P.F. Chang's - Indianapolis - Keystone

4.2
318 Reviews
$30 and under
Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 318 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.3
service
4.1
ambience
3.9
value
Noise · Moderate
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vipOpenTable Diner
Indiana
2 reviews
Dined 3 days ago
Overall3food3service5ambience3

Thought quality of food specifically the meat had gone downhill. One dish had bland sauce. Other was all breading “where’s the meat?”. I’m not sure my experience will warrant future visits.

RK
RomanK
Indiana
3 reviews
Dined on January 7, 2022
Overall4food3service5ambience5

1st of all the menu did not have the sampler which the waitress explained this was removed by corporate. We enjoyed that the last time we visited this location.

Also the wonton soup had water chestnuts. I don’t remember if the menu stated that or not.

Overall it was fine.

PH
PurpleHairPandaProductio
Indiana
1 review
Dined on January 3, 2022
Overall5food5service5ambience5

Our table had an awesome experience. It started with great recommendations from our server Slayde a very knowledgeable and pleasant girl. Our food was outstanding to our table quickly and hot. Overall great job PF Chang and staff.

J
Jeanne
Indiana
2 reviews
Dined on December 31, 2021
Overall5food5service5ambience5

The food was delicious, tables were nicely spaced and our waitress was excellent.

KS
KimberlyS
Indiana
3 reviews
Dined on December 23, 2021
Overall5food5service5ambience5

It’s our holiday kickoff tradition to hit PF Chnags… Cornisha the hostess remembers us every year! She makes the place feel like home. The servers were also great!!!

OT
vipOpenTable Diner
Indiana
10 reviews
Dined on December 20, 2021
Overall2food4service2ambience4

The server told us that the kitchen was backed up. Our food took over an hour to come out and the tables around us who came after us got their food much quicker. It was very hard to get our server’s attention and had to ask the hostess to find him to get our check. Very unlike previous experiences there.

c
vipcurtisf
Tampa
88 reviews
Dined on December 18, 2021
Overall5food5service5ambience5

Great food & service!

OT
vipOpenTable Diner
San Francisco
1 review
Dined on December 18, 2021
Overall4food2service5ambience3

We had sweet and sour chicken and it was so bland! The rice was dry, there were lots of tables around full of dirty dishes. I know everywhere is short staffed so I did not say anything and we were on a time crunch, but not excited to go back.

JG
JanetG
Indiana
7 reviews
Dined on December 16, 2021
Overall4food4service5ambience4

Service was excellent but was out of some items we wanted to order. Kids were treated extra good.

FI
vipFoodieINGB
Indiana
37 reviews
Dined on December 14, 2021
Overall2food2service4ambience3

Sushi was blah with no flavor and our wait staff gave us no fortune cookies, while all the tables around us got cookies-RIDE😡😡

S
vipSherry
Indiana
11 reviews
Dined on December 2, 2021
Overall5food5service5ambience5

We had a wonderful waiter who was so friendly and personable.

W
Wright
Indiana
8 reviews
Dined on December 1, 2021
Overall4food5service5ambience4

Upon entering there were 3 people(hostess and 2 workers) at the hostess stand. They were discussing the arrangement of tables. I walked in and was ignored for a good period of time. When I was acknowledged it was not by the hostess, she just looked at me and the gentleman asked what I needed.
The waiter was wonderful and the food was great as always. The hostess needs some work. This was not the first time.

D
vipDrrose
Indiana
219 reviews
Dined on November 28, 2021
Overall5food5service5ambience5

Shan was our server— he was excellent and the food was very tasty. We enjoyed our lunch. Thanks!

P.F. Chang's - Indianapolis - Keystone
Responded on December 3, 2021

Thanks for taking the time to share your feedback with us! We'll be sure to recognize Shan! We look forward to seeing you again soon!

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M
Mediocre
Denver
6 reviews
Dined on November 24, 2021
Overall5food5service5ambience5

Great food and service! The lettuce wraps are yummy and the kungpao chicken os to die for!

P.F. Chang's - Indianapolis - Keystone
Responded on December 3, 2021

Thanks for taking the time to share your feedback with us! We hope to see you soon!

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T
vipThomas
Indiana
12 reviews
Dined on November 23, 2021
Overall5food5service5ambience4

Waitress was excellent as was food.

P.F. Chang's - Indianapolis - Keystone
Responded on December 3, 2021

Thanks for sharing this! We hope to see you soon!

