P.F. Chang's - Indianapolis

4.2
110 reviews
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$30 and under
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Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 110 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.2
service
4.1
ambience
3.9
value
Noise · Moderate
78% of people would recommend it to a friend
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w
Indiana
19 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

Enjoyed a wonderful dinner with my awesome wife. Appetizers were great and dinner was delicious. A must place to eat in Indianapolis.

OT
1 review
Dined on August 8, 2019
Overall 2food 2service 1ambience 3

I usually have good experiences with P.F. Chang’s, but we’ve eaten at the Indy one a few times over the last year and not had the best of experiences. This visit, the floors were excessively slippery. We almost fell and I watched multiple servers also slip. I ordered a mojito but was told the bartender was not allowed to make it because it wasn’t in the menu. It took awhile to convince the waitress to even talk to the bartender but eventually they did bring the drink. I also ordered chicken lettuce wraps without mushrooms due to an allergy and it was brought to the table with mushrooms. I sent it back and was given the right dish. The waitress condemned the kitchen staff when a simple apology would have worked. When we were done, she said she was going to get the plates out of the way, took 2, then left the rest and never came back for the rest. Normally this stuff on its own wouldn’t bother me, but put it all together, and similar situations on other visits, means I will no longer dine at P.F. Chang’s in Indy.

OT
Indiana
2 reviews
Dined on August 2, 2019
Overall 5food 5service 5ambience 5

There was a mix up on one of the sushi rolls we ordered & it came out late. It was extremely busy with GenCon. We were willing to wait so they made up for it by comping it off our bill.

P.F. Chang's - Indianapolis
Responded on August 7, 2019

Thanks for sharing and we’ll ensure that we pass this along to our team. Hope to see you soon!

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MB
Indiana
1 review
Dined on August 1, 2019
Overall 3food 5service 5ambience 4

Foos, though seated more than 30 minutes after reservation

MH
1 review
Dined on July 24, 2019
Overall 4food 3service 4ambience 4

I've enjoyed PF Changs for years but for the 1st time I was disappointed w my dinner. Ordered the surf & turf / filet & lobster and it was overcooked & dry lacking flavor. Appetizers & desert was good. Service was good & staff was attentive.

NV
Philadelphia
17 reviews
Dined on July 12, 2019
Overall 3food 5service 3ambience 4

This is my 2nd time at this restaurant. Although the food is amazing, I always feel like the place is under staffed. We waited for 45 minutes before anyone ever came to our table to get our drink order. The manager did everything she could to 'make it up to us' ... which was kind, but please, get more staff!

P.F. Chang's - Indianapolis
Responded on July 27, 2019

Thanks for sharing your feedback with us and we are sorry to hear about your disappointment. We will be sure to share your feedback with our team.

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HW
Indiana
2 reviews
Dined on July 12, 2019
Overall 1food 1service 3ambience 1

My husband and I had been craving Chinese for awhile now so we decided to go after work Friday 7/12/19, since I work downtown. My husband Ubered down to my job and then we took off for P.F. Changs. We arrived about 10 minutes early to our reservation and was asked to wait- which was perfectly fine. We got sat down about 3 mins after our reservation time- again, still OK. We got sat down and immediately ordered our drinks and appetizer.

After waiting about 15 mins- we flagged our server (Larry) down to ask about our drinks. He kept saying "they are coming".... the bar was not busy AT ALL. About 5 mins later- our appetizer had arrived and we STILL had not received our drinks. Larry said he would go check on it again- and still NO drinks. We waited a total of 37 mins WITHOUT any beverages and was finished with the appetizer.

From previously being in the service industry for over 10 years- this is absolutely unacceptable. No manager ever came over, no apology, nothing. My husband never complains or gets upset- but even he wanted to leave. We let our server know that we wanted our check and we were leaving. We still had to pay for the appetizer- which I thought was ridiculous- but at that point- we just wanted to leave so we could actually go somewhere and eat.

All in all- the service was horrific. We paid to Uber downtown and paid to park- for NOTHING. Plus- we never got our Chinese food that we had been craving. Went home really bummed out.

P.F. Chang's - Indianapolis
Responded on July 16, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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OT
Chicago
1 review
Dined on July 11, 2019
Overall 2food 2service 2ambience 3

Good was not up to what we thought it would be and they should’ve had more wait staff due to the long wait for food

P.F. Chang's - Indianapolis
Responded on July 16, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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T
Indiana
13 reviews
Dined on July 6, 2019
Overall 1food 2service 1ambience 4

Food was cold, food was served without silverware, never saw the waitress after the food was brought out. Served soup with a cheap plastic carry out spoon. NOT LIKE IT USED TO BE!!

