P.F. Chang's - Lancaster

4.3
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77 Reviews
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$30 and under
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Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 77 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.5
food
4.4
service
4.1
ambience
4.1
value
Noise · Moderate
100% of people would recommend it to a friend
5
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DD
Philadelphia
6 reviews
Dined on November 2, 2019
Overall1food4service1ambience4

Manager was kind and tried to make things better. We appreciated his help and understanding.

DH
Philadelphia
2 reviews
Dined on October 22, 2019
Overall5food5service5ambience5

Great service, food was fantastic!

OT
Philadelphia
1 review
Dined on October 6, 2019
Overall4food5service5ambience4

Great first time experience at this restaurant. Food was excellent and service was great.

P.F. Chang's - Lancaster
Responded on October 19, 2019

Thanks! We’ll share this with our team! Hope to see you soon!

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OT
1 review
Dined on August 4, 2019
Overall5food5service4ambience4

Great food , better than some other pf Chang locations

A
Washington DC
4 reviews
Dined on August 2, 2019
Overall3food5service3ambience3

The food is always amazing. The service is scattered- we had to ask twice for our drinks and food. Half of the tables meals came out and we ate and then the other half came out while we were done eating. Bathrooms- no toilet paper but couldn’t find anybody to clean up the bathrooms. Disappointing when we drive 45 minutes one way for a nice night out.

P.F. Chang's - Lancaster
Responded on August 7, 2019

We are sorry to see this! We will be sure to share your feedback with our team.

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JW
Philadelphia
2 reviews
Dined on August 2, 2019
Overall2food3service2ambience4

Would not recommend spending your money here!

P.F. Chang's - Lancaster
Responded on August 7, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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CH
Raleigh
4 reviews
Dined on July 30, 2019
Overall5food5service5ambience5

Great food, friendly attentive service at a reasonable price.

P.F. Chang's - Lancaster
Responded on August 7, 2019

Thanks for sharing your feedback with us! We hope to see you soon!

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OT
Pittsburgh
3 reviews
Dined on July 20, 2019
Overall3food5service3ambience4

Upon making a reservation requesting a booth, hence why I did so...We arrived 15 minutes early. The hostess said she would get a booth ready and seat us within 5 minutes. We saw other couples (3) walking in a getting seated...at a BOOTH. Staying calm and patient I walked up and talked to the other host and stated what I seen happening and with mild anger...He said it was there mistake, he would seat us as soon as he could and in total took over 30 minutes to seat us!!! Did not even mention can we fix this is any way. Nope.... on to the food. AMAZING! Service by waitress Kayla...AMAZING. The restaurant is smaller that other P.F. Chang’s so the noise level at a busy time is higher. Go for the food! The hostess and host need better training and need to pay more attention to the patrons.

P.F. Chang's - Lancaster
Responded on August 7, 2019

We are sorry to see this! We will be sure to share your feedback with our team.

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f
Philadelphia
81 reviews
Dined on July 14, 2019
Overall4food4service4ambience2

This is an extremely noisy place. While some might call it “energetic”, to my ears, it is deafening. However, the dragonroll and sichuan beef were very good.

P.F. Chang's - Lancaster
Responded on August 7, 2019

Thanks for sharing your feedback with us and we are sorry to hear about your disappointment. We will be sure to share your feedback with our team.

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OT
Baltimore
3 reviews
Dined on July 11, 2019
Overall4food5service5ambience4

Food & service was great. But, food took over 30 minutes to arrive at table. Not great for a 2/3 full restaurant.

P.F. Chang's - Lancaster
Responded on August 7, 2019

Thanks for sharing and we’ll ensure that we pass this along to our team. Hope to see you soon!

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OT
Philadelphia
3 reviews
Dined on June 26, 2019
Overall4food3service5ambience4

The service was excellent but the food was average at best

P.F. Chang's - Lancaster
Responded on July 3, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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B
Philadelphia
2 reviews
Dined on June 22, 2019
Overall4food4service4ambience3

Very noisy for conversation if your party is bigger than 4. Good service. Good food.

P.F. Chang's - Lancaster
Responded on July 3, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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M
Philadelphia
10 reviews
Dined on June 22, 2019
Overall4food4service4ambience3

Good service. They happily prepared a special meal for a finicky child.

P.F. Chang's - Lancaster
Responded on July 3, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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TW
Philadelphia
1 review
Dined on June 20, 2019
Overall5food5service5ambience5

Love this place!!

OT
Philadelphia
3 reviews
Dined on June 18, 2019
Overall5food5service5ambience4

I liked the way the entrees were served family style!! My friend and I had an appetizer and an entree and s veggie side for s very reasonable price! And we still took leftovers home for a next day lunch😉

CH
Raleigh
4 reviews
Dined on June 3, 2019
Overall5food5service5ambience5

Great food at a good price

JP
Philadelphia
16 reviews
Dined on June 1, 2019
Overall5food5service5ambience5

Great new location in Lancaster. Love the more open layout and patio seating area. Our server Gabriel, who is also a bartender provided excellent, knowledgeable service and was very fun and friendly. The food was fresh and delicious. The portions are large and you can expect to take home another meals worth. Be sure to save room for the Great Wall Chocolate Cake.

V
1 review
Dined on May 31, 2019
Overall5food5service5ambience5

Fantastic service, excellent food! Much improved from our first visit when the originally opened.

CV
Washington DC
1 review
Dined on May 28, 2019
Overall4food3service4ambience3

Food was OK. No different than found at any other Asian restaurant in the area.