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OT
OpenTable Diner
Indiana
2 reviews
Dined on November 22, 2021
Overall2food3service3ambience2

Room temperature was cold. They were out of several food items and no coffee and no tea. Too many excuses. However the overall service was good.

P.F. Chang's - Indianapolis - Keystone
Responded on December 3, 2021

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit, so we can get it right next time. Could you send us a private note with more information about your visit and your email address; our team will reach out to you? Thanks!

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DP
vipDebP
Raleigh
44 reviews
Dined on November 22, 2021
Overall1food2service2ambience1

We will not go back. To start I ordered hot tea. They did not have any. How does a Chinese restaurant not have hot tea. Kitchen was very slow. And after 20 minutes were told they did not have what my husband ordered. My food was not hot. Then they got the bill wrong. Charged for the item they didn’t have. Awful experience

P.F. Chang's - Indianapolis - Keystone
Responded on December 3, 2021

We’re sorry to hear about your disappointment! Could you send us a private note with more information about your visit and email address; our team will reach out to you?

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BN
BNDK
Indiana
3 reviews
Dined on November 12, 2021
Overall4food4service4ambience4

Dinner and service were good.

OT
OpenTable Diner
Indiana
15 reviews
Dined on November 6, 2021
Overall3food4service4ambience2

Not a very good experience, not sure if the waiter was new or just not very good. He didn't seem to understand our questions about the menu and drink options. The kitchen didn't get our orders out properly, I ordered the duck and the waiter said it takes longer so they would hold my girlfriend's entrée. She didn't get her meal until almost 10 minutes after mine. The restaurant wasn't busy, there were open tables, they weren't understaffed, I saw people standing around talking. Just not a very good experience all around.

SE
StanleyE
Indiana
19 reviews
Dined on November 6, 2021
Overall4food4service5ambience3

Food was not up to temperature standard as kitchen backed up. Service was great and food tasty.

OT
OpenTable Diner
Indiana
1 review
Dined on November 6, 2021
Overall1food1service1ambience3

Hadn’t been in a while and did just wasn’t good

F
Fred8
Indiana
21 reviews
Dined on November 5, 2021
Overall4food5service4ambience5

Great food as usual. Would’ve liked if they waited longer to bring main course after appetizer was delivered

DD
vipDDDFJD
Indiana
100 reviews
Dined on November 2, 2021
Overall4food3service4ambience4

We love PF Chang's but don't go quite as often as we used to.....mainly due to the many menu changes that eliminate the items we love. We stopped in for lunch around 2PM & almost had the restaurant to ourselves so its a great time to go. Sat at the bar. Our bartender was very helpful & friendly. We ordered a cup of the hot & sour soup & sadly it was not the rich broth we are used to, more watery than we like. Also ordered the crab wontons & although they were good they were definitely more wonton rather than crab, you really had to hunt for the little dab of crab they put in. Our entrees were the Mandarin Crunch Salad, which was very good, a really nice combination of flavors & Kung Pao chicken lunch bowl, also very good. The Mango Iced Tea is always a hit & my husband had a Blue Moon beer. All in all a good visit, just not outstanding this time. We'll be back!

s
vipsbind
Indiana
61 reviews
Dined on November 1, 2021
Overall1food4service1ambience4

Easily one of our family favorites. We were seated promptly in the booth we requested. Our server, who is always great, informed us that the kitchen was running behind that it might be 30-45 minutes. We promptly ordered. One hour and 15 minutes later we still had no food. There were guests around us that were seated after we were that did receive their meals which is rather upsetting. But there were a lot of people not being served. Nearing the one hour and 30 minute mark we asked if the food had been started as we thought we would just get it to go as we had a hungry 5 year old, it had not been started. Needless to say we paid for our drinks and left. It appeared their priority was their carry out customers. Feel sorry for the server as she was left making excuses for management. As a business owner, I would have personally been on the floor talking with the guests and doing my best to keep everyone happy. That was not the case. A bad situation that was poorly handled. We will return, but clearly not until they handle their staffing issues. Rule one, don't tell people it will be 30-45 minutes then double that in reality and still not be prepping the food.

P.F. Chang's - Indianapolis - Keystone
Responded on November 5, 2021

Thanks for sharing this feedback with us. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with your email address, so our team can reach out to you?

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PW
PennyW
Indiana
12 reviews
Dined on October 8, 2021
Overall4food4service4ambience3

Food and service was good.

