P.F. Chang's - Indianapolis - Keystone

4.2
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151 Reviews
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$30 and under
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Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 151 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.3
food
4.1
service
3.9
ambience
4.0
value
Noise · Moderate
95% of people would recommend it to a friend
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DD
Indiana
57 reviews
Dined on October 8, 2019
Overall 5food 5service 4ambience 5

For a meal full of different flavors, I highly recommend the Korean BBQ Chicken Stir-Fry. It isn't on the menu but the chef will make it for you. It is delicious & I always order it. I also love the Mandarin Crunch Salad & the Mango Iced Tea. This restaurant is my favorite for a reasonably priced meal with wonderful service.

P.F. Chang's - Indianapolis - Keystone
Responded a day ago

Thanks! We’ll share this with our team! Hope to see you soon!

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WI
Indiana
11 reviews
Dined on September 29, 2019
Overall 4food 5service 3ambience 4

We told the hostess it was my mother in laws 88th birthday. The waiter even acknowledge it when he came to our table. The hostess said they would do something for her b day but our waiter never did. He was also very slow about coming back to our table during our dinner. The couple beside of us even complained before we ever sat down. Very disappointed.

P.F. Chang's - Indianapolis - Keystone
Responded on October 2, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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RC
Indiana
5 reviews
Dined on September 28, 2019
Overall 4food 4service 4ambience 4

Missed the fortune cookies! Otherwise service was good.

C
Indiana
4 reviews
Dined on September 28, 2019
Overall 2food 3service 3ambience 3

Had to wait 25 minutes after our reservation to be seated.

P.F. Chang's - Indianapolis - Keystone
Responded on October 2, 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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DD
Indiana
57 reviews
Dined on September 27, 2019
Overall 5food 5service 5ambience 5

My favorite restaurant where you can always count on a delicious meal with fantastic service.
Best dish ever - Korean Chicken BBQ Stir Fry. So many flavors mixed together, you mouth feels like it's on vacation! Service was wonderful. Great Wall of Chocolate cake for dessert is to die for!

P.F. Chang's - Indianapolis - Keystone
Responded on October 2, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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LB
Indiana
2 reviews
Dined on September 20, 2019
Overall 3food 4service 4ambience 2

We went there on a Friday night and it was very full. The noise of all the people talking and music bounced off the walls, was very distracting and agitating, not good for conversation. The food seemed to have declined a bit since we were there last. The appetizer in the lettuce leaves was oily, and even though I took care to not get a sweetened entree, it was sweet even though advertised as ginger and other spices. Seems like you can't avoid sugar anymore, which used to be reserved for dessert.

P.F. Chang's - Indianapolis - Keystone
Responded on October 2, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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FR
Indiana
3 reviews
Dined on September 20, 2019
Overall 4food 5service 4ambience 4

Love all the gluten free options. This Celiac loves to eat out and appreciate the gluten free options!!

P.F. Chang's - Indianapolis - Keystone
Responded on October 2, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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CQ
Indiana
33 reviews
Dined on September 18, 2019
Overall 4food 5service 4ambience 5

Our table of 3 shared appetizers. Your $10 deals are great as we all are keen on the chicken wraps & got a couple of orders! And, while not being a brussels sprout fan, your version is fabulous!! And of course, we all love Nara :-)'

P.F. Chang's - Indianapolis - Keystone
Responded on October 2, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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CF
Chicago
3 reviews
Dined on September 13, 2019
Overall 5food 5service 5ambience 5

Food was good, consistent as always. Glad we were able to stop in during this visit to Indy.

b
Adelaide / SA
5 reviews
Dined on September 11, 2019
Overall 4food 4service 4ambience 3

The food is back up to par. Very good. Our waitress did a great job too! restaurant needs an overhaul decoratively. the ladies room was a mess

R
Indiana
1 review
Dined on September 10, 2019
Overall 5food 5service 5ambience 4

Our waiter was just the best!!!

OT
Cancun
1 review
Dined on September 8, 2019
Overall 3food 4service 2ambience 3

Major lack of service and we were there before the lunch rush on a Sunday. Very slow, forgot salad, overall felt as if we were an inconvenience rather than a guest. Major let down compared to past experiences at the same location.

W
Indiana
63 reviews
Dined on September 5, 2019
Overall 5food 5service 5ambience 5

Our waitress was very conscientious. Always excellent food. Yum!

o
Indiana
7 reviews
Dined on September 3, 2019
Overall 5food 5service 5ambience 5

Great food! Great deals! We went at Happy Hour. Great service!!

