appetizers for at least 10 mins before our entree orders were even taken. Our cocktails, which were the first thing we ordered, didn't come until after we finished eating our appetizers. Food was good for the price, but probably won't return.

    Report
20. S

    Sheena

    San Diego

    3 reviews

    vip
    1.0

    3 reviews

    Dined on October 1, 2020

    overall1food1service1ambience1

    We had reservations for 2 at 9. Showed up a little early. We were told they were no longer seating. I told him we have reservations. He told me that it was impossible. I said with open table. He said nope. Nothing in our system. I pulled up the email that stated reservation confirmed. He said well we arent serving anymore. I will never come back and I will make sure to spread the word. On open table they were accepting reservations until 930.

    Report
21. VM

    VictoriaM

    Philadelphia

    1 review

    vip
    4.0

    1 review

    Dined on July 22, 2020

    overall4food3service4ambience3

    P F Chang host did not have our reservation made through Open Table. They were very kind to give us a table anyway. Make sure you call to confirm if you book using Open Table.

    Report
22. C

    Cruvertwin

    Philadelphia

    92 reviews

    vip
    5.0

    92 reviews

    Dined on July 9, 2020

    overall5food5service5ambience4

    Great having lunch with my daughter and grandkids. Food was delicious. Service was excellent. We will be back.

    Report
23. DR

    DanielR

    Tahoe

    4 reviews

    5.0

    4 reviews

    Dined on July 5, 2020

    overall5food5service5ambience5

    P.F. Chang's followed the guidelines for sanitizing and serving in PA due to the COVID 19 virus. The food was very good and the service was superb. I would recommend this restaurant to anyone who likes the type of food served.

    Report
24. OT

    OpenTable Diner

    Washington DC

    1 review

    5.0

    1 review

    Dined on February 23, 2020

    overall5food5service5ambience5

    I was celebrating my birthday with my family. The meal was excellent and the birthday dessert was superb.

    Report
25. k

    kraftlover11

    Philadelphia

    16 reviews

    vip
    3.0

    16 reviews

    Dined on January 29, 2020

    overall3food2service4ambience3

    We've been to this P.F. Chang's several times and enjoy it. However, the last few times we ordered spring rolls or egg rolls they've been underdone--gooey on the inside. The manager had to have the kitchen remake them twice and they were finally done. They comped them for us, which was appreciated, but we would prefer that the food be the way we like it rather than getting it for free. Also, the last two times I ordered hot tea, the water was tepid. The manager apologized and got me a fresh pot. Overall, the food is very good and the service was fine.

    Report
26. s

    smostamps

    Philadelphia

    1 review

    vip
    3.0

    1 review

    Dined on January 24, 2020

    overall3food4service2ambience3

    I love P.F. Chang's. However, I would not recommend the Lancaster, PA location to anyone for lunch. I've been there twice for lunch and waited 10-15 minutes to place our order and another 20-25 minutes to get our food. Way too long at lunch time.

    Report
27. S

    Stan

    New York Area

    281 reviews

    vip
    4.0

    281 reviews

    Dined on January 19, 2020

    overall4food4service4ambience4

    Enjoyed very much our dinner.There were many choices.Great alcoholic beverages.

    Report
28. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 6, 2020

    overall5food5service5ambience5

    It was a great experience eating at P.F. Chang’s! I met with some friends to catch up and the waiters were super friendly! They gave us our space, and we’re sure to stay on top of refilling our drinks. They were great. The food was delicious. The atmosphere was relaxing. Would come back!

    P.F. Chang's - LancasterResponded on January 18, 2020

    Thank you for sharing! We'll be sure to share this with our team! We hope to see you again soon!

    Report
29. A

    Amisheater

    Baltimore

    11 reviews

    4.0

    11 reviews

    Dined on January 2, 2020

    overall4food4service5ambience4

    I always enjoy PF Chang's and this location is not an exception. The service was good and somehow we got in without a long wait.