W
Wright
Indiana
9 reviews
Dined on October 6, 2021
Overall5food5service5ambience5

We were celebrating a friends birthday. The food was wonderful and our server was great. One of our appetizers didn’t come out before the dinner but our waitress let us know and we were fine with that. Definitely we will be back

G
gigiG
Indiana
4 reviews
Dined on September 12, 2021
Overall4food4service5ambience4

Birthday. Our waiter was very attentive and personable.

c
vipcurtisf
Tampa
88 reviews
Dined on September 10, 2021
Overall5food5service5ambience5

Great food and service!

DD
vipDDDFJD
Indiana
100 reviews
Dined on September 8, 2021
Overall5food5service5ambience5

We love PF Chang's & even though they keep taking off our favorite dishes, we find another that we enjoy. Salt & Pepper Prawns was our choice today & Chicken Lettuce Wraps to start. Both were wonderful & delicious. Our server was very nice, helpful & attentive.

J
vipJasp
Indiana
31 reviews
Dined on September 7, 2021
Overall4food5service3ambience5

Food was good. Our server was ok but had a problem with checks at another table which left us sitting and waiting on our cocktails for nearly 30minutes. When we complained he comped our appetizers but just didn’t start our dining experience off well.

OT
OpenTable Diner
Indiana
5 reviews
Dined on July 19, 2021
Overall5food5service5ambience5

Great food, great service

OT
OpenTable Diner
New York Area
10 reviews
Dined on July 7, 2021
Overall5food5service5ambience5

We had the best waitress ever.

b
blueeyedmak
Indiana
6 reviews
Dined on June 19, 2021
Overall5food5service5ambience4

Service was great; friendly and helpful server. Food was fantastic. A little short on the wine selection, but this is Chinese food. Right amount of food for a good price.

JF
JasonF
Chicago
2 reviews
Dined on June 2, 2021
Overall3food2service4ambience2

Food was mediocre at best. Sushi was terrible.

FC
vipFabC
Indiana
7 reviews
Dined on May 28, 2021
Overall4food4service2ambience4

Everything was good but service could have been better.

P.F. Chang's - Indianapolis - Keystone
Responded on May 28, 2021

Thanks! We’ll share this with our team! Hope to see you soon!

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D
vipDrrose
Indiana
219 reviews
Dined on May 23, 2021
Overall5food5service5ambience5

Thank you for outstanding service and excellent service.
Victoria was our server and she was amazing— very attentive regarding our drinks and food— plus being very professional and friendly!
We all enjoyed our meals— thank you!!

P.F. Chang's - Indianapolis - Keystone
Responded on May 28, 2021

Thanks! We will be sure to recognize Victoria! Hope to see you soon!

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DD
vipDDDFJD
Indiana
100 reviews
Dined on May 21, 2021
Overall5food5service4ambience4

Placed an order for a favorite, Kung Pao Chicken. It's always delicious & this was no exception. Still wishing for a return though of Korean Chicken BBQ Stir Fry, which was the absolute BEST!

P.F. Chang's - Indianapolis - Keystone
Responded on May 28, 2021

Thanks! We’ll share this with our team! Hope to see you soon!

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C
vipChris
Indiana
6 reviews
Dined on May 14, 2021
Overall5food5service5ambience5

We had a wonderful visit to PF Changs. Great service from The staff and very attentive to the table. The food here is always fresh and presented with style. They recently redesigned too so go check it out of you haven’t been recently. Try the table side steamed potstickers!

P.F. Chang's - Indianapolis - Keystone
Responded on May 28, 2021

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

Report
OT
OpenTable Diner
Indiana
2 reviews
Dined on May 8, 2021
Overall5food5service5ambience5

Food is very good. Will visit again. Service wa excellent.

P.F. Chang's - Indianapolis - Keystone
Responded on May 28, 2021

Thanks! We’ll share this with our team! Hope to see you soon!

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EK
EdwardK
Los Angeles
21 reviews
Dined on May 3, 2021
Overall3food5service2ambience4

The food was excellent all around, but the server had no spark in her engagement with us. I regretted putting down a 15 % tip for her. I tried being positive and compassionate about her possible dimeaner and it was tough. I just hope she gets better and our next server will be awsome.

P.F. Chang's - Indianapolis - Keystone
Responded on May 28, 2021

Thanks for sharing this feedback with us. We will ensure that we pass this along to our team.

Report

FAQs

You can order delivery directly from P.F. Chang's - Indianapolis - Keystone using the Order Online button. P.F. Chang's - Indianapolis - Keystone also offers takeout which you can order by calling the restaurant at (317) 815-8773.

P.F. Chang's - Indianapolis - Keystone is rated 4.2 stars by 318 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.