DG
Indiana
5 reviews
Dined on September 1, 2019
Overall 4food 5service 3ambience 4

Food is always well and quickly prepared. A healthy variety in menu selections for a "chain" store.
This particular location did not show our OpenYable reservation made several hours earlier that day because "we haven't downloaded the reservations today yet." Thank you for awarding us OpenTable reservation points anyway, because your app did exactly zero amount of good this time.
We were fortunate to arrive earlier in the evening. Had we been 20 minutes later, and certainly by the time we finished, we'd have faced a 40 minute wait.
This is one of our favorite restaurants, but they were not on top of things Labor Day afternoon.
Will certainly return, but might make a phone call and skip OpenTable to be safe.

BL
Indiana
11 reviews
Dined on August 31, 2019
Overall 4food 4service 4ambience 2

Good food and service. Place was messy and needs a deep clean

KR
Indiana
2 reviews
Dined on August 31, 2019
Overall 3food 5service 2ambience 4

Service was terrible. Half the family was done eating before the kids food came.

M
Columbus
5 reviews
Dined on August 24, 2019
Overall 1food 1service 2ambience 1

I haven’t been to PF Chang’s for a few years. Unfortunately, the place has gone way down hill. We ordered orange chicken, honey shrimp, honey chicken and lettuce wraps. For are the issues:
1- lettuce wrap quality was poor from small head of lettuce to very small pieces of chicken.
2- it took 30 min for food to arrive, then they forgot my order. The runner threw out plates in the table and left without even considering I was sitting there with no food. I thought she was coming back until I had to flag down our waitress which took 5 minutes.
3- she had the kitchen make it real fast because it was entered or made correctly.
4- overall food quality was very poor. The meals looked like they took something out of the microwave and dumped a bunch of sauce on it.
5- there was never any consideration for our bill and we were charged twice for a fried rice upgrade.
6- rarely saw our waitress and never a manager. Restaurant seemed very unorganized all around.

P.F. Chang's - Indianapolis - Keystone
Responded on August 30, 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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OT
Indiana
1 review
Dined on August 24, 2019
Overall 4food 4service 5ambience 3

Overall the experience was good. The wait staff was prompt and friendly. The egg rolls were tasty but retained too much oil from the fryer. The steak in the wok fried filet was not a very good quality. Three in our party ordered this and the meat was grisly and tough. The other entree’s were very good.

P.F. Chang's - Indianapolis - Keystone
Responded on August 30, 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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KI
Indiana
20 reviews
Dined on August 23, 2019
Overall 5food 5service 5ambience 5

Great food! Great service! Thanks Andrea for getting the birthday candle for my Mother-In-Law!

P.F. Chang's - Indianapolis - Keystone
Responded on August 30, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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B
Indiana
9 reviews
Dined on August 18, 2019
Overall 5food 5service 4ambience 5

We love PF Chang's. The food is pretty consistent. The service isn't quite as consistent. Not usually the wait staff fault. Did comes out out of order or not at all!!

P.F. Chang's - Indianapolis - Keystone
Responded on August 30, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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R
Indiana
9 reviews
Dined on August 18, 2019
Overall 1food 1service 1ambience 2

Food was sub par, got our entrees before our appetizer and server was short and seemed like she wanted to rush us out the door. We were on date night and were in no rush but were so rushed on everything we were done in less than 45 minutes. Won’t go back, I would rather spend my money on better food and service at a local place

P.F. Chang's - Indianapolis - Keystone
Responded on August 30, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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DD
Indiana
57 reviews
Dined on August 15, 2019
Overall 5food 5service 5ambience 5

This is my favorite restaurant. We always have a great meal here, wonderful service & reasonably priced. We usually sit at the bar, love the bartenders who serve us - we go so often they know our order the moment we sit down. Everyone from the front door personnel to the servers to the bartenders to the management staff makes you feel welcome. To have a delicious meal on top of that is perfect!

P.F. Chang's - Indianapolis - Keystone
Responded on August 30, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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JT
1 review
Dined on August 8, 2019
Overall 4food 4service 3ambience 3

Did not start out well. Sat for several minutes and no server! It was pretty easy to see who it was supposed to be ----- she continued to be going to the three tables surrounded us. I finally stopped the server from the neighboring section and he took care of us. Food was great!

l
Indiana
21 reviews
Dined on August 5, 2019
Overall 2food 5service 1ambience 5

Our server seemed preoccupied and not attentive. It really made the experience, one of celebration, not a good one. We were wishing we had gone somewhere else

P.F. Chang's - Indianapolis - Keystone
Responded on August 7, 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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LC
Indiana
1 review
Dined on July 30, 2019
Overall 4food 4service 4ambience 4

P.F. Chang's is consistent in all areas over time.

c
Indiana
1 review
Dined on July 27, 2019
Overall 5food 5service 5ambience 5

We love this place, its our weekly Saturday night go to

DD
Indiana
57 reviews
Dined on July 26, 2019
Overall 5food 5service 5ambience 5

My favorite restaurant never disappoints me. The service is wonderful, the food is fantastic & I love the dishes that I order, especially the one no longer on the menu, Korean BBQ Chicken Stir Fry. That dish has so many wonderful flavors that everyone I introduce it to LOVES it. The Mandarin Crunch salad is fantastic as well.