P.F. Chang's - Indianapolis
Responded on July 11, 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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LG
Orlando
16 reviews
Dined on July 3, 2019
Overall 3food 4service 3ambience 4

Very long waits despite having made a reservation. On the day we visited this location it seemed like they had too few servers and cooks because our server had to warn us the food orders were taking half an hour even though half the restaurant was empty. They should be able to plan better around events at the convention center.

P.F. Chang's - Indianapolis
Responded on July 11, 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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TM
Indiana
1 review
Dined on July 2, 2019
Overall 3food 3service 2ambience 2

This used to be one of our favorite places. Unfortunately, it has gone downhill over the past few years. Our server was less than attentive and had no personality. The hostesses didn't seem like they knew what they were doing. The food was good, but definitely not the same quality as it used to be. The floor was in desperate need of sweeping, and the bathroom needed attention.

P.F. Chang's - Indianapolis
Responded on July 11, 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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OT
Indiana
1 review
Dined on June 29, 2019
Overall 5food 5service 5ambience 5

energetic atmosphere and fantastic service.

P.F. Chang's - Indianapolis
Responded on July 11, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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LA
Indiana
6 reviews
Dined on June 22, 2019
Overall 3food 2service 5ambience 3

Was staying in downtown Indy for a conference so made reservation last minute around 6:45 for 7:15 because we were walking to P.F. Chang from our hotel and unsure of time needed to walk there. Arrived early at approximately 7:05 and told the host (who wasn’t especially friendly) that we had a reservation and we were early and didn’t mind waiting until 7:15 but just wanted to let him know we were there. He said we could be seated right away, which we were.
Our waitress Ashley was super friendly and did a great job with everything related to our service.
The food was really not very good overall. We have been to P.F. Chang’s many times over the years and never had food that was this poor tasting. I do have to say that the steamed shrimp dumplings appetizer was very good but the entree’s just had no flavor. I had the Buddha’s Feast for the first time so maybe this is just how this dish is, but I will never get it again. My husband had the orange chicken and he said the chicken tasted like it had been frozen and warmed up.
We did not complain because we really don’t like to be the kind of people who complain at restaurants. Plus we really liked our waitress Ashley, and the drinks and time spent together was priceless. But since you are asking about our experience I am sharing it with you in case the restaurant truly values the feedback.
We don’t want a credit or coupon or anything, just wanted to let the restaurant know that the food was not so great 6/22/19 and that after the early check in and telling the host we could wait if they weren’t ready for us, they proceeded to alert Open Table that we were “ no shows”..?! This was addressed and resolved but disappointed nonetheless that it happened.

m
Indiana
12 reviews
Dined on June 21, 2019
Overall 5food 5service 5ambience 5

Had an early dinner here. The staff is very friendly and prompt. The server was very attentive and kept our drinks full. Never disappointed on the quality of the food. This time is no different. Very delicious and will return!

OT
Indiana
7 reviews
Dined on June 20, 2019
Overall 4food 4service 5ambience 4

It took us a while to get our appetizers and food, but we did arrive at 12:15. Reserving ahead helped.

P
Indiana
1 review
Dined on June 16, 2019
Overall 5food 5service 5ambience 4

Taby was great. Good honest advice on the menu and very personable

D
Indiana
6 reviews
Dined on June 16, 2019
Overall 5food 5service 3ambience 5

We've always had pretty good service and the food is always great. This time wasn't quite as good as usual. They forgot our appetizers and we could never get a refill on our drinks

JW
Indiana
1 review
Dined on June 8, 2019
Overall 5food 5service 5ambience 5

We attended Indy Popcon with our kids and stayed downtown.

OT
Indiana
2 reviews
Dined on June 7, 2019
Overall 1food 1service 1ambience 2

Did not care for the food

OT
Chicago
1 review
Dined on May 26, 2019
Overall 1food 1service 1ambience 1

Front door was rude. Had us waiting very long without an update even when we had a reservation. When asked several times they finally got us to a table and the server ignored us completely for 15min...so we left. They were busy, just handled it very poorly.

RD
Indiana
2 reviews
Dined on May 21, 2019
Overall 5food 5service 5ambience 5

We had a group from the office at lunch and it turned out great! Food was awesome and the service extremely friendly.

DK
Indiana
1 review
Dined on May 18, 2019
Overall 4food 4service 5ambience 3

One major inconvenience was that it was quite warm in the restaurant and apparently had been for awhile. We had to ask twice about it. First time we were told that nothing could be done and that it indeed was very hot especially in the washrooms and kitchen.
Hopefully this is correctable.

KS
Indiana
30 reviews
Dined on May 17, 2019
Overall 4food 5service 4ambience 3

Very loud. Great lettuce wraps. Beware. Their Brussels sprouts are cooked with chunks of pineapple and hot red peppers. If that combo sounds good to you, go for it.

