P.F. Chang's - Jacksonville

4.1
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165 Reviews
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$30 and under
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Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 165 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.2
food
4.2
service
4.0
ambience
4.0
value
Noise · Moderate
93% of people would recommend it to a friend
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vipEddie41
Jacksonville
25 reviews
Dined 3 days ago
Overall4food3service4ambience3

I don’t know what is going on at this restaurant but the food has gotten bland. I noticed this at my last visit but just wrote it off as an off night for the kitchen.

T
Tino
New York Area
3 reviews
Dined on September 11, 2020
Overall5food4service5ambience4

service was excellent, waiter took my order quick, food came out even quicker. great experience - only downside, no fortune cookies at checkout - he was too fast in getting me out :-)

OT
OpenTable Diner
Jacksonville
2 reviews
Dined on September 5, 2020
Overall5food5service5ambience5

Amazing meal, great service!!!

OT
OpenTable Diner
Jacksonville
4 reviews
Dined on September 5, 2020
Overall5food4service5ambience4

Our server was great! Food was great as always!

g
givethefrogaloan
Jacksonville
22 reviews
Dined on September 4, 2020
Overall3food3service4ambience2

Waited 45 min for an 8pm reservation! Salty hot and sour ok ginger chicken, good kung pao shrimp, flavorless lava cake. I know why it's been a long time since I last visited.

OT
OpenTable Diner
Charleston
1 review
Dined on August 29, 2020
Overall1food3service1ambience3

Save yourself. Go somewhere else. Won’t return.

Showed up and was told I did not have a reservation, even after showing my Open Table. Was treated like crap when explaining I really reserved a table. Waited 50 minutes for a table. No menu offered. A QR code was offered and my phone was 0% and dead by this point. I was an inconvenience to the hostess for asking for a real menu. The service sucked. The staff was stretched thin. The restaurant was very very crowded and very very loud. Only thing good was the food - we were starving.

The poor people next to us ordered before us and did not yet have food once we paid for our tab.

SE
vipSERVICEGURU
Jacksonville
10 reviews
Dined on August 23, 2020
Overall4food5service3ambience4

Changed recipe for Orange beef, need to go back to the original!!!!!!!!!

NM
vipNikiM
Jacksonville
30 reviews
Dined on August 21, 2020
Overall4food4service4ambience4

Food was good and so was service. Strange, hostess told us that our reservation had closed out because we scheduled for 5pm. Our reservation was definitely for 6pm

WS
vipWilliamS
Jacksonville
14 reviews
Dined on August 7, 2020
Overall4food4service4ambience4

Clean, masks on all employees, distancing between tables, food excellent.

OT
OpenTable Diner
Savannah
2 reviews
Dined on August 1, 2020
Overall5food4service4ambience4

We didn’t care for the loud rap music.

OT
OpenTable Diner
Jacksonville
2 reviews
Dined on July 31, 2020
Overall5food5service5ambience5

Excellent!

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RT
vipRichardT
Jacksonville
7 reviews
Dined on July 30, 2020
Overall5food5service5ambience5

We have eaten at P F Changs several times now and we have not been sorry on any of our visits.

BR
vipBrandieR
Jacksonville
17 reviews
Dined on July 27, 2020
Overall5food5service5ambience5

Love the calimari dish! All the food was great! Service was exceptional - never disapointed with a visit to this PF Changs.

OT
OpenTable Diner
Seattle
4 reviews
Dined on July 18, 2020
Overall4food4service4ambience3

Made reservations on open table. Restaurant didn’t have it. Otherwise good dining experience for Americanized Chinese food

OT
OpenTable Diner
Jacksonville
1 review
Dined on June 21, 2020
Overall5food5service5ambience5

Father’s day

K
Kameshia
Tampa
14 reviews
Dined on June 21, 2020
Overall2food5service1ambience2

This was the worst experience, especially for Father's Day. This location will never see us again. We were seated after walk-ins even though I arrived 15 minutes before my reservation, they would not accommodate my request for no avocado on a roll that I get with no avocado in my home location every month, I was left without a refill almost 10 minutes, and they tried to force me to eat something that I don't eat because they didn't have the other items ready because by 1pm they ran out. The food was great, the service and experience...not at all.

CG
CherylG
Jacksonville
2 reviews
Dined on June 21, 2020
Overall4food5service5ambience4

Father’s Day lunch

OT
OpenTable Diner
1 review
Dined on June 13, 2020
Overall1food1service1ambience4

I used Open table to make a reservation. The reservation was not honored. Told that it would be an hour wait.

OT
OpenTable Diner
Jacksonville
2 reviews
Dined on March 14, 2020
Overall4food4service5ambience3

It was cool, the food was good, dessert was all right a little overcooked in my opinion, we got the bao donuts. Overall I would come back, but honestly for the prices and stuff I think we could’ve probably went somewhere better. But not a bad experience at all.

P.F. Chang's - Jacksonville
Responded on March 17, 2020

Thank you for sharing your feedback. We'll be sure to pass this along to our team. If you would like to discuss further, please reach out to us at 480-888-3100. Thanks!

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G
vipGr8dine
Jacksonville
69 reviews
Dined on March 12, 2020
Overall4food4service4ambience4

The staff is friendly. Four of us dined and enjoyed our meal.

P.F. Chang's - Jacksonville
Responded on March 17, 2020

Thank you for sharing! We'll be sure to share this with our team! We hope to see you again soon!

