P.F. Chang's - Jacksonville

4.3
186 Reviews
$30 and under
Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 186 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.3
service
4.0
ambience
4.0
value
Noise · Moderate
91% of people would recommend it to a friend
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vipZeleznoc
Jacksonville
42 reviews
Dined 4 days ago
Overall4food5service5ambience2

Everything was great EXCEPT for the fact there was zero social distancing. One of the people in our party backed up to a person at the next table with not more yhan 8-12 inches between them. The person at the other table in question could have been asked to move to other side of her table to space things out but was not. The overall occupancy was what it would have been pre-COVID-19. Major concern!
Food great. Drinks awesome. Service excellent.

LR
LynnR
Western NC
2 reviews
Dined 7 days ago
Overall4food5service5ambience4

Made a reservation for a table but where she sat us was very noisy, so we moved to the bar area. Both bartenders we had were great, the manager also came out to speak with us, super great service.

JH
JustinH
Louisville
12 reviews
Dined on January 6, 2021
Overall3food3service2ambience3

Slow service and food was just ok. Not our normal experience at PF Changs

LG
vipLindaG
Jacksonville
7 reviews
Dined on December 28, 2020
Overall5food5service5ambience5

Enjoyed sitting outside having lunch. Both our meals were delicious. Mongolian beef was very flavorful and tender. Spicy ramen with chicken had the perfect kick of heat. We’ll be back.

s
vipsusanm
Portland
3 reviews
Dined on December 27, 2020
Overall1food1service1ambience1

The place was packed without any thought to the pandemic or SoCal distancing.

We didn’t stay. Disgusting behavior by the restaurant considering the 330,000 American people who have died and many thousands that have fallen ill.

No plexi glass barriers, tables placed close together, way too many people.

OT
OpenTable Diner
Jacksonville
17 reviews
Dined on December 24, 2020
Overall5food5service5ambience5

Food took a while but it was delicious!!! Service was good considering the place was packed !

BS
BrookeS
Cincinnati
1 review
Dined on December 24, 2020
Overall5food5service5ambience3

Great Christmas experience...food and staff were great!

EW
EvelynW
Jacksonville
6 reviews
Dined on December 21, 2020
Overall3food2service2ambience2

Menu would not download and sun was awful glares at our table!

G
vipGr8dine
Jacksonville
75 reviews
Dined on December 21, 2020
Overall4food4service4ambience4

The pepper steak was well season and the portion was filling. The banana spring rolls, strawberries and blueberries was fresh. Looking forward to a return visit at P. F. Chang's soon.

F
vipFoodnazi
Jacksonville
61 reviews
Dined on December 18, 2020
Overall5food5service5ambience5

Delicious food and great service. I do miss some of the dishes from the previous menu but they have added some new and interesting dishes to try

OT
OpenTable Diner
1 review
Dined on December 12, 2020
Overall2food3service2ambience1

My wife and I wanted to go on a date after not since before the pandemic was official, so we wanted PF Chang’s. We were sat right away, but in a short time the restaurant was full, not socially distant full, I mean it was as if the pandemic wasn’t in effect. We grew increasingly uncomfortable and my wife had to wait an hour to get her food (the wrong food was delivered at first). They provided a free glass of wine which was ok, but really the whole asynchronous experience of the food arrival and her just drinking while waiting for food did not make for a pleasurable date night. Also, the lights seemed like they were turned all the way up with the brightness. We’ve been there before and it seemed they would typically dim the lights for dinner service, but that was not the case the night we went.

OT
OpenTable Diner
Jacksonville
2 reviews
Dined on November 30, 2020
Overall4food5service5ambience3

Server was Johnny on the spot with refills which is pretty much all I expect. Well done sir.

R
Reefisher
Jacksonville
4 reviews
Dined on November 25, 2020
Overall3food2service3ambience3

The food was not as good as it used to be. The menu has changed and has turned into an asian fusion instead of a chinese restaurant. The service was good, it compensated for the food.

LJ
vipLynJ
Jacksonville
37 reviews
Dined on November 21, 2020
Overall5food5service5ambience5

Quite delicious. And the service was great!

OT
OpenTable Diner
Atlanta
2 reviews
Dined on November 20, 2020
Overall5food4service5ambience5

Food was decent but not like I remembered from years back. Service was great! Booth seat was uncomfortable

OT
vipOpenTable Diner
Jacksonville
4 reviews
Dined on October 17, 2020
Overall5food5service5ambience3

The food was great and our waitress (Taylor) was amazing. I think a better job could have been done withsocial distancing as we made the deciding to leave when a group was seated at the table next to us. We also ordered a California roll and a shrimp tempura roll. We didn't care for the crab wonton or the spicy tuna roll, but everything else was delicious.

OT
OpenTable Diner
Phoenix
1 review
Dined on October 17, 2020
Overall4food5service5ambience4

Food and service was excellent. Music though was very loud making even casual conversation difficult.

b
vipbabyboomer
Miami
23 reviews
Dined on October 15, 2020
Overall5food5service5ambience5

Have not been in that area in a while. They were my choice. Food is consistently good

OT
OpenTable Diner
1 review
Dined on October 2, 2020
Overall1food2service5ambience2

Very crowded with no social distancing.

P.F. Chang's - Jacksonville
Responded on October 13, 2020

We’re sorry to see your experience wasn’t what we had hoped it would be! If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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DB
vipDonnaB
Jacksonville
16 reviews
Dined on September 27, 2020
Overall5food4service5ambience4

I had a very enjoyable lunch with my family. The food was tasty and came out in a timely manner. Our server was very kind, attentive and answered our questions politely.
The prices are reasonable as well. It was a great experience!