OT
1 review
Dined on May 17, 2019
Overall3food5service5ambience3

It was freezing in the sun porch area! I was rushing through my meal so we could get out of there. We needed up going elsewhere for dessert since it was so cold!

OT
Philadelphia
1 review
Dined on May 9, 2019
Overall5food5service4ambience4

Enjoyable night out

FI
Baltimore
11 reviews
Dined on May 2, 2019
Overall5food4service5ambience4

This was my fourth visit to PF Chang’s in Lancaster PA, and again had a fabulous server. Good food isn’t hard to come by, but great service seems to be scarce. I have had wonderful service every visit to this PF Chang’s location. Highly recommend trying them out!

P.F. Chang's - Lancaster
Responded on May 11, 2019

Thanks! We’ll share this with our team! Hope to see you soon!

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MC
Philadelphia
1 review
Dined on April 27, 2019
Overall4food4service3ambience2

Food was ok, service a little slow. Almost a 2 hr dinner

OT
Philadelphia
1 review
Dined on April 20, 2019
Overall5food5service5ambience5

Amazing food, and a wonderful server:)

OT
Philadelphia
19 reviews
Dined on April 14, 2019
Overall3food4service4ambience2

Insanely loud.

TM
Philadelphia
1 review
Dined on April 13, 2019
Overall5food5service5ambience3

The Lancaster location is easy and has nice parking availability. Their Mongolian beef is also my go to but also their G&T and strawberry ginger margaritas are amazing!

P.F. Chang's - Lancaster
Responded on May 11, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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S
Philadelphia
12 reviews
Dined on April 2, 2019
Overall5food5service5ambience5

We love coming here for date night! It's great! We come here at least once a month or more. Great atmosphere and service everytime.

OT
Philadelphia
1 review
Dined on March 31, 2019
Overall5food5service5ambience5

Will definitely be back again

S
New England
10 reviews
Dined on March 27, 2019
Overall4food4service5ambience4

Sat in the bar area, our waitress was great! Food came out pretty quickly and the desert was awesome.

LS
Philadelphia
4 reviews
Dined on March 17, 2019
Overall2food2service1ambience4

I usually love P.F. Chang’s and have never had a bad experience, but this was my first time at this location and the service was terrible. Drinks didn’t come for 30 minutes after we were seated, and my entree came without shrimp. I was told I only said “long noodles” though the entree was called “long noodles with prawns” so they didn’t bring me shrimp. I guess that was my mistake but when I asked he waitress about it, she didn’t offer to add shrimp or apologize for the confusion, just said “ all you said was long noodles”. I think it’s rare people say the entire name of what they order, but apparently that’s what I needed to do to order my meal properly. Not a great experience unfortunately, that could have been avoided with a better server.

P.F. Chang's - Lancaster
Responded on March 19, 2019

Thanks for this feedback. We'll be sure that your comments are shared with our leadership team. We're sorry that this was your experience and hope that you'll be back soon for a better experience. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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S
Philadelphia
13 reviews
Dined on March 8, 2019
Overall5food5service5ambience5

Be sure to make a reservation so you don't have to wait long as it's a popular place for dinner! We really enjoy the food and atmosphere. Great service too!

MS
Philadelphia
25 reviews
Dined on March 1, 2019
Overall4food4service4ambience3

Very good service. Seated promptly at our reservation time. Excellent cocktails Tried the wonton soup, the pork egg roll and dynamite shrimp for apps. All very good and fresh ingredients. Main Courses included dragon roll and sesame chicken. Both were very good. Sesame chicken was tender and perfectly prepared. Brown rice was perfectly prepared.

SS
Philadelphia
2 reviews
Dined on February 22, 2019
Overall5food5service5ambience4

Service and food were great. Their leftover packages were sturdy and a bag was provided too

DP
New York Area
3 reviews
Dined on February 16, 2019
Overall3food4service3ambience1

Don't sit in the "patio" area. We, along with other patrons, sat with our coats on throughout the meal because the space was so cold. The ambiance is completely different than the main restaurant. We thought that the space was used for outdoor seating where the windows could be open during warmer weather. However, we noticed that the windows were fixed and not operable. The server seemed inexperienced and rushed. Our food was good, but due to the "cafeteria" type atmosphere, we walked away very disappointed. We made our reservation a full week in advance so we thought we would certainly be seated "inside".

P.F. Chang's - Lancaster
Responded on March 4, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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RM
1 review
Dined on February 9, 2019
Overall3food4service4ambience1

The restaurant is extremely loud. We were in the center of the restaurant and had difficulty carrying on a comfortable conversation. Also, we were really looking forward to having Oolong tea with our meal but they were out of it. This is very surprising for an upscale restaurant on a Saturday at 530pm.

j
Philadelphia
10 reviews
Dined on February 3, 2019
Overall5food5service5ambience5

The food was delicious! My favorite is the shrimp fried rice and crab wontons.

S
Indiana
9 reviews
Dined on January 28, 2019
Overall3food3service2ambience2

Not as impressed with this visit as our previous visits. Our server was inattentive, forgot several things which we had to ask for again each time, and my husband got his dinner before his appetizer. Also, music was too loud making it difficult to converse with our party of 5

S
Philadelphia
13 reviews
Dined on January 25, 2019
Overall5food5service5ambience5

As always a great experience! We enjoyed our meals and even though there was a wait we got seated super quickly because we made a reservation online ahead of time. Will be going back again!

c
Philadelphia
4 reviews
Dined on January 24, 2019
Overall4food4service3ambience3

We didn’t appreciate the waitress calling us “lovies “.

OT
Philadelphia
2 reviews
Dined on January 19, 2019
Overall4food4service5ambience4

Enjoyed time with family with good food!!