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DG
DouglasG
New York Area
6 reviews
Dined on March 7, 2020
Overall2food2service2ambience2

This place is going downhill fast. This is only my second time here, but I was not impressed. First, the music is really loud, so all the diners have to talk even louder to compensate. Second, the wait staff don't know much about the food and beverages they are serving. I ordered Sauvignon Blanc, and was brought red wine. When I pointed out that Blanc means white, the server just started making excuses and then said people usually ordered the zinfandel, which she said was white. Huh? Anyway, we got that straightened out and proceeded to order. The food was tasty, but wait... I just speared a strip of plastic in my noodles! YUK! Not sure how that got there. Next time I will try somewhere else.

P.F. Chang's - Jacksonville
Responded on March 17, 2020

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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OT
OpenTable Diner
Jacksonville
3 reviews
Dined on February 28, 2020
Overall3food2service3ambience2

Food tasted like frozen food just heated up. Not my favorite dining experience. PFChangs no longer holds that mystique.......

P.F. Chang's - Jacksonville
Responded on March 17, 2020

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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2
vip24dinner
Denver
22 reviews
Dined on February 24, 2020
Overall5food5service5ambience5

The menu has been extensively revised. The food is still excellent as was the service.

KA
vipKimberlyA
Jacksonville
7 reviews
Dined on February 22, 2020
Overall2food2service5ambience4

Very disappointed they took my favorite thing- orange peel chicken, off the menu. It is what I have always ordered and will likely not be back since they don’t make it anymore.

a
arabchefg
Miami
3 reviews
Dined on February 16, 2020
Overall5food5service5ambience5

Great as usual

R
vipRobert
Jacksonville
25 reviews
Dined on February 9, 2020
Overall4food4service5ambience5

Great restaurant only issue was food was not hot. Appetizers came out cold and meals were a bit warmer. Service was excellent and flavor was great.

NS
NSBvisitor
Richmond
1 review
Dined on February 8, 2020
Overall5food5service5ambience5

Inside would be uncomfortable for my husband who wears hearing aids. Food was as really good and decent price. We didn’t actually use the reservation, we found seats in the bar 45 minutes earlier.

J
vipJamie
Jacksonville
46 reviews
Dined on February 8, 2020
Overall4food5service3ambience3

Food is always consistently good. I cannot eat spicy foods and our server was helpful so I could select a tasty meal without worry about high levels of spice. Shrimp in lobster sauce was terrific. Lettuce wraps are good but they need to figure out the lettuce issues. Years ago Chang’s used butter lettuce and lately using iceberg which breaks apart when folded. Now they’re using what looks like baby Romain which also breaks apart easily. The service at this location is okay, not stellar. The server we had last night was best ever but I think it’s really a backed up kitchen that causes issues. I also think many servers aren’t comfortable keeping customers notified if issues. We’ll definitely go back for the food and will always take the service with a grain of salt. Drink prices are high for what you get.

J
vipJbell
Jacksonville
22 reviews
Dined on February 2, 2020
Overall1food2service3ambience1

We had a reservation and requested a booth, but were sat at a table in the middle of the floor even though a booth was being cleared.
Utensils were dirty; general lack of cleanliness.
Appetizers were served cold. Entrees were ok, but not great.
We have always had good experiences at PF Chang’s in VA, CA and AZ as well as Clearwater, FL. The Jacksonville restaurant has been consistently poor and we will not be returning.

SM
vipSandraM
Charleston
32 reviews
Dined on February 2, 2020
Overall5food5service5ambience5

My Birthday! They have a wonderful little something for the birthday patrons!!

k
kidneybeans
Chicago
4 reviews
Dined on February 1, 2020
Overall5food4service5ambience4

Crowded but waiter handled the rush well

EM
vipElizabethM
Jacksonville
19 reviews
Dined on February 1, 2020
Overall4food5service4ambience4

Lunch while running errands with my husband. They messed up which booth was ours/ready and we sat 10 min after our reservation time. After we got sat it took a while to get our order in and a while for drinks to come. Overall tho the food made up for the wonky service. Large portions and delicious. No leftovers!

I
Isabellah
1 review
Dined on January 31, 2020
Overall5food5service5ambience4

Sam, our waiter, was very attentive and did a great job. Our food came out quickly, was hot, and very tasty. We will certainly return!

2
vip24dinner
Denver
23 reviews
Dined on January 28, 2020
Overall5food4service5ambience5

Loved the Chinese New Year menu.

Y
vipYumminess
Jacksonville
8 reviews
Dined on January 27, 2020
Overall4food4service5ambience4

Anniversary

OT
OpenTable Diner
Jacksonville
1 review
Dined on January 25, 2020
Overall5food5service5ambience5

Excellent service and food!

OT
OpenTable Diner
Jacksonville
3 reviews
Dined on January 25, 2020
Overall5food5service5ambience5

Celebrated my mamma’s birthday! She loved it! Her only disappointment was that there was more shrimp than noodles in her lo-mein.

TW
TerryW
San Francisco
2 reviews
Dined on January 25, 2020
Overall4food4service5ambience4

Good meal but a little loud.

PM
PattyM
Jacksonville
1 review
Dined on January 24, 2020
Overall5food5service5ambience4

Food was very good, had great service. Will definitely be back,

OT
OpenTable Diner
Jacksonville
6 reviews
Dined on January 24, 2020
Overall4food5service5ambience3

Placed by the kitchen so not the best spot. Good and service was good though

FAQs

P.F. Chang's - Jacksonville offers takeout which you can order by calling the restaurant at (904) 641-3392.

P.F. Chang's - Jacksonville is rated 4.1 stars by 165 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.