SB
5 reviews
Dined on May 17, 2019
Overall 5food 5service 5ambience 4

Great food

OT
Indiana
8 reviews
Dined on May 12, 2019
Overall 3food 2service 4ambience 5

We ordered the chicken lettuce wraps as we usually do. This time the chicken was tough and chewy as were some of the mushrooms. Had to spit some of the chicken into a napkin because it was not chewable. This is the first time the lettuce wraps were not as expected. Hopefully this is a one time occurrence.

P.F. Chang's - Indianapolis
Responded on May 15, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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D
Indiana
4 reviews
Dined on May 12, 2019
Overall 2food 1service 2ambience 4

Disappointed that meals were not prepared as asked.. My meal and my granddaughter's meal were ordered with no mushrooms. Both were loaded with mushrooms

P.F. Chang's - Indianapolis
Responded on May 15, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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DC
Indiana
5 reviews
Dined on May 12, 2019
Overall 5food 5service 4ambience 5

P. F. Chang's is a family favorite. We are all aware of how difficult it is for a family to get an agreement on where to go to eat. There is always conflict because one or more of the kids don't want to go here or there. Many times just to spite the rest of family. That never happens when "P.F. Chang's" is suggested. Always a great place to go. Good food. Good Service. Good times.

OT
Indiana
1 review
Dined on May 3, 2019
Overall 2food 3service 2ambience 1

We were seated at a dirty table. Had to find our own silverware when appetizer came. Server swapped our food choices when she put them on the table. Gave server credit card to pay the bill and she returned it to my husband. Overall it was a very disappointing experience. I know it was late at night but it just seemed like nobody working wanted to be there.

HB
Chicago
1 review
Dined on May 3, 2019
Overall 5food 5service 5ambience 5

Anniversary

T
Charleston
26 reviews
Dined on May 3, 2019
Overall 4food 4service 4ambience 4

We had an issue with an item ordered but the manager took care of things and gave a full explanation

JC
Indiana
1 review
Dined on April 27, 2019
Overall 3food 5service 1ambience 3

I have been to this PF Chang's many times and have never had an issue in the past. This trip was different. It began when we arrived to find out that we would have to wait 15 to 20 minutes despite having a reservation. Once we were seated it took a while for a waiter to show up and that was just the first step in a long night of terrible service. This has never happened at this restaurant before and I am hoping it was just an anomaly and they will return to what we have come to expect from PF Chang's

MS
Toronto
9 reviews
Dined on April 25, 2019
Overall 5food 5service 5ambience 5

Taylor, our server was super nice and did a great job!

AH
Salt Lake City
17 reviews
Dined on April 22, 2019
Overall 5food 5service 5ambience 5

Loved the food and interior design.

H
Anchorage
1 review
Dined on April 19, 2019
Overall 2food 4service 1ambience 3

Made a reservation for 7p, thinking we would have plenty of time to get to an event by 8:30p. It wasn’t very busy but it took a hour for us to get two meals. Food wasn’t hot when it arrived. P F Chang’s has gone downhill and is not what it use to be.

P.F. Chang's - Indianapolis
Responded on April 23, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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OT
Indiana
1 review
Dined on April 13, 2019
Overall 5food 5service 4ambience 5

Took friends out for dinner. Dinner was great. Only then was appetizer came after we got our dinner. Which was fine. Great food. Will definitely be back.

PN
Indiana
3 reviews
Dined on April 12, 2019
Overall 5food 5service 5ambience 5

I truly appreciate the quality service, ease of reservations and the quality of the food at PF Chang's. I will continue to dine here whenever I am in Indianapolis. Ashley was our server, and provided the perfect level of service being careful not to interrupt our business meal discussions.
Kudos to Ashley as well.

OT
New York Area
6 reviews
Dined on April 7, 2019
Overall 3food 4service 2ambience 3

Not the typical good Sevice of a P.F.

P.F. Chang's - Indianapolis
Responded on April 19, 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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FC
Philadelphia
6 reviews
Dined on April 1, 2019
Overall 1food 4service 1ambience 3

Terrible service. We had a reservation, and still waited more than 45 minutes... they had many open tables, but we’re not staffed at all. The front desk was dismissive and rude... not apologies offered, nothing from the manager. Terrible.

P.F. Chang's - Indianapolis
Responded on April 3, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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L
Indiana
50 reviews
Dined on March 16, 2019
Overall 4food 5service 4ambience 4

We meet at the restaurant before the Symphony. It was easy to enjoy dinner with friends without a loud crowd. The food was excellent and the service considerate.

CK
Chicago
3 reviews
Dined on March 15, 2019
Overall 3food 3service 5ambience 5

Food was no on point like usual...very dry.
Service was great though...

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