E
vipEddie41
Jacksonville
25 reviews
Dined on September 19, 2020
Overall4food3service4ambience3

I don’t know what is going on at this restaurant but the food has gotten bland. I noticed this at my last visit but just wrote it off as an off night for the kitchen.

BS
vipBellaSoliel
Houston
6 reviews
Dined on September 19, 2020
Overall3food3service5ambience4

We were a little disappointed this trip to P.F. Chang’s. The portions were about a fourth of the size that they used to be maybe a half. It was clean and the ambience was OK and the waitress was excellent. But probably wouldn’t go back because of the menu and portion change with the pricing.

T
Tino1126
New York Area
4 reviews
Dined on September 11, 2020
Overall5food4service5ambience4

service was excellent, waiter took my order quick, food came out even quicker. great experience - only downside, no fortune cookies at checkout - he was too fast in getting me out :-)

OT
OpenTable Diner
Jacksonville
2 reviews
Dined on September 5, 2020
Overall5food5service5ambience5

Amazing meal, great service!!!

OT
OpenTable Diner
Jacksonville
4 reviews
Dined on September 5, 2020
Overall5food4service5ambience4

Our server was great! Food was great as always!

g
givethefrogaloan
Jacksonville
22 reviews
Dined on September 4, 2020
Overall3food3service4ambience2

Waited 45 min for an 8pm reservation! Salty hot and sour ok ginger chicken, good kung pao shrimp, flavorless lava cake. I know why it's been a long time since I last visited.

OT
OpenTable Diner
Charleston
3 reviews
Dined on August 29, 2020
Overall1food3service1ambience3

Save yourself. Go somewhere else. Won’t return.

Showed up and was told I did not have a reservation, even after showing my Open Table. Was treated like crap when explaining I really reserved a table. Waited 50 minutes for a table. No menu offered. A QR code was offered and my phone was 0% and dead by this point. I was an inconvenience to the hostess for asking for a real menu. The service sucked. The staff was stretched thin. The restaurant was very very crowded and very very loud. Only thing good was the food - we were starving.

The poor people next to us ordered before us and did not yet have food once we paid for our tab.

SE
vipSERVICEGURU
Jacksonville
10 reviews
Dined on August 23, 2020
Overall4food5service3ambience4

Changed recipe for Orange beef, need to go back to the original!!!!!!!!!

NM
vipNikiM
Jacksonville
33 reviews
Dined on August 21, 2020
Overall4food4service4ambience4

Food was good and so was service. Strange, hostess told us that our reservation had closed out because we scheduled for 5pm. Our reservation was definitely for 6pm

WS
vipWilliamS
Jacksonville
16 reviews
Dined on August 7, 2020
Overall4food4service4ambience4

Clean, masks on all employees, distancing between tables, food excellent.

OT
OpenTable Diner
Savannah
2 reviews
Dined on August 1, 2020
Overall5food4service4ambience4

We didn’t care for the loud rap music.

OT
OpenTable Diner
Jacksonville
2 reviews
Dined on July 31, 2020
Overall5food5service5ambience5

Excellent!

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RT
vipRichardT
Jacksonville
7 reviews
Dined on July 30, 2020
Overall5food5service5ambience5

We have eaten at P F Changs several times now and we have not been sorry on any of our visits.

BR
vipBrandieR
Jacksonville
17 reviews
Dined on July 27, 2020
Overall5food5service5ambience5

Love the calimari dish! All the food was great! Service was exceptional - never disapointed with a visit to this PF Changs.

OT
OpenTable Diner
Seattle
4 reviews
Dined on July 18, 2020
Overall4food4service4ambience3

Made reservations on open table. Restaurant didn’t have it. Otherwise good dining experience for Americanized Chinese food

OT
OpenTable Diner
Jacksonville
1 review
Dined on June 21, 2020
Overall5food5service5ambience5

Father’s day

K
vipKameshia
Tampa
18 reviews
Dined on June 21, 2020
Overall2food5service1ambience2

This was the worst experience, especially for Father's Day. This location will never see us again. We were seated after walk-ins even though I arrived 15 minutes before my reservation, they would not accommodate my request for no avocado on a roll that I get with no avocado in my home location every month, I was left without a refill almost 10 minutes, and they tried to force me to eat something that I don't eat because they didn't have the other items ready because by 1pm they ran out. The food was great, the service and experience...not at all.

CG
CherylG
Jacksonville
4 reviews
Dined on June 21, 2020
Overall4food5service5ambience4

Father’s Day lunch

OT
OpenTable Diner
1 review
Dined on June 13, 2020
Overall1food1service1ambience4

I used Open table to make a reservation. The reservation was not honored. Told that it would be an hour wait.

OT
OpenTable Diner
Jacksonville
2 reviews
Dined on March 14, 2020
Overall4food4service5ambience3

It was cool, the food was good, dessert was all right a little overcooked in my opinion, we got the bao donuts. Overall I would come back, but honestly for the prices and stuff I think we could’ve probably went somewhere better. But not a bad experience at all.

P.F. Chang's - Jacksonville
Responded on March 17, 2020

Thank you for sharing your feedback. We'll be sure to pass this along to our team. If you would like to discuss further, please reach out to us at 480-888-3100. Thanks!

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FAQs

You can order delivery directly from P.F. Chang's - Jacksonville using the Order Online button. P.F. Chang's - Jacksonville also offers takeout which you can order by calling the restaurant at (904) 641-3392.

P.F. Chang's - Jacksonville is rated 4.3 stars by 186 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.