DB
Louisville
3 reviews
Dined on July 24, 2019
Overall 5food 5service 5ambience 5

Anniversary

HJ
Indiana
13 reviews
Dined on July 19, 2019
Overall 5food 5service 5ambience 5

Our birthday party of six was seated quickly. Our waitress was very attentive and hospitable. All enjoyed the chicken and new Dragon lettuce wraps and their meals Great celebration!

P.F. Chang's - Indianapolis - Keystone
Responded on July 27, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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S
Indiana
2 reviews
Dined on July 19, 2019
Overall 4food 4service 5ambience 4

Our server was very nice and friendly and attentive. The person who served our food had just taken a smoke break so that wasn’t appetizing at all. Food seemed more bland than usual, I noticed the recipes and menu have changed recently. The sauces seemed very bland than I remember and was not a fan of that.

P.F. Chang's - Indianapolis - Keystone
Responded on July 27, 2019

Thanks for sharing and we’ll ensure that we pass this along to our team. Hope to see you soon!

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OT
Indiana
5 reviews
Dined on July 15, 2019
Overall 4food 5service 4ambience 4

Good food, good service.

P.F. Chang's - Indianapolis - Keystone
Responded on July 27, 2019

Thanks! We’ll share this with our team! Hope to see you soon!

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TS
Chicago
7 reviews
Dined on July 13, 2019
Overall 2food 2service 4ambience 2

Our waitress did a good job but the food was just fair. Overpriced for the quality.

P.F. Chang's - Indianapolis - Keystone
Responded on July 27, 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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KM
Chicago
10 reviews
Dined on July 7, 2019
Overall 4food 4service 5ambience 3

In the last year food quality has gone down. Also took away gluten free desert option that was great. (Lava Cake)

P.F. Chang's - Indianapolis - Keystone
Responded on July 27, 2019

Thanks for sharing your feedback with us and we are sorry to hear about your disappointment. We will be sure to share your feedback with our team.

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WL
Indiana
28 reviews
Dined on July 2, 2019
Overall 2food 4service 1ambience 2

Awful experience. The restaurant was not clean. The service was exceptionally poor. The food was good, but even it was not to its usual standard. I am not sure if it is just this location and on just this night, but we were not impressed. Not this time.

We arrived for our reservation and were immediately seated near the front door. With it being one of the first 93 degree days, every time the door opened, we all received a heat bath. This was not night ending and we got used to it.

The night ending started when after ten (10) minutes of being seated, we still had no service. No water. No anything. When I asked the host stand if we needed to move to another area because others were having the same issue, they asked another waiter to serve us out of his area. This proved to be catastrophic as every time he came to the table, Aaron would announce that he was “sorry” for the delay. This worked for the first time, but after several stops and the same sorry comment, it is no longer an apology, it is an excuse. He would then proclaim that “wow, you are fast”.....no Aaron, you have just not been back to refill drinks, check on food, or see if we had left without paying.

I am a member of the reward program and if I did not know that they could do better, I would not be back. Disappointing evening.

P.F. Chang's - Indianapolis - Keystone
Responded on July 27, 2019

Thanks for this feedback. We'll be sure that your comments are shared with our leadership team. We're sorry that this was your experience and hope that you'll be back soon for a better experience. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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RZ
1 review
Dined on July 2, 2019
Overall 3food 4service 1ambience 4

Waited for a good ten minutes before our server even spoke to us. Then finally another server came out about five minutes later and took our drink orders and our appetizer order. Which she got the drink wrong. The service wasn't that good but the food made up for it. After 20 years in the service industry, I was disappointed in the service for sure!

P.F. Chang's - Indianapolis - Keystone
Responded on July 27, 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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MT
Kansas City
1 review
Dined on July 1, 2019
Overall 4food 3service 3ambience 3

As we paid the bill we had to vacate due to a gas leak in the building. It wasn’t a big deal - but felt bad for some folks.

P.F. Chang's - Indianapolis - Keystone
Responded on July 3, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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F
Indiana
1 review
Dined on June 29, 2019
Overall 2food 2service 1ambience 2

Manager knew what to do to make an uncomfortable situation more tolerable. Had to wait for water and beverages while other tables came in after and were served first. This particular store is very inconsistent with service. 4 out of 5 visits we have had problems receiving water beverages food. We’ve finally passed the IQ test.

4
Indiana
31 reviews
Dined on June 28, 2019
Overall 4food 4service 5ambience 4

We ordered orange chicken and fried rice. Food was predictably good. Excellent and attentive service was the difference maker and made it a pleasant night out.

DD
Indiana
57 reviews
Dined on June 23, 2019
Overall 5food 5service 5ambience 5

We love this Chang's location! Friendly servers, excellent food & always delicious!

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