    P.F. Chang's - LancasterResponded on January 12, 2020

    Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

    Report
30. M

    Merrick

    Las Vegas

    35 reviews

    vip
    2.0

    35 reviews

    Dined on January 1, 2020

    overall2food3service2ambience2

    We sat on the side porch area. Lighting harsh over table. The bbq honey ribs had way too much sauce. The shrimp tempura sushi roll had no flavor. Lettuce wraps were delicious. Most disappointing was that the server did not clear our table before the next course. There would have been no place to put our food. We had to ask to take it back until we finished our appetizers. The food came out so fast we could have left our car running. We put dirty dishes on the table beside us. The server did not clean table at all through the meal. The restaurant was not busy at all, it was New Year’s Eve. We will have to think about returning mostly because of the inattentive service

    P.F. Chang's - LancasterResponded on January 12, 2020

    We are sorry to hear about your experience. We will share it with our team. If you would like to discuss your feedback with us further, please reach out to us at 480-888-3100.  Thank you!

    Report
31. RH

    RonaldH

    Atlantic City

    4 reviews

    2.0

    4 reviews

    Dined on December 30, 2019

    overall2food3service2ambience2

    We had reservations for 6 and yet we had to wait for 20 min. No apology.

    P.F. Chang's - LancasterResponded on January 12, 2020

    We are sorry to hear about your experience. We will share it with our team. If you would like to discuss your feedback with us further, please reach out to us at 480-888-3100.  Thank you!

    Report
32. OT

    OpenTable Diner

    Philadelphia

    82 reviews

    vip
    5.0

    82 reviews

    Dined on December 8, 2019

    overall5food5service5ambience5

    Very good, except my order was slightly wrong, asked for fried rice and got brown

    Report
33. G

    Gloria

    Philadelphia

    10 reviews

    vip
    4.0

    10 reviews

    Dined on November 26, 2019

    overall4food4service4ambience3

    Noise level very loud, food was great, but took a while to prepare. Server was good.

    Report
34. S

    Scoop0203

    Philadelphia

    4 reviews

    5.0

    4 reviews

    Dined on November 14, 2019

    overall5food5service5ambience5

    I absolutely love the food. It is delicious. Everything we ordered was perfect. The service was excellent. Everything was explained perfectly to our guests who had never been here before. I highly recommend this restaurant. You won’t be sorry.

    P.F. Chang's - LancasterResponded on November 26, 2019

    Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

    Report
35. DD

    DanielleD

    Philadelphia

    12 reviews

    1.0

    12 reviews

    Dined on November 2, 2019

    overall1food4service1ambience4

    Manager was kind and tried to make things better. We appreciated his help and understanding.

    Report
36. DH

    DaveH

    Philadelphia

    2 reviews

    5.0

    2 reviews

    Dined on October 22, 2019

    overall5food5service5ambience5

    Great service, food was fantastic!

    Report
37. OT

    OpenTable Diner

    Philadelphia

    1 review

    4.0

    1 review

    Dined on October 6, 2019

    overall4food5service5ambience4

    Great first time experience at this restaurant. Food was excellent and service was great.

    P.F. Chang's - LancasterResponded on October 19, 2019

    Thanks! We’ll share this with our team! Hope to see you soon!

    Report
38. OT

    OpenTable Diner

    Baltimore

    1 review

    5.0

    1 review

    Dined on August 19, 2019

    overall5food5service5ambience5

    Great atmosphere, food was delicious, service was amazing.

    Report
39. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on August 4, 2019

    overall5food5service4ambience4

    Great food , better than some other pf Chang locations

    Report
40. A

    Asmithmorse

    Washington DC

    4 reviews

    3.0

    4 reviews

    Dined on August 2, 2019

    overall3food5service3ambience3

    The food is always amazing. The service is scattered- we had to ask twice for our drinks and food. Half of the tables meals came out and we ate and then the other half came out while we were done eating. Bathrooms- no toilet paper but couldn’t find anybody to clean up the bathrooms. Disappointing when we drive 45 minutes one way for a nice night out.

    P.F. Chang's - LancasterResponded on August 7, 2019

    We are sorry to see this! We will be sure to share your feedback with our team.

    Report